I just want people to know that GOFO is a great service. When my package got into their hands it was expedited quickly to me. I give them 5 stars. Thank you GOFO Express. read more

Honestly I had a great experience with this shipping company. They didn't ring my bell my like jerks do. They actually put the package in front of my door. A lot of these 3rd party companies just throw the package in the main lobby. Its nice for a change to have a competent company to bring up my packages with a smile. Their service requests were great as well. If I was a big time seller of merchandise I would probably look into how I could work with them. read more

Gofo Express i a the worst logistics company! I don't often give one star reviews but if I could give negative stars I would. Unfortunately, I have not had one but two packages now that never got delivered. I bought items from Pop Mart who frequently uses Gofo as a domestic courier for US orders. These were packages that were shipped internationally via Yun Express and then were handed over to Gofo for the final delivery. Both times, my packages showed up to date tracking until it arrived at the Gofo delivery station. This is where all tracking stopped. My first package has shown in transit for the last 72 days! I had to call Popmart who offered to send me a replacement package and now my replacement package is also stuck and the tracking is no longer updating. When I tried to call Gofo they basically said i would need to go back to Popmart and that they could not help. It is quite upsetting to not be able to get my packages. These were items that ended up getting sold out by Popmart and I had to go look elsewhere now to purchase them because Gofo never delivered. I don't know if these packages are getting stolen or what is happening to cause all tracking to get lost. I am now hesistant to purchase from any company that uses Gofo. It does not seem that this is a courier that can be trusted for delivering packages. 72 days showing no tracking is unacceptable! read more

Gofo Express - Package stuck at GOFO for over 72 days! - Couriers & Delivery Services Near Me

GOFO, like UniUni, should not be operating in the United States given the level of service they provide. Nor do they deserve even a one-star rating. Amazon should also be included among the most disappointing delivery experiences. Over the past two years, this has been the most frustrating experience I have ever had with logistics companies. Packages are routinely mishandled--thrown at my door, photographed inside the delivery vehicle, then placed on my steps for a second photo, and in some cases even taken back into the vehicle afterward. For business deliveries, drivers often make no attempt to enter the building. Instead, packages are left outside--even when the business is clearly open or closed--making theft almost inevitable. I have personally contacted customer service repeatedly--both by email and phone--with clear, specific delivery instructions that are consistently ignored. Even today, a package was stolen despite my prior efforts to prevent exactly this situation. I have reached out to customer service over 380 times, and only once has my request actually been followed. At this point, I have no confidence in these services and will avoid them whenever possible. read more

Apple Valley Ca had a package delivered it says all over my fence deliver to front door do not leave package here! The driver threw over the fence right below the sign that says do not leave here drliver to front door!! The front door is 75 -100 ft from where driver left it,he left literally by the street and took pictures of it and by the time I got out,(im disabled) it was stolen. Gofo said we'll we delivered it so its not our problem they dont care that it was not delivered to front door as long as it is at or near the house thats all they will do! Their drivers apparently CAN'T READ and are LAZY!!! read more

Gofo Express - Couriers & Delivery Services Near Me

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If i could give 10 negative stars i so would. I have 2 differnt package coming thru them and wrote in my address part how to use the intercom. They couldn't delivery both my packages at 2 different times. They give false tracking, dont read directions and dont use common sense when delivering. read more

Mishandle packages, deliver to incorrect addresses and then state through their own investigation they did okay. They have 0 costumer service and state that I should just ask the small local business to refund me. Do not ship with them if you're a small business they'll just steal from you and your costumer and then be rude about it on the phone. read more

Terrible delivery service and terrible drivers that can not follow instructions. Ever since they have been a service in this area they've been a problem. I won't even order from places that I know use them. read more

I only give them 2 stars because at least it was delivered but it was delivered to the wrong address. Our address is clearly on the package but it was delivered a couple of houses over. read more

Purchase delivery for an online item. Not much to say other than the delivery person did not handle package with care. I had no choice in the carrier and the delivery was late and heard a bang against the door. I am guessing the delivery driver tossed it against the door instead of walking all the way up the stairs. No damage, just startled me and not what you should do. Shipping was included with purchase so not directly paid by me. read more

The representative was Rude, Unprofessional & awful. I was trying to explain that the person making the delivery didn't even try before saying its the " Bad Address" & the fact its the second time happened in less than 10 days, instead of listing to me he kept interrupting me then said " I am not arguing with you" that's when I responded with " I am not arguing with you, I am trying to tell you its not the first time this happened so you have the info that way if there is any way you can help" then likeness child he responded " you know what I am going to stop talking & not answering you". If there is a stars in the negative I would have e given him those stars to that piece of work, I hope he have what's coming g to him & when that happens I hope I am there to see it. read more

