I love this shop and am happy to say I've spent a decent amount of my hobbyist photographer money there over the years. The staff is knowledgeable and engaged, providing good information and recommendations. While not as extensive as someplace like Adorama or B&H, Kenmore Camera still has good selection and will usually have what I'm looking for. I'm also pleased with the value provided, especially because they will price match some of those bigger shops, allowing me to consider spending my limited budget here, rather than sending it out of state. I even learned last year about their classes, which I've happily been taking advantage of over the last, six months. The only reason I've deducted a star (and I'd rather have only deducted a half a star), is that some of the staff are a little too focused on their commission. As someone who has worked retail for twenty years I get it. If that's the earnings structure at your job then you do what you have to do, but one gentleman in particular made me feel like I had wronged him, personally, when I spoke with a different associate when I came back in to make a purchase I had been considering. Yes, he was the random person who ended up answering my questions on my first visit, but that doesn't mean I feel like I had some kind of contract with him as a result. Now, when I go back in, I just make sure to avoid him. read more

On my last trip to Washington, I stopped by one of my favorite camera stores, Kenmore Camera in Kenmore, WA. I used to visit all the time, but since moving out of state it is a bit tougher to make the trip. Still, I wanted to check out their used Nikon gear and see what was new. It does seem like they don't have quite as much used inventory as they used to. That said, being able to actually test the lenses in person is still a huge advantage. It's one of the main reasons I keep coming back. I tried out a used 50-150mm, but it was focusing a little slower than I needed. The 180mm lens I tried ended up being on the soft side, not as crisp as I was hoping for, and the 200mm 4f was surprisingly quick in focusing. If I wasn't planning on using this lens in low light situations, it would have been a great find at the price, and that's exactly why trying things in-store matters. The awesome guy who helped me out was great. Super knowledgeable, patient, and genuinely tried to find something that would work for me. He even checked the back to see if they had anything else tucked away. I didn't end up buying anything this time, but the customer service and the conversations is what always brings me back. *Now in German for all the world travelers* Das letzte Mal als ich in Washington war, bin ich natürlich bei Kenmore Camera in Kenmore vorbeigegangen. Einer meiner Lieblingsläden! Früher war ich ständig da, aber seit ich nicht mehr in der Nähe wohne, ist es halt alles ein bisschen umständlicher geworden. Trotzdem wollte ich unbedingt schauen, was sie an gebrauchtem Nikon gear haben und was es Neues gibt. Leider haben sie nicht mehr so viel Gebrauchtes wie früher. Schade, aber was ich an dem Laden echt liebe ist, Man kann die Objektive direkt vor Ort ausprobieren. Das macht viel aus, und genau deswegen komme ich immer wieder zurück. Ich habe ein gebrauchtes 50-150mm getestet, aber der Fokus war etwas langsamer, als ich bräuchte. Die 180mm war leider etwas unscharf, dafür hatte die 200mm f/4 mega schnell fokussiert, das hat mich echt überrascht. Wenn ich diese nicht auch bei wenig Licht einsetzen müsste, wäre das zu dem Preis echt ein super Deal gewesen. Und genau daher ist es so wichtig, die Sachen im Laden auszuprobieren. Der Typ, der mir geholfen hat, war einfach toll. Total kompetent, mega geduldig, und er hat wirklich versucht, irgendwas zu finden, das für mich passt. Er hat sogar hinten im Lager noch mal geschaut, ob da noch irgendwas rumliegt. Gekauft habe ich diesmal zwar nichts, aber der Service und die netten Gespräche sind genau das, was mich jedes Mal wieder zurückzieht. read more

Amazing staff, extremely knowledgeable. Not the most friendly vibes compared to Glazers staff from the times I've been there.. but they seem serious enough to do their job well. Limited selection of used gear but not a bad selection, and they seem to have pretty much most other things you might need. Huge parking lot. A tad in the middle of nowhere, but that's not a bad thing - I'd make the drive to shop there. Go support this lovely business! read more

