Younger staff here but friendly and appear to know what they are doing. Had two oil changes here a…read moremonth plus back so probably legit. Grounds have several offerings, from food to haircuts, shop fo chatchies. Even a viewing window in the car wash for the kiddies with a play area.

Efficient, nice service workers and a free car wash next store with an oil change! They even helped…read moreme program some aspects of my car.

I had a bulb which had burned out on the passenger side. I had bought the part…read moreBut didn't have the strength to put in the replacement. I called Valvoline and they told me to bring the vehicle in and they would take a look and give me a quote. I was in and out in less than 15 min. Awesome service! I've been there before for smog checks. They handle all automotive repairs. They installed it for $20! Can't beat it!

Unfortunately, I've had another disappointing experience at this Oil Stop location. At this point,…read moreit seems to be a recurring issue with attention to detail and staff not fully completing the services customers are paying for. I paid around $160 (before coupon) for a full synthetic oil change, and after getting home I noticed that only the tires on the left side of my vehicle had been adjusted. The two tires on the right side were completely missed. My dashboard tire-pressure readings clearly showed the difference. I understand that mistakes happen, but when you are charging customers this much for a service, basic items should not be overlooked which concerns me on a larger items. Customers should not have to go home and double-check whether the work they paid for was actually completed. What makes this more frustrating is that this is not the first issue I've had at this location but I'm all for second chances. For anyone considering coming here, I strongly recommend paying close attention to what you are being charged for and checking your vehicle before leaving to make sure every service you paid for was actually performed.

Great customer service! The tow truck dropped my vehicle off there when it was closed. Firestone…read morecalled me the next morning and was able to repair it that day.

Took my vehicle in for an alignment it was driving quiet before and when I picked up my vehicle I…read morenotice some loud noises while driving and it's not scraping anything doesn't sound like it's scraping at all sounds like they didn't tightened something up because it's really loud I will not take any of my vehicles to them anymore

Expensive but good and I believe worth the price. Nothing…read moreto complain about the service or competence in doing their job.

DO NOT USE THIS VALVOLINE. ​I brought my 2016 Silverado 3500…read morerunning perfectly for a routine oil and fuel filter change. Right after their service, the truck struggled heavily to crank. Three days later, it wouldn't start at all, threw check engine codes, and left me stranded. ​A mobile mechanic inspected the vehicle and found that the fuel filter was never tightened properly--it fell completely off, and the internal seal was destroyed. An independent diesel shop confirmed the faulty installation starved the system of fuel and ruined the fuel pump, resulting in $7,000 to $8,000 in damages. ​Valvoline refuses to take accountability for their technicians' gross negligence. Avoid this location if you value your vehicle and your wallet. Mind you i have a fleet where I bring all my cars for the past 2 years

5/22/26 They were busy, but the team here always keeps a smile and positive attitude. They check…read moreyou in as you wait and move you along as fast as they can. I'm always appreciative that they are aware of wait times. I don't mind waiting because I know the level of customer service I'll receive. I believe the service manager's name was Elizabeth GIRL POWER! in a masculine dominated field!. observed her lead her team and work along side them as any great manager does. I, too, am a manager in a male dominated field in hardware retail. I like to share the wins and today you guys did. This is why I keep coming back! Thank you and the send off is always a fun touch thanks again!

I came here because Valvoline Instant Oil Change advertises fast, drive-thru service in about 15…read moreminutes. I understand I'm paying more than I would at a traditional shop because the convenience and speed are supposed to be part of what I'm paying for. Instead, I waited in line for over an hour before my vehicle was even serviced, and the oil change itself took close to another 30 minutes. That's nowhere near the "instant" experience they advertise. What makes this even more confusing is that I've been to this location before. Today they had more employees working than I've ever seen, yet it was by far the longest wait I've ever experienced. That simply doesn't make sense. If you're going to advertise quick service, you need to deliver it - or at the very least be upfront about expected wait times. Had I known it would take this long, I would have gone somewhere else. Very disappointing experience. I won't be returning.

I've been coming to this location on Brentwood Blvd for the duration of owning my car since…read morepurchasing in 2020. The ladies that check you in are airways sweet very informed and get you in and out in no mere than 30 minutes every time I've been here. They always help me find a discount. But never are pushy about an upsail.\n I definitely recommend coming here.\n And I love that Most of the time\n It's females that have helped me, although the gentlemen have also been Very kind and professional as well, and also\nGive me a very fair price and have assisted in pulling up coupons.If I didn't already have them

I came to get an oil change on my lunch break today, it was a Monday and perfect timing because…read morethere was no line! I dropped my car off at 12:15pm and it was done by 12:40pm! I sat in the waiting room and just scrolled for that 25 minutes. They have wifi so it was an easy wait! They also have complimentary coffee. The guy doing my car was super nice. After my oil was done, he came in with my two car air filters asking if I wanted to replace them. I had no idea and was super confused on if I should or not lol, so I asked for his recommendation. He said one was okay and can wait until next time, but the other one was dirty and if it was his car he'd replace it. I liked his honesty and genuine personality. He could have lied and said they both needed replacing, but he didn't. They also have a $15 off coupon on their website! I'll be coming back!

