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    Creative Carpet & Flooring

    4.6 (45 reviews)
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

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    Services - Creative Carpet & Flooring

    Carpet binding

    Carpet cleaning

    Carpet installation

    7 More Services

    Carpet removal

    Carpet repair

    Carpet restoration

    Floor installation

    Floor restoration

    Rug cleaning

    Upholstery cleaning

    Creative Carpet & Flooring Photos

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    Recommended Reviews - Creative Carpet & Flooring

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    I wanted to change a slate floor that has been in my home since 1973. Since I love nature and natural materials I had my heart set on River Rock to replace the slate. After trying to work with a Carpet and flooring company in Orland that never returned phone calls, literally could not be 'bothered' with a small (but expensive) job, I decided to take my business elsewhere. While on my way to Alsip Nursery on Mothers Day I passed by Creative Carpet and Tile in Mokena. I walked in the following Monday and within 20 minutes had my quote and put down my deposit. Within two weeks... just a little delay because of Memorial Day, my floor was installed by 2 hard working, very professional and polite gentleman (Dave and Rob). I would highly recommend this company. They are Family Owned and strive hard to meet their customers needs and concerns.

    Mary A.

    This business bends over backwards to accommodate your needs. So professional, hard working and respectful of your home. I am sure most of the staff is Good but We were especially impressed with our crew Caroline and Scott! Prompt, great communication, nearly chemical free cleaning. Aaannnd, affordable! I'm gonna get at least 5 more years out of this carpet!! And this carpet is more than 10 years old!!

    Wood acclimating to the humidity in our house
    Greg D.

    We had Creative Carpet and Flooring install oak flooring in our living room and dining room. They did a wonderful job from start to finish. The whole process started when my wife and I walked in to CCF and were greeted warmly by Chris. We picked out a couple of samples and took them home to match the wood flooring that already existed in the house. We picked out the one we wanted. CCF sent someone out to measure. My wife and I went back to CCF and finalized our selection of hardwood and paid. About a week later 20 packages of butterscotch oak hardwood arrived at the house. (The wood needs to acclimate to the humidity in our house). Four days later the our flooring was being installed by Adam and his brother. They both did a great job and were done in 2 days. Its the little things that Creative Carpet and Flooring did that made me happy. 1. Adam felt some of our sub flooring was loose. He installed screws to tighten it up. 2. Adam and his brother (whose name escapes me right now) were very careful moving my furniture and breakables. 3. Adam folded all the boxes up and left them nicely tucked in behind our garbage cans so they would not fly away. 4. CCF took out the old carpet and wrapped it in duct tape to it would be easy for me to pitch it to the curb on garbage day. 5. Chris called me before each step and told me what would happen and how long it would take. He was correct on everything. This was one of the best experiences we have had from start to finish. Our living room and dining room has gone from being a boring room to one of the focal points of our house.

    It took me three floors to finally get one with so far only one defect, which was fixed by hammering tile bump flat and then putting a sparkle of some kind over the area. My husband and I had to move furniture, remove closet doors, etc. three times. The second install was cancelled due to more defects but crew showed up at 8:00AM anyways because they were never notified. I had to touch up wall and just accept the new scratches on appliances, etc. They put new trim down but it ended up having a lot of gauges but they did touch up with one of those furniture markeI feel like I never really received a new floor, more like a used one. For all the inconvenience they said they would take $150 off of a $3,200 job and that was the best they could do. I really never received an apology from the owner and was passed around to three different people like no one really wanted to deal with me. I started to feel like I caused the problem and no one really cared about it one way or another. For my first project in a long time it was a super big disappointment. I would like to add that I did not ask for $150. You offer $50 to all customers in your newsletters every month. Most family and friends felt I basically should have paid for labor only after such a big inconvenience. You state in your newsletters that most customers don't want to wait a second when there is a problem and that you want to do whatever you can to make things good even if it hurts. I do agree the third time out that basically the patch up job was the best route to go because by this point I didn't want any more issues to my walls or trim or surrounding tiles . Your crew tried to make me think they were doing me a favor by leaving me spare tiles I guess in case I found more defects but little did I know until later that the tiles they left me were actually the defective ones from the first floor they installed. Thank you very much, what can I do with them but throw t

    Beautiful new floors!

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    3 months ago

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    28 days ago

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    1 year ago

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    4 years ago

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    3 years ago

    Brian was a great help in assisting me with what I needed. It was quick and easy. I would recommend

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    3 years ago

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    7 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    5 years ago

    Once again Creative Carpet came through for me! Thank you Steve. Great place to buy carpet.

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    9 years ago

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    7 years ago

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    5 years ago

    Sales staff is great! No pressure and very knowledgeable. Pricing was very reasonable. Definitely check them out and support local business.

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    12 years ago

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    12 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    7 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    Dawn G.

    Thanks for sharing! We look forward to working with you again :-)

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    8 years ago

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    7 years ago

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    7 years ago

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    8 years ago

    Brian was super helpful. I love the personal attention this company showed and the ease he made the whole process.

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    9 years ago

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    8 years ago

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    10 years ago

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    11 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Creative Carpet & Flooring

    Review Highlights - Creative Carpet & Flooring

    When we walked in we were greeted by Brian and he helped us find the perfect carpet for our needs.

    Mentioned in 8 reviews

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    SN Cleaning - Carpet & Upholstery Cleaning - .

    SN Cleaning - Carpet & Upholstery Cleaning

    (553 reviews)

    West Lawn

    Needed to get my bedroom carpet cleaned and decided to use Yelp to find someone local. Ended up…read moregoing with SN Cleaning, and they were awesome start to finish. They reached out within 30 minutes of my initial request via the Yelp app and it was super easy to book right on Yelp. They gave me a two-hour window for the appointment, and showed up just 15 minutes in, major plus since I hate when companies show up at the end of the window. I had a pretty straightforward job: nail-down carpet in a bedroom that had built up a lot of pet hair over the past year or so from my cat. They mentioned up front that pet hair can be tough to remove, so I kept expectations realistic. The tech showed up right on time, set up quickly, and had everything done within 30-45 minutes. Told me to give it about 24 hours before moving furniture back in (besides the bed), and when it dried and wow. Carpet looked brand new. All the pet hair was gone, which honestly surprised me given what they said. Price-wise, totally fair $150 flat for one room, no hidden fees, no upsells. Exactly what they quoted. For a one-room deep clean that hadn't been touched in two years, I thought that was a great deal. Overall, 5/5 professional, on time, easy to book, and did an excellent job. Would definitely recommend SN Cleaning if you need a reliable carpet cleaning service and don't feel like dealing with it yourself.

    The tech arrived on time and did an amazing job cleaning my mother's old carpet. He explained the…read morecleaning process and was very informative. I would highly recommend it was a great experience and affordable too!

    Creative Carpet & Flooring - carpeting - Updated May 2026

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