I am furious. The way a package was just delivered. It was thrown in the middle of the lawn open. I would never use this company or buy any from anyone who uses this company to deliver merchandise. I obviously would not recommend this company to anyone. read more

There's no way for this company to still be delivering when they have people that deliver that seems illiterate dumb or stupid they continue to keep dropping packages off in my driveway when there's a sign on my fence that clearly states please drop packages off at the front door not the driveway but they keep doing it I don't understand it's always Asian or Indian kid that seem like they don't understand English. They drop it off in the driveway they try to hurry up and run back to their car so you can't see him or say anything to him I'm just so sick of this company. read more

These people have to be the worst delivery company ever Attempted delivery at our business at 9:42PM Being told by a BOT that they will deliver again within 3 days You cannot speak to a live person, just canned auto responses AVOID THESE CLOWNS LIKE THE PLAGUE read more

Terrible service, they don't know where they are going or coming , always get my products from other shipping company's , the worst

Regardless of what Cathy N and Louise D say, GOFO EXPRESS IS TERRIBLE!!! I watched today as the crotchety old delivery man threw my package on the porch instead of walking up and setting it down properly. As they say, YOU GET WHAT YOU PAY FOR and GOFO is the result of me selecting the cheaper shipping option. I'll know better next time. They deserve less than 1 star but, oh well. read more

GOFO has got to be the worst delivery company that I have ever seen. Delivery drivers do not follow delivery instructions because they don't give a f#@&. I have a recorded video/audio from my ring camera. Delivery driver was so busy BSing on his phone that he didn't see the huge parcel box with a 1 ft x 1 ft sign that reads please put package in box so instead just throwing the package on the floor while on the phone and never looking up to see the delivery box. Customer Service for this company is non-existent. Trust me I tried to contact them. Just a horrible company! A I star rating is too much. read more

Warning for Military Families: GOFO Cannot Deliver to BasesAvoid GOFO if you live on a military base. After waiting 2 weeks for my packages, GOFO returned them all the way back to Temu.Every major carrier (USPS, UPS, FedEx) delivers to our base without issue, but GOFO lacks the clearance or capability to do so. If you live on a base, I highly suggest requesting a different carrier or indicating in your order notes that you do not want your items shipped via GOFO. Save yourself the weeks of waiting and the headache of a forced return. read more

Absolutely terrible delivery company. GOFO claimed there was an address problem but never contacted me. I received no phone call, email, or text message. I only discovered there was an issue because I checked the tracking myself. I immediately called customer service and spent a significant amount of time confirming every possible delivery detail, including my address, phone number, email, parking instructions, building color, entry instructions, call box, mailbox location, and even surrounding buildings on a map. After that call, GOFO updated the tracking to show "Address Corrected." Despite having all of that information, they later claimed they needed it again. They ultimately returned my package to the sender, saying there had been no confirmation within 14 days. Their own tracking contradicts that explanation because it shows the address was corrected on June 29, and the package was returned on July 5. I did everything I could to help them complete the delivery. GOFO still failed to deliver my package. This experience wasted my time, caused me to miss receiving an item I needed for a trip, and ensured I will never choose a retailer that ships with GOFO Express again. read more

Delivery person that can read and speak English do not deliver to posted delivery area

Terrible! They lost may package took weeks to response to my emails. My package was delivered to the wrong address with pictures the driver took. They asked me to provide pictures of my house, driveway, front door, and entry. i included the pictures the delivery driver took of where my package was delivered . which clear was not my house. The best they could do was say my package was lost. i didn't get my refund and nothing was resolved. if I could give zero stars I would. Don't use their services. read more

Terrible delivery service. They literally threw my package on to my porch. Thankfully it wasn't anything breakable then proceeded to step all over my garden and run some of my flowers. Would never recommend them to anyone! read more

they "delivered" my package but there was no knock on my door and no package found. this company should be discontinued for their poor service and if I could leave no stars I would. read more

If I could leave no stars, I would. They either lost or just plain stole my package. They claimed they delivered it and the "Proof of Delivery" picture they sent was just of the outside of my apartment building, and not even of the area I live in, but apparently that's good enough for them, so they are refusing to fix the problem. Hopefully this company gets shut down for scamming/theft. read more

This company hires the biggest idiots to deliver. I can get order three different times in a month and one of those times they couldn't deliver it. And I'll get a message saying "it's out for delivery" But yet take 2 to 5 days to actually deliver it. read more

