Cancel

    Open app

    Search

    Penn Station

    3.3 (20 reviews)
    ModerateFast Food

    Penn Station Photos

    PENN STATION ATMOSPHERE

    What's the vibe?
    Good for groups
    Good for kids

    You might also consider

    Recommended Reviews - Penn Station

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Chicken teriyaki sub... they did a really good job with it! I don't get the low ratings, they get busy, they serve their customers.
    Joel B.

    Other than the fact that they can get behind on cleaning up the lobby when they get busy (and they'll get "busy" if they have more than 3 people come in, they always seem short staffed), I've been through this Penn Station three times and never had a complaint. They do walkins and phone orders fine, get the orders right, and are never impolite or unprofessional in my interactions. It's a chain, so take it how you will, but I'm a fan.

    Sign at register. Can this be company brand approved? Does not feel like good customer service.
    Amy M.

    When you enter a chain, you have an expectation of the same level of food quality, service and overall experience. I have to say this location was successful in food quality but was over shadowed by some service issues that left me feeling less than thrilled. The real point that came across very negative was a sign at the register. I am not sure of what problems that may attributed to the sign at the register but it left a very negative and poor quality feeling for me, who was not a part of whatever issue that occurred in the past. My advice to the franchise owner or store manager- if you post something like this you will never attract quality clientele. It scares away people just trying to have lunch.

    a half eaten sandwich on a piece of paper

    See all

    6 months ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Not the best Philly cheese steak IMO. Way too greasy. Menu is also too big. At least you get your food quickly.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joel B.
    168
    555
    2820

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kim K.
    0
    20
    8

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    I've ordered from this location quite a few time, and have been have happy with my order each time.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M G.
    0
    14
    34

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Toya C.
    38
    37
    19

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ariel L.
    110
    30
    4

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Their sandwiches are the same as any other location. I love their fries, fresh cut and golden brown. They work fast and accurately.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Penn Station

    Review Highlights - Penn Station

    I love the chicken philly with their fresh cut fries.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Fast Food 6,025 times last month within 15 miles of this business.

    Verify this business

    Chick-fil-A

    Chick-fil-A

    3.9(63 reviews)
    4.9 mi
    $

    I'm not a huge fast food fan so I have to say I haven't had a CFA meal in more than a decade but I…read morevisited with my sister to use some free chicken cards before they expired at the year's end. I have to say everything I heard about CFA's service being good was true! The cashier was thorough and kind even when they were being slammed with a long line. I was carefully asked which sauces I wanted, if I wanted a cherry on my shake, etc. The staff were noticeably busy throughout cleaning tables and waiting on folks. The seating area was packed and I think this is probably typical. But it is large with nice finishes. There was a Happy New Year banner out with markers for kids to color on one of the large tables. Our food came out real quick and it was all correct. I don't think we sat more than 4 minutes before it arrived. I don't care much for the chicken sandwiches, and the fries were just slightly cold. But the peppermint milkshake I ordered was delicious and the whole meal met my expectations. I'm just not a big fan of the food to begin with, but no fault to this restaurant specifically. As we left, the owner/operator of the whole place was taking trash so we didn't have to stack it by the trash cans. I recognized his name and phots from the door. That was a nice touch to see a higher up doing the same work as everyone else. Overall, a great visit to CFA!

    This CFA is by far my favorite restaurant in the Cincinnati area!…read more Food always tastes good and is well prepared! Service is quick, polite, and of great excellence! In the 14 months I've gone to this location, they've only messed up my order once. When they did, they resolved it quickly and apologized profusely. The manager on duty even came out to apologize personally. I've only been in the building a handful of times, but every time I have, the restaurant is in peak condition! They're always cleaning tables and booths between every customer! If you're gonna stop by any CFA in Cincinnati, I hope it's this one!

    Photos
    Chick-fil-A
    Chick-fil-A
    Chick-fil-A

    See all

    Wendy's - Drive thru

    Wendy's

    1.7(24 reviews)
    0.4 mi
    $

    This is the worst Wendy's in the city. Messed up our entire order, gave us drinks we didn't want…read morewith no ice and flat coke. No fries, no sauces, spicy nuggets instead of regular. Absolute incompetence, don't waste your time and drive to a different location.

    This is not my favorite Wendy's location. My main issue is their consistent instances of not…read moremeeting customer service expectations. I've had interesting check ins with this location and neither of which were favorable. The first situation was when I submitted an online drive thru order and they required me, after waiting in line for 10 minutes, to go into the restaurant to fulfill my order. If you know anything about this location, the turn into this Wendy's isn't great. On the other end, the drive thru exits only to the main street. In order for me to go into the restaurant for that order, I had to exit the drive thru onto the busy main road and cross back into the establishment. Not only that, when arriving to the dining area, the staff was not very welcoming. The second instance of me eating here was not as appalling. The only thing they fell short on was not having any ice on a hot day. This was a minor inconvenience and things happen so I will not penalize them for that. The only saving grace this location had in my opinion was their food was well prepared and executed orders accurately. I gave this visit and recent history a 2/5 due to their inability to meet customer expectations and failure to complete online orders through their own system. For me, online orders are integral to the success of drive thru business due to the decrease in time to take orders. Not only that, it helps eliminate discrepancies in the ordering process. If a restaurant that offers mobile/online orders cannot deliver adequate service, they should train their staff more or they shouldn't have mobile orders at all.

    Photos
    Wendy's - Store front

    Store front

    Wendy's
    Wendy's

    See all

    Penn Station - hotdogs - Updated May 2026

    Loading...
    Loading...
    Loading...