Go Pure Water Tech

(50 reviews)

I've always wanted water in my home to be healthier for my family. So I started researching…read more Here is how I shared the experience with my sister...I'm going forward with water conditioner For many reasons! I've always wanted one This one is similar to what I had only under sink in CA. It uses zero electricity Needs no back flow. (Wast water run off) Full Service company with w2 employees. Salesman is my neighbor. The alkaline water for drinking included! No run off esp because I live waterfront Lake Travis! No wasted water. Water shut off included in garage. Gauge included to see no loss of pressure! Referral incentives. Many friends interested. They are licensed low flow which is a big deal ( J can explain) He is a believer. The company is family owned and ongoing family planning. And ... owner is into scientifically improving as he continues to learn! That is my nutshell Took 2 awesome install technicians 1 day ! I truly appreciated their hardworking professionalism. My hair and skin are thanking me already!!! J Hatker salesman, nice work! Alex Sanchez & Alcides Besada, Best installers!

Alcides was prompt and very professional. He resolved my issue quickly. He explained the process…read morewhile working and cleaned up after he was done. This is how I define customer service. Thank you.

Home Water Conditioning

(42 reviews)

Adrian and his digging crew came an hour earlier than expected at 8 am and finished at past 1 pm…read more I'm very pleased with the installation of my E-2000 from Kind Water Systems. He briefly explained to me what he did and what I have to do, which is basically nothing, except to call him if there's any problem or when the sediment filter has to be replaced next year. There's just one thing that I noticed. The cover for the water drain was missing. I'm not sure if the guys who worked on the water drain misplaced it I texted Adrian about it as soon as I noticed it was missing a few hours after he left, but I haven't heard back from him. Anyway, I'm glad to be enjoying the water and having peace of mind that my water heater, dishwasher and laundry machine will last longer from scale build-up. Thank you, Andy.

Andy was quick to respond to my request and shared all the information I needed to select them to…read moreinstall my new water softener. Adrian was incredibly nice and willing to talk through the installation (replacement) with me and answered all of my questions. I would not hesitate to recommend this company!

Plumbsy

(62 reviews)

Kyle was fast to respond to our water heater call. This was discovered at 7 in the evening. We were…read moreable to stop the water ourselves, but he was over the next morning and had a new water heater in place before lunchtime. Reasonable price, friendly service and quick resolution are reading why I would call this company again.

After hours service request. Showed up quickly and went above and beyond. Highly recommend.read more

Discount Water Softener Co

4.7

(72 reviews)

High quality install of water softener, great communication during the process, very competitive…read morepricing for the water softener and filter install

Niles installed a water softener for us, and we're happy with the result! Niles gave us the best…read morequote amongst other installers in Austin. He's also very knowledgeable and answered all of our questions and concerns clearly. You will get great quality and service working with this company at a fair price! A year later, the system is working perfectly with low maintenance. Just refilling the salt pellets when the water line drops below the pellets.

Lone Star Water Services

(110 reviews)

Lone Star Water Services is great! They came out twice to find a solution to re-route a drain from…read moremy existing water softener. I had been considering new softeners, so after Russell explained (in a non-upsell kind of way!) that it may be good to replace the system and why, it made sense to get a new softener. I'm so glad I went with their system! My water quality is SO much better and I don't have a problem with my softener draining in an inconvenient place in the yard. Thank you, Lone Star, for being honest, straightforward, and showing up when you said you would!

What's there to complain about? Nothing. I got a quote on…read morethe phone, they came over for a free consultation/estimation. This is great, I don't want to pay $85-$100 just for someone to come a take a look at my garage for 5 minutes. I think this consultation fee is mainly to get people into using the business. Russell was upfront with the cost. He gave me the estimated cost for the best and worst scenario. Their prices are not the cheapest on the market, but I'm willing to pay a bit more for the quality and an honest business. The entire water softener + water loop system were installed in an afternoon. Everything works well so far. I'm happy with their service. I'll definitely recommend them to all of my neighbors and friends. Thank you very much, Lone Star team

Hill Country H2O

(69 reviews)

This company installed my original water softener in my new home in late 2015. I contacted them…read morewhen I started having low water pressure when the unit was in service. Derek immediately knew what the problem was, and sent Patrick out to rebuild the resin bed in my system. He completed the work quickly and now I am back in business. Hill Country H2o saved me a lot of money over the cost of replacing my water softener. I highly recommend them!

I have been using their services for the past few years to maintain our home Brita pro water…read moresoftener system. Every instance has been very pleasant and professional. From the initial calls with Angela to make an appointment to the completed service, the experience all-around is hands-down the best! They are very responsive and helpful and even go above-and-beyond to ensure all your questions and services are taken care of. Highly recommend them for all your water-services and maintenance requirements. Thank you and will be utilizing for more! Enjoy!

