My laptop was fixed within a few days, he is very nice and does an amazing job. The prices are also…read morevery reasonable, totally would recommend

Came here to fix my computer and he diagnosed the issues with the device within a few days. He…read morereplaced my power supply and my GPU fan as it wasn't spinning all for a reasonable price.

We trust this company so much. They will give you the most appropriate advice for your needs and…read moreuse, not the expensive ultimate fix, unless that's what you need or want. He discouraged us from buying a new laptop when the keyboard was malfunctioning after a DIY battery replacement. He advised us to get a new keyboard. He doesn't sell them, so it did not benefit him. We highly recommend them.

Called and left a message for this guy to call me, not..... never heard a thing…read more Will not use this place no matter what. Can't even return a phone call? I can go elsewhere, thanks bro. Next time you wonder why your business is failing, read this message....

Freakin' Awesome! Arian is a fantastic technician. I've had him by a couple of times and computer…read moreis working perfect. Most recent I bought a new laptop which I needed to set up. He set it up and helped me adjust the settings so that it runs perfect as well. These guys have great customer service and response time. I most definitely would recommend.

I strongly recommend AGAINST using this company. When I called them, they misrepresented to me that…read morethey had technicians with the expertise to fix my problem, when they did not. The first technician they sent out actually made matters WORSE than they were before. Before he came, I could receive but not send emails. When he left --- and for hours and hours after that -- I could not send OR receive emails. I was shut down - a small business owner's nightmare. He also told me that when the system came back up, all of the emails that I missed the previous day would re-populate. He was wrong about that too. So I lost a significant amount of business that I can never get back. The second person they sent out admitted that he did know how to fix the problem, and did not know his way around a Mac either. Another wasted hour. There were then supposed to send out yet another technician to fix the problem, but then they called me at the 11th hour to tell me that he would not be coming because the bottom line was, THEY DO NOT HAVE THE ANYONE CAPABLE OF FIXING IT -- the complete opposite of what they told me when I first called them. So, I lost the ability to get someone else in here who actually knows what they are doing. It was a complete circus. I would never recommend to anyone - and certainly not a business owner - that they use this company.

Outstanding Service and Honest Pricing! I can't say enough…read moregood things about this place. The team truly goes above and beyond for their customers, they take the time to explain everything clearly, make sure you're getting exactly what you need, and never try to upsell unnecessary repairs or parts. Their prices are more than fair, and the quality of their work speaks for itself.

I brought my Microsoft surface pro to be reset to factory settings. It came with Microsoft office…read moreproducts pre-installed. The programs are no longer available on the computer. They have ignored my messages requesting assistance to resolve the issue.

What a great experience with a Lenovo laptop that wouldn't power on! Michael quickly diagnosed it…read moreand had new hard drive installed with restored operating system the next day. His pricing was fair and just as quoted. I would definitely recommend Michael and Equipped Solutions for computer problems.

My laptop has this wonderful trait of only charging when I hold the power cord at a certain angle…read more Don't breathe, don't move, don't speak, and it'll charge just fine. I finally got tired of treating my laptop like something out of Jurassic Park, so I decided to have a professional take a look. It took the gentleman at the counter about two minutes to figure out what was wrong with my computer, explain it to me, and get a solution started! Turns out I need an original Toshiba charger, and they could order one for me right then. (Don't buy replacement chargers, it's not worth it!) I can finally use my laptop like a regular person, and it charges great. They were friendly, fast and solved my problem perfectly!

As much as I've babied my MSI since the day I got it the plastic housing on the laptop screen began…read moreto separate at the hinges due to the fasteners weakening after years of use. Bob sent me the link to purchase a new housing, and once it was in, I dropped it off and he had it repaired the same day. I worked in I.T. and telecommunications in the military and he is very knowledgeable and easy to talk with. He too is a veteran. The best part is he is my neighborhood and less than a mile away.

What a Great experience taking my PC to Bob at ICU Computer Services. Bob greeted me at the door…read morewith a Big Smile and invited me in behind his counter to be as open and transparent as possible. He hooked up my PC and explained what was going on, in easy to understand, layman terms. I just moved here and felt so lucky that I decide to go to his location. Although, he can fixed computers remotely from his fabulous office, my PC had to have some products installed. For the best Prices and Value, don't go anywhere, other than ICU Computer Services! You will be Glad you did!!!!

