The most shitty service that dropped off a package at Public Street and couldn't carry it to the porch! read more

Gofo Express - Couriers & Delivery Services Near Me

I feel totally ABUSED by GOFO. This service company protects the service not the customer. They are blocking my access to return a package. They cover up with their label the return information of a company blocking my access to request a refund. Today they delivered to my home a package GFUSO1007608593536, Reference YT2524701001124524 read more

If I could give this company at 0 stars I would. If you're dealing with a company that utilizes GOFO for delivery purposes I HIGHLY recommend you find another a more reliable delivery service. The individuals they have on their payroll as delivery drivers are not reliable and they do not follow delivery instructions, they will leave your packages outside of the building and mark down as delivered without making any attempt to actually get you your items. I had 3 different packages stolen in one day due to this incompetence mind you I was home awaiting their arrival and I never received ANYTHING. They didn't even bother to ring the bell and inform me that they left my packages outside it wasn't until I randomly checked the status/tracking of the item that I even knew they delivered and when I went to the area that the picture was taken in as proof the items had already need stolen... over a $100 in merchandise was GONE IN ONE DAY. Another instance of incompetence on their delivery drivers part is they took a picture of my package being delivered and the building number was completely different than mine, they delivered it to a whole different place. DO NOT USE THEM FOR ANYTHING!!!!!!!!!!!!!!!!!!!! read more

The delivery men THROW our packages. Every single time. They're on camera. I've sent the company pictures showing the packages in flight and skipping and landing. They changed the guy, same thing. I didn't know until one of our packages was filthy with dust. I looked at the ring, then searched in shock to see all of them thrown. All other deliveries UPS, FED EX, USPS place them down. I think any company that uses GoFo, should know how terrible they are. read more

Delivered someone else's packages to our address, not even the right street. Plus it's a gated community that the actual recipients street is not in so not even sure how they got in. Trying to contact them was completely unsuccessful. Couldn't even track the item to maybe send them a message that way. Ended up delivering it myself, waiting for my cut of the shipping fee Terrible company, beware. Now I know what Gofo stands for: Go F**k Off read more

I keep getting the packages of someone a couple blocks away, because their drivers are too lazy to read road signs. I have a sign up telling them to go away, and that they are two blocks away. One of them tore it down. read more

I would give them ZERO stars if that was an option. An unreliable company for delivery of your packages! They can't even get a simple address correct and I always get a message it was not deliverable which is a load of c#@$. Any company using this delivery service so STOP because they are VERY problematic! read more

horrible delivery driver. Threw my package that had "FRAGILE" all over it, from 10 feet away onto my porch. I have screenshots and video evidence and emailed it to their company. Stay away from using them! read more

Gofo Express - Couriers & Delivery Services Near Me

The most inept and screwed up Delivery Company on the Planet. Incompetent Customer Service, cannot give a straight answer, Items to be delivered , go back and forth between their Hub and Delivery Stations and they cannot tell you why. Try to avoid at all costs...if you buy on E Bay or Amazon or any other On Line Stores...find out first if they use this Delivery Service and then Pass..Buy from another Source....Flush Twice. read more

Lost my package. Told me it would 10 days to investigate. Seriously? I could find the package myself in 10 days. read more

It is so bad. Long story short their customer service both by email and phone were unhelpful, and rude. I don't have my package and they won't refund or even check to see if it was returned to sender. She was so rude on the phone. She said the address was where they sent it. But I checked and I didn't see it anywhere. Maybe someone took it? The photo was at night and so blurry I honestly can't even tell where they dropped it. They keep saying they delivered it to the right address but I checked both houses it might have gone to and there is nothing. :-( How can we tell if it's GOFO delivered so I can say GOFONOOOOOOOOOOOOO. read more

I have package lockers at my apartment but they just leave packages outside the lockers, last time mine got stolen. Have to be home when package is coming and be there asap.. but that's why we have lockers.. or just bring them to the door.. terrible service. I wish companies would stop using this service. read more

I don't ever receive my packages from this company!!! Don't use or cancel order if they are being used! I just recently forgot to check a delivery service only to find that it was delivered and not to me! I have cameras all over my house so I can tell you they never once stepped foot in my property. I'm so mad cause they got me like 6 times and you have to fight for your damn stuff to be replaced! read more

