My MacBook's battery died completely. The local Apple store in University Village didn't have any appointments open for at least a week. This place had appointments open all day. I decided to take my laptop here. The service fee was ~$50 non-refundable but they said it would go towards the cost of parts. Turned out, my laptop was still under warranty so the parts were free. I dropped off my laptop Sunday afternoon and it was done by Monday afternoon. Not only did they replace my battery but my trackpad and keyboard at no extra cost. Incredible turn-around time. Perhaps a bit pricey for the service but worth it to me to have my laptop back in a day. I'm sure Apple would've taken a week if not more to fix it, plus the time to get an appointment. Would recommend. read more

My large clan has been an Apple family for decades. A veteran independent computer consultant recommended GoEBITS for Apple Care or out-of-warranty service. Three machines in our aging family collection recently needed care. GoEBITS was amazing. VERY fast turnaround service, very helpful and friendly, and fair pricing. Shout out to VITO:) Our old machines are out of warranty but still have good life thanks to GoEBITS. Easier and more personal than the apple store. I'll be back for future service needs and I'll also buy a used laptop from them once that time comes. read more

Checked Apple Store.... $129 a 3 hrs wait Found another store nearby - $109. Told them I'm coming... Got there... missing the part... really??? Walked 200 feet and WOW, look wts here! 30 min and $99 later... they did a great job, and were very cool! Thanks guys :) read more

SAM C. was incredible!!! helped me get my phone up and running again within minutes! He was so friendly and kind! Gave me great advice and tips!! Thanks Sam!! You're awesome read more

These terrific, helpful, and fast experts saved me over $700 on my MacBook Pro repair compared to the Apple quote. And they repaired more issues than Apple would even list on their quote. Great experience however you slice i 'Nuff said. read more

GoEBITS - Bra-Vo, GoEBITS! - IT Services & Computer Repair Near Me - Seattle, Washington

This place was great! I brought my mac laptop in on Thursday to get the battery replaced and it was done by Monday. The people working there were all very nice and prideful of their work which was awesome to hear. I will definitely be coming back for any apple laptop problems rather than Apple. read more

Excellent service! Such a wonderful alternative to that painful experience at the Apple Store... :-)

Jesper and his team are amazing!! I spilled tea on my Macbook Pro 16 2022 and they were able to fix it for $498!! When I first spilled on my macbook, I went to the Apple store and they said it was a flat rate of $1490 for any liquid damages. They referred me to GoEBITS, which is the only Apple certified shop in Seattle with actual Apple parts. I brought it in on Wednesday evening, their technician was confident they could fix it without having to replace the logic board and by Monday morning it was already fixed, saving me $1000 that I would've spent. AND all my data was still there! Definitely freaked out in the beginning but so glad I came here for help and they fixed my Macbook at a super reasonable price. Given every scenario is different for every computer, but I was lucky to have had great success with this store. Thanks Jesper and your talented team!! Would recommend to anyone looking to have your Macbook repaired! read more

From a new Loyal Customer: I've recently had a truly outstanding experience with GoEBITS, U District, having to do with my laptop (MacBook Pro), which developed a failure to recharge - leading to new problems emerging and ultimately, with all sorts of error messages, failure to power up entirely. Seeking repair options ... having always in the past used an Apple Store, I ran into week-long waits there. Looked at this Apple Authorized Service Provider (attention to detail is apparent even on their website, https://goebits.com). The entire experience impressed me, starting with measures taken to protect everyone in the Time of Covid, and their clarity in outlining what to expect. Ultimately, not only did Jesper and the Team repair the "key" problem, but rectified things which were clearly overlooked just a year ago by the Apple Store (such as cleaning the internal fan). Can I mention cost? Check around and discover that they are highly competitive. GoEBITS, U District, receives my highest recommendation for technical service, great communications and caring for their customers (even little things like pointing out where there's nearby free parking on their website). You will support a terrific small business as well as receive excellent service. P.S. Go Huskies! read more

I rarely writes yelp review unless i have a strong reason to. GoEBits definitely treats their customers with top priority and goes above and beyond for them. I brought in a 2016 macbook pro with screen issue for repair and they not only fixed the screen but also replace the top case and battery so its almost a new laptop again. Thanks so much for the excellent services. I couldn't be happier with the result. read more

GoEBITS put a new sound board and cable in my 2013 MacBook in record time. The staff is exceptional, they are relatable and answered all my questions, both in person and on the phone as I was out of town while the repair was happening. I was super surprised at the turn around time as the computer was fixed and ready for pickup before I returned! I've never had such efficient and professional service with a computer before. Apple might benefit from a look at how they do business. Bravo! read more

