Very disappointing experience - I ordered 2 butter burgers both which came with the incorrect / or missing toppings, they also were dry (no butter to be found) and tasted like they had been sitting for hours. The pretzel bites which came with one of the orders were cold. The only thing good from the experience was the lemonade slushee and the blueberry smoothie - everything else left something to be desired. This place is too expensive for fast food to be having the issues this order did. read more

Culver's - Burgers Near Me - Springdale, Ohio

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For fast food they typically have fresh food! I usually get a burger from them and they have really tasty butter buns. Their crinkle fries are nice and hot. My father in law tried the fish and he said it was really good. Quick service and clean place. read more

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Friendly service and good quality food! Food came out fast and a nice lady was frequently checking on the customers while eating

I ordered Concrete Mixers many times, 3 or 4 times a week for months. A few of those visits, I complained about missing items that I ordered and paid for. Instead of actually properly training employees create what a customer is asking for for continued quality, they tell they're refusing to serve me anymore. What kind of customer service is that, when they're mission statement says, "every customer leaves happy" I think they are missing they're own mark!! read more

Clean restaurant, service was great and food was so so good. This was our 2nd time visiting and we will def be back anytime we are in the area! Workers friendly also read more

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The food at Culver's has always been good. I love their double burgers and the crinkle cut fries!

I am always excited to see this chain expand beyond WI across the US. Pretty solid smashburger, decent fries and good service. Having seen the first expansion into IL and now in many states, keeping the standard going is always hard to accomplish. This is why my recent visit to this location was so disappointing. Food: I ordered a two patty melt. Finally getting the right order, I was still searching for the 2nd patty. In addition to the sandwich being poorly assembled, I did not see 2 full patties on it. Fries were nice and hot though. Service: After 10 min I was first brought or I should say dropped off a completely wrong order. Had to walk it back to the counter, as the runner was long gone. I showed them the receipt and asked for the right order. 5 min later a single patty burger was brought out. After a quick inspection, saw only one patty. Again a walk back to the counter to point out yet another error. Finally 25 min after walking in, got the right order. As noted above, the sandwich was really not up to Culver's standards. The store staff apologized and made up for it. In the end, I just wanted what I ordered in an acceptable time. That was not the case. Will I be back here, I guess. Lets hope visit #2 goes better. read more

This was my first time ever trying Culver's and I was blown away by the service. I dined in, and needed a few minutes to look over the menu. The cashier was helpful and gave me her recommendations. The restaurant itself was clean, everyone was kind and helpful. Someone brought my food to my table, which is often unheard of in fast food. I ordered the single patty bacon deluxe burger, cheese curds, and a concrete based on the staff's recommendation. The cheese curds were seasoned, the custard was tasty, and the burger was fresh and delicious!! Seriously one of the best burgers I've had, and up there with restaurant quality. The bacon was a generous portion, the pickles were crisp, the cheese wasnt gooey. I likely won't be back to Cincinnati to dine at this location again, but would love to dine at more Culver's and hope I have the same service and quality elsewhere. read more

We normally love Culver's, but on our visit today I happened to see a male employee lift his apron and revealed, what looked like a revolver tucked in his waistband, to a female employee in the dining area. This made me terribly uncomfortable. Just thought management should know. read more

Clean restaurant and the music wasn't loud in the past. Food was good, I didn't take any pictures because the butter burger is the same as well as the fries. I also got the frozen custard which is one reason why we come here. read more

Culver's - Vanilla custard with wild cherries - Burgers Near Me - Springdale, Ohio

This is the best fast food restaurant I tried in US. Everything is prefect! I like the shrimp with honey mustard sauce!! The spicy crispy chicken also so good! read more

Culver's - buf Honey Mustard ，bufferfly shrimp，spicy crisp chicken - Burgers Near Me - Springdale, Ohio

Amazing lent selections with some of the best fish sandwiches in town. Can be a little chaotic but food orders are served timely and correct. Young staff members are also polite and courteous, which is rare these days. read more

Visited this location for the first time. Was short on time so used the drive-thru. I ordered the spicy chicken sandwich value basket which came with fries & a soft drink. I also got a cup of dark chocolate decadence frozen custard. The employees I interacted with were polite & helpful. I was given a number & asked to pull forward & wait for my order. An employee brought it out within 4 minutes. I was impressed that the fries were steaming hot! The spicy chicken sandwich was good & made as I requested. I always enjoy the frozen custard - yum! I'd eat here again. read more

Culver's - Dark chocolate decadence frozen custard - Burgers Near Me - Springdale, Ohio

Ate inside at this Culvers and it was nice and clean. The food was a little slow but came out hot and tasty.

