I give this place a 5-star rating. They've always been Fair with me. And I want to give a special…read moreshout-out to the current manager Lashae.. Excellent attitude! Goes above and beyond. She has actually taken the time to PERSONALLY call me before I was late with the payment. In my experience most do not take the time to put a personal touch on there their customer service. I've been a customer at this location over 10 yrs. Highly recommended 1st street mini Storage.

Pros: cheap. Cons:…read moreyou get what you pay for. Confessions: I'm not paying the bill personally, but by virtue of being associated with a local group that stores stuff here [in a crazy small 4x4 space, anyway], I find myself there more than I'd care to share. That said... note the gate hours of 7am-7pm; I realize a lot of places have 'em, so can't ding them for it, just a drag... after commuting to the office and back, odds of hitting a 7pm is slim on weekdays. But merely noted to note it. Back to the story... __________ Trip 1. On our first trip there, we got a prize of an extra lock. (We're in a "sub" unit, so one master for the outer space, the other for the individual inner door). Went to leave, and the key wouldn't come out of the lock. Really, like... really? I ate my Wheaties today, and couldn't get the dang thing out. Hit it with WD-40 and liquid wrench (since I'm a boy who has this stuff sitting around the car); no luck, but the key did turn better. Being the concerned tenant, we went to the office. No one home. Called the posted number, went to voicemail. Called the emergency number -- though I wouldn't consider an unlocked outer door an emergency by any stretch -- and also voicemail. Left messages. No callback. Slept well knowing we did what we could to notify someone. __________ Trip 2. Went by the office the next day to speak to someone in the office. No one home, just a troubling "We'll be back at..." sign in the window. Um, okay -- but rest assured, our day isn't going to be rescheduled around the office staff's errands. __________ Trip 3. This after the office woman called the account contact with all sorts of claims of lock theft and such rubbish, but did call back to apologize (apparently she realized she was being a bit harsh). Make a 2pm appointment to come by with the lock (note appointment is during business hours... she had grocery shopping to do). Stopped into the office, she looked at the lock and said it wasn't their key -- which are round -- and if we had to have keys made, we should have used the local locksmith (Security Locksmith, nice folks by the by). Apparently the stamped lettering in the key "Sec... Locksmith" wasn't a clue for the non-FBI types to identify. We left with the lock, still stuck with a key in it, as we were told it was our problem to deal with, since our choice of keys ruined the lock. __________ Trip to Security Locksmith. Nice guys (as noted), yup, that's our key, and they removed it. Oh, and the problem? One of the pins went out in the lock, so factory key or their professionally duplicated key would have gotten stuck equally well. The lock has since been returned to the office -- once we found a moment it was convenient for them to be in the office -- to deal with their defective lock. __________ Would I go there to store stuff? Nope. Any marginal cost savings are negated by the hassle if/when things go sideways. __________ Customer service review. See "Cons", "Trip 1," "Trip 2," and "Trip 3"

Cody is great ! Love the space…read more ................................................... Thank you ....................................... Perfect spot

5 stars to this storage also the Cheapest storage in Livermore with the best quality and great…read moreservice if you go there go talk to Maseh & Cody they will help and give you the best advice in getting a storage unit here.

The prices are decent and the service is A+. Read on for more details…read more I called them for a next day in state move, due to a last minute cancellation form another moving company. Three folks came, very friendly and courteous. They helped to wrap the furnitures and load and unload them. The wrapping is beyond perfect. Haven't seen anything wrapped like that before! It's basically any road condition proof. Your furniture wouldn't even have a scratch. They didn't take any extra time to waste, which I appreciate. This is a hard job so I appreciate they help me without taking break. They took a lunch break and deducted that time from the bill. Overall a great job done. Kudos to Aaron B. and the team. Highly recommend for your upcoming move.

The worst movers. Damaged multiple vintage pieces of furniture. Damaged our fridge. They dropped…read moreshelves from one of our cabinets. Complete disaster. I even called to talk to the manager afterwards and he defended his workers and didn't care what I had to say. Do not use them. 0 stars.