I needed to have the battery replaced in my 1phone 6+, and I also need the HD replaced in my macbook. Jesper and his team not only resolved both of my equipment challenges professionally and quickly, they also survived and enjoyed the lions share of high quality jokes that wrote for them on the spot! Awesome experience. read more

TL;DR if you're screen won't display, go to Apple it's like $200+ cheaper. My screen stopped working about a month ago. I got an estimate from Apple (for FREE) of how much it was going to cost. They didn't know if it was the board or the display, but it was going to be the same either way. I decided to try here because it might've been cheaper. It cost $53 for them to look at my computer and I wish I hadn't done that knowing what I know now. Let me pay it forward to you and say if you have a 2017 13" MacBook Pro, GO TO APPLE IF YOU NEED A NEW SCREEN IT WILL BE MORE THAN $200 CHEAPER. I paid $53 for them to take my computer apart and plug it in to a screen (I couldn't do this at home because I don't have an adapter or screen). When I went to Apple they couldn't get it to display either, but go ebits claims plugging it into a screen worked. I don't know who was right. Either way, they wanted $700 for this, which I would not do since I knew apples estimate was in the mid $400 range. Still not fun, but less of a scam. Thus, when I got the call that it was going to be $700 and I declined I said "no I'll come pick it up" and the other person on the line said that was fine and hung up quickly. I showed up ~20 minutes later and they wouldn't give me the computer because it was taken apart. Why didn't they tell me this over the phone?? When I was waiting to get my computer (both times) I found the employees to be fairly impatient with the customer on the phone. Just an overall really disappointing experience. I found way more compassion and friendliness from the people at the Apple store about my situation. Just go there if you can wait. UPDATE: they also told me the fix would take 2-3 weeks and Apple's would take 4-6 weeks. Apple is getting mine back in 3 days... just go to Apple. read more

Awesome service. I cracked my laptop screen and they had earlier appointments than the Apple Store. I found all the staff friendly and knowledgeable, and they replaced my screen very fast (dropped off Friday afternoon, called me with the diagnostic information on Sunday, finished the repair Wednesday afternoon). This would have taken 2-3 weeks through Apple since they would have had to ship my laptop to Texas. Goebits will be my first stop for future work! read more

This is my first time using GoEBITS And I was very impressed, from the moment I walked in the door they listened very carefully and explained my options for repairing my 2015 MacBook Pro. I had a swollen battery that was deforming the case and eventually I suppose battery could have exploded or the very least stopped the computer from working. I was quoted a price for labor and parts and essentially what I got back was a new bottom case including the trackpad, keyboard,and new battery. They are an authorized apple repair facility and only use genuine Apple parts. I would recommend them highly if you have computer hardware issues. Saved me from buying a new computer and hopefully I can get a couple more years out of this MacBook Pro. read more

I bought this laptop at the Apple Store at U Village in Seattle, and had it diagnosed at the Calgary store, who told me it would be $1300 to fix what they said was a spill onto the laptop. I then took it to a private technician, who looked at it and said there wasn't evidence of any liquid, but they didn't know what would fix the laptop to restart it. It sat as a dark screen for several months, then I grabbed it to take to Seattle so I could take it to Seattle to pull data from it, and recycle it somehow. Luckily I met Tony at GoEBITS, who restored the MacBook Air, installed a new battery, and ran a diagnosis for $59 (that they then applied to the battery cost.) Then he spent his time explaining to me what had happened. These are now my go-to people for support, not only because Apple is trying to sell me a new computer, but because they have an ethic of sharing information and doing right by their customers. read more

Goebits diagnosed the issues on my MacBook Pro, ordered the replacement parts, replaced and returned my machine...all in less time than it took to get my first appointment with the Apple Store! Friday-Monday total turnaround. Very friendly service, very fair pricing, they've been in the business over 15 years. And they're Apple certified, so my machine was returned with Apple warranted work and brand new Apple replacement parts. One of those businesses you wish you could give 6 stars. read more

Super fast, extra friendly staff, frankly, it was magical. My 2015 Mac battery went kaput in the morning and they were able to replace it before I needed it again for class. Very happy I picked GoEBITS. read more

Went there for the spacebar key disfunction for my MacBook. They checked and replaced my keyboard, touchpad, and battery free of charge as it is covered by AppleCare. The whole process took only 5 days. read more

I would give them a 10 star if I could. I honestly thought they wouldn't be able to fix my laptop- and they did it in 3 days which is so much better than I actually thought- ALSO they had a case that actually fit my laptop- which Best Buy didn't even have. Honestly these people are like my new best friends. read more