Just to let you know, you are the worst delivery company ever!! Their drivers say they can't deliver to my address because it's restricted as there is a sign that says" residents only". It's not gated or restricted in any way. The residents want their deliveries. Every other delivery company, UPS , USPS, FedEx, Amazon, Walmart, HomeDepot, OnTrack, Veho all get there. Are the drivers lazy, ignorant, clueless or are they instructed with bad policies from clueless or deceitful managers? Maybe they need get in their luxury cars and deliver the stuff their drivers don't deliver. Either way, they are an incompetent delivery company and I will never use a company that uses them for delivery. Their name says it all to the customer,GOFO. read more

This company delivered my package but left it there without knocking, ringing the bell or anything. Luckily for me I have great neighbors and they saw it on the ground at 9:00 pm at night, picked it up and called me. They left the package far enough from the ring camera view so it didn't go off. This company is terrible. read more

Would put 0 stars if I could. They delivered my package to the wrong house. The numbers aren't even remotely comparable. 967 isn't 959. Customer service only apologies and doesn't do anything for you. Not my fault your drivers can't read.They took pictures of the package and it has the right address on it and then a picture of the mailbox of the house with 967 as its numbers.No refund no Trying to make it right.Told me to reach Out to the seller and they might give me a refund or replacement MIGHT. Will be forever canceling any order that chooses to use them as a delivery service. Use Speed X if you can they are way better. read more

I feel like I have to defend this company because I see a lot of negative reviews and I have only had a positive experience with them! My packages have always been delivered on the day tracking is marked "out for delivery". I have specific delivery instructions on my mailbox on where to leave my package and they always follow my request. And I usually have the same delivery driver and he is a nice young man. So when I see comments calling their drivers thieves and scammers, I think that's extremely judgemental, maybe it's your neighbor stealing your packages! read more

Fake updates or no delivery updates, just fake information. I would not recommend them.

The delivery service was terrible. He threw my package on the porch not once but twice! Then the customer service number no ever picked up till my last call and after giving her my tracking number she sent me straight to customer survey. read more

The absolute worst delivery company! They have acted as though they were delivering my package twice already. When I call, no one knows anything, cannot communicate with the drivers, does not have supervisors & simply don't care! It's truly unfortunate because consumers don't have a say in what vendors these company chooses to handle our merchandise! I'll tell you what... if enough people complain to the Federal Trade Commission, this company will be investigated & brought down! They have been flying under the radar because most of the platforms were using can't do anything about it. Take your concerns to the governing body that can! I don't know how or why this company continues to exist, but I am deter to bring them down! To hell with you, GoFo Express! read more

3/3 times GOFO had my package it disappeared at the Aurora, Colorado Hub from the different online shops. I wish we could see who uses GOFO because i would not order it from that site. This last time it was a purse from paris that i was so excited to get. This company needs to be shut down its a bunch of thieves read more

Never received my package and will not reply to emails. From now on I will be asking ebay sellers who the use to ship and will not buy from ones that ship generic couriers. read more

GOFO express delivery driver delivered my (eBay purchase) package, then stole from my Wal Mart order, that was delivered to my porch minutes before driver arrived. Multiple attempts at contacting GOFO to no avail. Uncalled for. read more

Gofo is an excellent delivery company, always cautious of the item being delivered respecting the package with care. Thank you Gofo !!! read more

Timely, responsible delivery of item I ordered from China. Was a bit skeptical at first,due to review of prior Yelp reviews. As such, called the customer service dept when item tracking showed that my purchase had arrived in the US and had cleared customs. Customer service reps proved helpful and customer oriented. read more

Horrible, always have a problem with deliveries with them they either "can't" deliver it, deliver to wrong address or leave on the sidewalk.

