If I could give them less than one star, I would. Immediately after having a $9,000 kitchen countertop installed, it started staining. I went with the stone they recommended because they said it was more durable than what I originally wanted to purchase. But actually it was just more expensive. I've been emailing, texting and calling for almost 9 months and no one will respond or help to get it resolved. I never write reviews but I want to warn consumers before they spend a lot of money and are disappointed in less than a month. read more

Overall, I had an excellent experience with Marty and the staff in selecting my quartz countertops. They had so much patience with me after coming to the showroom in Steger, but I imagine they're the same way with all their customers. I'm so satisfied with the install and care the installers took with my countertops. All I can say is WOW!!! I am so blown away and enjoying the new look in my kitchen. To Marty and the entire team, Excellent job and THANK YOU FOR EVERYTHING! Sincerely, Mike Simmons read more

I had TTS granite replace both of my countertops in March. They were cut perfectly and the sinks look amazing. The quartz quality is exceptional and very easy to care for. Marty was great and showed me all my options. I went with my gut and couldn't be any happier. read more

I had shopped around for granite at a great many places and not only did TTS have the best price, but they also had a fantastic and unique collection. The one that I ended up selecting I only found at TTS. I cannot say enough good things about them and their customer service. I will be coming back here again in the future for other projects. read more

We have had TTS remodel our kitchen, powder room and master bath 10 years ago. We are back again to remodel another bathroom. Our first remodel was extensive and is still as beautiful and functional today as it was 10 years ago. If you want the latest innovations and not just the usual designs and material you get with everybody else, you must check out TTS. read more

TTS Granite was very prompt in every aspect from selection, measuring, and install. Great customer service. Would definitely recommend them! read more

Great workmanship. Love their attention to detail. Will definitely use again for my next remodel.

I wish we had a positive experience with TTS Granite but we didn't. We hired them to install granite countertops for our kitchen last month and since then it has been a costly nightmare. Don't get me wrong, the countertops look beautiful but they are not worth the headache and additional expenses we have incurred since they were installed. The lack of communication from TTS during the pre-installation and installation process literally has cost us hundreds and hundreds of dollars. Plus we still have pending expenses. We told TTS that we were going to upgrade our cooktop. They told us that all they needed were the dimensions of the new cooktop so that they could cut the countertop to accommodate the new appliance. We sent them the dimensions including the brand name and model number. Unfortunately, TTS failed to share with us that even though we picked an appliance with the same width (because that's what they told us to do) that there could be a possibility that the depth may be different. And, if that is the case then we would be responsible for hiring a contractor to cut the inside of the cabinet so that the new appliance would fit. (Mind you, they had the appliance information well before the installation was scheduled and NEVER said anything about this possibly happening). On the day of the installation, after the countertops had been cut, the lead installer told us that the new cooktop wouldn't fit and that we'd have to hire someone to cut the inside of our custom cabinets. We did and now our customized features like the pull out drawer no longer work. TTS gifts you with a free stainless steel sink with the purchase of the countertops. We chose the style of sink we wanted when we visited the Steger showroom. We asked how difficult the connection process was and were told that it's not difficult at all and that only a few minor adjustments would need to be made to our existing plumbing line. Not true. What TTS failed to share was that their sinks fall lower and that one basin falls extremely low and that it's best to hire a plumber to do the reconnection. Nothing like that was share. We were told how much they charge to disconnect and reconnect the plumbing and it is way more than what the average plumber charges. Lastly, we shared with TTS that we were going to upgrade our dishwasher. Again, we were told to make sure that our new dishwasher is the same size as our existing one so that it would fit inside the space.  We did. Unfortunately, on the day of installation, the installers pushed our old dishwasher back too far and then laid the countertop on it with no wiggle room to pull it out like we had been able to do prior to TTS installing the new countertops. Because of this, we could not (nor could the appliance delivery team or two professional plumbers) pull it out of the space without damaging our kitchen floor. Everyone INCUDING THE TTS LEAD INSTALLER said that in order to remove the old dishwasher and install a new one, we would have to break approximately 9-10 tiles on our existing ceramic floor. And, if we if we ever needed to service the dishwasher in the future, we'd have to remove (break) the tiles again and reinstall new ones. We reached out to TTS several times since the countertops were installed and their response to all of this has been "WE'RE SORRY BUT OUR JOB WAS TO INSTALL THE COUNTERTOPS AND WE DID. YOU ARE RESPONSIBLE FOR ANY CHARGES POST INSTALLATION." Needless to say we are beyond livid. Funny thing is EVERY PROFESSIONAL that has helped us with these post installation issues cannot believe TTS didn't disclose anything to us about what could happen and so on. Mind you, we have had several contractors, plumbers, floor installers and even another local granite company out to our home to provide us with quotes and/or to do the work. ALL OF THEM HAVE SAID THE EXACT SAME THING AND THAT IS "TTS SHOULD HAVE WARNED US AND/OR COMMUNICATED TO US WHAT COULD GO WRONG AND AT THE VERY LEAST BEEN MORE TRANSPARENT THROUGHOUT THE PROCESS." They didn't. They don't care. They want their money and to be done with it all. We get that. The truth is, it's too late now. We can't undo what they have done even though we wish we could. We hope this post will help someone who is considering purchasing countertops with TTS Granite. Or, maybe it will simply inspire someone to go elsewhere for countertops like we wish we had. read more

