What a great experience with a Lenovo laptop that wouldn't power on! Michael quickly diagnosed it and had new hard drive installed with restored operating system the next day. His pricing was fair and just as quoted. I would definitely recommend Michael and Equipped Solutions for computer problems. read more

My laptop has this wonderful trait of only charging when I hold the power cord at a certain angle. Don't breathe, don't move, don't speak, and it'll charge just fine. I finally got tired of treating my laptop like something out of Jurassic Park, so I decided to have a professional take a look. It took the gentleman at the counter about two minutes to figure out what was wrong with my computer, explain it to me, and get a solution started! Turns out I need an original Toshiba charger, and they could order one for me right then. (Don't buy replacement chargers, it's not worth it!) I can finally use my laptop like a regular person, and it charges great. They were friendly, fast and solved my problem perfectly! read more

What can I say about a company that diagnosed and fixed my computer and then told me there was no charge because the fix was so simple? Nothing but great things I'll tell you what. I'll never take my computer anywhere else because I know I can trust these guys and that says a lot. read more

I must say I am a pretty computer savvy person but when it comes to computer repair beyond my means, it's really hard to figure out where to go and who to trust. I was referred to Mike, the owner of Equipped solutions, by a friend of his. He is a great guy and really knowledgable about computers. I started using Mike at my job, he would come in and repair computers get our network set up etc etc. and his prices were really good and his work was done on time and finished the first time without any call backs for problems. I have also used them to fix my personal computer which recently crashed. The hard drive failed, it's happened to me before but this time I couldn't access any files. There were 4 years worth of family photos on there that had no backup or paper copies, photos of our daughter when she was born. It was my job to get it all backed up about a year ago. I was obviously in a ton of trouble on the home front! Luckily with some computer voodoo magic he was able to completely restore everything on my computer!! Thanks again everyone for your help you saves our relationship! read more

The staff was very helpful and professional and successfully solved my computer issue and it didn't cost an arm and a leg :-).i would definitely go to them again if i have any other computer issues. read more

My computer's main drive is solid state, but the drive that came with it was way too small, so I finally decided to switch it out for a larger one. I'd been putting it off for months because I didn't want to face the delays with Geek Squad or going to some unknown independent guy. Then I decided to try Yelp and found Equipped Solutions. Gotta say, I was really happy I did find them. Now I have a great go-to place the next time I need something major done. They were great, in and out, no drama and fairly priced. I am very sure that they will please anyone who uses their service. read more

Unbelievable customer service! In a good way! I've used them a couple other times and they were able to resolve my issues quick (within 36 hours max) and at a very reasonable cost. They are super friendly and very attentive to your concerns. Being fairly technologically inept, I know it can probably be frustrating to be those guys and listen to someone like me babble about what they think is happening. I just brought my mothers laptop in. It was running very slow and many programs wouldn't open. The laptop was only a year old and minimally used so something was fishy. They ran a free diagnostic test and hard drive test and determined it was the McAfee antivirus that was bogging it down. Since Windows already comes with an antivirus, they just uninstalled McAfee and it runs great! They didn't even charge me a dime! I cannot recommend this place enough! read more

Super nice, quick and very helpful. Didn't charge me for the extra time for updates, only for the time they actually worked on the computer. Thought that was really respectable. I would've paid it and they offered without me even asking. Thoughtful. 100% recommend this place. read more

I bought my desktop computer in to Mike at about noon. He bench tested it and determined the failure while I watched (the diagnostic was free). He quoted me a price for the replacement part and the time and cost of labor. I got my computer back working by 4:30pm that day at the quoted price! As an engineer I have the skills to fix most of my computer issues but I don't always have the time (or patients). I was impressed by Mike's systematic investigation of my computer problem and his technical knowledge. I will be back again. read more