Missing packages! Says it's delivered but nope. And not just once but twice! Avoid at all costs

tThey are the worst! They lied about a delivery they didnt even try to deliver and their customer service is a robot who keeps talking over your responses. They assured me my delivery would be delivered the next day after I gave them specific instructions. The next day I got a notice that the package had been returned to Temu. So...it's become a crapshoot to order from Temu risking a time consuming customer service conversation. I never had any problem before they began using this awful service so I guess I will terminate any further orders...Not worth it. read more

AVOID AVOID AVOID Quite literally THE worst delivery company I've ever had the displeasure of knowing. I ordered a package with a set delivery for July 17th. Its July 31st and I've STILL have not received my package. I keep getting excuses that they can't find my address, they can't access my mail box, etc. Their warehouses don't update properly so even if you call customer service, they can't do anything because even they can't find my package. Absolutely the worst, AVOID at all costs if you have deadlines or expect your package to be on time. read more

Zero stars if I could. Does not deliver on time and does not offer pick up. They're customer service agents= Useless.

Terrible unfortunately my order came though this carrier, and I emailed them 3 weeks about my package.Finally, after the third week, they said they lost it. I hope that the place I order for no longer uses them. I think I was most upset that they sent me an email telling me to be patient just for them to send me an email a week later that they don't even have my package read more

this worst they don't deliver to a PO Box or at the post office.. Plus we closed on suhdays Ask them to re deliver on Tuesday read more

this morning I was waiting for a package and the delivery lady stop in front of my house I was outside waiting for the package but she just step in inside her car and left but the bad thing about it she put on her notes that I refused the package she never spoke to me I do not recommend this company bad customer service and delivery drivers read more

they're the worst! Delayed delivery with more than a week! I called them and was not able to understand anything from their customer service. read more

they throw packages out into yard or drive - rain or shine , they dont care if found stolen or anything - never know if i really get my orders read more

I ordered a Do Not Block Mailbox sign on Amazon in February 2005 from a third-party seller. It was given to Yun Express, who handed it off to GoFo for last mile delivery. Here it is July and the package has still NEVER arrived. The third party seller on Amazon had to refund me. GoFo claims they "never got it" from Yun Express, though Yun Express' site shows they handed it off to GoFo, and things shipped through Yun Express that hand off to other last mile carriers always arrive, so the problem is clearly with GoFo. GoFo needs to be banned from operating in the USA; it seems that over 95% of packages given to them NEVER reach their destination from what I see on many different review sites. That is a level of incompetence that should not be permitted on US soil. I don't know why the US government doesn't shut them down. Now in July another Chinese third party seller picked Yun Express and yep, GoFo is the last mile carrier again. I will write another review when the package comes or the projected delivery date passes, whichever comes first. read more

This happened to me on 7-12-25 The delivery service GOFO express would send text message stating date & time that they deliver your package.. GOFO delivery service does not deliver customer packages but steals the customer packages The Tiktok shop seller called Fashion beach outfit uses the GOFO delivery company to delivered packages and when complained is made to the seller about not receiving your package the seller will compensated customer with a $2.00 coupon and will inaddition denied request for customer getting money back stating that your packaged was delivered successfully.. I believe GOFO realize & knows that some of the sellers on titoki do not care about their customer once the purchase is made it is the customer problem to find their order. GOFO customer service is through the email and phone communication is delayed no one to answer to help you. read more

They are a logistics company that has no idea what they are doing, doesn't maintain ANY info they are given in regards to business hours of a delivery address(they don't even look to see if it is a residentioal or bussiness address 1st). The cheap prices reflects the cheap quality of the service they offer. They need to seriously reevaluate their process. read more

i order a SSD for my PC upgrade, and item is damaged because the shipping company driver thru the item far from my fence, he thru it like 4 to 5 meters or more from the fence entrance. The fence is unlocked and I do not have dogs, so I don't understand why he did not open fence to leave packet. In front of my home entrance door, like other shipping carriers companies. NOT RECOMMENDED. Stay away of this company. read more

Temu sellers that use GofoExpress to ship their products to customers As a disabled customer, I rely on online shopping for convenience and accessibility. I want to caution others about ordering from Temu sellers who use GofoExpress as their shipping provider. Based on my experience, packages shipped via GofoExpress are at significant risk of being lost, misdelivered, or mishandled. The company's customer service is limited to email communication, and responses are often delayed. When they do reply, they typically state that the package was delivered even in cases where it was left at the wrong address, potentially stolen after delivery confirmation, or simply abandoned in an unsecured location. Given the volume of similar complaints, it is clear that GofoExpress has ongoing issues with reliability and customer support. I encourage potential buyers to consider these risks before placing an order with sellers who use this shipping service. read more