They came out for service calls 3 times and always for something they couldn't work on. Twice…read moreturned out to be septic issues. Very considerate and I'm surprised they answered for the 3rd call. If they blocked my number I wouldn't blame them. Very reputable company.

If I had to describe this company in 3 words they would be honest, thorough, reliable.read more

Herman showed up to take a look at my drain pipe. It was on time. Courteous. Knowledgeable and took…read morethe time to study the issue before giving me my options. He even looked for ways to go around the pipe if he couldn't get it cleared. He brought in his small machine and within 10 minutes had clear my drain for at least 75 feet if not more. He was packed up and gone within 45 minutes. If you can request a specific technician it is worth your time to wait for Herman. Definitely a good guy.

My late husband paid about $9000. to this company in 2020 in order for them to unclog…read moreour back basement. He wrote them three separate checks within one week. That was in 2020 but the problem was never fixed. He died the following year but I did not know about this until early this year as I was going thru his old checks. It was then I called Roto-Rooter and asked for a copy of any signed contract. When it finally came, I saw the part I have posted that said when they use a camera, if the camera is not able to see when the problem is due to any obstacles in the way, then they cannot guarantee the problem being fixed. My late husband, 75 yrs old at the time, put his initials on that line but then why charge all the money if you cannot resolve the issue? I am now suing them in small claims court. They have taken no responsibility. My advice: Do Not Use These People!!!! BEWARE!!@

On time and very professional. Checked out the problem first, discussed all that needed to be…read moredone and her was finished within arrival time. Would definitely call him again. Once again I had to call The Plummer about what I thought was a plumbing issue. He did a thorough check of my shower and found it to be something other than plumbing. He showed me the problem area and even described what was going on. I will continue to call or recommend The Plummer.

Prompt, professional polite and responsive! Cleaned up and was courteous and quickly identified…read morethe problem.

Came out on time as usual! Jason was polite, friendly and Knowledgeable. Ac is cleaned and I got…read morereconnected to my app so I can control my temperature from anywhere. Thanks Summers and Jason of Crown Point In .

Made an appointment with me... Sent me a text the day of the service saying they could not perform…read moremy service due to emergencies. Mine was definitely an emergency. Told me to reschedule. I try to they never answered.

Service requested was responded to in a very timely manner and I was given a very very good…read morecompetitive price. Tyler did an excellent job clearing my catch basin. He is a great communicator, very professional, friendly and kind. He showed me what it looked like before the job was started and he showed me pictures after the work was completed. He informed me of what was needed now and in the future to keep it from clogging. Excellent employee. KEEP UP THE GREAT WORK TYLER!!!!!

The Tech was amazing very informative, took time to make sure I understood everything, before…read moreproceeding with the process. He aldo took time to explain the hazards to your physical health, when breathing in backed up sewer air. It did not take long either. My home already smells 100 percent better. I used this service 20 years ago and have not had any problems until the major storms in NW INDIANA

We had Mario as our service technician. He was very…read morethorough, very knowledgeable. We would recommend him for any plumbing service needed. We would give him five stars.

I've had two opportunities to use them (outside of the back flow pressure ripoff that Schererville…read morerequires) and the first one was a very good experience - the plumber did what we had asked (rodded out a slow draining pipe). The second opportunity made me decide to check out other companies if I need future plumbing work. We needed an ejector pump replaced. The plumber just did not want to be there - or maybe do that job. Filth trailed the old pump out of the house (despite the offer of a garbage bag) and then he didn't set the trip level right. So, now I have a basement sink that has 2" of standing water until I flush the toilet or run the shower.

T&M are very courteous, knowledgeable and dedicated to meeting their customers needs…read more I will be calling them again for any future needs.

My water heater died 2 days before Christmas. They were able to talk about it quick, trouble shoot…read morepossible fixes over the phone before coming out, and when it was decided a replacement was needed they were on it. No surcharge for being last minute and very direct.

Maybe I should leave two ratings. One for today and one for a couple of weeks ago. I had an…read moreexcellent experience with the plumber who did new piping and ran it to my boiler to fix a blocked water line. He was fast efficient and had high end tools and his finished work was a work of art. I watch workers to learn and he was very efficient. Today was different. TLC's Eric came to my house to CHANGE OUT a plastic water line to a copper line for a refrigerator. He did everything manually.. cutting with hand saw and was very slow. He didn't have the efficiencies of modern tools. He was inexperienced and messy soldering leaving pieces of scrap tin-looking pieces on my floor, dropped on my sump pump cover and in a utility bucket that I provided to him to catch water. He took longer to install a fridge line than the first TLC rep who cut and created a custom multi-cut and soldered line to feed my boiler. The total to replace a plastic line was more expensive than furnace repair. He charged 3plus hours to replace a plastic fridge line to a copper line. The basement pipes were exposed so he had many options to tap for the water source. He arrived at 8am and walked out my house to write the bill at 10:27. He tried to charge from 7:30-11am which included the 23 mins to write up the invoice which he rounded up to 30mins. He said he forgot he started at 8, not 7:30. He charged an extra 60 mins. When I called him on it he said oh let me fix that. I called and company said they charge for his time to write invoice... ok but 23 mins rounded up to 30 mins at regular rates...hmmm Eric needs more practice but I don't want him doing any more jobs for me not at those rates and for the caliber of work he did. SMH night and day---same company. I will ask for experienced rep... upset I used them the second time. Rated 3 which is averaged for the 2 experiences. 5 star was first rep: 1 star for Eric.

Cindy is decent, they come out promptly and do their jobs well. if youre in town and u need any…read morekind of plumbing help. call her. her prices are fair too.they remodeled my bathroom and did an excellent job on that too.

This guy installed illegal pipes in my home and then did not ever come back to finish the job as he…read moreis known to do and when you call him he called me outside my name and made me feel threatened. This guy does very bad business​

Black Plumbing was a good connection. I couldn't ask for a better plumber. I plan on using him…read moreagain.