After 29 years of use the tile surrounding our bathtub needed new grout and caulking around the tub…read moreneeded to be replaced. A soap holder attached on the tile was partially broken and needed to be removed. No telling what the structure behind would be. My husband and I are very happy with our experience with Grout Medic. Mike thoroughly explained the procedures needed. He did a great job. The price was reasonable for the quality. Our bathtub tile looks brand new! We booked another appointment for work on kitchen floor ceramic tile repair.

We had the good fortune to choose The Grout Medic to repair and restore the grout and tile in our…read moremaster bath and a powder room. Ron and Joe and the other members of the highly professional team team did an excellent job for us. The steam cleaning made the shower look as good as new. Grout was matched well, as was the caulk. We were given great advice for moving forward. We highly recommend this firm and would happily use them again.

We had an outstanding experience with Sir Grout Chicago, and I can't recommend them highly enough!…read moreFrom the very beginning, Julian was fantastic to work with. He came to our home, provided a detailed quote, and took the time to explain the Sir Grout process. His knowledge gave us complete confidence in moving forward. Jonathan G. completed the work, and he was absolutely exceptional. He arrived on time, reviewed the work order with me, and clearly explained what he would be doing. He was courteous, professional, and respectful of our home throughout the entire process. Jonathan repaired the caulking and grout in our shower, bathroom floor, and around our double sinks, and the results are amazing. Everything looks like new! He completed the work within the timeframe he promised, thoroughly cleaned the work area before leaving, and paid close attention to every detail. I was genuinely overjoyed with both the quality of the work and the entire customer experience. Julian and Jonathan make an outstanding team, and their commitment to customer service and craftsmanship is evident. I wouldn't use anyone else and highly recommend Sir Grout Chicago to anyone looking to restore their tile and grout. You won't be disappointed!

Technician canceled the evening before. I didn't believe the excuse. I had a 7:00 am appointment…read morebefore work (they proposed.) I sent a video and photos. He said he'd send an estimate by noon. That afternoon when I hadn't heard, I had to leave town but they day I came back, I got a great company to come the next day. They gave the estimate and finished my job in one day. When I notified the first technician I wasn't going to pursue the work, never even got a response.

Radek has done grout and cleaning services at several of our rental units. He is amazing - prompt,…read morevery affordable and does high quality work. On our most recent service, Radek was out of town and adjusted his schedule to ensure our work was done before our new tenants came in. Finally, Radek is the most affordable in the city. I got several quotes from other grout and tile companies and they were at least 3x to 4x more money for the same services.

Radek deserves all of the five star Yelp reviews…read more Most businesses don't want a job this size, and many hate coming into city condo buildings, so I was grateful Radek was interested. I had to wait ten days, but it was worth it. (Left a request on Angi, and not one viable reply.) He replaced five large tiles that had detached and regrouted around them... saving me from having to re-do the entire bathroom floor. Matched perfectly... you can't tell the old work from the new. Arrived on time and worked quickly. I was worried about tile/grout dust, but there wasn't a spec in my condo after he left. Highly recommended!

For those who are curious about this companies turnaround time…read more Today is April 27. Their next available appointment is May 18th.

This particular franchisee didn't have a Yelp entry, but virtually every other Oxi Fresh had great…read morereviews, so we felt pretty confident that this location would also be good. We couldn't have been more wrong. We had two main issues with our carpets: one room had pet odors from a new puppy's accidents, and in the other, you could see where shoes had tracked dirt in from outdoors. The ad clearly stated "pet odor & stain removal experts," so of all the ads, this place seemed to have what we needed. Now, I've personally cleaned our carpets several times with a rented Rug Doctor machine. It's about 50 pounds, and simultaneously sprays and vacuums detergent or water as you drag it over the carpet. The harder you press down, the less liquid gets left behind, thus the carpet dries faster. So, after four hours of cleaning, I would be drenched in sweat and my arms would ache the next day from lugging the unit across the carpets multiple times (once with detergent & twice with water). I was immediately skeptical when I came home to find the person just finishing up. The person was using a 10-pound, glorified electric floor sweeper. It didn't even put down or pick up any liquid! The person misted some liquid from waist height and then leisurely rolled the sweeper around the room. My wife and I exchanged worried looks. If this device was going to make our carpets cleaner, it was going to do it using magic. Bottom line: the pet odors were back as soon as the floral aroma faded after a few days & the carpet where the tracked-in dirt had gotten a little brighter during the cleaning, was dirtier than before within four weeks. Clearly this was because the mist that was applied and never picked up, acted as shoe-cleaning soap. We didn't bother to call the guy back to work his magic trick again as it would have been a waste of another hour. By the time the carpet was noticeably dirtier, it was a few weeks & it would be difficult to claim they did a poor job. It has now been 7 months and the carpets are twice as dirty as before we had them cleaned. Maybe each franchisee uses different equipment, but this particular one is certainly a scam. If they all use the same equipment, I'm certain they all are.

Our grout was originally white but with high traffic, parties and pets it always looked dirty and…read moregray. We called Grout Doctor and they cleaned and colored the grout. The first application lasted a long time and we just had the company return to clean and touch up the color. The floor looks brand new and is so much less maintenance then scrubbing that white grout clean!! Always professional and great job!!

I've made the mistake of giving a great review to a contractor, right after they completed the job…read more The quality of their work did not hold up and 6 months later, I paid to have the job re-done by someone else. (No Yelp reviews ever again, I told myself.) 3 years have passed since I had Jeff Bunting from The Grout Doctor come in and re-grout and re-caulk our two baths. They still look perfect. Jeff did one bath from top to bottom. He said the master bath only needed the bottom half of the enclosure done, and charged us less for that part of the job. He matched the color of the grout perfectly. I just recommended Jeff to a friend, and figured it was time to post this review.

Easy to schedule. Arrived as promised. Work done while also taking care to not damage house…read morefinishes etc. sofa is as clean as can be.

Great service . they came and the tech was friendly , the only thing that I did not like is that he…read moreleft the rug on top of the padding and it would have been better to leave them separately go dry . Otherwise everything was fine .

Bulldog was out yesterday to clean a few rooms of carpeting, our stairs, and a large area rug, and…read morewe couldn't be happier with the results! The technician was incredibly thorough, professional, and took great care to protect our wood floors while working. He also made sure everything was cleaned up before he left. Our carpets look brand new! They're less than two years old, but they were definitely due for a good cleaning, and the difference is amazing. I had previously used Bulldog at another property we owned and was very impressed with their work then as well. I'm happy to say they've delivered the same outstanding service again. It's great to find a company that consistently does quality work!

Joe, who has been with Bulldog about a year, has two decade's worth of experience in the business…read more He is very careful, focussed and efficient. He recommended something and explained it thoroughly. The carpet now doesn't look 20+ years old, except for wear. Great job.