I hired The Grout Medic to replace the caulk in my shower, but what I got was an entirely new…read moreshower stall. They not only took out the old caulk around the tile and replaced it, but also the clear caulk between the glass and the framing. And not only that, they cleaned all the tile, grout, and glass surround. Pete was meticulous. He did an even better color-matching job of the caulk than what was there originally.He also found some areas under the entrance to the shower stall that had never been caulked. You had to lay on the floor and look up under the doorway to the shower to be able to see it, and he found it and fixed it. Their service isn't cheap, but you know what they say, you get what you pay for. With The Grout Medic you get MORE than what you pay for! I highly recommend them.

We had the good fortune to choose The Grout Medic to repair and restore the grout and tile in our…read moremaster bath and a powder room. Ron and Joe and the other members of the highly professional team team did an excellent job for us. The steam cleaning made the shower look as good as new. Grout was matched well, as was the caulk. We were given great advice for moving forward. We highly recommend this firm and would happily use them again.

We had an outstanding experience with Sir Grout Chicago, and I can't recommend them highly enough!…read moreFrom the very beginning, Julian was fantastic to work with. He came to our home, provided a detailed quote, and took the time to explain the Sir Grout process. His knowledge gave us complete confidence in moving forward. Jonathan G. completed the work, and he was absolutely exceptional. He arrived on time, reviewed the work order with me, and clearly explained what he would be doing. He was courteous, professional, and respectful of our home throughout the entire process. Jonathan repaired the caulking and grout in our shower, bathroom floor, and around our double sinks, and the results are amazing. Everything looks like new! He completed the work within the timeframe he promised, thoroughly cleaned the work area before leaving, and paid close attention to every detail. I was genuinely overjoyed with both the quality of the work and the entire customer experience. Julian and Jonathan make an outstanding team, and their commitment to customer service and craftsmanship is evident. I wouldn't use anyone else and highly recommend Sir Grout Chicago to anyone looking to restore their tile and grout. You won't be disappointed!

Update: The team followed up with us after the service and adjusted the price based on the work…read moredone. We appreciated the customer service and response. The scope of work was poorly assessed from the start. A FaceTime call was used to provide the initial quote-- an approach I would not recommend for this type of work. Once on-site, it became clear that not all of the quoted services were necessary, yet Sir Grout refused to adjust the price, insisting we were bound to the original agreement regardless. Most reputable companies would reassess the work order upon arrival and charge fairly for what was actually completed. We ended up paying for work we did not need. Disappointing experience, and I will not be using Sir Grout again or recommending them.

Super knowledgable, responsive, and easy to work with!…read more He knew the exact name of the type of tile that needed replacement in my bathroom and was fair and reasonable.

Having renovated five homes, we have extensive experience working with contractors. Radek is…read morehands-down the best we have ever hired. Over the last year, he completed projects in four different rooms for us. Every single time, his pricing was fair, his punctuality was perfect, and he kept the workspace spotless. Most importantly, his craftsmanship is flawless. If you are searching for a tile contractor in the Chicago area, look no further. Hire him immediately.

For those who are curious about this companies turnaround time…read more Today is April 27. Their next available appointment is May 18th.

This particular franchisee didn't have a Yelp entry, but virtually every other Oxi Fresh had great…read morereviews, so we felt pretty confident that this location would also be good. We couldn't have been more wrong. We had two main issues with our carpets: one room had pet odors from a new puppy's accidents, and in the other, you could see where shoes had tracked dirt in from outdoors. The ad clearly stated "pet odor & stain removal experts," so of all the ads, this place seemed to have what we needed. Now, I've personally cleaned our carpets several times with a rented Rug Doctor machine. It's about 50 pounds, and simultaneously sprays and vacuums detergent or water as you drag it over the carpet. The harder you press down, the less liquid gets left behind, thus the carpet dries faster. So, after four hours of cleaning, I would be drenched in sweat and my arms would ache the next day from lugging the unit across the carpets multiple times (once with detergent & twice with water). I was immediately skeptical when I came home to find the person just finishing up. The person was using a 10-pound, glorified electric floor sweeper. It didn't even put down or pick up any liquid! The person misted some liquid from waist height and then leisurely rolled the sweeper around the room. My wife and I exchanged worried looks. If this device was going to make our carpets cleaner, it was going to do it using magic. Bottom line: the pet odors were back as soon as the floral aroma faded after a few days & the carpet where the tracked-in dirt had gotten a little brighter during the cleaning, was dirtier than before within four weeks. Clearly this was because the mist that was applied and never picked up, acted as shoe-cleaning soap. We didn't bother to call the guy back to work his magic trick again as it would have been a waste of another hour. By the time the carpet was noticeably dirtier, it was a few weeks & it would be difficult to claim they did a poor job. It has now been 7 months and the carpets are twice as dirty as before we had them cleaned. Maybe each franchisee uses different equipment, but this particular one is certainly a scam. If they all use the same equipment, I'm certain they all are.

Our grout was originally white but with high traffic, parties and pets it always looked dirty and…read moregray. We called Grout Doctor and they cleaned and colored the grout. The first application lasted a long time and we just had the company return to clean and touch up the color. The floor looks brand new and is so much less maintenance then scrubbing that white grout clean!! Always professional and great job!!

I've made the mistake of giving a great review to a contractor, right after they completed the job…read more The quality of their work did not hold up and 6 months later, I paid to have the job re-done by someone else. (No Yelp reviews ever again, I told myself.) 3 years have passed since I had Jeff Bunting from The Grout Doctor come in and re-grout and re-caulk our two baths. They still look perfect. Jeff did one bath from top to bottom. He said the master bath only needed the bottom half of the enclosure done, and charged us less for that part of the job. He matched the color of the grout perfectly. I just recommended Jeff to a friend, and figured it was time to post this review.

I had a great experience with Nature's Way. They were very responsive to messaging through Yelp and…read moreprovided a quote. Setting up the service was a breeze. I received email and text confirmations and they reconfirmed with a phone call the day before our cleaning On the day of service, the techs called and said they were heading over and about 30 minutes later they arrived. We only have carpet on the stairs and upstairs hall, so they only needed about 40 minutes. They left me with a stain treater product in case I needed it later, I paid and they were on their way. The carpet is bright and fresh again like the day it was installed. Will definitely hire them again.

Great service . they came and the tech was friendly , the only thing that I did not like is that he…read moreleft the rug on top of the padding and it would have been better to leave them separately go dry . Otherwise everything was fine .

Randy is a great guy, I called and needed to see if they could clean a chair, he sent Matt out and…read morehe did a wonderful job. Such a honest, caring company. I would highly recommend Bull dog cleaning service.

Joe, who has been with Bulldog about a year, has two decade's worth of experience in the business…read more He is very careful, focussed and efficient. He recommended something and explained it thoroughly. The carpet now doesn't look 20+ years old, except for wear. Great job.