Just happened to stumble on this gem while working in the area. Michael is super friendly and welcoming as well as very knowledgeable with computers. I had a build I did on my own that wouldn't post. I took it to every self proclaimed "computer expert" on my friends list with no results. This 2500$ tower sat in my room for 5 months, until today. I took it to Michael and got a call an hour later with a diagnosis. Unfortunately, one of the many "experts" had bent some of the pins on my motherboard and mine was beyond repair. Michael didn't try to upsell me parts, even told me to buy the replacement on amazon and bring it to him as that's most inexpensive way. I plan to have him do full wire management on the system and get it in tip top shape. This shop is the bees knees and I am going to recommend them to ANYONE needing computer repair. Thanks again Michael!!! read more

Not equipped at all. Had a hard drive fail. They could not do the work turn out it was the board and it required a chip taken off and put on a new board read more

Equipped Solutions is my new go-to computer repair shop. Friendly staff that doesn't treat you like an idiot (like-ugh!-Data Doctors). My laptop was repaired in 1 day, at a fair and reasonable price. No bump. No hassle. Convenient location too. Looking for trustworthy, professional, no-nonsense computer repair? This is it! read more

So midday on a Saturday after a UYE at Oink I meet my helper at the shop so she can do some data entry. Push the button on the computer and nothing happens! Using my phone I found Michael on Yelp (where else would I look?). For some reason none of the reviews would show but a tip from a seasoned Yelper sounded good. If I had seen the reviews from 3 Yelpers with hardly any reviews I may have kept looking. Well luck seemed to be on my side. I called and he was open as advertised. When I got there he plugged in a few cables, did some checking and then wired in a power supply he had there on the front counter. Problem solved I needed a power supply. When I said I would toss it in myself he made a point of saying I could buy a similar one at Frys for half the price. Being a small business owner myself I bought it from him because of the quick and free diagnosis. He even let me swap out the power supply right there on the counter as he was helping another customer. Luck seemed to be with in spades as it turned out I needed to lengthen a wire and he happened to have just the right jumper laying around that he didn't even charge me for. In less than 30 minutes I was out of there with a working computer. Definitely a case where I saved money in the long run by going to somebody who knew what he was doing. I'll go back again if I need to and plan on upgrading my 10 year old computer from him early next year. read more

Great service for my laptop repair. It was done quickly and efficiently at a reasonable price. Would definitely use this company again if we needed to. read more

Love, love these guys/gals. I took my laptop in and of course, it wouldn't do what it was doing. They spent quite a bit of time troubleshooting and didn't even charge me a diagnostic charge. How awesome is that? I'll definitely use them again. read more

Very impressed! When they say free diagnostics, they really mean free. They had my laptop for 3 days, trying to isolate the problem. It could not be fixed and they did not charge me a dime. I actually felt bad that they did all that work for nothing, but they did get a customer who will always bring any problems to them. Very trustworthy. read more

Instead of charging me an arm and a leg to fix my laptop, he took a look and told me it wasn't worth it. No charge. I kinda knew that's where I was going because it was a HP but I liked the big screen and 8Gb of memory. Went out and bought a Dell. Probably last another 2 decades... read more

Absolutely as good as it gets. I have taken my pc to him a few times and he is always prompt and has fair prices.

These guys are excellent in customer service and diagnostics! Very thorough in testing a gaming pc that was not working. Very thorough in explaining the problem. They did not repair anything for us simply because we had purchased a bad motherboard from another store and it had to be returned. However, we will be using these guys for all of our tech support needs! Also excited also about their store opening in Surprise! read more

I've taken my computer to Mike on several occasions and have ALWAYS recieved nothing but the best service and professionalism from he and his staff. I've also recommended his company to family and friends who have noted the same types of services as I've recieved. I recently moved to the east side of town, but will always use Equipped Solutions for all my computer needs. Keep up the good work!! read more

These guys were great! Took the time to ask me & diagnose what was going on. Even after I left, they did further diagnostic and found out I only needed a $35 part not the $150 they initially thought. Their honesty & integrity will bring me back again. read more

After searching for a place to repair my Asus Rog, I found this place with good reviews and decided to give it a try, I came in and explained my problem, (clicking noise) they knew right away what it was, told me it's possibly a hard drive problem, told me the prices up front, but said they'll do a free diagnosis on it to double check and call me to confirm, they called a few minutes later and told me it was the problem and asked if I wanted to proceed with fixing it. It only took them a day to fix and at reasonable price. I'm happy to have my laptop back and highly recommend this place. ^_^ read more

