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    Balena Bagels

    4.6 (33 reviews)
    Closed 7:00 am - 2:00 pm

    Balena Bagels Photos

    Business Info

    BALENA BAGELS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed

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    Recommended Reviews - Balena Bagels

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    Balena Bagels
    Gracie D.

    When this shop first opened last fall, it took me a couple tries to finally catch them when they were not sold out. This shop solved the issue of no bagel shop in the South Hills area that has been an issue forever. The service both times I went was quick, and the employees are friendly and helpful. The shop is very small, so you will have to take your goods to-go. The bagels here are very good, especially when they are fresh. My only wish for the future as they expand is that they carry a sweet bagel every day, as currently it is somewhat random when they are available. I know they are continuing to ramp up and add more, but also consistently having a breakfast sandwich option would be a plus as well. Overall, I have had positive experiences here and look forward to seeing the growth of this business.

    Salt Bagel
    Katie M.

    Fantastic bagels! You have to get there early to get your choice of bagel, but all the ones I've tried have been fantastic. Small area for waiting, but cute and quaint. Salt bagel didn't have an overwhelming amount of salt on it. The Asiago was great, too.

    Trish L.

    My first visit was on a Sunday morning at 10am. The line was through the door and partially down the sidewalk. Fortunately, it moved quickly and I was in and out with my half dozen in 12 minutes. The staff were friendly and appeared to be working efficiently to get orders in and out. They were constantly replenishing the bagels while I waited. Every flavor looked amazing and the super small space smelled amazing. This is definitely a takeout only place with a max standing room of maybe 8 people, 10 if you squish in the corner. The half dozen price was $12.50 which I think is fair for the quality. Parking was street parking, but there's a public lot just one block down.

    Sold out of varieties very fast!
    Angie C.

    Do you think the South Hills is hungry for a good bagel spot? Balena Bagels has been getting ready to open for a while right next to Anthos, another favorite of mine in Castle Shannon, and I have been excited. When I saw on their Instagram that a soft opening was happening the next day, I planned to go early, before starting work, and grab a couple of bagels. Good thing I planned to go early, because any later and they would have been fully sold out. Word-of-mouth spread quickly, as the next couple of days saw them continue to sell out quickly, even as they ramped up production and offered more product. I heard stories of lines wrapping around the block. And they're worth it. The bagels are great. Exactly the crusty outside and chewy center I'm looking for in a bagel. They are a small shop, grab and go, no seating. They offer about 10 varieties and you can get yours prepared with cream cheese or butter or just take them in a bag to go. Although they are still clearly ironing out their operations, the product is fully baked, no pun intended, and everybody working here is super friendly and excited to be part of the community. They also offer La Prima coffee. I am so excited to have them in the neighborhood!

    Everything bagel and Asiago bagel
    Sarah M.

    We were excited to visit Balena today for their soft opening! The two bagels we tried, Asiago and everything, were both excellent - Soft with a crunchy exterior when toasted, and the everything bagel had a lot of seasoning. Staff was really friendly, and seemed just as excited to be there as we were. They didn't have cream cheese yet, so we look forward to coming back soon. Drip coffee from La Prima was available, though we didn't try it.

    Menu
    Andrew A.

    Best bagels in the South Hills! Excellent service and atmosphere! Very convenient for the trolley riders on all 3 T lines! How to ride the T to Balena Bagels: Blue/Silver Line 1. Take the Blue or Silver Line to Willow 2. Take the access to Castle Shannon Blvd 3. Cross the crosswalk over Blue/Silver line and Willow Avenue 4. Turn right on Willow Avenue 5. Balena Bagels is on the left Red Line 1: Take the Red Line to Overbrook Junction 2. From the inbound platform go down the ramp and then turn left towards Willow Station 3. From the outbound platform cross the crosswalk and then turn right 4. Take the access to Castle Shannon Blvd 5. Cross the crosswalk over the Blue/Silver line and Willow Avenue 6. Turn right on Willow Avenue 7. Balena Bagels is on the left

    Outside
    Allyson H.