I love these people! After a very bad experience with trying to purchase a quartz top from Shilling Lumber - I happened on TTS. Not only were they more accommodating, they were much cheaper. I was so pleased with the wonderful counter top in the bathroom that now a year later, they have just completed my kitchen quartz counter tops. This time the pricing was almost $2,000 cheaper than a Home Depot rep quoted. I encourage everyone who is in the market for granite or quartz to visit them first. The quality of workmanship is excellent. Everyone at TTS who helped me with these projects were knowledgeable and helpful. I strongly recommend TTS Granite! read more

Great products, super great customer service and reasonable pricing will send me back for my next countertop remodeling project!

I've been using TTS for years at my home and business for improvements. Also, both my children have used them for remodeling, basement renovation, upgrading kitchens & bathrooms. They are a one stop shop that can help you with any need. It made my life easier when tackling projects of ANY size. All the employees are courteous, professional & prompt. I usually don't recommend very many people these days, but this is a first class operation. I will continue to use them since I know they are dependable to complete jobs in an extremely timely manner with quality craftsmanship. read more

Installers did a very nice job of installing my kitchen counters - Cambria Quartz. This project consisted of installing two colors of quartz and I would definitely say that this wasn't a run of the mill job considering the layout of my kitchen. Pleased with the results! read more

Love my Bianco Drift Caesarstone countertops. Originally, I wanted granite and priced at 3 other places, 2 where you could see the slabs and 1 kitchen/bath store. If you are pricing granite, make sure you are comparing apples to apples. I visited homes where the granite was not finished or sealed underneath so it's rough, can catch on clothes & fingerprints can eventually leak through & bad seams. Not all places are giving a 15 year seal & some include the sealing in the price, some add it on. Marty Rogers at TTS Granite was great to work with. Their price was reasonable, not the cheapest nor the most expensive. When they give you a date for installation, they keep that date. It's a sure thing. Their fabricators and employees have been with them for a long time and are experienced. That was the problem with the kitchen/bath shop who subcontracted with a fabricator. I had no idea of their workmanship or how experienced they were even though their price was a few hundred dollars cheaper. I was ready to buy the granite when I saw the slab of Bianco Drift Caesarstone which would work better with my gray painted cabinets. I called one of the other granite cos. to get their price. It was $2,000 more than TTS! TTS professionalism and quality of work is wonderful. I sat comfortably with my coffee as they installed the counter, sink, faucet & garbage disposal. I think they were in and out in 2 hours. Absolutely would use them again. read more

This is the second time i have used TTS Granite. From start to finish they are total professionals. Diane is very knowledgeable about the different types of stone. When scheduling the appointment for measurements they were on time to the minute. We live far from their showroom. They came out on a Friday and one week later they were back for the install. The crew came out and were polite and professional. Art and Armando really knew what they were doing.. Again they came at the exact time they said they would arrive. Diane told my wife and I how to care for our new counters. We remodeled two bathrooms. We did our master bath 4 years and they look like the day they were installed. The quality of the materials they use are A+ and the fit is perfect. If your looking for new counter tops, don't waist your time TTS Granite is the only place to go. I will recommend them in the future. To everyone at TTS THANK YOU !!!!!!!!!!! read more