Have a cracked screen on my touchscreen laptop. Took it in to see what could be done. He gave me my different options, didn't try to sell me something I didn't need. Once I decide what I'm going to do, fix or replace, I will bring it back to Equipped Solutions. Great customer service. Will tell my friends. read more

I was having so many issues with my laptop and I was literally going to just get rid of that and buy a new one. I took it in just to see why they thought, and I was so incredibly impressed with how thorough they were. He was finished with it in one hour and it is working like a brand new computer! The best part is it only cost me $35! read more

Did a great job fixing my laptop after I spilled milk on it. Took less time than they said and works great. The guys were very nice and knowledgeable! I will use them again, but I hope I don't have to. read more

I highly recommend Equipped Solutions to anyone that has a computer issue. Our high end gaming desktop was not quite two years old and we could not get it to boot up. We were debating on whether or not it was worth it to fix it or buy a new one. We took it Equipped Solutions on a Saturday morning where they diagnosed the problems - we needed a new motherboard and power supply. They gave us an estimate and stated that if they could not get it working by replacing those 2 items, we would owe them nothing. They quoted us a price far less than what a new desktop would cost. We had nothing to lose. We picked it up on Monday evening and this machine runs better than what it did brand new. Thank you for doing business the way business should be done - with honesty and integrity. read more

Very good customer service. Answered all my questions up front. Fixed my computer in a timely fashion. Price was exactly as quoted.

I highly recommend Equipped Solutions! My Asus laptop display screen would just expectantly turn off, and they fixed it perfectly! Thanks Justin. I first took my laptop to the well know DD computer repair shop. They then sent it across the valley to Mesa for repair, which took 2 extra transport days to my repair time. I did not like the idea that my laptop was in the hands of a third party, UPS, during those times. After a $75 diagnosis charge, they sent it back, saying they could not find the problem. They had it for 1 week. But within an hour of getting it back, the problemed laptop screen turned off. I took it back to DD, they reattached the display cable, and I was told that fixed it....But if the problem reoccurred, it would need either a $150 cable or a $450 graphics card cost in parts. They had it another week. And yes the problem did reoccur. I lost trust in them immediately. I then went to Equipped Solutions on Thunderbird, close to me. Justin was very very helpful and listened to all the details of my laptop. He quoted me a very good parts price that sounded great. And the fact that all repairs were done there in shop was very refreshing. Within a couple days my laptop was repaired perfectly! And the kicker is, the cable part price ended up a lot less than the quote, only $15. Thanks Justin! The whole experience was great! I will definitely go back to them if I ever need help. read more

If you want: Honest, Professional & Knowledgeable computer help, talk with the folks at Equipped Solutions. I took my laptop there today and Matt worked with me. He showed me and told me the information I needed in order to help me make good choices for myself. His honesty and integrity was apparent from the beginning. I was so impressed I returned with my desktop computer and Matt helped me again. Long story short, I had (2) computers diagnosed and I purchased a brand new wireless keyboard and mouse. Total spent $44.77. Peace of mind gained from working with Matt: PRICELESS! Thank you, Matt and Equipped Solutions. I am a customer for life! Ann D. Phoenix, AZ read more

Called Equipped Solutions and spoke with Jonathan about setting up my Dell XPS laptop, he said bring it in and we will take a look and quote you a repair. I had the hard drive go out, purchased a new one and installed it but had some trouble after the install. The guys at Equipped Solutions got my laptop back to normal and better than it came from Dell. I don't know if anyone has experience with Dell Tech support but holy hell id rather be at the dentist pulling teeth with no Novocain then to go through that again. These guys are top notch in my book and I work in the tech industry and understand first hand about customer service and price. The pricing is fair and the work is second to none, they even recovered the data from my old hard drive as well. The first guy I spoke with at Dell said I had a bad mother board and to send in the laptop plus $358 to fix, the second guy I spoke with said something else. If anyone needs computer repair I would highly recommend Equipped Solutions, their work is second to NONE!!! Thanks Jonathan for all your help you guys have a customer for life. A+ infinity read more