Kudos to Bianca, Todd and Shawn for providing great service. Went at 5 pm on a Thursday. Prompt,…read morefriendly, and even informed me of digital coupons that lowered my cost at checkout. "Preciate ya! Friendly note to European car owners: Have a dipstick handy for them for closed reservoirs, since the techs can't eyeball the oil level. As long as you pay close attention to the digital oil level message on your dashboard after the top off and communicate that to the techs - you'll get the right levels. It always tells me if the oil levels are correct or need adjusting. European cars I tell ya! Thanks Valvoline!

Unfortunately, I've had another disappointing experience at this Oil Stop location. At this point,…read moreit seems to be a recurring issue with attention to detail and staff not fully completing the services customers are paying for. I paid around $160 before the coupon for a full synthetic oil change. After getting home, I noticed that only the tires on the left side of my vehicle had been adjusted. The two tires on the right side were completely missed, and my dashboard tire-pressure readings clearly showed the difference. I understand that mistakes happen, but when a business charges customers this much for a service, basic items should not be overlooked. It also raises concerns about whether more important aspects of the service are being completed properly. Customers should not have to go home and double-check whether the work they paid for was actually performed. What makes this more frustrating is that this is not the first issue I've had at this location. However, I believe in giving businesses a second chance, which is why I returned. For anyone considering coming here, I strongly recommend paying close attention to what you are being charged for and checking your vehicle before leaving to make sure every service you paid for was actually completed.

I'll keep taking my cars to KIN for annual maintenance and any repairs needed. So far just oil and…read morefilter changes but they also do a routine check on the entire vehicle. Excellent service!

I used to bring my 2021 Chevy Silverado 1500 LT Trailboss to this place for transmission/diff fluid…read morechange. I did not ask for oil change because I just changed them out myself, but while they are doing the job, they checked up on oil and told me I probably need the oil change. I used Mobil 1 synthetic for truck/suv which is a bit darker when new so maybe that's why they thought I needed oil change. I refused the oil change as I literally just did it a day ago. They performed the job I requested without the oil change and all was good. But after that I needed coolant and brake fluid flushed. Called them multiple time over multiple days to schedule an appointment but they never picked up. I don't know if my refusal of oil change rubbed them the wrong way, but because they never picked up I just found another mechanic.

Solid for me. Picked up a screw on the way home, slow leak and sensor light came on. I went…read moredirectly to big O after four and was home before five.

Walked into the store to buy tires and immediately noticed the Trump photo so I walked out. I am…read moresurprised that they are hanging the fake Trump with raised fist" photo. My money, my choice

I would give a lower rating for the over all experience. Yet, the gal (Tiffany) working the front…read moredesk was super nice and had great customer service skills. I went to this location for an oil change. I made an appointment and came in 45 minutes early. They said come back 5 minutes before my appointment. They were super busy and were missing some of their staff. So, I figured about an hour or so. The app notified me the car was checked in at 3:38pm. They checked it in and never did anything! I came back a fee times and checked in on the status of the oil change. The hood wad up and I thought they were working on it. It turns out that they hadn't started anything more than an hour later! I was calm but not happy!!! I spoke with the manger John and asked him to check what was going on. He was gone for a while. There really wasn't an explanation. Nor was there any excuses. He said that it was a mess up. By the time they finished... it was almost 5pm! I was hoping the manger would try to do something. Some type of discount or something. He simply said that it would be done in 20 minutes. This was after I asked if he could do anything. I finally had to ask if he could do some type of discount due to the circumstances. I hate as a customer, that I had to ask. You would think they would step up and take the initiative. Which almost never happens! I was not charged for the oil change. Which was nice but I was still not happy. I had another appointment afterwards. Which I wasn't going to make. At least a technician that did my oil change apologized. Which I was expecting at all. Hopefully will do better in the future. Not sure if I will go to this location again.

HORRIBLE MANAGER!!! My battery, (that I have a three year warranty on and is still valid) died. I…read morehad to jump it 4 times in 24 hours. Got there and a young gentleman tested it and told me it looked low but he needs to talk to his manager. The manager came over, looked at my battery and asked "is this a Walmart battery" and I said yes. He saw the warranty on the side and told me that my battery was perfectly fine and that it must be an alternator problem, but I just got my alternator replaced. I went to 2 separate places to check about what the issue was. Both places informed me that my battery is completely dead and that the Walmart Antioch location lies to avoid honoring the warranty that I paid extra for. I ended up going to the Walmart, Pittsburgh location, where they replaced my battery very quickly and honored my warranty. I highly recommend the Pittsburgh location instead.