Blessed to have stopped by this GNC to get my protein powder today. Shanta noticed that I was looking rather broken and caringly talked with me after my purchase. I usually get my protein from a different GNC and I've never received the customer service there that I got over here. Will be going to this GNC from now on! Thank you, Shanta! read more

Shanta is the best and always so friendly, we love her expertise and visiting her to get our protein products. The store is always so neatly organized you can just get in and go. read more

This is the only GNC that I like to go to the employee is always friendly and knowledgeable and helps out if you have a problem the store usually has everything you need read more

Poor customer service! You have a very rude employee. I came in around 4:30pm and I was not sure which product I was going to get and I asked for a few minutes to decide, She told me that she has to take her lunch, What kind of employee takes her lunch at 4:30 when the store closes at 6pm. She was also very condescending with the way she spoke, She thought I was not going to purchase anything. YOU Should hire someone else. read more

GNC - GNC Products bought yesterday around 4:30pm - Health Markets Near Me - Cypress, California

This is my go to GNC for all of my supplement needs. Always a pleasant experience each visit. Customer service is 5/5.

Love this store always very clean and well kept! I always stop by to get energy drinks at a good price

It is very rare that I walk into a store for a quick buy and leave with a smile from ear to ear so I feel compelled to leave this review. Could not begin to explain how helpful, knowledgeable, and charismatic Shanta was from the moment I stepped into the store. I'm more than impressed with how well she listened to my needs and explained the differences in the products she was recommending so I could make an informed decision. She did all this while working quickly for someone on the go and still had enough time to warm my heart in the process. Absolute perfection! read more

Excellent store! I'm here every other day to get my energy fix, and I'm greeted with a sweet soul named Shanta! She's a hard-working woman willing to help with what you need, knowledgeable in the goods throughout the store. There is a lot to take in lots of supplements, I do advise doing research before trying random things out! All in all a great location ran by a friendly representative, lots of supplements to choose from! read more

Was sold expired protein bar(s) from november of 2023 and it's obviously 2024. Contacted GNC, they did nothing and then still having issues with GNC. Just don't trust the store. Go to a nutrishop read more

My husband and I can to this store and there was a sign saying "I'll be back in 10mins" we waited 28mins. By the time we got to our car and got in she unlocked the door. read more

Worst customer service you ask for something and the lady is very rude I will never coming back to this place

Nice people but really don't know about nutrition or the products they have. They're basically guessing. And why buy here when every product is cheaper on Amazon. read more

Sign outside says "be back in 10 minutes"..I understand that sometimes you need to step away. Except I've been here for 20 minutes waiting and that's not counting the time prior to my arrival...no one answering the phone either. Well guess I'll go somewhere else... read more

GNC - Been standing outside for 20 minutes now, maybe you should change the sign? - Health Markets Near Me - Cypress, California

very great honest person great customer service always very helpful with information on good supplements thank so much for all your help !!

Always a positive experience when I come in, amazing variety of products and the friendliest staff I've seen in a long time

Charged me for the wrong items. Ended up paying 5 dollars more than what I should've. Ran by people who don't go to the gym.

The woman working today did not offer to help me whatsoever. I told her i am looking for a pre workout without a texture, and her answer was they all will be grainy. i am not very knowledgeable and neither was she. read more

I came in for my usual cleanse i normally buy. I came across one i wasn't familiar with but seemed interesting so i thought i try it out. I purchased it , before i left the store i doubted my purchase and decided to just go with the regular one i always get. I asked to exchange. The gentleman helping me wasn't very pleased ... but ignored his facial expressions since the moment i stepped foot in the store. Well it was $15 difference more so i gave him a $50 Which i just handed him $25 for my purchase He informed he doesn't have change for a $50?? How when my change is $35 and i just gave you $25 you have less then $10 I'm cash register? It doesn't make sense. He again made a grunt and upset noise and facial expressions... so i ended up just returning everything and leaving... i wasn't having it... I read more

I came in to make a purchase and the prices were marked up from what I had seen on the GNC website. The sales associate said they do not price match from their website. She told me that I could order it online and pick it up in the store and I would get a discount, but then when I try to order it online the item is unavailable at this location even though I had seen it in the store. I told the sales associate and she said "well I can't give you that discount because then that's money the owner is out." I said why did you mention for me to purchase it online if you weren't gonna give me it anything anyway? Sales associate was rude and not helpful. I will gladly take my purchases elsewhere. read more

