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    Gloria Jean's Coffees

    4.5 (26 reviews)
    ModerateCoffee & Tea
    Closed 11:00 am - 6:00 pm

    Order Gloria Jean's Coffees Takeout or Delivery

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    Chocolate Caramel Turtle Latte on ice
    Ana A.

    I've only come here a few times, but every experience has been okay! I love all of the goodies they have around for you to look at. They have tons of mugs, flavors of ground coffee, a huge tea selection, coffee syrups, and more! I wasn't so crazy about my recent order unfortunately. I tried the chocolate turtle mocha, but I decided to get it on ice. Definitely would be best served hot. My mistake on that one. Last time I got another iced latte (forget the flavor) and it was delicious. I want to keep trying things on their menu! At this point I would rather support Gloria Jeans over Starbucks. I know it's also a chain, but it's definitely a smaller chain I'd like to support more. I'm hoping I can find something on the menu that I absolutely love. I'm pretty picky about my coffee, but I'll keep coming back to try more when I can!

    Gerald H.

    It seems like everyone in the South Hills Mall, whether young or young at heart, has a cup from here. While recently shopping about, I popped on a Starbucks jaump, but upon visiting the second floor saw where all those cups were coming from. The shop is very small- in fact if you blink you'll miss it (I nearly did). It is a coffee shop by trade, but also has a wall of coffee cups and gift sets, as well as the opposite wall having a variety of gifts and coffee etc. What was huge was they had a person out front giving out samples. I believe what I got is what is pictured (woman across from me in a sitting area had it) - a cookie crumb macadamia nut chocolate some or other. I don't think this item is coffee based- more of an iced frappacino that you would get somewhere else. Very sweet and tasty - I only had a small sample of it, but as you can see it looks very good.

    Gabrielle H.

    I got a iced mocha and it was really good! The sizes are really large. The white chocolate caramel cookie chiller is AMAZING!!!!! I would definitely recommend trying it if you are going to this coffee place! The mugs also looked really cool.

    English toffee chiller
    Mary Y.

    This is inside the South Hills Village Mall. I've never had to wait too long for my coffee. Definitely fast/prompt service. There are a lot of different options but I personally still like Starbucks over Gloria Jean's. There are a lot more ''Chiller'' (frappuccino) options here though that are fairly tasty. There was a seasonal flavor - Pistachio chiller - that was really delicious. It tasted like a mix of hazelnut and toffee. It's not offered now in the late summer. I usually get an Iced Vanilla latte, and that sets me back around $4.00. They also sell a variety of biscotti, pre-packaged cookies and other pastry items. I haven't tried any but they look decent. The store here is really cute with ceramic cups lining the wall. There are only a few tables inside but I've never had a problem finding a seat. There's also free WIFI.

    Banana Nut Muffin

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    1 year ago

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    2 years ago

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    2 years ago

    Their coffee just doesn't do it for me. They absolutely scorched the milk and the espresso tasted bland.

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    5 years ago

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    7 years ago

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    7 years ago

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    12 years ago

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    5 years ago

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    5 years ago

    Delicious drinks and treats with excellent customer service! Gloria Jeans never disappoints!

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    9 years ago

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    11 years ago

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    13 years ago

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    Ask the Community - Gloria Jean's Coffees

    Review Highlights - Gloria Jean's Coffees

    I soooo wish I lived closer to South Hills Village mall, just so I could go to this could go to this cute little coffee shop all the time.

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    Coffee Etc.

    Coffee Etc.

