Just went to Glazer's for the first time yesterday! I have to say, I was super impressed with the customer service! Walter was incredibly helpful with helping me pick out a new set up to photograph products for my website! Then as I was leaving I realized I should order a bunch of prints for a photo album I'm putting together. Unfortunately their system had quite a few glitches while I was trying to work through it. Maybe user error!? But Devin worked tirelessly to help me get my order properly into the system.. and with a smile on his face! I left feeling really taken care of! And I love that the parking was free too! Thanks guys! Y'all rock! read more

Dropped off my camera for a sensor cleaning before an Alaska trip - same day pick up. Thanks GLZR's team! Always a joy stopping in and seeing what they have in the Leica section. read more

I was excited to have a camera repair shop in my backyard, which is why I chose Glazier's in the first place. I recently had my Nikon freeze up (the film advance jammed) and I figured this would be a great time to try them out. Despite being 15 miles away, I still decided to ship my camera to them. (I am not fond of driving into Seattle). They eventually got back to me with an estimate for "a full overhaul of the shutter, meter and film transport. All functions would be set to factory specifications and the light seals will be replaced. This would be a full clean, lube and adjust. Well - First off, I never sent the light meter. So there is no way they could touch "the meter." This was also, clearly, a generic form - probably not sent by the actual technician who will be working on my camera. Despite those warning signals, I approved the repair(s). When I received the camera it did have new light seals, and the film advance was no longer jammed. HOWEVER: The film advance squeaked - and felt rough. At this point I am no longer thinking this was a "full overhaul" of anything. I'm thinking they just un-jammed the camera and sent it back to me. They over-sold the process. *** Now I am driving into Seattle to return the camera so it may be properly OVERHAULED. At the store, customer service was 50/50. Clerk 1 was monotone with no eye contact, staring at the computer screen. Clerk 2 was quick to see the situation, and jumped in to assist me with my return. Another week later I get a call from an actual tech. He was bewildered as to why I returned the repair. I told him it was a rough film advance, and it squeaked. He told me it's an old Nikon (1960s) and it isn't going to work like new. I argued that an overhauled, cleaned, lubed, and adjusted film transport shouldn't squeak - and should be smooth when advancing the film. He reiterated that it was old and he's been doing this for years. Myself? I have owned a few thousand vintage cameras. Take what you want with those qualifications - But where I come from, I know what an actual Over-Haul is. And that is NOT what I received. Overall, they oversold the over-haul, and the repair department is disconnected from customer service. I will absolutely not be returning here for repair work. read more

My husband and I went in to the store and picked up a new hobby. What is cool about this store, they have 2 stories AND they even put on classes, which is nice for those who are just starting out a new hobby in this category. They service was impressive, we weren't rushed, weren't pressed to purchase something, and the first time I went, I actually FaceTimed my husband and the salesman helped us find the right camera and helped us bundle the rest of the essentials that we would need to start our new hobby. Such a variety of things here, and I even picked up a Glazers tee shirt! So go get yours! You won't be disappointed! read more

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Taking a film class at UW and my prof highly recommended this shop. Needed paper and film for my camera and prints and it was very easy to find. Was able to park for free in their garage as well. Person ringing me up was great and was able to get me a student discount for the paper. Film photography is expensive - period lol. But this shop has good value for high quality materials. I also do some digital photography and there was quite an impressive display for lights! read more

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I recently visited this camera store to purchase a new camera and was immediately bombarded and badgered with the same question from every employee within 2 minutes I felt very uncomfortable with long looks from all their faces! Complete disgust in the way I was treated at this location! read more

Awesome place to buy any photography related gear - they seem to have everything. Staff are the highlight, 10/10 customer service and extremely knowledgeable. Every time I'm there I feel like I spend a few hours debating how much I can spend, on things that are necessary or not, but I'm almost always convinced to spend more than I needed (by myself) since I'm not there often enough and it's nice to pick things out by hand instead of online for a change. Costs are generally a bit high but not all unreasonable depending on what it is. They have a parking garage which is a perk, but the downside is that it is absolutely tiny (with the tiniest spots) so it might be better to just park on the street to avoid getting hit or scratched. Last time I bought something here there was a minor issue but it was too late for me to return by the time I discovered it and realized what it was, and too expensive to get it fixed there, so I have to do it myself which is the downside... but generally good products overall. Either way, the only real options around Greater Seattle Area that I know of (as good options at least) is either here or Kenmore Camera, who also have fantastic staff, good gear and lots of parking, so check out both and see which is better for you. read more