Culver's is one of the better fast food restaurants with a drive-thru... the food is consistently very well prepared, very delicious... the hamburgers are fantastic and the fries are generally extremely fresh... the other sides they're good too... the staff is polite efficient accurate they're always very crowded but have a good system in place for keeping people moving and getting people served quickly. The ice cream/custard is also just excellent. read more

A little over a month ago I went to this Culvers location with my husband and ordered a single patty with just cheese and he ordered a burger as well and we ordered pretzel bites. We are regular visitors of other Culvers locations and had always been pleased with the food. But when I took my burger out of the bag which was on top of the other food I noticed it was in a paper wrapper which normally I've seen them in boxes. Which is what my husband's burger was in. My burger on top in the wrapper looked like someone had rolled over it with a rolling pin. It was so flat. The bun was completely smushed. I unwrapped it and looked underneath the bun and there was half an onion slice in it which I'd never gotten an order wrong from a Culvers before. I called the location the next day and explained what happened to the store manager. She was disappointed about what happened and wanted to make it up to me. She said she'd mail me a coupon. She asked for my mailing address which I gave to her and she said she'd stop by the mail box on the way home from her work shift. Well it's been a little over a month and I never received the coupon. Completely shocked I had always had great customer service at the other locations. read more

The staff were nice and friendly and patient the food was amazing and it came out quickly you can see that they are actively working as a team and they clean off the tables as quickly as they can the restroom was nice and neat fully stocked overall a wonderful experience read more

I've been to this Culver's quite a few times and have liked it all times, but one. Today, they really made my day epic, with something simple. My wife and I decided to stop at this Culver's after church service. This time, everyone seemed to be dining inside, but we stuck with the drive thru. The person taking our order sounded like he was sleepy, but the woman at the window was very friendly toward us. My wife ordered the Mushroom and Swiss Burger Combo, and I ordered a Mushroom and Swiss Burger. We were told to pull to the side and they would bring it out. It was at that time, I had noticed the parking lot, sidewalks and building were CLEAN! I am not joking, this restaurant is one of the cleanest ones I've seen in a very long time! Our food arrived and we made our way home. My wife had her first bite, and said it was absolutely delicious. She also enjoyed her drink and fries. I had never had a Mushroom and Swiss burger from Culver's, and took a bite. TOTAL AND COMPLETE BLISS!!! The burger was fresh, juicy with melted swiss cheese and one of the softest buns I've had in a while. Here's the amazing part: My burger, (the swiss cheese), had cooled from it's melted state, and it was still INCREDIBLE! I can surely say with confidence this Culver's deserves a 5 star rating, for the cleanliness, staff friendliness and especially the FOOD. Do yourself a favor and give them a try. You will be glad you did! read more

The restaurant is busy. Staff standing around and one person was eating food to where I could see her. Inside the restaurant was loud with customers. I not impressed with the mushroom Swiss hamburger. It's just plan. Wasn't offered to add onions, lettuce or tomato. Or even a condiment to eat with my sandwich. My first and last time coming here. read more

Culver's - Mushroom Swiss - Burgers Near Me - Springdale, Ohio

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30 minute wait for a drive thru order at 2:30 on a Sunday. Last time I'll be back. There are 3 cars in front of us.

Disclaimer: From MN so I'm a die hard Culver's fan. (Culver's is from WI but I love them just the same.) We have been to the Mason Culver's and Springdale Culver's here in Ohio and in my opinion the Springdale Culver's is a more consistent one. There was one time it took us about 30 mins to get our order, but that had never happened again and we go there approximate once a week. Butter burger with cheese is definitely my go-to order. I love the single, because I find that to be the best salt-bread ratio (also my metabolism can't handle the double). I never want my burger to end every time I go. Food is consistent every time, hot and fresh. Service is hit or miss but most times they are pretty good at delivering the food to our table. Do yourself a favor and eat there instead of getting take out. They give you a little sticker after you order and you put the sticker on your table, they will deliver your food to you. Do yourself a favor and order fries and onion rings. Can skip the cheese curds (they use the crumbly breading, not the smooth breading for cheese curds). I'm an onion hater but would eat their onion rings (I actually got them for my side and forwent the fries this time, what a time to be alive!). Fried shrimp and cod filet are both good too. When we are extra hungry, we would get the shrimp basket or fried cod in addition to our typical burgers order. Really can't go wrong with these items. Custard is my favorite. I like my food plain so I always get a plain vanilla (but sometimes I "venture out" to get a chocolate custard). Back in MN, I would go yo the drive through and get lemonade with a scoop of custard and it's literally the best thing in the summer time. I always wanted to try their chicken tenders but their other food are just so good to not get them every time so I never had the space to. I know some of my friends really like their burgers though! Overall, my favorite fast food burger joint. Would be really sad when I move away from the Midwest, so I'm getting all the Culver's when I can. Definitely check them out. read more

Culver's - Butter burger with cheese, onion rings, and fries - Burgers Near Me - Springdale, Ohio

