Their lawn equipment repair shop was recommended for a tune up, belt and blade repair. Wish I had…read morenever done it. Asked to level my deck. Got it home, not level. Engine and belts sound different and left side lower than right. Called the shop, was told we have no grass around to test it. Won't be back.

I bought a grill from here, today on the Stu gg…read more 4th of July. Firstly I'm so thankful they are open today since we wanted this a little last minute. Then the grill was fully assembled which was awesome and unexpected but wouldn't fit in my car. Jaxon was awesome, taking time to disassemble the shelves for us and make sure we could get this baby home tonight. So thankful!

Went to the Home depot for some seasonal plants for the yard. You do get the value for your money,…read morethey did have a few sales going on. The service was quick as the gardening center was busy.

The customer service here is awful. Tried to purchase a ceiling tile for my daughter's school…read moreproject. They at first did not want to help look up the item and then tried to tell me that's only come in a case. I told them the price was marked by the tile or by pack on the shelf. Then the two people standing there at self checkout ask me to go take a picture of the price. I walked out and told them I would not be doing any more of their job for them. Just ridiculous next these stores will be wanting the customers to stock the shelves as they buy items.

I took my yard trimmer in for advice about the string spindle not fitting right. The employees…read moreBrandon and Ralston helped us diagnose the problem without having to go to a hardware store for repairs! After spending much time on this Ralston fixed it by going a step up on size. We called Craftsman customer service and let them know they are seller the wrong part they seemed not to care. Our last time buying that brand! Having said that, we were pleased that these guys helped us get it solved because Home Depot was unable to.Memo to Lowe's management give those two a contract or raise lowe's always has great sales and selection as well at the JC location..

We love Lowe's. We generally shop here compared to other stores because we fine the prices cheaper…read morethan other stores but with quality. Whenever we have a question about something somebody gonna show up for sure. We never had any issues. Got few outdoor plants and so many other stuff. Love their furniture section and Garden area. Hugeeee store with plenty of parking.

This is home depot. Luckily I don't do big chores any longer, but for what I need, home health…read morethings, fans, or bug killer, bulbs, and a few plants int he summer. Been fixing a lot of toilets and its easy to find the parts, fix it myself. This store was easy for me so not going to advise on customer orders, bad shipments since I don't do heavy work other than summer plants and soil... Most often I don't need someone to help, but when I do, there is someone available on an aisle nearby. Getting in and out is a bear but deal with it. Very crowded during summer.

I visited Home Depot on Black Friday to purchase a workbench cabinet for my son-in-law for…read moreChristmas. It was extremely busy, and the associate I spoke with told me I could pick it up on Monday after it was assembled. When Monday came and I hadn't received a call, I reached out to the store myself. That's when I was helped by Mellany at Customer Service, and I can't say enough about the outstanding service she provided. No one could locate the order because the associate from Friday had called out sick, but Mellany took ownership of the situation immediately. She arranged for someone to assemble a cabinet for me and kept me updated throughout the process. She also went above and beyond by helping me rent a cargo van so I could deliver the cabinet to my son-in-law. The associates in the rental department were just as helpful--especially Devian, who did an excellent job loading the cabinet and securing it safely in the van. Thank you to Mellany, Devian, and the entire team for turning a stressful situation into a great experience. Outstanding customer service!

This store is small but very nice and clean with friendly staff . I was in town for a few days and…read moreneeded to stop in for a truck hitch sleeve . As I walked in the door I was greeted and asked if I needed any help , I replied yes and instant help . Was in and out with exactly what I needed in minutes . Wish the one in Roseville , Ca had staff as good as this store .

Excellent customer service. Didn't know ow exactly what I needed, stressful time, got the correct…read moresaw and devices I was seeking, with loads of help. Thank you

I just received a blackstone grill I ordered online for which i paid a premium. NONE OF THE…read moreHARDWARE - including the knobs ARE IN THE BOX. When i called I a told to bring it back to the store.....SERIOUSLY....that's BS - just give the hardware!

Horrible experience... Purchased 3 doors with installation…read morein April from Home Depot (RF Installations installer). Install company, RF Installations, damaged doors on 1st install attempt, left the site without arranging to reinstall, didn't contact me to reschedule. I had to get HD project expediter involved to reschedule. 2nd install attempt - install company cancelled the same day as install scheduled. 3rd install attempt, doors and trim were damaged and the work crew ran over a can of great stuff spray foam which exploded and covered my driveway and landscaping with spray foam. Crew tried to use water to clean it which, of course, didn't work. They left without talking to me about it. Cured spray foam is now bonded to my driveway and is a huge mess. I have been dealing with this project since April. The issues were expedited to the Home Depot Project Support Team where I was getting good support from their expediter. I emailed him this evening about the latest fiasco and found out the entire Project Support dept no longer exists. Home Depot says call the local office. I know how that will go. No one in charge, and no one willing to take responsibility for making the contractor fix their mess. If anyone at Home Depot is reading this and would like to discuss, please respond. Home Depot is my go-to supply store. But they ruin their reputation by having third rate, mediocre contractors do the work.

I've always been a fan of Lowe's over Home Depot, but on a recent trip to my local Lowe's store I…read morewas very displeased. I am handicapped and on crutches. Upon entering the store I noticed that they only had one handicapped cart and it had an out of order sign on it. I asked at the customer service if they had any carts available and where they may be located. I was told "We have no idea and that I just have to look around for one." That is disgustingly bad service for a handicapped person, even more so for a handicapped Army Veteran. Then trying to find a normal everyday part that I know they carry, and asking an associate for help, she took my example part and went to customer service to locate the part. By the time she got back I had located the part myself. The associates at this store (in Cumming, Georgia) are not very helpful nor are they knowledgeable. I may start going to Home Depot.

Went to Lowe's to pick up something. Literally six associates standing around the checkout area…read morejust chit chatting and there are two people checking out, of which I am one. Still had to check myself out and not a one said any kind of greeting. I should have gone to Walmart where I at least expect that kind of "service".