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    Lowe's Home Improvement

    1.6 (55 reviews)

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    Andrew M.

    Good luck if you order anything to be delivered. After a disastrous experience a couple years ago where it took 5 deliveries and MONTHS to have a patio table delivered without damage, I swore I'd never use Lowe's again. When our washing machine died in the middle of a cycle and was unrepairable, the ONLY reason we purchased from Lowe's was due to next day delivery. When the washer showed up, it was beat up. The delivery guys told us to immediately call, explain the situation, and they would arrange for a replacement delivery the following day. I called immediately and after over 15 minutes on hold, explained the situation. I was initially given the run around then they finally pushed it through. Now I'm told they can't deliver until Tuesday, 3 days after we were supposed to have delivery. If we wanted to wait that long, I could have purchased from numerous other retailers.

    What I purchased!

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    9 years ago

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    26 days ago

    Terrible customer service! Delivery was two days later than scheduled! And no one could give us an update! Totally unacceptable!!!

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    3 months ago

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    4 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    1 year ago

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    9 years ago

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    3 years ago

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    5 years ago

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    8 years ago

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    3 years ago

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    5 years ago

    We've got hundreds of people in this town without jobs, and they can't hire another cashier?!

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    4 years ago

    Good luck if you require any product that requires customer service like buying mulch for example...

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    8 years ago

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    6 years ago

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    5 years ago

    Lousy service; nobody ever answered the phone. Dont waste your time with these people

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    6 years ago

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    7 years ago

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    4 years ago

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    10 years ago

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    7 years ago

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    11 years ago

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    9 years ago

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    8 years ago

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    12 years ago

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    9 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    WE got free delivery and assembly, and free haul-away as well.

    Mentioned in 2 reviews

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