    Delicious fresh bagels! Highly recommended the everything bagel of course. Staff is very friendly too. Show up early, they sell out fast.

    Outside of Balena's
    Morgan G.

    Very good and fresh bagels. The Asiago was very crispy when I toasted it at home. The bagels typically can get sold out early on in the day, so make sure you go early enough. But they seem to have started ramping up production to accommodate the demand. I would like more flavors to come in the future, especially when it comes to cream cheese. Would really love to see a vegetable, jalapeño, or chive (or all 3!). Would also love to see breakfast sandwiches to order in the future but excited to have a basic bagel shop thus far.

    Assorted seeded bagels
    Calzone M.

    Finally, a New York City style bagel to beat all!!! Wonderfully fresh with chewy inside, substantial but tearable crusts. Love all the story options.

    Bacon egg and cheese

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    5 months ago

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    5 months ago

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    Photo of Troy B.
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    1 year ago

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    Audrey B.

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    1 year ago

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    Audrey B.

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    2 months ago

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    1 year ago

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    1 year ago

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    Audrey B.

    Katie, thank you for coming early and trying our bagels!

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    1 year ago

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    Audrey B.

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    10 months ago

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    2 years ago

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    Audrey B.

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    2 years ago

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    Audrey B.

    Angie, thank you so much for the 5-star review! Come back soon.

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    2 years ago

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    Audrey B.

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    2 years ago

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    2 years ago

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    Audrey B.

    Andrew, thank you so much for the kind (and informative) review!

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    3 months ago

    There's a reason people stand in line to get their bagels. Get there early before they sell out of your fav.

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    1 year ago

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    Audrey B.

    Allyson, thank you so much for coming! Everything bagels are the bomb!

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    10 months ago

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    1 year ago

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    Audrey B.

    Jocelyn, thanks for coming and trying our bagels!

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    1 year ago

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    Audrey B.

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    1 year ago

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    Audrey B.

    Thank you very much!

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    10 months ago

    Everything bagels were too garlicy! Not much to the eggs, bacon either. Not sure what the fuss is aboot

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    1 year ago

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    1 year ago

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    Audrey B.

    Happy you enjoyed your bagels, Brianna!

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    1 year ago

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    Audrey B.

    Appreciate the review, Scott! See you bright and early!

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    1 year ago

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    Audrey B.

    Brittany, thank you for such a kind comment!

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    1 year ago

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    Audrey B.

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    2 years ago

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    Audrey B.

    Thanks for the kind review, Beverly!

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    1 year ago

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    Audrey B.

    JG, thanks for being patient with us! Happy you like the bagels!

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    1 year ago

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    Audrey B.

    Mark, this is such a kind comment and metaphor!

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    1 year ago

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    Audrey B.

    David, we are lucky to get this glowing review from you!

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    11 months ago

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    2 years ago

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    Audrey B.

    Thanks for coming Bob!

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    1 year ago

    Bagels are fantastic! Owner is super nice as are the employees. We're so happy she's in our neighborhood!!

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    Audrey B.

    Megan, thank you so much for enjoying us and our bagels!

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    Madsen Donuts

    Madsen Donuts

    4.4
    (47 reviews)
    0.4 mi

    Avid donut lover here. I refuse to eat donuts from most chain bakeries/restaurants. I also don't…read morelike cake donuts but I was pregnant and craving donuts so here I was. These are by far the best cake donuts I've ever had. I even find myself craving them. The glazed doughnut is out of this world.