My MacBook Pro was shutting down unexpectedly. I contacted the Apple store in the U Village but they didn't have any appointments available until the following week. Decided to drop in to GoEBITS on the Ave since they are Apple authorized. Dropped off my laptop on a Sunday and got it back on a Tuesday. Really fast service and they do same day appointments. I did not have to pay anything out of pocket since I had Apple Care Plus. Really friendly people and very efficient service. Highly recommend this location if you're having issues with an Apple product, and especially if you have Apple Care. read more

I am happy and honored to recommend GoEbits. We had very precious files and pictures on a hard drive. I did not realize it was not backed up. When we went to look for a few precious memories we realized the hard drive was dead. They were able to resurrect it long enough to retrieve all of our data and files and transfer them to a new external drive and we are enormously grateful. It was a pleasure to do business with them, they inspired hope in me from the first interaction and kept me posted all along the way. They produced the great result within the five day timeline from diagnostic to repair and the price was very fair. The is is the second time I have used them for a problem, with heroic results both time. The people are so nice and inspire hope. I highly recommend them. read more

GoEBITS is absolutely incredible. They repaired my laptop screen in 24 hours and were extremely friendly to work with. Every time I have been here, I'm amazed by their customer service. I will always support this business with my repairs for Apple products. Thanks! read more

My go to fixer shop for all things Apple. Nice friendly staff who often times gives me good advice. Highly recommend.

This is probably the best tech equipment repair store I have ever gone to. Best service ever. All staff members are really nice and friendly. And the repair was done really quickly! My Mac Pro's screen and sound system was damaged due to external force and liquid damage to the main board. GoEBITS diagnosed it for a few days and successfully repaired it in less than 2 days, with a really fair repair fee. Highly recommend this place! read more

Jesper and his team really took care of me! I had a rather sudden issue come up with my MacBook and they not only identified the issue that I was experiencing, but also a crack in my screen that would've cost me a couple hundred dollars to replace down the line but because I was already at my max deductible it cost me nothing! MacBook looks and feels good as new now! read more

I've taken my Apple laptop and desktop here and both times received excellent service. The Apple store has a lot of protocol and waiting queues, and I'm not a fan of how crowded, loud, and busy that store always is. Having the option to take my machines to a local business that is much more quiet and relaxed is a godsend. Both times I've received excellent customer service both on dropping off and picking up. I'm given the opportunity to ask questions and learn about whatever problems I was experiencing. read more

This place is top notch. My 1-year-old work laptop (MacBook Pro 2018) had a stuck spacebar, and I found GoEBITS via the Apple website when I clicked through to make a repair appointment somewhere nearby, figuring I'd have to wait a couple days to take it to the Apple Store. There was an "appointment" available at GoEBITS within 20 min, so I booked it and high tailed it up there. The folks I spoke to were all clear, courteous, and knowledgeable. They have seen it all. I had to sign an acknowledgement about deductibles even though I have AppleCare+ and I was pretty sure the keyboard should be covered under the keyboard replacement program. They were impressed I had my own backups. Within a couple days I heard back (by phone and email) that the keyboard repair was done, but followup diagnostics found a problem with the logic board, so it was going to take a couple more days. I was frustrated but understanding. Finally I got word that they were done (exactly 1 week after I initially brought the computer in - it's so fast because they do the repairs in-house). Everything was under warranty and/or covered by AppleCare+ so I paid $0. I picked it up the next morning and had to upgrade and restore everything... I had already upgraded to Catalina so my backup wouldn't restore to the High Sierra they put on it until I upgraded to Catalina again... a few days later, everything is up and running and great, and I go to figure out how to get my backups re-started. And, dear reader, do you know what I found? I found that my SSD had 1.15 TB free (of 2 TB total). I only had a 1 TB hard drive when I took it in for repair. Winning. Thank you, GoEBITS, you are the best ever, and I hope I never need your services again, but if I do, I will be back. read more

Fast repair and friendly technician Vitaliy. Only took 3 days from diagnose to finish of the repair.

I have taken my machine in here twice for AppleCare repairs and they do a great job and work fast.

