Horrible experience! Have been expecting a package that has been shipped since Dec 19/25. Have been trying to call their office thousand times no answer ever. Left a voice message and again didnt receive any call back. Will never trust them w a package again. The package had multiple custom ordered clothes that I would need to wear on several events. Had to do separate shopping here cuz it never got delivered on time. Till this day 1/8/26 their office wont take any phone calls neither will return the call although their voicemail says that my number got registered and they will return my call. read more

I engaged this company for shipping services and experienced multiple issues. The company was unresponsive to calls and messages, and when communication did occur, it was unprofessional and discourteous. The shipment was not delivered within the agreed or expected timeframe, and no adequate explanation or timely updates were provided. Despite repeated attempts to resolve the matter, the issues remained unresolved. Based on this experience, I cannot recommend this company for time-sensitive or customer-focused shipping services. read more

Poor business communication and service. I recently sent a box to Yerevan and paid for delivery. Unfortunately, the Global Expert Shipping failed to deliver the package within the promised timeline. (Late for 8 days) Instead, they sent the package to storage facility for pick up after making one unsuccessful cause call. Despite having the recipient's house phone, they did not attempt to contact them by cell phone which they also had. My relatives had to go on their own time and expenses to get the package from the storage. Given the experience, I am hesitant to rely on this company fro shipping when timely delivery is esential. read more

DO NOT ship anything with this company, your package will never get there on time. I've had the same problem with this company before, but they told me the owner has changed and it won't happen again. The same thing happened to me again. They told me my package will be there in 7 to 10 days. It has been more than 21 days. My family has not received the package yet. I have to call them a couple of times for this matter, my family has to call the delivery guys in Armenia and yet no one can tell us the exact day as to WHEN WILL THE PACKAGE BE DELIVERED ??? They don't care a bit about keeping a customers happy. I'm not sure how they keep this kind of businesses going, but as for me, there are a million other shipping companies I can choose to send my packages. Please don't lie to your customers, be professional and respect our patience!!! read more

They are the best and very professional. I truly recommend. They take care of you and the service is amazing

we have to stay home for 8 hours to see when the will show up .and the pick up person he is rude .

I am defiantly unhappy with this company and I am not recommending. I send a small pox with air shipping and there is no information yet. 10 business days for air shipping almost done but still none gives us any information when or where is my box. read more

If I could give 0 stars, I would. Unfortunately, you have to select at least 1 star. I am so incredibly unhappy with the service I had with this company. I shipped a car over with this company in February 2023. Currently, I was making several inquiries after a few months (which I knew it would take a while), I was given the run around and never given a clear answer. Never have a I received any sort of update, call to say it's pending, no text, no email. NOTHING!!! Imagine my surprise when I found out my vehicle made it to the destination 25 days ago! This meant I was made to pay a $200 fee--ALL WHILE I WAS TRYING TO FIGURE OUT WHERE THE CAR IS. This place just wants to make money without following protocol and informing customers about the status at all times. They will never get my service again!!! read more

Change your business hours on google at least You don't answer the phone calls at all No correct information on the website No response. So disappointed First and Last for me read more

I am so disappointed with the lack of communication from this company. We delivered a car for them and we did not get paid, we also paid the storage on the car for $100 they owe use $350. I called the office and spoke with the manager and she said her carrier would pay me, that was untrue all I received was a called from her broker using fowl language. read more

Best shipping company I have used ever to ship to Armenia. I did both air and water shipping with them always gets there when they say it will. Just send a car with them en of September, it was supposed to get there end of December before Christmas but the car got there yesterday, December 6th, in excellent condition. Thank you so much for a great service. read more

I am already regular client of this company, ladies answering phone calls are extremely polite, are giving efficient advises, pricing strategy also is productive, they are offering discounts and more you use their services, more you get advantage, I really respect them for the way of doing business, just recently discovered that they are offering large specter of services, like car transportation, moving services, etc, as I was using only shipping of some boxes to my relatives. Highly recommend and was really astonished to see some low ratings on Yelp, as they deserve the highest rating. read more

I had great experience with Global Expert Shipping . Very affordable prices and fast delivery to Armenia. Customer service ladies did a great job and I definitely recommend this company for shipping parcels to Armenia. read more

The office staff are nice and have good customer service skills. However, i can't say the same about the man who came to pick up the boxes. He had an attitude, to the point that i had to ask him to go and we will call them later. Of course we won't anymore. I want to work with a company that my business is mych appreciated. All the comments are true about taking it longer than 4 months to receive the shipments in Armenia read more

Thanks very much Global Expert Shipping. I sent a car with you and it arrived to Armenia very fast. The customer service is great. When I called Ani and Margarita gave me all the necessary information about sending a car and I didn't have any problem in Armenia. Thanks again for helping me and I'll use again your service in the future. read more

Do not use this place to ship anything to Armenia. We shipped items that still haven't arrived and it's been 4 months. First they lost it then they found it and said it will be delivered. Called and spoke with an Ani who works there who was absolutely horrible. Lack of customer service and when I asked when my item gets delivered they said 10 days every time. Horrible service and horrible employees read more

FAST AIR SHIPPING TO ARMENIA. If you are looking for a reliable and fast shipping from Los Angeles to Armenia, this company would be the best fit. They are very cheap compared to other shipping companies. They charge $3.50 per pound or $25 for a set of documents. They are shipping our parcels and documents with this company for more than a year and within a week it is being delivered to our relatives in Abovyan. The guy who picks up our parcels is very nice and friendly.  They do free pick up from our house here in L.A and deliver directly to our recipients in Yerevan and Abovyan. Would like to also mention Ani and Lilit who work at the front office for their help with packing my stuff when I was at their office last Wednesday. read more