Well, well, well... I went into this store yesterday to buy melatonin, and boy was I in for a surprise. The woman working was an absolute nightmare. She was not helpful and basically told me that she does not know about the product when I asked her about the different types of melatonin they carry. She also told me not to move the already misplaced items, and INSTRUCTED me to put the pill bottles back where they belong. Horrendous attitude. She then proceeded to argue with me and refused to sell me what I came in for. I was not shocked to see the previous reviews, because there was NO ONE in there. She needs to be put out of business. She tried to insist that they are busy, but I actually think this was one of the owners, and if you are so busy, then why is one of the owners working just before closing two days before Christmas. lol! Make it make sense. I was appalled at her behavior and was pretty upset when I left, but then I remembered that her actions prevented me from spending any amount of money in that store--and then I felt better after purchasing the same product at another location 10 minutes away. Thanks for ensuring that you didn't get my money and hopefully others will heed the warning. Do not patronize this location. read more

This location is awful! The employee arrived late to open the store, stock is always low, and when I asked about when they would get the vitamins I was looking for, I was told "uh try back in 2 weeks cuz we just got a shipment and they aren't in there". How about locating them at another store...nope! The employee was as unconcerned and unhelpful as they come! read more

We only went To GNC to get our vitamins and supplements rather than buying them online because of Bandy ! He was Always so cheerful and helpful. We heard he is gone and we will be no longer supporting this establishment due to the employees who are now employed there not helpful , no personality and kinda rude . I can get that kind of service from a computer . read more

This is the worst GNC store we've ever visited. We entered the store to find some multivitamins for our parents, we had some questions but the woman just kept chatting with her girl friend for 20 min without helping us. We had to check the packages and confirm the expiration date, then the woman came over to tell us we cannot touch the bottles. We asked her what's the difference between two different products, she said, patientlessly, " I'm not an expert, but I think they are the same and the big one is better. We read carefully the instructions and then find out they are NOT the same, and the small one is essential and the big one is basic. She was so rude and she even cursed me. This store used to be good but now gives us such a bad taste because of this woman. Does GNC policy disallow customers to check the expiration date? Does GNC train their employees to be rude to customers? They should train their employees to be respectful or they are ready for 0 revenue. I would warn any potential customer to stay away from this place until GNC replaces Chanti with a more friendly and more educated employee, because no one deserves being treated like this. Chanti is very unprofessional, doesn't know her products, doesn't care about customers. It's ridiculous why someone like chanti even qualifies to work for any customer oriented position. As an employee expected to help customers, she should face consequences from her employer for her bad attitude towards customers. read more

Lemme write this review between sets to tell you: Best GNC in Orange County! I've gone to other GNC's before to get this specific preworkout called Siege by Royal Sport LTD. They've all discontinued it except for this one. Customer service is top notch. Bandy knows his stuff and can make recommendations for any of your needs. This place does not disappoint...like when you first wake up and see your #gains in the mirror ;) read more

BEWARE, buyers. they do not take returns or exchanges here. was told to go to a store run by the corporate. most of corporate stores around here are closed for good. this is totally nonsense. read more

Hope the guy employee was nice or "happy to assist" like what he said. Not answering the phone often.

I used to come here when Bandy & Vinoli used to work. They were very helpful and hospitable people. If they didn't have a certain product they made sure to order it next time they get the inventory and call me back once they received it. There's a new employee working there during weekdays now. He is very rude and has no customer service skills whatsoever. Very rude guy. This establishment is going to lose their customers if they continue to have this guy work for them. Hope to see Bandy and Vinoli again at this location. read more

This GNC is clean and well-stocked. I went on two different occasions and spoke to two different sales people; both were quite knowledgeable of their products, nearly reciting the product descriptions verbatim. There are a variety of items on sale at any given time, otherwise things can get quite pricey. Pretty cut and dry operation, leaving little room for humor or wit in this review. read more

I have been to this location twice and have received great service both times by an associate named Bandy. He is very knowledgable about the products in store. He asks you questions about your diet or exercise plans and suggest products that make sense not to just make a sale. I also like the new program GNC is doing were you can buy products on a membership anytime of the month not just the first week. This location is updated with regular prices and member prices. read more

Fantastic place with positive energy (esp. Bandy and Vinoli) and a fabulous customer service. Deserves a hundred stars.

Best GNC I've ever been to. This man's attitude is so amazing and hospitable. I've never been to any GNC that made me feel like I want to go back and buy merchandise except for this one. Great attitude, very respectful of one's space, very helful.. I would definitely recommend this store to anybody. read more

Bandy is awesome, helpful and really caring ... Store product is brand new and store is clean and new.....Bandy is someone that can help you through your journey on fitness read more