    4.8
    (130 reviews)
    2.3 mi
    $

    I visited Coffee Etc. recently for an afternoon pick-me-up. Since this shop is close to my house,…read moreand everything they have is so good, it is one that I find myself coming back to time after time. Coffee Etc. is a locally-owned coffee shop located in the heart of Castle Shannon. It is near well-known places such as Ice Castle and just down the hill from Myrtle Elementary. They serve traditional and artisan coffees and teas, along with an extensive menu of breakfast and lunch items. There is always a selection of desserts and pastries on the counter as well. It is right along the T line, so it is easy to get to both by vehicle and public transit. There is not a private parking lot, but there are spaces along the street out front, as well as ample Street parking options around and behind the building. I have never had to park too far away when making a stop here, often securing a space right in front. The shop has both indoor and outdoor seating options. There are two-person and four-person tables that surround the front entrance. Inside, there are low-top tables, high-top tables and couches to choose from. On the weekends, it can be packed in here in terms of seating. I usually am able to find a table, but just be aware in case you are coming during a peak time! Overall, the vibe is a comfy and cozy cafe. It is warm, inviting, and makes you want to hang out for awhile. I always love the in-progress puzzle that sits at the counter where drinks are handed out. You can contribute a little bit to the work-in-progress in your idle moments waiting for your order to be ready. It is also fun to see what puzzle will be there the next time you visit. Something cool about this place is their dedication to their faith. They have free Bibles available for visitors, and they host different Bible studies and groups throughout the week. On this day, I visited around 1:45 PM on a Wednesday in September. It was not very busy, but there were other patrons in the shop. I took a moment to look at the monthly specials on the board outside, and made my way in to order a drink. The staff here are always so friendly and kind, and so it is no surprise that I was promptly greeted when entering. I was between a few of the drinks, but I ended up deciding on the Kettle Corn Iced Latte, since that is not a flavor you see everyday for coffees. As it was not busy at this time, I only waited a minute or so from the time I placed my order to when I had the drink in-hand. My drink was very good! I loved the unique flavor of the Kettle Corn, as I had never had that in a coffee before this latte. I truly have never had a bad drink or food item from here, and this visit was no different. They have so many different flavors and sauces to choose from, you will surely find one to your liking. I typically get one of the features/seasonal drinks, but you are able to customize any which way you want. Their breakfast sandwiches are amazing here, so I have to mention them in this review as well. I did not get one on this visit, but they are made-to-order and the quality is top-notch. There are several sandwiches on the menu, but you can also customize your own. I recommend getting the Chipotle Raspberry Jam on whatever sandwich you choose. It is wonderful! Plus, the sandwiches come with a little cookie as a sweet ending to your meal. The pricing here is on-par with what you would expect from a local coffee shop. I am usually spending between $6 and $7, depending on the size. I will typically get a custom sandwich, which starts at $7.50. It is not off-base with what you would expect for a local shop. I do feel the value is there, since everything is so tasty and the staff are so friendly and welcoming. I always love coming to Coffee Etc, and I highly recommend you give it a try if you are in the area or are thinking about stopping. The atmosphere, homemade sandwiches, variety of drinks, and the cozy vibes keep me coming back time and time again. Plus, they are always having new and seasonal drinks to try, so there will always be something different to enjoy.

    First visit here as I had some time To burn between…read moreappointments and did not disappoint. Service was excellent and friendly. Coffee choices what you'd expect in a coffee shop but the food was great. I had the breakfast havarti guacamole sandwich and it was delicious. It's busy so be sure you are patient, eating outside, or taking to go. Highly recommend.

    Photos
    It's been too long
    It's been too long
    Bacon, egg, cheddar cheese, spicy aioli on ciabatta
    Bacon, egg, cheddar cheese, spicy aioli on ciabatta
    Coffee Etc.

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    Madsen Donuts

    Madsen Donuts

    4.4
    (48 reviews)
    2.5 mi

    Avid donut lover here. I refuse to eat donuts from most chain bakeries/restaurants. I also don't…read morelike cake donuts but I was pregnant and craving donuts so here I was. These are by far the best cake donuts I've ever had. I even find myself craving them. The glazed doughnut is out of this world.

    Madsen Donuts is a small restaurant chain that first opened in 1938 in Erie. This particular…read morelocation is in Castle Shannon. The menu lists several flavors of donuts of "raised"/stick donuts and "round" donuts. Raised donuts include the following flavors: Cream Sticks (marshmallow filling with chocolate topping), Jelly Sticks (raspberry-jelly filling with sugar coating), Cinnamon Sticks (cinnamon glaze), and Glazed. Round donuts include the following flavors: Glazed, Powdered Sugar, Chocolate, Peanut (with marshmallow cream), Cinnamon Sugar, Plain Old-fashioned, and Sprinkle (with marshmallow cream). I chose the Raspberry Jelly Stick, and my husband chose the Chocolate Cream Stick. The employee provided excellent service in greeting us, patiently waiting for us to decide our flavors, and processing our payment. I do recommend that the business add labels near the donuts, but the employee did explain the flavors to us. Each donut cost $1.90. Both of our donuts tasted very good. This business also had a refrigerator of bottled beverages, including milks, teas, Gatorades, coffees, and water.

    Photos
    Birthday donuts!!
    Birthday donuts!!
    Assorted Donuts
    Assorted Donuts
    Chocolate and Raspberry-jelly Donuts

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    Chocolate and Raspberry-jelly Donuts
    Starbucks

    Starbucks

    2.8
    (50 reviews)
    1.6 mi
    $$

    This Starbucks is typically great! However the service recently has been disappointing. Usually I…read moreorder ahead of time and pick it up whenever it says it's ready but every time I do so, my drink is watered down (from the ice melting) and my food is cold. It's clear they make the order quicker than the wait time which isn't a bad thing necessarily but it became frustrating eventually. Time and time again my order was watered down and cold so I started to place it then come slightly earlier. The employee who spoke to me at the drive through was insanely rude about how early I came (there was nobody else in the drive through or parking lot). Me and my boyfriend were taken aback by this interaction because they typically are nice! We totally didn't mind waiting for the order as we weren't in a rush. It's frustrating as a customer when my orders are cold and unenjoyable or I'm either met with hostility and passive aggressiveness. I'm aware that placing the order and arriving before isn't the best option but if it's the only way to get my order fresh, then what else am I meant to do?