Based on friends referral I contacted global Expert Shipping to have my car shipped from LA to Yerevan Armenia.They answered all my questions and explain the process and picked up my car next day.This was in April of 2019 and in first week of june my car arrived in Armenia with no scratches or dents awesome service very professional staff here in LA and Yerevan. I am a very happy customer! Thank you! read more

DO NOT TRUST THEM TO SHIP YOUR ITEMS!!!!!!! This is the worst company I have ever had to deal with. Approximately 3 months ago we shipped out 2 boxes from this location to Armenia. Fast forward to now, the boxes finally arrived to our relatives. Upon arrival, our relatives informed us that the boxes had been opened, things were missing, and everything was all messed up inside. We had organized the boxes VERY CAREFULLY, and made sure each box was filled to the top. HALF of the items were gone from each box. We called Global Expert Shipping ASAP and let them know of this issue. The two women I spoke to were dismissive and rude. The first one I spoke to, Lilit, was NO HELP at all and suggested that I call back the next day to talk to the manager/owner Edgar. I called back the next morning around 10am to speak to him, and once again was told by Lilit that Edgar was not there and that she'd take my phone number down and he'd give me a call back. At 3pm today, I had still received no call from Edgar. I called back and another woman picked up. She was even ruder than the first girl and kept speaking over me every time I'd talk. She told me that "Edgar does not concern himself with these sorts of issues" and that I had to contact the police in Armenia to figure this out. That kind of sounds stupid since I trusted Global Expert Shipping to take care of my packages and instead they stole from me and refuse to compensate me or even open an investigation on this matter. If you're going to ship out any packages, 100% DO NOT TRUST THEM!!! I suggest using United Shipping instead. I have never had issues with UNITED SHIPPING. read more

They are unorganized company. I have ordered a pickup box. Spent whole day from 8am till 6pm for a pickup. The representative tald that the driver is on his way and he will call me when he will approach to my address. Never received a call from a driver or a representative for an apologize. You have been paid for the boxes and made me stay at home ruining my day... read more

Just wanted to thank Global's Yerevan office staff for such a great service. We moved recently and our Yerevan address was wrong in their system. They called for delivery from my old address and when we told them that we've moved, they were nice enough to drop off our boxes to the new address on the same day! Thanks again! read more

Do not use their services lying people stilling items from package and no refund policy

I have to say that I'm pleasantly surprised by the ease of shipping and the kindness of the lady helping me out. She went above and beyond and was very attentive. I highly recommend this business. read more

Im a usa citizen who moved to Armenia to live for couple years and its been 3 weeks iv been here and I already wanna come back im sick to my stomach how these people work here. I shipped 24 boxes with global since april my last 3 boxes i shipped with air because i need them urgently i assumed since its air they will get to Armenia before i do i shipped them on July 1st today is July 21 i still dont have my boxes and the reason is because GLOBAL IN UNITED STATES gives the wrong information to their costumers there i was told the only thing i cant send is alcohol and cigarettes everything else is fine but guess what its not fine because now they are holding my boxes and giving me the run around in here because i have OVER THE COUNTER MEDICATIONS IN MY BOXES. Again let me repeat OVER THE COUNTER MEDICATIONS. I paid 1,100$ for 3 boxes in Glendale now the lovely Armenia is making me pay more taxes because according to their scale my boxes are heavier than the normal weight i told them the guy comes with their scale and weights the boxes and it wasn't over he told me well maybe their scale is wrong over there. Like this people are sooooo F"""ed up in here i dnt have words for this country this place will never change and people will stay the same greedy people. As far as global get ur shit straight and dnt give the wrong information to people to make them run around i dnt know if i will ever get my boxes. read more

Just want to thank you for delivering my car to Armenia without any scratch or dent. Good company, recommend to anyone who wants to ship cars to Armenia. read more

Very professional and polite staff. I have shopped around and they have the prices and the best customer service.

This is the worst shipping company. They have the most outrageous costumer service I have ever seen. The workers talk back to the costumer in a very rude fashion. Also they are not helpful in anyway. read more

This is the worst company that I have ever work with in my international shipping experience. I shipped 5 months ago and still my relatives did not get the packages. When I called for help the workers rudely respond me, in stand of helping that this is my problem not theirs. When I ask them before shipping the packages, they told me maximum it will take 3 months. It has been 5 months, and they do not care about customers or services. They just want to make money. I do not recommend anyone to use this company services. Worst experience that I ever had read more

Great fast service. They are professional and affordable and very quick. The prices are competitive. I really recommend them.

Today was my first and last time using global expert shipping due to their horrible customer service. I went in to have a package shipped. The package was in my car and and I asked the worker that was handling the packages if he can help me get the package inside. He gave me attitude and asked if I want the equipment to take it in myself. I told him i had an injured back so he came towards my car with attitude to get the package. He rudely told my father in law, who is disabled because of his back, to open the trunk. I tried to ignore his attitude And walked up to the front to complete the transaction for the shipment and tip the guy for "helping." This is when I heard him talking to his coworker about how he had to help us and that we were probably acting injured and shouldve done it ourselves, along with other rude comments about my disabled father in law. It is completely unprofessional to talk badly about customers who haven't even left the location and made us feel horrible. When I called the office to share my complaint the worker said that it was not part of that guys job to help us and he only brought in packages from peoples homes. Being a new customer, this was not made clear to us. I am a reasonable person and if he told us this did not fit in his job description I would go home and return with someone who would carry it in for us, or have my shipment placed to be picked up from home. I have shared my complaint with an employee over the phone, and requested a call back from the manager. I hope my message reaches the manager and they fix their problems with customer service. It is safe to say that global expert shipping lacks professionalism and does not know how to treat customers as humans. read more