Great service. Prices are good and they have a huge selection of boxes. I will ship large items…read moresold on EBay and they always have what I need. Thank you Team Box World!!!!!

I recently shipped a very precious and valuable piece of artwork from California to New York for…read morethe first time, and I couldn't be happier with my experience with BOX WORLD Shipping Center in Dublin, CA. From beginning to end, their service was exceptional. Everyone was incredibly kind, accommodating, thorough, and timely. I especially appreciated the progress photos they provided throughout the process, which gave me great peace of mind knowing my artwork was being carefully handled and protected. Shipping something so meaningful and valuable can be stressful, but they made the entire experience seamless. I'm extremely satisfied and would highly recommend BOX WORLD to anyone looking to ship delicate, valuable artwork with confidence. Thank you for taking such great care of my work!

We needed a notary on short notice over a weekend, and our neighborhood Postal Annex was there to…read moreprovide the service that we needed. While their hours are reduced on a Saturday closing at 2:00 p.m., I was able to get a quick confirmation of their service and opening hours with a quick phone call, and when I arrived service was immediate and friendly. I even got to take advantage of their Yelp notary service coupon which made it a great deal with pleasant customer experience. I highly recommend this Postal Annex for notary service.

I was really disappointed. I'm new to the area. Never been to a Postal Annex before. I just wanted…read moreto make a copy. No problems getting the copy done. Things went downhill paying for it. I handed her a $5 dollar bill. She said, "I can't accept this. I can't give this to my customers". It was an old five dollar bill. Whatever!!! Then I gave her the $20. Now, she's complaining I'm taking all of her change. Well, that is your problem. I tried to give you a $5 first. By the way, Who charges $1 for a black & white copy. I only needed one but that is a ripoff all by itself. She could have easily made the copy charged me a dollar, give me change for the $5 or $20 without her complaining. Now, when I do have bigger business like needing a Notary or Passport pictures or shipping a package I will think of the positive experience I had going there. Instead, I will think of the $1 I spent on an overpriced black & white copy listening to all of her complaining & me thinking the whole time I'm there, "I never want to come to this place again".

