Have had an account with Lightspeed for over 20 years. Working in film production everything must be on time, the first time. And they have yet to disappoint. Great team, friendly people, and they always get it done. Totally personal service. read more

This is the first time I'm writing review in comparison, but I think it will help many people to chose the best service. We used to working before with NYC messenger company. They were not always good, especially recently- messenger was late, a few times had the wrong address etc., but this time it was totally unacceptable from the beginning - the guy on the phone was rude, disrespectful and not even letting me finish giving him the address, was constantly interrupting. His tone was like he's the only one in the whole world who can pick up and deliver the 3lb bag from the center of Manhattan to Manhattan Downtown :-) So I just hung up to not waste my time and tried LightSpeed Express. LightSpeed Express is fast, respectful, responsible, professional, friendly. Arrived and delivered so fast, I didn't believe. Delivery guy is smart, friendly and professional. Would like to know his name. Guy on the phone, Pablo, is very detail oriented and focused on client's needs (unlike the NYC messenger one). Price is same as NYC Messenger, BTW. The best part is that our client, who received delivery, was super happy about their service as well. Used their service on Friday January 24 for delivery from Flatiron area to Church street Manhattan. Will use LightSpeed Delivery again and recommend to everyone. read more

Urgent delivery ordered last-minute point to point. They understood the assignment. Fast, competent, accurate and efficient with reasonable pricing. It is rare to get this kind of service these days. read more

These guys are amazing. I contacted them on a Summer Friday afternoon for same day service and they got it done. We will definitely use them again. read more

The dispatchers, drivers and bike couriers are very professional and we have always been satisfied with the quality of their service.

I have very time sensitive legal documents that needed to be delivered to the legal office - they picked them up at the time they said... Dropped him earlier, which was good... Kept me informed, as I had requested, throughout the process... Very satisfied read more

I needed my luggage to be picked up from the airport and delivered to my hotel while we went straight to sightseeing. I reached out to see if they were able to perform the service and they were very responsive. I called and set it all up over the phone in about two minutes. I called back because I needed to change the pick up location due to construction and they were very accommodating. Great help to us to help maximize our vacation time. read more

Cannot say enough positive things about Kevin Harrison @ Lightspeed! SOOOO helpful! Lightspeed in general is my go to! Thank you Kevin!!!! read more

I needed something picked up today in Chinatown. I contacted Lightspeed at 11:45am - it was picked up at about 1PM and delivered to me in Murray Hill by 1:30. Under $40. Worth every penny. Great service. Easy communication. Great email notifications and tracking. read more

Very reliable good communication and Pria in customer service was very professional. I recommend and would use them again! Susie C

Wonderful, kind, and efficient service. I needed something delivered from Bushwick to Flatiron within 2 hours -- could not have chosen a better courier for the task. Thank you guys! read more

They did a great job picking up my 95 Gerald's mothers hearing aids and delivering them to the audiologist and going back later in the day and bringing them back. It was good communication and the price was reasonable read more

It was already evening when most places are closed, but I needed a messenger ASAP. When I called, there was no hesitation at the late time or refusal. Kevin Harrison was patient with me as I got him the information needed and he did it with laughter and understanding. Will absolutely use them again! read more

i needed some important documents to be send to the upper east side today and i am busy playing casino slots on my computer and my staff are careless and might lose the documents or turn a one hour errand into a 10 hour adventure. so its lightspeed express delivery to the rescue. the rate was fair, the pick up guy was at my office at the time requested and papers were delivered in a quick manner which was important cause the person receiving them had to grab a flight in 3 hours . would use this company again when needed without a doubt. read more

Due to extreme security at one world trade center our company did not meet insurance requirements needed to access the loading area. I was referred to Lightspeed from One World Trade Center as they are pre-approved for delivery. Charles from Lightspeed was nothing short of spectacular walking me through the process. He detailed the whole day from delivery to a 3AM pickup. I look forward to working with them. To top things off they were able to accommodate us with just 24 hours notice. Highly recommend. read more

I cannot say enough great things about Robert and the entire Lightspeed crew! I requested information on Saturday night around 21:30 and had a reply within minutes. Robert offered solutions to our issue, recommendations of places to purchase what we needed, etc. He responded to my questions and messages for nearly an hour on a Saturday night, after business hours. Sunday morning, when things were situated as I needed, Robert set up the pickup and delivery of my items, and Charles had our items delivered within an hour of my phone call. These guys are phenomenal and I would not hesitate to recommend them to anyone. Thank you for putting this Georgia girl's mind at ease and getting the items we needed delivered to my husband on deployment in such a professional and timely manner. You guys are awesome!! read more