The driver pulled up in front of our house and sat there for a while smoking with the windows down. Instead of delivering the package properly, he tossed it from the driver's seat through the passenger-side window, and it landed in my yard. I went outside and told him that this was an unacceptable way to handle a delivery. Interestingly, once confronted, he suddenly remembered how to get out of the truck and actually do his job. The situation then escalated when he began using racial slurs and portraying himself as the victim, despite race never being mentioned. He also made threats toward me. It was an unprofessional, hostile, and completely inappropriate interaction. This was one of the worst delivery experiences I've had. Packages should be delivered with care, and customers should not be subjected to abusive language or threats. read more

My package was thrown over my fence into the middle of my yard. Instead of leaving against the outside of the fence or under the carport. I realize there are dogs in my yard, I'm not asking you to come into the yard. I understand being scared and wanting to leave. However the driver couldn't have been that scared to take the time to walk up to the fence chuck the package in the yard and take 4 photos while standing in the driveway. I attempted to contact customer service 6 times and kept getting hung up on when being told the call was being answered. read more

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This is the worst delivery service I ever dealt with. Ordered a package from Temu who uses this delivery service. They delivered a package on 6/22/26 with a few pictures showing the entrance of the 20 story building & the a picture showing it was left by the mailboxes which are in the lobby opposite the elevators. When I went to retrieve the package, it was gone, obviously someone took it. The label shows my apt. # on it, they did not ring my bell, call me or deliver it to my apt door. Their explanation was, pictures showed it was delivered to me... I would suggest that you never use this currier service as they are terrible... read more

I have never ordered anything through GOFO but I keep getting someone else's packages and have tired to let the company know that they keep delivering to the wrong address and they still haven't resolved the issue. If I were you, I wouldn't trust them to deliver my packages. Also, customer service takes down your information and says that they will have someone to come pick it up in the next three days and no one ever comes to pick it up. read more

When making deliveries to apartment complex boxes should be taken to each apartment instead of just dropping them in the lobby. Example, boxes left in lobby (about8 of them) at 2250 Eaton St, Edgewater CO 80214 read more

LEFT PACKAGES in a clearly marked do not leave packages here area. They all got soaked read more

Gofo Express - Couriers & Delivery Services Near Me

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i ordered outfits 20 days ago and it's still in customs. I tried talking to them but they dodged every question. they were dismissive and did not value my concerns and refused to give a refund. They only gave the cheapest part of the package and they never sent the better parts. read more

If i could leave no stars i would. They said my package was delivered and show a picture of it in a lobby of a thirty three floor bldg. Smh. Then say ask my neighbors. DO NOT USE THEM! read more

This is the worst company I have ever experienced. I have stopped supporting certain companies due to them using this horrible company. The delivery drivers are lazy and toss your packages anywhere but where they should be. They make excuses when you contact customer service and it is truly exhausting. I wish there was a way to know it was this company before purchasing from certain companies. read more

My husband and I ordered 2 packages from different vendors and this was delivery company that the vendors used. My husband and I had our packages delivered to our places of employment. I. My husband case they failed 3 times to deliver his package after Go Fo was given the correct address 3 times. My package was delivered yesterday and the delivery instructions were not followed and the package was left in the hallway and instead given to the receptionist on the lower level as the address indicted. I called GO FO about both issues and there was no resolution to either of these issues. Non delivery of items order is not easy but it is worst at this time of the years because these items were Christmas presents for family members. They are truly a Grinch. read more

I never got the item they were supposed to deliver. No explanation. I will ask in the future when I order something if they are using GOFO, if yes I will not order. read more

I had products shipping internationally to my site. Not only did they fail to deliver the product, but they refused to call or communicate with me that they could not find our address. I called them to pick the items up instead of having it shipped to the sender (internationally?). However, they refused for me to pick it up and seemed to just shrug their shoulders about the issue even though this was an important item we needed and were waiting months for. DO NOT EVER USE THIS CARRIER! read more

Package has been sitting in their local warehouse for over 7 days. Customer service states they cannot do anything and cannot contact THEIR OWN WAREHOUSE directly to locate and deliver my package. Complete rip off, they are forsake stealing packages. read more

You can't never have an human representative. We sent several emails no answers, an urgent package supposed be there by July 10th still stuck saying delivery failed at July 16th , bad communication, very unsatisfactory. Bad bad bad read more

The company name should be updated to "Go F Yourself" instead. I stopped ordering from Temu because most of my packages ended up across the street or at another building completely. I even had one driver show up at my door, verify my info, then take my package back because she didn't understand the building number in front of my apartment number. And of course their customer service is overseas and completely useless. They are HORRIBLE. read more