I just ordered a used oem Nikon D850 vertical grip from Kenmore Camera. It arrived in excellent condition and everything works! Great Value and Great customer service too when I called them. Will definitely shop with them again! Thank you! read more

Staff are unhelpful, I've walked in here multiple times without being greeted - you have to either aggressively ask for help (when no one else is in line) or just hope they help you. Also - for some reason it always smells like fish in the back left corner? Super weird but notable. read more

I'd go elsewhere. Prices are jacked up. Bad selection of memory cards. Recommend just buying online from other small businesses that have reasonable pricing. They lack in filter selection as well. Restocking times for popular items aren't given. Etc. etc. read more

Almost perfect FUJIFILM X100 VI pre-order SCAM from Kenmore Camera [https://kenmorecamera.com/] Hi FUJIFILM X100 VI fans, Just in case you are one of those like me still want to get one here, I would like to share my most recent pre-order experience with the Kenmore camera. My sole purpose here is to help you identify/avoid similar pre-order scams. I want to go to the conclusion first: Fuji x 100vi pre-order from Kenmore is a almost perfect scam, but it's not, meaning you can totally identify alarming flags in the process and your money could be refunded. And my Kenmore camera pre-order story goes like this: On Mar 1st, I pre-ordered Fuji x 100vi from Kenmore camera, I paid $109 for it and provided my current address in WA with pre-order. On May 15th, I received an email from Kenmore, saying they can fulfill my order, within the email there is a Paypal invoice link to pay the full amount of Fuji x 100vi camera. I somehow missed the email and this Paypal invocie link been canceled later. On May 19th, I received another email from Kenmore camera to fullfill my order. This time also included a Paypal invoce link. I didn't miss it this time, and I paid it. Later I receiving email from UPS saying that my package gonna be delivered on May 23rd. On May 23rd, something very interesting happened, UPS shows the package was delivered to a different address in CA.(The shipping address I provided in pre-order is in WA). I guess something went wrong with Kenmore's payment & shipping system, so I called Kenmore to report this issue. Guess what happened next? Without confirming my account, or my order-id, or my shipping address, they simply just want to me to confirm the CA address is an old address of mine, and they are saying it is taking from my Paypal account, and they can't do anything about it, told me to dispute with Paypal. I later disputed that transaction with Paypal, Kenmore replied it immediately, and provided with two supporting docs, one of which is proof of delivery. What if I call Paypal to follow up this dispute? I did call Paypal later, cause I want to know how did Kenmore get the CA address. Interestingly, Paypal customer service says pretty much similar as Kenmore, like I need to update my current adddres in Paypal to avoid something like this to happening again. If I stopped from here, Kenmore gonna win this, even with the dispute with Paypal. Could this be a perfect scam? or I just missed some details here? I started digging more on this: Why was May 15th's Paypal invoce been canceled? I tried to compare it with the one on May 19th, aha! there is a difference: May 15th's tax is calculated with CA, but May 19th tax is calculated with WA. Why did they cancel the one on May 15th? cause that could be the proof that they changed my shipping address to CA without my authorization. I downloaded the proof of delivery Kenmore provided to Paypal and compared it with the one I obtained from UPS. They are different in two places: the final shipping address is different, they added a signature to it (the package is sigature required) So they fabricated a proof of delivery to PayPal. Luckily, I paid it with a credit card, so I called the credit card issuer to dispute it. The case has been close within 2 business days and I recevied fully refund. I want to share this here, cause I know we all love this camera and I don't want you to go through the fuss again like me. read more

After spending almost a year trying to hunt a Canon G7 Mark XII down on the internet, Jim at Kenmore Camera was able to get me one in two weeks! I called to ask about them and Jim was super helpful, knowing all about the demand issues with Canon and ensuring me that they'd have some by the holidays. He was able to put me on a waitlist and said he'd call as soon as they got another shipment. He got a shipment about a week and a half after I called and I went in today to pick up my camera. So impressed! The store itself is really clean, spacious, and they have an incredible selection. I could not be happier with my experience and am so grateful for Jim! read more