Have never used a courier service before so have no idea how their prices compare, but given the circumstances, I thought it was reasonable. My (very valuable, to me) package was picked up within an hour of my call, and delivered a few hours later. Contactless pickup and delivery , were perfect--includiing having to walk up and down 4 flights of stairs at pickup and 3 flights at delivery. Fine experience all around. read more

I had a very small job with these guys and ate up way too much of their time, and they still were able to deliver as promised and with great customer service. You won't find anyone better. Thank you Robert! read more

I needed to have a set of keys delivered from Midtown to Inwood, which is at the northernmost tip of the island. Two competitors (Fly Over the City and Zipments) were unable to help. One was closed on the weekend and the other did not deliver to Inwood. Luckily, Lightspeed saved the day. The delivery was prompt and convenient at all stages. A true New York delivery service in terms of time and geographic coverage. read more

Kevin Harrison is awesome! I was in a bind and needed something delivered the same day. I called a few places and they were all offering the same price. After a long stressful day, Kevin was so helpful and polite that I decided to go with Lightspeed because of how pleasant he was. Thanks Kevin! read more

My wife and I decided to buy a window A/C unit for our daughter who was moving in NYC. We purchased a unit online from the Sam's Club in Secaucus NJ without knowing she could not go pick it up. That led us to a search for how to get it from the Sam's to her apartment. I went online searching for a delivery service. Found Lightspeed, called them and they assured me everything would be just fine. The day of the delivery, they let me know they had picked it up from Sam's and delivered it to my daughter's apartment. What can I say? I was in Louisiana and they handled everything just as if I was there myself! I will certainly call them again if I have the need. read more

In a sticky situation, these guys made a pickup downtown, and delivered to brooklyn in under an hour, for an AMAZING price. Well done, great Mixit recommendation! read more

Was in a jam after business hours and needed a delivery from UES to china town. These guys saved the day. Picked up the pkg quickly and delivered to destination with no issues and 30 mins faster than promised. read more

Never on time is their moto. I've placed an order 3 & a half hours in advance and these guys were still 30 min late picking it up. And they were in the right, according to them. No apology and plain rude. read more

Generally very pleasant to work with and very on top of their stuff! Light speed is a reliable courier.

These guys were just great. They arrived for pickup on time (on a Saturday morning, no less) and delivered the package an hour and a half early. I was able to order the delivery the night before, pretty late, and the dispatcher was right on point, funny, and friendly. Bravo. read more

Used lightspeed for the first time yesterday. I called for a same-day messenger delivery of an envelope to a client. The price was VERY affordable. I gave him all the details and even wrote everything on the envelope as well. Got an email after pickup that it was delivered and signed for. The only issue I had was that I specified it go to the 4th floor, but i got a call from my client this morning saying they didn't receive it. Turns out the messenger left it at the lobby front desk and they forgot to let my client know there was a package. I'm not sure if the building security wouldn't let the messenger up to the 4th floor or if he didn't try. read more

Really helped my move! Nothing was damaged, and I had great customer service. Five stars

All Lightspeed employees have great phone and business etiquette, but Margaret is the absolute BEST! She's so sweet and helpful and always goes the extra mile. I rarely have problems with Lightspeed but when I have she has gone out of her way to fix it. I'd highly recommend Lightspeed. They are far more superior than the other courier services read more

I called pretty last minute on a Sunday night, needing a delivery for early Monday morning. The person on the phone was helpful, quick and the pickup/delivery went off without a hitch. So thankful for them getting it handled. The only reason(s) I'd give them 4 versus 5 stars is because I didn't receive a confirmation email, so spent the night crossing my fingers hoping it was being handled. And also they were considerably pricier than I would have liked, but for last minute AND reliable service they were worth paying for. I'd definitely use them again! read more

I needed a currier ASAP. They were very friendly on the phone and the price was VERY reasonable. In about an hour and a half total, I called, scheduled the pickup and the package was delivered. I will DEFINITELY use Lightspeed again. Very impressed. read more

Lightspeed is fast, efficient, inexpensive, and professional. I use them all the time and highly recommend them.