Drew - came around 9:45, was dope they closed at 1 11. I got burger, was pretty good, cheese could be a little more melted on but that might be their thing. Fries were good, just forgot to ask for sauce thoo, still hit. Gf - was caught off guard when the cheese was under the meat, i then thought, "how was that even possible?" The cheese didn't melt, but it didn't end up mattering because the burger was fire. fries were good too, I ate them all and some of my boyfriends. read more

service was very bad. A guy named Dakota was very rude and was playing around with a girl and didn't notice me until at least five minutes. It took forever to bring my food out and when he did it was in a very disrespectful manner. Was talking under his breath as he was walking away. I want him FIREDDD with his baldheaded butt On a different note, the tables was dirty, mustard and ketchup was out. there was no straws sat out. The overall performance today was bad. read more

I ordered a harvest burger with a GF bun and cheese curds for delivery. The bun was soggy, the patty was burned, and it was overall sloppily put together. I usually really enjoy Culver's, but today it was just a bad delivery and service performance. I did not take any pictures. If I order Culver's again, I will be sure to do curbside pickup. read more

Fire. Best burger in the city. The wait can be a bit outrageous but that's understandable they are new still.

Picked up hamburgers and frozen custard to go. Pulled up to restaurant and a young man brought our out order. As this was not my first time picking up food, I checked and found we did not get the custards. He was very polite and quickly fetched them. The burgers were terrific as was the custard! Definitely try this restaurant, but do check your order. read more

My coworker and I ordered food to be picked up last week, however we got slammed at work and it took about 1 1/2 hrs until we were able to pick up. The lady behind the counter said that they would re do the order and make sure everything was fresh, Stated that was their mantra. Fresh and hot. I was shocked. Did not think customer service was a thing at a fast food place. Just wanted to give a hugh shout out to the store on Princeton Pike in Springdate Ohio. Thank you again for your service and another wonderful meal. We will be back! Let me mention your energy and positive attitude from everyone who works there is amazing!!! read more

Our food was very fresh and delicious! We enjoy the friendly staff and cleanliness of the Springdale location and when we go to the Mason location. read more

Guess Sponge Bob Left Gary at Culver's tonight because he was hiding under our tray. YUCK!!!! Manager kinda giggled when we pointed him out. read more

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Overall, good service! Persons are always nice and people are nice too, one warning though. Don't go there on Sunday at 11;00 to 12:00, some aggro people go there. Otherwise, never had a bad burger and only one bad ice cream (strawberry deluxe or something like that) Place is decorated tastefully and is always clean. Drinks are always never watered down!!!!!! Very nice read more

I really sat in line for 30 minutes to get cold food lolololol My sister hyped this place up so much, and being me, I was excited to get to try a new place. I was ready. So I went, and there was a medium sized line. It was the middle of the day on a Saturday, and there were lots of hungry people waiting for food. That's not the part that bothered me because you can expect that from a Saturday lunch time rush. But when I did finally get my food, the order was wrong and everything was cold. I'm willing to give most places a 2nd chance, so I figured, factoring in everything I previously mentioned AND the fact that the place was still kind of new, I went again several weeks later, hoping they'd worked out the kinks. They did not. I was one of 3 cars in line and STILL sat for 30 minutes, and STILL had cold food. I'm done. read more

Culver's has excellent food. We love the butter burgers and the cod fish sandwiches. The fries are great too. The servers are all kind and professional. read more

The Springdale location was greeted by Caylen Hamm he took our order with a smile was very pleasant found out it was one our birthday wished us a happy birthday he went out of his way to make sure we were taken care of . He is definitely an asset to Culverts read more

I order the same item in the drive thru and it's cheaper than ordering it inside as a to go order. And the reason? Because I'm getting my own drink at the drink station. Ridiculous! read more

The burger's taste just as good, if not better than Five Guys, and they are much more cheaper. The staff is polite and they work hard to fulfill orders. read more

I went to Culver's for the first time yesterday. I bought an ice cream cone. The cone was stale. That will be my first and only impression. read more

Just spent a good 40 minutes in the drive thru/ waiting for my food to be brought out and when they finally brought me the food of course the kids meal was missing. Went back inside and was met with attitude and a eye roll. I totally get you guys are understaffed but could you give someone a warning when it's going to be nearly an hour wait? read more

Good food and good workers just could be a little more efficient. Have more options of food.

Great food, delicious custard, amazing staff! Very polite and welcoming. I lost my keys while there. Everyone jumped in to help me search without hesitation. We highly recommend the Tri-County location. read more

Culver's - Burgers Near Me - Springdale, Ohio

Thought we would give it another try. Still disappointed. Store was not clean and restrooms filthy. Food was over cooked and took 30 minutes. This is not up to Culver's standards. read more