Enviro Air & Water

(20 reviews)

I reached out to Kasey when we were looking for a water softener for our new home, and he…read moreimmediately stood out. He actually knows his stuff and walked me through every option without any pressure (most vendors wanted an in person consultation). I called around to compare, and not only did Kasey give me the best price, his system specs were stronger than the others. I'd read horror stories about weak water flow after installation, so I was picky about choosing something with enough RPM. His team installed the system right after Thanksgiving and everything went smoothly. The water feels great, the system is solid, and our water pressure is just as strong as before. We're really happy with it and glad we went with Kasey. I highly recommend Enviro Air & Water.

Kasey's team arrived first thing in the morning and worked diligently on installing our water…read moresoftener unit until completion. The crew was polite, informative, and trustworthy. Furthermore, the final instillation looked professional in our garage. I highly recommend Enviro Air & Water!

Sweetwater Home Services

3.6

(96 reviews)

on time, professional and courteous. went above and beyond . High recommend . The service providers…read morewere quick but did not rush the install. I will def use them again when needed.

We had a pipe issue after thanksgiving dinner - and the sweetest service people came out to help…read morefix a leak. Angel and Ray did amazing job!!!! Thank you so so much! Please please tell their bosses! I'm so grateful! The thing is it turns out the problem wasn't even an issue by Sweetwater!!! However they fixed it anyway! For free! If that isn't 5 star service I don't know what is!!! They provided stellar service!!! Also John has been fantastic with any questions I've had - always incredibly responsive!!! We are a few months into our installation and have found him so helpful! Loved the Amazon and Home Depot gift cards too! AND Caleb, our water tester and sales rep was also absolutely fantastic! Sweetwater's genuineness and efficiency was fabulous and thousands of dollars less than competitors! We are so happy with our decision! I def recommend!

Alamo Water Softeners

4.6

(114 reviews)

I would like to give a shout out to your employee Steven Tavarez. He was very professional,…read moreknowledgeable and very personable. He helped explain and show me how to change out my filters and how to turn off the system to the reverse off osmosis. He made sure that the reverse osmosis pressure was goo by taking the air out of the tank and afterwards he checked out the water softener system to make sure everything was working correctly. I would totally recommend this alama water softeners and there employee Steven. If you're ever deciding to get a water softener in the future this would be place I would recommend to my friends and family.

James did the 3 year checkup today. He did a great job. Showed me what needed to be done to keep it…read morein good condition. He cleaned the barrel and showed me how to keep the system in the best condition possible.

Culligan

2.3

(66 reviews)

The office manager does not know her job very well. They do…read morenot honor contract prices and will just add $$$$ to your bill with no notice or explanation, so watch them very closely. They added fuel surcharge to our bill and office manager can't explain how they arrived at this cost. Bad, Bad, Bad customer service. Asked to speak with her supervisor and she will not reply. Never answers her phone and never returns calls. If this it the type of business you like to support - then this would be the company for you! Otherwise avoid.

The service has gone down since i have to call now everytime I need salt. Then I call and was told…read moreby some rude lady they delivered salt and she don't know how much salt it takes to fill my tank. If they put in 2-3 bags 2 weeks ago I should still have salt. I definitely don't recommend

Magic Pest and Lawn

(810 reviews)

Brent C. was very fast and communicated well. He treated for mosquitoes and wasps…read more He even swung back by later to knock out a nest that had been well hidden from sight in a light fixture. Thanks!

I'm trying to understand why my experience is so different from these 5 star reviews…read more. I contacted them about an ant infestation inside my home. The technician who came out placed sugar bait inside to eliminate the colony. He told me that an exterior treatment was not necessary at that time. I accepted that recommendation, due to potential exposure for my active dog. Months later, I called to follow up because the ant problem had not been resolved. I was then told the $216.50 treatment of simply adding sugar bait for the interior also included exterior treatment during the original visit. That was surprising because I was never told an exterior treatment had been done. When I asked where it had been applied, they did not give me a clear answer regarding the exterior. Paying for another treatment isn't the issue. If the ants require another visit, I'm happy to pay for it. My concern is that the explanation of what was actually done has changed. Now, they're saying I have to pay another $216 for their services again. Something just isn't adding up. If there's a reasonable explanation, I'd like to hear it. Based on the conflicting information, I have little confidence in their service.

Blue Dragon Plumbing

(527 reviews)

First of all, Gilbert is the nicest man, and he's super responsive. I called because my disposal…read morewasn't working and he came the next day. He solved the issue super quickly and didn't charge me because it didn't require a 'repair' per se. That's what I call amazing service. I will definitely be using Blue Dragon Plumbing for all my plumbing needs in the future.

I've had Gilbert take care of some of my plumbing work in the last few years. He was always…read moreresponsive and did a satisfactory job. Recently, it seems he is less service oriented. He took offense since I questioned a travel fee he added on to his charge, considering he lives in the vicinity and isn't traveling far to get to my place. He declined to provide any further service to me on that account. He assumed a "soup nazi" stance: "you question my travel fee? no more service for you."

