DO YOURSELF A FAVOR & DRIVE 7 EXTRA MINUTES TO THE FINNEYTOWN LOCATION (or even better, go to Camp Washington Chili)
The place burned down a few years ago which is SO unfortunate because it was the best. Now it is run by children, your order will literally never be accurate, the customer service is sub par (I'm being generous), kids were clearly careless running the drive through blasting music and laughing and disregarding me. The entire experience was bad. Oh did I mention I didn't get any cheese? Yeah. No cheese on a 5 way is actually enough to make me never return. Also didn't get my drink, and they pretend crackers / hot sauce are hot commodities nowadays. Extra crackers = 1 bag (I ordered for 4 people, cost me almost $50. Id of paid an extra $5 for a handful of cracker bags) This is my 4th visit in the last few months, and every single visit I've had issues. I don't like skyline and I live right by the Hartwell location so I keep giving them benefit of the doubt. That ends now. LEADERSHIP NEEDE ADDRESSED, the kids who are running the store clearly have no direction or standards. I'll see you guys at Camp Washington Chili, or Finneytown Gold Star. Hartwell Gold Star is certified garbage. read more