Purchased a vintage Graflex Speed Graphic Anniversary model from Kenmore Camera online-- the same model camera my father used as a combat photographer back in 1950. I was a bit hesitant to pull the trigger on the purchase, as I was unable to physically see and hold the camera and had to rely on their used camera department for information. The personnel at Kenmore really knew their stuff. They were professional, prompt and thorough in their email responses which was very much appreciated. Assured that the camera was in the same condition depicted on the company's website, I made the purchase and was glad I did. The Graflex shipped promptly, was very well packaged to avoid damage in transit, and arrived clean and in great shape. After searching months for this model online in this kind of condition and this kind of reasonable price, I'm happy to have found Kenmore Camera. read more

Kenmore Camera - Photography Stores & Services Near Me - Kenmore, Washington

Five stars always, based on years of excellent service. Today, Ted and his colleague were especially helpful, with lots of advice and help downloading a firmware update. read more

I have been a regular customer at Kenmore camera for years now. They have exceptional service, great selection, and friendly staff. I always recommend this store to anyone I know looking for camera or video gear. They also have reasonable film development costs and turnaround time! I just wish they did black and white film/E6 so I could give them more business!! Thank you Kenmore team read more

SAVE YOUR TIME If you plan on sell or trading, please just save your time and go through MPB or KEH. Recently brought in a couple of cameras and they lowballed me by $1100 under what MPB quoted. Staff was nice and the store is clean and setup pretty great. Just don't for the love of god go there and expect to get any realistic offer. I drove 2 hours there based on the previous good reviews and it was a smack to the face. read more

Great service and selection, but premium prices on accessories. My new new kenko z mount extension tubes 10mm & 16mm were $225 at Kenmore Camera. From amazon the same new product was $170. Buyer beware! read more

I recommend the old cameras to even security cameras, but my whole thing is let's keep the old renewed and repaired. Also, let's keep our security. This place is wonderful. They have all sorts of different cameras. You should try to go there and look at what they have. read more

Worth the drive and the best camera shop in the Seattle area. Get all my film development done here and have never had an issue.

My man Don helped me out big time with a camera issue i was having on my FM-2 recently. Seriously such a good guy. Highly recommend this place! read more

Kenmore Camera - Nikon FM2 - Photography Stores & Services Near Me - Kenmore, Washington

I often need to purchase camera, equipment and photography equipment for my business and Kenmore camera is the place to go. They have a wide selection and very knowledgeable employees, plus the pricing is very fair. It makes me happy to be served by a knowledgeable staff who can help me make the best choices. read more

Finally found an affordable lab to get film developed! Dropped film off on a Saturday evening and the negatives were ready in just a couple of days. Being located in downtown Seattle, I was paying ~$20 per roll for developing + scans with turnaround time being a week at the least, but this place is half the price! Only downside is they don't do cloud transfer so you have to provide a flash drive or CD if you want scans as well. It's a bit of a drive if you're in Seattle (since you'd have to come once to drop off the film and then a second time to pick it up), but totally worth it if you save up your rolls and get them processed all at once. Highly recommend :-) read more

Customer service are a bunch of clowns. There's no clear description on the website, and after giving them a call, they just dropped the line saying, "there are some items in the package, we don't know what they are." They even got annoyed for doing their job and for me simply asking about the items. Don't waste your time. read more

I've spent over $10k here: Wanted to sell my Nikon Z9: MPB: $3200 KEH: $3392 Kenmore Camera: $1900 I'll be spending $0 here from now on. You should to. read more

First visit ever to Kenmore Camera, accompanied with The Homie (3/3/21). He has been taking photos with his ancient smart phone and absconded with my hand held video camera for the past five years now. Knowing all the projects he's done for school, IG, and You Tube, it became apparent for a major photo/video upgrade. It was an early birthday gift and hopefully an investment in his forthcoming college program. I gave him choices of Glazer's Camera in Seattle or Kenmore Camera, the latter won out based on selection, prices, and easy access. Because he spent time researching and knew exactly the brand, type, and specific features, the sales person was able to help him immediately. Terrific that the specific camera was in stock. Covered with a warranty and transaction completed, this was a straightforward visit. Thankfully, I already had a new 128gb ScanDisk at home, so ready to use out of the box. Vast selection, friendly customer service, free parking, decent retail hours, easy access from Bothell Way! read more