Wondering why I ordered a 9x12 print on-line thru their photo lab and when I got notice of shipping I see it is coming from Dallas. I always held Glazer's in high regard and respected their expertise. If I wanted someone else to do my printing I would have. Real lack of transparency intros instance. read more

Ordered a cord to and USB charger for a GoPro. The end of the cable that was supposed to connect to the GoPro was the wrong size. After several emails discussing this issue, I was ignored. read more

I am in the process of finding a place in Seattle to develop and scan my film rolls, and stopped by Glazer's Camera to see what they had to offer. Two words: Not impressed. None of the associates I interacted with were friendly nor welcoming. I waited 22 days to receive my film scans, though the SLA is 21 days to Glazer's credit. My biggest qualm is that Glazer's failed to delete my photo scans, despite claiming to do so past a certain date. It is important for me to find a company who respects my privacy, and Glazer's lacks this integrity. The only thing that makes this place worthy to try is their free $25 credit for services when you make an account with them. read more

Wow! All I can say from the time I entered til the time I left, the staff impressed me. I called in as my friend gave back my camera and lenses where parts were missing and lenses had at least been mishandled and covered in fingerprints. They (Jen) told me to bring in my items so they can inspect the lenses for scratches etc. after a few minutes, the gentleman had them all cleaned and inspected. Crisis averted where I didn't need to buy replacement lenses. Shopped around and found new lenses as well as used ones. They grade the lenses which is helpful for the novice, but everyone was engaging and asked if I had questions. I will definitely be coming back here to grab more items. If you're new to photography or a master, this store is the HOLY GRAIL for photographers. They have a parking lot next to the building which will save you time looking and paying for street parking lot. read more

Glazer's Camera has great prices and outstanding customer service! A package of photo paper arrived damaged and they replaced it promptly without any extra fees. read more

Staff was extremely helpful and knowledgeable. I had a lot of questions and felt like I was able to easily make a good purchasing decision.

Love this place! First big building camera store I visited in Seattle. Had all the cool modern cameras. But my main focus was a flash adapter for my Leica M3. The specialist helped me out explaining how it works and even though I couldn't get it to work (due to the small PC flash adapter part), I appreciated the assistance. I also spotted a very nice hasselblad 500C (at least i think it was) but it was beyond my budget. Overall, will definitely visit again when i come back to Washington! read more

A little expensive but the employees are extremely knowledgeable and make sure you leave satisfied! Also it has its own parking garage which is clutch! read more

Top shop for all things photography. One of the only stores in the country that are manufacturer ADs for all the big names. They also have a good flow of used bodies and lenses. May as well be called a museum as well. They also have a small curated book selection which is thoughtful and lovely. Can find local zines, and wonderful photography books to add to your collection/s. I have always gotten very good customer service and will keep coming back for years to come. Highly rec!!! read more

*Updated review at the bottom* Glazer's mailed back my camera from the repair shop, didn't require a signature for some reason, which resulted in someone stealing my camera off my doorstep before I could get home from work. They have no policy in place to replace my camera. Thank you Glazer's. You essentially threw my camera away. UPDATE: Jen made things right and made sure Glazers owned up to the mistake. Overall a rollercoaster of emotions but in the end it turned out alright. Thank you Jen. read more

I had a great experience working with Sarah as she helped me out with a firmware update and talked me through the Fujifilm camera options to see which would be the best fit for me. She was so kind and helpful! I'll continue to come back to Glazer's for all of my camera needs. read more

Wanted to check out a real camera store during our trip here and boy was I impressed. Damn near everything on the b&h wishlist was right in front of my face and then some. From vintage cameras, developers, lights etc this place had it all! If I had the disposable income I wish I had I'd have a field day in this place and damn near run that stock down. Also while I know some camera stores tend to judge your unculturedness when I bought a new case for some gear they helped me quite easily and didn't seem high and mighty at all. Did I mention they develop film and have a massive stock of developer, paper and film that I can never get in California? Well yah they do and get 36MP tiffs for the same price as a 13-16MP jpg at other places. Well worth the wait and I'm definitely coming back every time I'm in town! read more

Staff are amazing. Service is great. Workmanship is top notch. Loads of knowledge to assist almost any customer with their future endeavors. read more

I've been going to Glazers for years! Staff are impeccable! Amazing stock and great store to wonder around in.