    On March 4th, I had ordered two Sausage, Cheddar & Egg Sandwich with a Venti Caramel Ribbon Crunch…read moreFrappuccino. Once delivered (through Doordash) it was a complete incorrect order. They gave me someone else's drink. Whatever no big deal right? Wrong. Today on March 9th, I ordered the same thing. Once delivered; it was a GRANDE Iced Blonde Vanilla Latte and a Bacon Gouda Sandwich. How can you possibly screw something up when the order details are right in front of your face??? I called Starbucks and the gentleman over the phone tried to tell me it was the Dashers fault. Buddy couldn't even take responsibility for his or his coworkers mistake.

    Photos
    Iced Orange Cream Matcha
    Iced Orange Cream Matcha
    Orange Cream Cold Brew
    Orange Cream Cold Brew
    Orange Cream Frappuccino

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    Orange Cream Frappuccino
    Dunkin'

    Dunkin'

    2.9
    (33 reviews)
    1.0 mi
    $

    I treat myself ever other week or so to the delicious donuts and I'm always treated so nice at…read morethis Dunkin. The one in my Lebo is just so nice. Very clean and the staff are very friendly. And let's not for get about the DONUTS

    I've gotten breakfast/a caffeine boost from this Dunkin' a couple times this year - they've been…read morethe perfect pick-me-up after some recent doctor's appointments in this area. I always order via the mobile app so I can run in, pick up my order, and continue on with my day (especially if I'm headed back to work after an early appointment). Big shout-out to the staff because my order has always been ready, and has always been perfect. They are on top of things here! The menu is the standard Dunkin' fare that we all know and love (at least I'm assuming you love it if you're visiting a Dunkin'). So donuts, breakfast sandwiches, and coffee. Lots of stuff to satisfy my sweet tooth, for sure, although I'm also a big fan of a good bagel breakfast sammie! Only bummer is that this location has no drive-thru, so no matter what you'll have to park to get your order. I do recommend the mobile app (especially if you're a regular, gotta get those perks!), but the Dunkin' store itself has lots of space so even when they're busy, I've never gotten the claustrophobic feelings that have come up when waiting in line at a jam-packed smaller store. All in all this is a solid Dunkin' and a good place to go for donuts and coffee. Here's to my future sweet-treats and pick-me-ups!

    Photos
    Everything bagel with veggie cream cheese and butter. And cold brew with sweet foam
    Everything bagel with veggie cream cheese and butter. And cold brew with sweet foam
    Dunkin'
    Really? Lol

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    Really? Lol
    Starbucks

    Starbucks

    2.8
    (24 reviews)
    0.0 mi

    This is the Starbucks kiosk that's in the mall, not inside Target. It's always pretty busy given…read moreits location right in the middle of the mall. I'm rating it this way for a few reasons, but mainly it's the lack of attention to detail that irks me the most. Mostly high school aged kids that work here so maybe they just need to be taught more, so I'll give them the benefit of the doubt there. Their pickup area is a wreck. There's sections to sort the order names but they just throw them all on the counter with no order, so the sections are useless and the customers are left to literally touch every single coffee to find their name and check if it's theirs. Ew. I've ordered decaf twice from here and both times it was not decaf. And I've also ordered an iced and got a hot, which they fixed but it's the waste of time and materials that's a shame here. Another thing that I don't like about this and is maybe not this location's fault, but any smaller Starbucks kiosk... Their menu is condensed so you don't know all of the offerings or pricing. They only list the grande pricing and a handful of drinks. I would like to use the fact that it's a kiosk as an excuse, but it's honestly bigger than the one inside target and they have a bigger menu so idk. I probably wouldn't come here again, I'd rather go to the one inside Target then.

    My latte could be better. It is not quite to the usual full mark and it has barely a teaspoon of…read morewhipped cream. It doesn't taste as good as it usually does.

    Photos
    Iced Orange Cream Matcha
    Iced Orange Cream Matcha
    Orange Cream Cold Brew
    Orange Cream Cold Brew
    Orange Cream Frappuccino

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    Orange Cream Frappuccino

    Gloria Jean's Coffees - coffee - Updated August 2026

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