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I attended one of their sale events this past weekend, specifically for a free 8x10 art print and a studio lighting class. I went on Sunday, and unfortunately even though the rep for getting an art print was on site - the art prints are only on Friday and Saturday. I'd encourage Kenmore to make this distinction more clear in future event flyers. That said, the class about studio lighting was great. Evan Parker and Vetala Hawkins were both super knowledgeable and informative about getting my camera setup to work with the lighting kit they provided. They were patient and allowed me some extra time to work with the model Hailey H, because it took me a while to get everything sorted out on my side. Looking forward to the next class here! read more

Kenmore Camera - Lighting Class, Vetala and Hailey. - Photography Stores & Services Near Me - Kenmore, Washington

I have visited a few times, and the staff is friendly and efficient on each visit. Getting my film developed and printed is much more affordable than other options, plus I love supporting a small local business. Their turn-around is delightfully quick, only a few days in-between drop-off and pickup. I highly recommend Kenmore Camera for all of your gear and printing needs! read more

I don't understand this company. A large part of their business is Internet sales, and their store is one of the largest camera stores I've ever seen. Maybe the unrestrained theft that is plaguing Seattle has made it difficult to staff the store anymore: if that's the case, wouldn't Internet sales be a source of profit that otherwise is walking out the door? I bought 9 lenses (7 new); 1 Canon EOS camera, and a heavy tripod for astrophotography from them: one of the lenses alone was over $5,000... but my next 4 orders placed over the internet had no response from the store:. So, I called them to order the items and never got a return call to provide a price for completing a cash sale. My emails to the store -- to no one person in particular -- went unanswered. I called the store during business hours: my call went to voicemail, and never had a response. I called back several times with the same result. I've been very professional in my contact with them : they know I'm a member of Canon Professional Services, so that has to ring some bells somewhere in the store. My customer profile must say a lot about whom I am... but for reasons unknown, they're just not responding. I even went to the trouble of sending them a letter by snail-mail, which hasn't solicited a response. So, from where I sit, Kenmore Camera has a great selection of photography gear, expensive prices, and next to zero customer service. Whoever owns the store must be bleeding red ink from a hundred wounds. I have no idea what they're doing. Neither do they. read more

Professional and knowledgeable sales associates, large collections of camera ans accessories. Great experience every time!

THE place to go to for photography needs!!! Great customer service and great products

Waited 15 minutes at the counter without even an acknowledgment. Another customer walks in and gets a "We'll be right with you, we're a little understaffed at the moment." I've spent thousands of dollars here over the years, but it really seems to be going downhill. This is the kind of customer service I expect from Glazer's, not Kenmore. Do better, guys. read more

Amazing service. Quick to get passport photos at a reasonable price for high quality photos

You try and like to support local businesses but sometimes you are just better to buy online. Sales rep Ted was initially very helpful he showed my son a great used camera for his birthday but when we came back 2 days later they had sold it after promising to put it aside taking my sons number, needless to say he was very disappointed. New sales reps kind of shrugged and gave us a half hearted "sorry." We should have been told there is a 24 hour hold. Great thanks for the info now. The could not find any info in the system. Ted is either an idiot or the other reps are liars. I'm sure we'll find one online. While more of a drive I will not waste my time here again. read more

