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    Ace Hardware Midway

    3.1 (26 reviews)
    Closed 10:00 am - 7:00 pm

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    5 years ago

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    7 years ago

    The worst service from a cocky little kid who didn't know crap. Never coming back here again

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    7 years ago

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    9 years ago

    I've been here a few times over the past few months for paint and supplies and have found the staff to be very friendly and helpful.

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    7 years ago

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    13 years ago

    Scam Alert. They send a $10 coupon to new movers and then will not honor it when you present it at their store.

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    9 years ago

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    Ask the Community - Ace Hardware Midway

    Review Highlights - Ace Hardware Midway

    Took three or four runs at it and finally gave up.

    Mentioned in 2 reviews

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    Gregory's Paint and Flooring - Paint & Primer in One!

    Gregory's Paint and Flooring

    4.0(8 reviews)
    9.1 mi
    $$

    We chose Gregory's when looking for tile because we had been so happy with them when choosing…read morepaint. We actually chose to order from them despite the slightly more expensive price tag for what we perceived to be a greater level of customer service. We went to the Cumming location because of it's proximity to us. We ordered the tile - first, nobody called to tell us it was in. Everyone pointed fingers at the other person. Secondly, they had neglected to tell us AT ANY POINT that this had to be picked up from their Johns Creek location. As we had to make 2 trips due to the amount of tile, we would have ordered from another store for this reason. (In traffic, the difference between the two locations added about 2 additional hours roundtip x 2 visits) In any other project, we have easily been able to return unopened or defective product. Not only would Gregory's not take back tile that was warped and discolored, they refused to take back 4 boxes of unopened tile. The invoice indicated that tinted paint is non-returnable but makes no mention of tile being refused.

    Atrocious customer service. Spoke to someone at the store, advised them that we would be visiting…read morethe store to pick out several custom rugs. Showed up at the store after making a 30 minute trip and the location was closed for remodeling. Unacceptable level of customer service! The worst part - the owners came out without apology or even a drop of empathy over what occurred. Will not do business with this establishment.

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    Gregory's Paint and Flooring - We will Deliver, Call us for Details 770-476-9651

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    John's Creek Ace Hardware - Bag of screws to save the day (and the front lip)

    John's Creek Ace Hardware

    4.0(71 reviews)
    7.9 mi
    $$

    Staff is always super helpful, friendly, and patient. This place is constantly saving my ass…read morewhenever working on cars doesn't go as planned. Please don't ever remove the nuts/bolts section in the back of the store because that thing has been a lifesaver on so many occasions. Appreciate yall!

    I've shopped at this Ace Hardware location for over 10 years. I've never been treated so rudely…read moreand for no reason that I can tell. You go to Ace Hardware for more personal service, service you do not get at the big box stores. I have a plumbing problem and hoped I could resolve it, even if temporarily, before spending a couple hundred bucks on a plumber. Simple and reasonable, at least to me. I went in the store, showed the part to the guy at the counter, I folliwed him to the plumbing aisle, he did not have the replacement part and recommended a plumber. He said the part could not be repaired and did not want to sell me something that I could not use. He walked away to do something else. It took 5, maybe 6 minutes of his time. Ok, fine. I continued to look hoping for a temporary solution. I went to the counter and asked his opinion. 2 minutes of his time. He instantly became exasperated and impatient. He exhaled and grew increasingly irritated because I asked his opinion. He was rude, and clearly my presence in the store was annoying him. He provided a contact number for a plumber - of course I would never call his contact after my experience with him. I am so disappointed.

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    Ace Hardware Midway - hardware - Updated May 2026

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