I bought a waterproof camera cover based on a sales person's recommendation before going on a 2 week trip to Alaska. I tried it once and it was a terrible product. I came back to return it and found they only have a 14 day return policy. I tried to support this local business but next time I'd recommend just using Amazon. It's cheaper, more flexible on returns and they stand by their merchandise more than this place does. read more

Glazer's is a top end Seattle mega camera store, and everyone there is very friendly and mostly knowledgeable, I took my camera there for repair, an older 35mm camera, my first camera, and sadly after paying top dollar for the repair, it came back somewhat serviced with some damage, so as they were gracious to take it back and give it back to the repair person, however since they only have a part time repair technician, it will be another week or two before I can get my camera back. I am sad, I was so very excited to get my hands on my first camera to shoot some film, to only realize my beautiful old lenses will continue to gather dust. Thanks Glazer's - almost but not quite there. Side Note: I am sure they will be happy to rent me a camera or sell me a new one! read more

TL;DR: Staff such as Dion are the reasons to come to Glazer's, and the reason that (despite the expensive MSRP and light discounts) I keep coming back. Glazer's has been in Seattle for over 89 years (as of 2024), and the welcoming community the employees create with Seattleite photographers is why we keep coming back. Full Review: Glazer's Camera is the premier photography store in the Seattle area; Glazer's staff are amazing to work with, with employees such as William, Jimmy, and Dion being outstanding to work with, to find what I need, and what to recommend to my friends. Usually I will go to discount stores, but not for photography. Here, employees like Dion keep me so well informed about what is the best for my use cases that I feel confident that I can shop here. If you have a crop sensor camera Dion will let you know what the equivalent lens length is in seconds. I need versatile lenses with good depth of field with good stabilisation, and Dion helped me not only find the perfect lenses, but the perfect camera for me. No matter how experienced you are, Dion is the go to for any information you need. If you're shopping used, Dion and Jimmy are your guys. And if you want to talk about photography as an art, and B&W photography, then William is great to talk to. read more

Super helpful and informative. Answered all my questions with helpful hints. Other places talked bdown to beginners, but not the folks at Glazer's. read more

Summary: I believe your personal experience at Glazer's will be directly correlated to the sales rep(s) you end up working with. Overall, my net experiences have been positive and I recommend Glazer's to friends with a disclaimer - to go in with a plan and clear set of objectives for your visit. Context: After coming here for the past several years, I've had experiences which have included a wide range of feelings... * left me feeling completely dismissed; Instances where I did not stand out to them as an individual likely to buy anything and therefore any of the numerous reps on a slow day had no time for me * very satisfied with my decision to come in; These times have been mainly when I have a hyper-specific piece of kit I want to purchase AND they have it in stock * questioning if I'll ever return again; Some of the sales reps can be quite... terse, in their communication style. I'm not sure if it's a lack of knowledge or caring, but as the customer, it's not a great feeling * wishing I came here more often; Some of the sales reps are amazing! They're honest, patient, knowledgeable, and don't say things which put pressure on you to make a purchase. read more

I had great service, also, they stock a bunch of different speeds of film , it's awesome!!!

No hassle free returns so be patient with yourself and don't let them push you until you have all the info. Once they have your money, you won't be spoiled like Amazon. They can't help it, this is a job for them. read more

Great service and friendly staff. Henry was immensely helpful as I had snapped the hotshoe off my camera and he had a solution ready to go. This is the camera shop you want to go to! read more

Glazer's has been my go-to camera store since back in the days when I bought film from their refrigerators. I was there again last week, for some help with a lens that was not focusing. Once again I got great friendly service, from someone who clearly knew their stuff re this camera/lens, and who also clearly was listening to what I wanted, not trying to sell me something I didn't want or need. Over the years I have used repairs and bought new equipment, but have not used rentals. This was the first time I bought a used lens to replace the problem one, and so far it's going well. Sure, you can look for discounts online, and I want to go where the gear comes with support for my purchase, at a fair price. A great camera store. read more

If you're a novice like me, ask for Dion. He's super sweet and helpful!! I asked a lot of beginner questions and he was patient when answering. He took into consideration what my focus is and gave good recommendations. I ended up buying the lens he recommended. read more

Shoutout to Daniel who has provided excellent customer service and dry humor along the way. I bought a Nikon Z 6 body and kit lens from Glazers with Daniels help around July. Over the weekend while trying to get some starry night sky shots, my tripod and camera fell over and hit the ground hard. The B+W UV Filter I had on cracked and the filter was bent onto the lens making it impossible to remove. I brought it into Glazers where Daniel saved the day. He broke the filter glass and with one strong twist with pliers, he popped the filter right off. He cleaned the lens and it was good to go again. I will continue to shop here for all my photography needs. read more