I unfortunately had an iPhone 11 screen break and MacBook Pro screen break within the same week, and these guys SAVED me (devices weren't under apple care warranty either). My iPhone 11 screen replacement cost the same or less here than any other third party repair shop, and they give you real apple product so you don't get screwed over and break it again (but more easily). He also fixed it within the same day (within 2 hours) even though I was a walk in. My MacBook display issue was more serious and I had a couple more minor issues (that had needed resolving for a while): touchbar would not light up, and usb-c port damaged. I hadn't dropped my computer or been reckless, it just ended up a black screen with lines going down and once again, I returned to these guys. At first, I was prepared for repair costs to be around $1000 and was considering buying a new laptop all together. But Jasper, the owner remembered when I came in about my phone screen and took the time to talk with the technician and realized my 2018 MacBook Pro issue with the Touch Bar was very common and actually covered under a program. I ended up getting a brand new keyboard (battery, Touch Bar, mouse pad, etc) for free. This made my $1100 repair about 700 after tax, and I got a basically brand new computer out of it because nearly every feature was replaced. Plus this all happened in about a 10 day turn around compared to 3-4 weeks from the apple store. THANK YOU EBITS staff you were all fantastic, and special thanks to Jasper! read more

Week after Christmas, MacBook Pro goes black. These guys were able to turn it around with next day shipping and even replaced missing screws on bottom of external shell. Straight forward and go the extra mile. Skip the Apple Store genius scene and hit up GoEBITS. You'll be glad you did. read more

My laptop screen unexpectedly gave out on me on Wednesday, May 29th. I called Apple to schedule a repair appointment and they redirected me to GoEBITS. Upon my arrival, I was helped instantly. I left my laptop for them to run diagnostic tests, which costed me $50. A day later, they called me with an estimate for the repair if I chose to do business with them. I asked for some time to think about it because the repair was pretty expensive (roughly $650). They were very understanding and did not make me feel pressured into doing business with them. The next day, I decided to look at other options so I told them I would not be having my laptop repaired here. I went in to pick up my laptop and Jasper, the guys who helped me, told me he could give me a discount which took the price down to roughly $550? It was a really good deal and I really appreciated the offer. He told me he understood what it's like to be a college student and he felt bad that I was going through this so he wanted to try his best to reduce the price as much as he could. Initially, I was shocked because didn't expect this kindness from a place affiliated with Apple. Apple has never done something like this so I didn't expect it from them. Despite the offer, I decided to keep looking for other options. Jasper then asked me if I had a laptop to use while I looked for repair options. I told him I was just borrowing my friend's. He then offered to lend me one of his laptops for free. At this point, I was already extremely grateful for them reducing the repair costs and this offer just made me even more grateful. To top it all off, before I left, Jasper told me that if I am unable to find a place, to come back to them and he will still give me the same discount. I was so touched. Usually I feel pressured to do business with certain companies/places because of their customer service but here, they NEVER made me feel I had to do business with them. They made me feel genuinely appreciated as a customer and as a person. They understood my financial background and accommodated to it. I have always gone to Apple for repairs and such but after this experience, I would recommend them over Apple. Their customer service is PHENOMENAL! read more

I went to GoEBITS in the U District a few years ago for an issue with my laptop, and I just went back after experiencing problems with my phone. I spoke to Ariya and he was very helpful in explaining how they would try to fix my phone, and he took the time to answer all my questions. The service was great and my phone was fixed quickly. Thank you! read more

Went through them to get my MacBook Pro fixed through and AppleCare+ warranty. Everyone I dealt with was friendly, clear, and communicative. Will absolutely come back in the future and recommend to friends, absolutely no complaints. read more

Looked these guys up online and was also recommended by a another repair place. Fast! Honest and normal pricing. Good that they are Apple connected. read more

Very nice & sympathetic. Much less chaos that the Apple store. They honor Apple care (but unfortunately we didn't buy it when we got this Mac book ) They replaced the screen and had it back to us in a couple of days. If you need repairs not up-selling come here. read more

Incorrectly diaggnosed a well know 2011 AMD graphics chip issue in my MacBook Pro as a hard drive issue. Not very thorough the the trouble shooting cost +30$ read more

Gotten multiple repairs at eBits and every time I walk away so happy with their service and their pricing. When I'm dropping my machine off, talking to them on the phone or picking up the people have always been friendly, helpful and accommodating. And it's not like that 'fake nice' where it's clear the techs are being pressured by corporate to put on a happy face for the customers even when they're miserable - they feel very genuine about wanting to help me and get me back up and running. They don't make me feel stupid when I try to explain a problem with my limited computer lingo, they move quickly and the pricing is totally fair IMO. I would absolutely recommend them to anyone with computer issues! This is a local business you can feel really good about supporting! read more

AppleCare was going to take 3 weeks to get my computer fixed. I found out about GoEBITS when I complained, and you can schedule with them directly through apple. Replaced, keyboard, motherboard in 5 days. Great folks to deal with read more