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The Home Depot

2.5 (54 reviews)
Closed 6:00 am - 10:00 pm

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6 months ago

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11 months ago

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9 months ago

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The Home Depot

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1 year ago

If you want crappy lumber, checkout problems and delays due to staff incompetence, then this is the place for you. Being a Pro is a joke.

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The Home Depot

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3 years ago

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4 years ago

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4 years ago

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5 years ago

Helpful 5
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2 years ago

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The Home Depot

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5 years ago

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3 years ago

Terrible service over the phone they'll have you waiting for ever just to connect you with somebody

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4 years ago

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5 years ago

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4 years ago

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10 years ago

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4 years ago

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4 years ago

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10 years ago

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5 years ago

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5 years ago

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4 years ago

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6 years ago

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7 years ago

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7 years ago

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10 years ago

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7 years ago

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5 years ago

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7 years ago

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7 years ago

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5 years ago

The 5 starts is only for Guna in appliances. He did amazing and he is running the show back there.

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8 years ago

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Home D.

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6 years ago

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9 years ago

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8 years ago

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12 years ago

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6 years ago

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11 years ago

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Page 1 of 2

Ask the Community - The Home Depot

Review Highlights - The Home Depot

The community of Cumming is lucky to have Nate & Kevin at our local Home Depot.

Mentioned in 2 reviews

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Frost Fix

Frost Fix

4.5(13 reviews)
2.0 mi

I put in Yelp inquiry to have a repair done on my ice maker. Dmitrii responded quickly and was up…read morefront about any service charge. He is very competitively priced. I appreciated his being honest about not being able to service my model. In the past I've had company's come out to tell me they couldn't work on my appliance.. something they could have done remotely... and then charge me for the visit. I'll keep Frost Fix in my roledex for future jobs. Thanks, Dmitrii!

I'm rating a 2 only because I don't know what their actual work is like but I was slightly upset…read morewith Frost Fix when I had an emergency need to get a refrigerator fixed and I had called upon Frost Fix and another company. The original company I asked said they could not be there till Saturday (a day later) and if they wanted to get to the parts store that they would need to go to the parts store that day (Friday) to make sure they got the right parts. I then said I'm going to shop around and I'll call you back. I called Frost Fix at around 9am on Friday telling them I needed the refrigerator fixed, they asked me my address and number and then they gave me a time frame for THAT day Friday 4-6pm! I was relieved because that means I could get the refrigerator fixed same day! Well come 5pm I call Frost Fix and ask "Hey just checking on a time you would arrive?" And they stated that the location was way to far and they would not be coming out there. So at that point I had wasted the whole day and I could no longer call the other company to come Saturday since they were booked up at that point. I guess my point is, if you say you will be at a place please be there. When a customer shops around they are looking at a few things, timing, price, and quality of work. When you say you will be at a place you need to really make sure you can make it. Because there are other companies in the area that a person can call and if you state to a customer you will be there, they expect you to do so. Please just be more vigilant about that in the future. I cannot comment on the craftsmanship or quality of this companies work though.

Photos
Frost Fix - Drain line and condenser coil cleaning procedure on a Whirlpool french door refrigerator

Drain line and condenser coil cleaning procedure on a Whirlpool french door refrigerator

Frost Fix
Frost Fix - Dmitriy, applaince repair. It stands next to a refrigerator that has just been repaired.

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Dmitriy, applaince repair. It stands next to a refrigerator that has just been repaired.

Best Buy Cumming - This is the picture of the Chinese compressor

Best Buy Cumming

2.3(76 reviews)
0.9 mi
$$

Zero Stars for Zero Help: Best Buy Cumming, GA (Market Place Blvd)…read more This review is specifically for the Best Buy located on Market Place Blvd in Cumming, GA. It is the most basic things that matter in retail, and when your employees won't even acknowledge an in-person request, it makes the entire company look inept and weak. My request was simple: a warranty replacement for a Zagg screen protector, a product and service I had previously purchased. The last time I needed this service, I went to the mobile department, and it was fast, easy, and seamless. This time, the experience was a complete, hostile disaster. The mobile department was unstaffed. I asked several employees who were standing nearby for help and got nothing but blank stares or swift dismissals. The "greeter" at the front door was equally useless, looking at me as if I was asking them to donate a kidney. I finally learned I needed to go to Geek Squad. When I was eventually helped, the agent acted as if merely talking to me was a huge favor. He put in minimal effort to look up the original purchase, promptly telling me the item wasn't in my account and that I must have gotten it elsewhere. I pulled out my phone, easily found the original purchase online, and showed it to him. He shifted his tactic, condescendingly stated the phone was "too old," claimed they no longer carried the product, and told me to call Zagg myself--and that was the end of his assistance. He was rude, dismissive, arrogant, and had zero professionalism. It is literally as if the staff went out of their way to be rude and unhelpful. Best Buy Cumming must be doing fantastically well, because they certainly don't act like they need or want customers. I don't know who the current manager is, but once upon a time, Best Buy had excellent service. This was a hugely frustrating and disappointing experience. I received zero help on a warranty service I was owed, and it was such a simple, little thing. As I said, if they can't do the basics well, why trust them with the big stuff?

I would give them zero Stars if I could. I bought a computer from these guys and they sold me a…read more"subscription" to Microsoft Word that bills my credit card every year instead of selling me a software package that is a one-time purchase. I've bought many computers before and never had to pay every year. It was a one-time fee and that was it. This new idea of a "subscription" is just a scheme to make Bill Gates even more rich. And they refused to refund my money or even give me a store credit. Now i cannot access any of my documents or edit them. I WILL NEVER BUY ANOTHER COMPUTER FROM THIS STORE!!!!

Photos
Best Buy Cumming - Area around screw scraped

Area around screw scraped

Best Buy Cumming - This is the model and serial number don't buy it. You can't get parts.

This is the model and serial number don't buy it. You can't get parts.

Best Buy Cumming - Missing screw 2

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Missing screw 2

The Home Depot - gardening - Updated May 2026

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