I was considering replacing the tile in my small condo bathroom until I learned that there were…read morecompanies cleaning the tile and resealing it. I did an online search and The Grout Medic was one of the first companies that came up so I gave them a call and scheduled an appointment. My tile in the shower was an absolute mess. Dirty and dingy. By the time they were done, it was like a whole new shower. I couldn't believe how good it looked! Like brand new! The floor was also cleaned and one horrible stain was almost completely removed. The work lasted most of the day and the person they sent out cleaned up after themselves. I was very happy with the communication and the whole process. I plan on using them again to clean the tile in a couple of years.

My bathroom shower was in need of grout repair. Called the Grout Medic, as they had excellent…read morereviews. Michael Miller came and assessed the situation. He was very kind and thorough. He recommended that the entire shower be regrouted. Michael explained everything and gave what I thought was a very honest and reasonable estimate. On the day the work was to be done, Tony came and worked 8 straight hours. He did an amazing job. He was meticulous, courteous and touched up a few things after the walkthrough. He was extremely neat and cleaned up after the job was done. The shower looks brand new! I highly recommend The Grout Medic. Thank you Michael and Tony!

Dave was awesome and he had great communication with the weather being so bad! He did the process…read moreon my carpets for pet stains that I did not even know were there. He was so friendly and did a great job. I will definitely be using him again!

I was quoted a reasonable price for the carpet cleaning of two rooms and a closet. It was $187…read more When David arrived he said that he would have to charge me $65 more because he had to carry his equipment from the parking lot to the elevator and then to my condo. This was ridiculous. Carol T

I have to say all the reviews are correct, this is really a 5 star experience with Josh. Our…read morebathroom looks so good, we are scared to use it and are still using our other bathroom a week later ! Josh did not over promise and warned us of places that he would not be able to change, but everything else exceeded our expectations, AND the price was very reasonable. He polished our tile floor, counter tops, bath surround tiles and regrouted and sealed our shower. He was on time, courteous, friendly, cleaned up and left our 18 year old bathroom looking and feeling like new. Also gave us recommendations for cleaning products to protect the surfaces. Excellent!

Josh provided fair pricing, and provided excellent service. My shower looks new again. Josh also…read moreprovided great tips on products to maintain appearance.

Robert did a great regrout and multiple tile repair at my home. Very professional and clean…read moreworkmanship. Definitely recommend.

Thank you so much to Grout USA. Great Value/professionalism all around. And got the job done…read moreperfectly. Reaching back out for all my Grout related future projects.

Sonny did a great job! I was thinking of remodeling my bathroom but Sonny made it look like new.read more

We had Sonny come out again to help with a bay window in dire need of some work, and he absolutely…read morecrushed it again! He even helped us out with some additional spots where wood was cracking and caulk was beginning to chip away around the house. He even found some spots we didn't know about and did that work, too. I can't say enough good things about the work he does. The house looks spectacular after he got done with the work.

Radek has done grout and cleaning services at several of our rental units. He is amazing - prompt,…read morevery affordable and does high quality work. On our most recent service, Radek was out of town and adjusted his schedule to ensure our work was done before our new tenants came in. Finally, Radek is the most affordable in the city. I got several quotes from other grout and tile companies and they were at least 3x to 4x more money for the same services.

Radek deserves all of the five star Yelp reviews…read more Most businesses don't want a job this size, and many hate coming into city condo buildings, so I was grateful Radek was interested. I had to wait ten days, but it was worth it. (Left a request on Angi, and not one viable reply.) He replaced five large tiles that had detached and regrouted around them... saving me from having to re-do the entire bathroom floor. Matched perfectly... you can't tell the old work from the new. Arrived on time and worked quickly. I was worried about tile/grout dust, but there wasn't a spec in my condo after he left. Highly recommended!

We had the good fortune to choose The Grout Medic to repair and restore the grout and tile in our…read moremaster bath and a powder room. Ron and Joe and the other members of the highly professional team team did an excellent job for us. The steam cleaning made the shower look as good as new. Grout was matched well, as was the caulk. We were given great advice for moving forward. We highly recommend this firm and would happily use them again.

Had them out last year to refresh our shower and to re-secure a couple of tiles that were coming…read moreloose. The shower looked fantastic when they were finished, but within days the same tiles were loose again. They promptly came back to fix, but again - within a couple of weeks - the same tiles were loose. They came back again to fix, and this time the tiles remained secure for some time. However, a couple of months ago, we noticed that the same tiles that they had re-secured (three times) were loose again. I contacted them and they came out and inspected them in a "warranty analysis." Ron agreed that something was wrong. I said I was not concerned about whether this was covered by warranty, I just wanted it fixed properly. Ron said he was meeting with his technicians in a few days and that he would discuss it with them and be in touch as soon as he had done so. That meeting was 10 days ago. I didn't hear back so I pinged Ron by email. It's now been a week since I did, yet I have heard nothing. They seem very attentive to Yelp reviews, so I hope this will get their attention.

We had an outstanding experience with Sir Grout Chicago, and I can't recommend them highly enough!…read moreFrom the very beginning, Julian was fantastic to work with. He came to our home, provided a detailed quote, and took the time to explain the Sir Grout process. His knowledge gave us complete confidence in moving forward. Jonathan G. completed the work, and he was absolutely exceptional. He arrived on time, reviewed the work order with me, and clearly explained what he would be doing. He was courteous, professional, and respectful of our home throughout the entire process. Jonathan repaired the caulking and grout in our shower, bathroom floor, and around our double sinks, and the results are amazing. Everything looks like new! He completed the work within the timeframe he promised, thoroughly cleaned the work area before leaving, and paid close attention to every detail. I was genuinely overjoyed with both the quality of the work and the entire customer experience. Julian and Jonathan make an outstanding team, and their commitment to customer service and craftsmanship is evident. I wouldn't use anyone else and highly recommend Sir Grout Chicago to anyone looking to restore their tile and grout. You won't be disappointed!

Wow, my bathroom and kitchen looked completely brand new. Froy was efficient, friendly, thorough,…read moreand did absolutely fantastic work. I absolutely recommend Sir Grout!

I contracted OxyMagic to clean and seal the grout in my kitchen. I was given price but was told for…read morea higher price they would clean and redo the floor and make it brighter and sealed for many years to come.The tile was over ten years old and was not as bright as it could be, so I agreed to have them do the work. They left the floor dull and looking uneven. I contacted the company many times and was promised they would come out and redo the floor. To this day , after many calls, they have not. Talmadge Wilmington

Zack from oximagic came by to clean carpets for 3 bedrooms, 3 walk in closets, hallway and stairs…read more Carpet looks and smells better than new. Great April incentives for Low price. Zack had over 25 years of experience, was super knowledgeable and had great expertise. Ask for him if you reach out for a quote

I called, they responded, communicated well to schedule the estimate on the job. Her explained what…read moreneeded to be done. While I could not afford it, when I do, I will call them. Overall, an excellent experience.

I recently purchased a second home where I do not live. I had one specific date where I could get…read moremy grout steamed, and Kevin, Kim, and the team were so accommodating. They scheduled me on my desired date, provided an estimate after seeing photos I sent via text, and were quick to communicate with me leading up to my appointment. Day of, Rodney came to my unit and spent all day turning my new condo into something that now looks beautiful and brand new! Rodney was professional, an expert in what he does, and super detail oriented. He helped me pick out a seal color that perfectly matched my tile, and got every single nook and cranny, even in closets! I enjoyed getting to know Rodney a bit on the service day as well. I can't recommend this small, family business enough. If you don't believe my words, look at the photos! Thanks, Kevin, Kim, and Rodney!