Please save yourself hours of scouring Yelp in this time of crisis and call Daniel at Emergency…read morePackout. I assure you that you will experience the following: 1. Professional, responsive, flexible leaders 2. Trustworthy, kind, multi-lingual team that treats your family with empathy/respect. Same goes for your precious items! 3. Streamlined, efficient operation with 3D cameras/digital inventory capabilities, & software that allows EP to work seamlessly with your insurance - ensuring fast processing of claims/payments. 4. Professional reports with pics/3D virtual model of your home provided with lightning-speed 5. Back-office that communicates well with you/your insurance to proactively remove any headaches. I called Daniel earlier this month when I got word that my senior parents' 3-level home had suffered water damage from top to bottom -- in other words, a massive job. I was out-of-town helping remotely, and after calling Dry Kings (another great company!), they informed me that EP was the best for content removal. Reached out to Daniel to explain the situation and w/o missing a beat he offered to turn right around from the East Bay and head back to SF to meet my parents. Worth noting, because it was late afternoon and he was minutes from home- close to finishing his day. He braved the traffic back on our account! In no time flat, he was at the home where my parents were overwhelmed, scared, and anxious about the entire situation. Daniel is very professional/warm and quickly brought a sense of calm along with a plan of action. He inspires confidence and has clearly honed a process that is efficient/seamless for all parties involved -- the families, packout company, and insurance providers. He walked through the entire home with a 3D camera that captures the state of the home and items affected -- which is an incredible resource for insurance. He sent me the link to view the 3D walk-through which was vital for me & my nerves given that I was across the country at the time. Early the next morning, Daniel had arranged a wonderful team of 6 people, led by Matt, to begin removing, cataloging, packing, and inventorying all of our belongings/furniture etc. It's incredibly thoughtful/detailed work and the team was kind/patient and had an amazing work ethic. They were on the premises FT/on-time from Tues-Sat so this gives you a sense of scope. Daniel also came out a couple of days into the project to assess progress and support his team. I got the pleasure to thank him for how kind he was to have responded so quickly the day of the incident. Daniel and EP also worked well with our landlord's water restoration company who was there to deal with water removal/drying of the home. He proactively offered to take the "middleman" work off my plate and called the company to coordinate/de-brief. Also, when the landlord needed more items removed on a quicker schedule so his team could move more quickly to further dry/ prevent mold accrual, Daniel arranged for the team to come on Sat. to finish the job, which had required Daniel to shift some things around to meet that request. I was very grateful to the team for that accommodation which immediately solved/calmed our landlord's needs/concerns and allowed for the restoration team to make a ton of progress that weekend. Finally, much needs to be said of the on-site team. The on-site project manager Matt was a great leader with a high emotional IQ and did an excellent job communicating between the family, his team, the landlord's restoration company, and Daniel. Trustworthy, he was never annoyed by questions, very patient, and was particularly sweet to my Mom who was having a hard time processing what had happened. Matt was very genuine (nothing I hate more than "fake-nice") and the same goes for Yoselin, Jamie, Jose, Mike, and Anna - who were the other team members on this job. It also made a difference to be able to speak with some of the team in Spanish, it made us feel like we had friends/family helping us, if that makes sense. :) It's still crappy to have to clean-up after an incident like this but near the end, everyone had been invited to Thanksgiving dinner! We were able to get some good laughs in along the way which were much needed! Companies often have slogans about "caring" and being "kind" etc...blah blah blah! However, EP, Matt, Daniel, Yoselin, Jaime, Jose, Mike, and Anna -- they each delivered both in terms of quality of work and respect for the client which is unfortunately very rare these days. Also, as an adult child that manages my senior parents' affairs, I'm sure you can relate on the importance of hiring ethical contractors/professionals. Seniors are often taken advantage of or their fears manipulated -- something I am very sensitive to -- and that was definitely not the case here. We made the right choice on many levels of hiring the EP team and looking forward to seeing the team when we are able to move back into our home! Thank you!!

Emergency Packout has since offered compensation. I am very satisfied with compensation. This…read morecompany has definitely done their best to compensate me.

Right off the bat, they actually answered their phone!! We needed a huge, heavy, built in…read morerefrigerated pulled out to have repairs. My husband called at 8am and they were at our house by 2pm. They were prompt, friendly and reasonably priced. We will definitely use them again.

Berggie Movers moved my mom from her apartment to an assisted living community without a hitch!…read moreEverything was smooth from beginning to end. Thank you Jet and Justin for the excellent service and hard work getting my mom all moved in!

amazing 10/10 experience! they started at 9 am and we wrapped up everything at the new house around…read more4:45! they filled up their truck and it was 2 guys, everything was wrapped up so well, they were super nice and caring. recommend these guys to anyone moving in the bay also bonus- it was unfortunately raining today but everything was still done so well and quickly!

This was my first time using movers. And it was a very nice experience. I estimated that they would…read moreget the job down to move a studio apartment in 4-5 hours. However, they did it within 2.5 hours. They also offer one of the best deals in the area. I compared a lot of other businesses and Great Wall offered the best price. I will say there is a slight language barrier, but it doe not interfere with them doing their job. Overall, I would highly recommend this company to anyone that is looking for movers.

I highly recommend Good Times Moving. We just used them this past weekend and they made our moving…read moreday so smooth. I've never seen people work as hard as these guys did that day. We went from a one story house to a two story house with very heavy furniture and appliances, and they made sure our items were protected along with the floors and walls. Thank you guys so much!!

These guys responded quickly to my project post. Their rates are reasonable; within my budget. They…read morecame days before my move date to assess my moving project. They assigned 3 strong guys which made the move time end before 12noon. They moved a heavy Murphy bed up a flight of a narrow staircase which was awesome to watch! They took good care of my items. I recommend you start your move time early! And have more than 2-3 movers to complete the move in a timely fashion. Good job to the team! I gave each mover a good tip. :)