Please don't risk it. The one-star reviews are legit…read more My (well-documented) experience: In April, before I gave Travis my computer to fix, I made it clear I'm a teacher making my living with that computer. He seemed to really empathize. When he invoiced me (he said to cover new parts), I paid the same day. Then I tried to be patient because I trusted he was doing his best. After all, he did have so many five-star reviews. Then this bizarre saga began. Travis strung me along for a while via text then completely ghosted me for longer. I went to his door and found his residence evacuated. Alarmed, I disputed the credit card charge and filed a police report for theft. Only when he became aware of that was it worth his time to answer me. By this time, I had seen all the negative reviews that had rolled in since our transaction. I felt doomed, but I genuinely needed and still need that particular computer back. Travis pseudo-apologized and declared, "I want to put this nightmare behind us as much as you do" like we were on the same team in this tomfoolery. Travis offered to mail me the computer as soon as I dropped the dispute with the credit card company (which would pay him in full again) and provided proof that I had closed the police report, requiring me to make a false statement saying we had already resolved the matter between us. Obviously, I knew that if I complied, I'd still be out of a computer, so I refused. Then Travis said he hadn't finished the repair (which was weird because he had told me it was packaged and ready to mail). I told him I didn't mind taking it elsewhere to be fixed, and I'd still gladly close the police report if I just got the computer back. He got defensive, saying he had already put too much into it. So I offered in writing to bring cash in hand to pay for any work he had already done and any parts he had purchased or even to pay for the entire service in cash (if he was willing finish the work right away) then immediately close the police report. But like any sane person, I'd do all of this only if I got my computer back. Travis wrote, "At the end of the day, I've done nothing wrong" and went on painting himself as my victim. He never took accountability for anything. He just listed all the problems I was causing him. Then Travis pretended he didn't trust me not to reopen the police report and falsely claim I hadn't received the computer. He refused to reveal his whereabouts or meet in person and did not respond to my request that he mail the computer to someone else who could give it to me, a meeting which could have been recorded as proof that I had received it (if my willingness to put it in writing wasn't enough). Travis sent me his "policy" (that had not been posted anywhere) stating that any property not picked up after a certain time was his to keep. Then, he told me he could and should charge me storage fees because he had stored my computer for me for too long when per his policy he isn't obligated to do so. He portrayed himself as the good Samaritan who was being persecuted. I'm not sure if it was gaslighting or delusion. My final email (also unanswered) was a very polite request for a simple pic of the serial just to confirm he still even had my computer. To me, no response was a clear no. Game over.

PLEASE WHAT EVER YOU DO, DO NOT GO TO THIS GUY FOR ANY COMPUTER SERVICES…read more I found Travis on Facebook marketplace advertising computer repair services. I reached out to him inquiring about my HP laptop that died on me randomly. I met Travis at a very shady Planet fitness parking lot in the middle of the ghetto to provide him my laptop (red flag #1). Travis advised me he should be able to have my laptop to me by EOD. Throughout the day Travis was at first very communicative, letting me know what he thought the issue was. He advised me the cost and asked for it in cash only (2nd red flag). He then messaged me later on in the day indicating he believed it might be a DIFFERENT issue and it would cost me MORE money due to it possibly being my screen (3rd red flag). He claimed he should be able to have it all fixed and ready for me to pick up in a few days. I finally went to meet up with Travis and paid him over $300+ dollars and he "claimed everything was fixed" but he coincidentally "forgot" to charge my laptop so it was dead. What do you know.. to my surprise when I get home and actually charge my laptop it is still broken and I am experiencing the SAME issue. I messaged Travis and attempted to call a number that was provided on an invoice he sent me and to my surprise again no answer. I then messaged him on Facebook marketplace MULTIPLE TIMES & well what do you know the ad had been magically taken down. He has failed to hold up his end of the deal. I am a single mother and it is crazy to me that there are people in this world that scam innocent people out of money. I will be filing a BBB complaint on him and also taking him to small claims court. PLEASE STAY FAR FAR AWAY FROM THIS MAN

I have seen my fair share of computer repair technicians and I have never trusted nor had my trust…read morerewarded faster than when I had Kelby repair my laptop. Unfortunately, the problem with my laptop went beyond what any repair technician could do with my budget, so instead of unfairly charging me and leaving my computer in a worse state than it already was (like some people I've encountered), Kelby instead showed me that my laptop would cost more to repair than it would cost to just buy a desktop (which he helped me select.) Overall, I have 0 doubts that any computer handed to this man is in good, safe, and fair hands.

This company is the absolute best computer service I have ever used. Compared to half a dozen…read morestrike outs w/ other companies, large and small, Tech Medic beats them all hands down. They came to my office. Repaired a laptop frame. A hinge had broken. If it didn't get repaired, we would have had to buy a new computer. Took it several places and no one would touch it. This company fixed in in under two hours. While there he checked out our other systems and found a Trojan virus, removed it, installed a wireless and blue tooth card, performed virus scans on all systems, defragged and cleaned system files. Everything that was done to systems was thoroughly explained. Suggestions were offered to optimize performance of computer equipment and we are going to implement the suggestions. Besides the service being exceptional, the charges for what this company will do for you is beyond reasonable. They are super convenient because they will come to your office. We never would have taken those desktops in until absolutely necessary because it's such a pain. But this way, our routine is not interrupted and all is taken care of on site. This company is the real deal. Cost effective, full service computer repair with the best customer service I've seen in a long time. Best computer repair technician in the Valley, Phoenix, Scottsdale and probably all of Arizona.