    Madsen Donuts is a small restaurant chain that first opened in 1938 in Erie. This particular…read morelocation is in Castle Shannon. The menu lists several flavors of donuts of "raised"/stick donuts and "round" donuts. Raised donuts include the following flavors: Cream Sticks (marshmallow filling with chocolate topping), Jelly Sticks (raspberry-jelly filling with sugar coating), Cinnamon Sticks (cinnamon glaze), and Glazed. Round donuts include the following flavors: Glazed, Powdered Sugar, Chocolate, Peanut (with marshmallow cream), Cinnamon Sugar, Plain Old-fashioned, and Sprinkle (with marshmallow cream). I chose the Raspberry Jelly Stick, and my husband chose the Chocolate Cream Stick. The employee provided excellent service in greeting us, patiently waiting for us to decide our flavors, and processing our payment. I do recommend that the business add labels near the donuts, but the employee did explain the flavors to us. Each donut cost $1.90. Both of our donuts tasted very good. This business also had a refrigerator of bottled beverages, including milks, teas, Gatorades, coffees, and water.

    Photos
    Birthday donuts!!
    Birthday donuts!!
    Assorted Donuts
    Assorted Donuts
    Chocolate and Raspberry-jelly Donuts

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    Chocolate and Raspberry-jelly Donuts
    Dunkin'

    Dunkin'

    2.9
    (33 reviews)
    1.5 mi
    $

    I treat myself ever other week or so to the delicious donuts and I'm always treated so nice at…read morethis Dunkin. The one in my Lebo is just so nice. Very clean and the staff are very friendly. And let's not for get about the DONUTS

    I've gotten breakfast/a caffeine boost from this Dunkin' a couple times this year - they've been…read morethe perfect pick-me-up after some recent doctor's appointments in this area. I always order via the mobile app so I can run in, pick up my order, and continue on with my day (especially if I'm headed back to work after an early appointment). Big shout-out to the staff because my order has always been ready, and has always been perfect. They are on top of things here! The menu is the standard Dunkin' fare that we all know and love (at least I'm assuming you love it if you're visiting a Dunkin'). So donuts, breakfast sandwiches, and coffee. Lots of stuff to satisfy my sweet tooth, for sure, although I'm also a big fan of a good bagel breakfast sammie! Only bummer is that this location has no drive-thru, so no matter what you'll have to park to get your order. I do recommend the mobile app (especially if you're a regular, gotta get those perks!), but the Dunkin' store itself has lots of space so even when they're busy, I've never gotten the claustrophobic feelings that have come up when waiting in line at a jam-packed smaller store. All in all this is a solid Dunkin' and a good place to go for donuts and coffee. Here's to my future sweet-treats and pick-me-ups!

    Photos
    Everything bagel with veggie cream cheese and butter. And cold brew with sweet foam
    Everything bagel with veggie cream cheese and butter. And cold brew with sweet foam
    Dunkin'
    Really? Lol

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    Really? Lol
    Starbucks

    Starbucks

    2.8
    (24 reviews)
    2.3 mi

    This is the Starbucks kiosk that's in the mall, not inside Target. It's always pretty busy given…read moreits location right in the middle of the mall. I'm rating it this way for a few reasons, but mainly it's the lack of attention to detail that irks me the most. Mostly high school aged kids that work here so maybe they just need to be taught more, so I'll give them the benefit of the doubt there. Their pickup area is a wreck. There's sections to sort the order names but they just throw them all on the counter with no order, so the sections are useless and the customers are left to literally touch every single coffee to find their name and check if it's theirs. Ew. I've ordered decaf twice from here and both times it was not decaf. And I've also ordered an iced and got a hot, which they fixed but it's the waste of time and materials that's a shame here. Another thing that I don't like about this and is maybe not this location's fault, but any smaller Starbucks kiosk... Their menu is condensed so you don't know all of the offerings or pricing. They only list the grande pricing and a handful of drinks. I would like to use the fact that it's a kiosk as an excuse, but it's honestly bigger than the one inside target and they have a bigger menu so idk. I probably wouldn't come here again, I'd rather go to the one inside Target then.

    My latte could be better. It is not quite to the usual full mark and it has barely a teaspoon of…read morewhipped cream. It doesn't taste as good as it usually does.

    Photos
    S'mores Frappuccino
    S'mores Frappuccino
    Tropical Butterfly Lemonade Refresher
    Tropical Butterfly Lemonade Refresher
    Horchata Iced Shaken Espresso

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    Balena Bagels - bagels - Updated July 2026

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