Proven Plumbing & Air

(408 reviews)

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Okay big problem... I highly recommended Enrique to my neighbor and he connected the main water…read moreline to the irrigation line--bypassed the house. No water to the house. It's been two months and Proven has still not fixed their irrigation...

A-Tex Pest Management

(517 reviews)

We did a termite treatment as we found termites at our property line and it was reasonably priced…read moreand the tech was great.

I thought I had a critter in my attic. The guy from A-Tex quoted me $2700 to bring a trap and to…read morescreen off the vents. Sounds like a plan, right? Well, he told me none of my vents were screened, told me all the covers on my less than year old home were plastic. Fortunately I had my home inspection for my 1-yr warranty the following week so I decided to wait to see what the inspector said so I could have the builder cure anything possible. Absolutely zero evidence of anything having been in my attic, zero entry points. Inspector confirmed the covers on the vents are metal and not plastic and that every single vent is already screened. I'm not sure what the guy from A-Tex saw but I trust my inspector more. Just to be safe I had another estimate from a pest company done and they confirmed what my inspector said. Very disappointed and confused about what feels now like a scare tactic with this company. I've never experienced a critter situation before so I felt trusting but now I know to get a second opinion for stuff like this always. I'm sure they help people but my personal experience will keep me from considering them again in the future.

Peace Frog Specialty Cleaning

(735 reviews)

These guys do an amazing job. Great customer service and great cleaning. No residue left in the…read morecarpet and no strong smells, which is my biggest problem with carpet cleaning companies. I feel like these guys actually care. Caius was our technician. He was fast, efficient, and very kind.l. This is coming from a previous carpet cleaning business owner. They might cost a little more but you will have a better experience and a carpet cleaner for life. Highly recommended.

WOW! My carpet looks brand new! And my ultrasuede chairs are spotless! And my little blind dog who…read moreprefers to wee on carpet rather than grass has been redeemed! I've used 3 other carpet cleaning firms and the results were terrible. These guys are in a league of their own. On time, helped move all the furniture, thorough, and very fairly priced. I was so impressed that I signed up for their maintenance program. And the name - Peace Frog - cracks me up! Excellent services, excellent value and worth every penny!

ATX Junk-A-Haulics

(350 reviews)

They responded to my service request promptly. They communicated very well through my request…read more They provided a flat rate fee of $120 for my junk removal i have been needing for quite some time out of my garage. I had some old scrap wood and pallets to get rid of along with an old twin metal bed frame that was bent. I have used these guys in the past for broken TVs and they have always provided a delightful customer experience. You have the options of leaving stuff out on the curb but I couldn't do that because of my HOA. Also, last time I had left a desk that someone snatched up from the curb. So I didn't want to waste their time again. Their technology use is pretty awesome and respectfully as a IT guy I appreciate how it makes billing simple and easy. You cannot go wrong with this company hauling your junk for you. It saves you time and effort than doing it yourself and paying for the fees at the landfill. I highly recommend using them from my own personal experience.

Fast service, and very communicative. Needed to get rid of three reclining couches and one of them…read morewas upstairs. The crew came, was very professional and got rid of the couches in a hurry. They were running a little behind schedule, but called me during my window to let me know of the delay. Great company would absolutely hire again for Junk removal.

Michael A Laundromat

(321 reviews)

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We were traveling through Austin and needed laundry done. We've never used a laundromat before and…read morewent to this laundromat because Yelp reviews and we were very pleased. Top level service and comfortable, friendly atmosphere.

I've used them several times over the past few weeks, and the service has consistently been fast,…read morereliable, and convenient. Their same-day wash-and-fold service is a huge plus, and they even managed to get the lingering sulfur smell out of my clothes after I'd been struggling with it through several washes. Adel is also extremely personable and makes the whole experience feel welcoming. Highly recommend.

Apex Heating & Air Conditioning

4.7

(297 reviews)

I had a rental property lose heat on the worst day of the year when everything was frozen over…read more John went out and skated his truck to my rental, resolved the issue, and charged me as if there was no weather shut down. Highly recommended. Reliable, honest, and fast.

I've used John for HVAC repair and replacement for the last 10 years. He's always professional and…read moreaccommodating. Recently we ran across a city inspection issue with my 50 year old house. John drove the resolution working closely with my electrician. Highly recommended.

Bat City TV

(214 reviews)

The installation guy Adam(Saints) came in put two TVs on…read morethe wall within 45 minutes. He was headed out the door awesome job very professionalI recommend Bats TV New Orleans Saints

I would not recommend this company. In my experience, they have been extremely unresponsive to…read moretexts and voice messages, making communication very frustrating. I also noticed that many of their review responses appear to be generic AI-generated templates rather than personalized replies. For example, some responses contain distinctive em dashes and reference an email address that doesn't appear to belong to the company. That gave me the impression that the responses are automated rather than authentic. Based on my experience, I would look elsewhere if responsive customer service is important to you.

Home Water Conditioning