Glazer's Camera - Bent lens filter removed and lens cleaned - Photography Stores & Services Near Me - Seattle, Washington

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I recently purchased a used 32-64 f/4 lens for the GFX camera system. This is the first used purchase I've made from Glazer's. I usually buy new gear from them. Their rating system for used equipment is very accurate. Their used equipment prices are also very fair compared to online used camera dealers like KEH and MPB.com. Additionally, customer service has always been professional, informative, and friendly. While I have the luxury of visiting them in person, I would recommend anyone from out of town order online. We must help keep multigenerational family-owned businesses in business. Especially ones that offer fair prices and excellent customer service. read more

Glazer's Camera - GF 32-64 f/4 in almost new condition $1499 - Photography Stores & Services Near Me - Seattle, Washington

I have a vintage camera and Glazer's was identified by other camera stores as the best place to get my camera refurbished. The staff person gave me lots of confidence in her ability to assess the condition of my camera and she helped me immediately! I was relieved right away by her expertise and ability. I felt that any problem that might arise would be solved! I came away believing that I can come to Glazer's for any issue & I'd get the help I needed read more

Stumbled upon Glazer's camera after traveling to the area a significant amount recently. Having "window shopped" for the first 10 or so times I walked past the store, I finally went inside to check out all their gear and it really reminded me of the B&H flagship store in NYC - except more personable and friendly. Took the opportunity to add an ATEM Pro Mini to my business's inventory as well as an ATEM Stream. Fantastic experiences all times I've been in - if you're into pro photography or videography, come check out Glazer's and prepare to spend all your savings on awesome gear read more

Really helpful staff. Visiting from CA and my camera died right after my last exposure, causing my film to not rewind completely. Staff helped me find the battery, and rewind the remaining film back into the canister. Also they had a great selection of film on the second floor! I wish this place was back at home. Took home 2 fujifilm 400s and 1 portra 400 Thank you! read more

My go too Camera Store for Question and Answers anytime I need any Photography help always there to answer questions and guidance

There are certainly some great sales reps at Glazers, but echoing what some others have said, it completely varies depending on who you talk to and how the store "feels" that day. There are times where I have been helped immediately, and times where I was completely ignored. Therefore, I usually go in knowing exactly what I need and only go because it saves time and possible shipping mishandling over ordering very expensive items online. I got my first DSLR from them many many years ago, and as a growing professional over the years I have bought and traded plenty of good quality and fairly priced used (and new) gear at Glazers. They do have mostly anything you can think of barring specialty or extremely specific items/brands you can only really find from online stores like Adorama or B&H. Overall, Glazers has gone downhill in customer service over the years, but is still the go-to for a pretty good selection of used gear, and some more specific items if you can only get to Seattle, otherwise I'd go north just a bit to Kenmore as they have a very similar selection and, from my experience, much more consistent and personable reps that feel like they are more about helping than selling. read more

If you have questions -- they'll tell you what you want to hear. If you have money -- they'll most likely give you some time. If you have problems with expensive equipment a few months after the sale -- you are 100% on your own. They will not advocate for you. They will not stand by their product or the claims they made when selling you the item. They have their money and they will walk away. They say there's a sucker born every minute and for one proverbial minute I was the sucker. Don't be the next. Caveat emptor. read more

This was my first experience with Glazers and was during the virus lockdown. It was a mail order of a new camera bag. It couldn't have gone smoother. Glazer's web site shows many bags to choose from including hard cases and soft cases / back pack styles. Very good price ranges too. The descriptions of the available bags included lots of photos on their interiors (a pet peeve. Not all mail order sites, including manufacturers and Amazon show the insides so how do you know if it will fit your gear and needs??). The on-line order system was as easy as any, such as Amazon's. No brainer. I ordered my bag Friday afternoon. A few minutes later there was an eMail confirmation. On Monday a guy named Jordan called to let me know the order system did not charge sales tax (Gee! I thought the Governor was being kind due to the virus. Not!). That was easily sorted. The bag arrived Tuesday evening (via UPS). It was packed safely and arrived in great condition. The order fullfillment process was impressive considering this took place in the time of the Covid-19 lockdown. I'm looking forward to visiting the store when the lock down is over and we all can return to general population! Like a kid in a candy store! read more