I own a Sony A6300 and was in need of my sensor to be cleaned. I called ahead to check if Kenmore Camera would do a sensor cleaning and they were more than happy to help me! The person on the phone said the cleaning usually has a 24 hour turn around time and that if you need it rushed, they could do that too, with extra charges (like $20 extra I think) I dropped my camera off on Tuesday, they said it might take a day longer since they had a queue. Which was fine by me, as long as I got it back before the weekend. So the guy at the store marked my camera for a Thursday pickup, but I actually got a call Wednesday saying my camera was ready! Today is Thursday, I just swung by and picked up my camera and so far I am super happy with my sensor cleaning! Here is what I got at the store: - sensor cleaning $70 (steep, but if I do a cleaning once a year, I am ok with paying this) - replacement eye cup for my Sony A6300 $10 (I lost mine) - lens cap to lens attachment $2 This store was great! I was about to buy a remote too, but the guy who worked there actually talked me through my camera settings and how to use the wireless remote that is part of my camera! I wish I caught his name, but he was really informative and helpful! I definitely love this shop and hope more and more people go to it! Great selection of camera gear! Oh also, a couple of my friends who shoot in film get their film developed here. So there's that too! read more

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I contacted The sales department and the expertise and friendly professionalism was superb. The wide variety of options as well as great stock on hand made buying a breeze! The cost of the products is very affordable and when added to the kindness and professionalism of the staff is great value for the $$$ Highly recommend! read more

My first time here, but wow, I am SO impressed. I've been a photography enthusiast for years but have always bought from online (Adorama, B&H, Amazon). I wanted to trade in a very old camera and lens (my 1st camera ever as a high school graduation gift). I came to this local shop since I saw mixed reviewed regarding Adorama/B&H gear trade ins. Kenmore Camera quickly and cheerily picked up the phone when I had questions, and gave me a quote within a day using their online form. Unfortunately my gear was too damaged to trade in, but they kindly explained the issues and what I could still do with it. Luckily, I happened to come at their sale, and was able to snag a nice new Tamron lens at $150 discount! Everyone was super nice and happy to explain everything (and patient with my toddler too). The shop is huge and has everything. They have photography classes, used gear, and new gear. Very glad to be able to support a local business. I'll be back and buy future camera gear here now. read more

Not my first choice, because it is a much farther drive than a more expensive place with workers having more insane skills. I don't need a post graduate level salesforce. I alsondon't need them to label me a hobbiest and dismiss me as one of the underclass. But at Kenmore Camera, they staff with people who are kind, outgoing, and imminently helpful. No specifics, but at a total loss for one bit of info on my camera, scored ~5 min. of the proper attention. Again, wishing they were closer to my house. Since they aren't, I feel free to expound a bit on how wonderful they are. If you have questions, they are worth the mileage. read more

Got some precious film developed here and thrilled with the scans and prints. Wonderful customer service from Liam, after talking to Liam I knew were were in good hands. Thank you Liam for all your help! We will absolutely be returning to Kenmore Camera! read more

I live close to Kenmore Camera so wish I would have some better experiences with them. Last weekend I tried to purchase a Nikkor lens that Nikon recently discounted by $2,850. The salesperson tried to charge me sales tax on the old higher price.  After I pointed out the extra charges the salesperson quickly said that this was a Nikon rebate so the sales tax was to be on the old, higher price. Nikon's web site did not explicitly list this as a rebate but instead a price reduction and Nikon itself quoted sales tax on the lower price. Kenmore Camera said Nikon was basically cheating (after the salesperson spoke with the owner). I called another local camera store who explicitly said this was not a Nikon rebate and quoted the lower sales tax. Then I called Nikon, who stated that the lens was on sale, not on a rebate.  I also contacted Nikon via their web page and asked if the lens was on sale or rebate, and received the same answer in writing, the lens is, "on sale".  Kenmore Camera was the only place I contacted who tried to charge me hundreds more in sales tax. There are longer and longer periods between my trying to buy from Kenmore Camera as I just have much better experiences elsewhere. Previously there was initial push back by Kenmore Camera on a small warranty claim on a new tripod which needed a defective part replaced.  I may not enter Kenmore Camera's doors again.  If you buy something on an OEM sale from Kenmore Camera, please look at how much sales tax they try to charge you.  I purchased the lens elsewhere and was charged hundreds less in sales tax. read more

Kenmore Camera - Photography Stores & Services Near Me - Kenmore, Washington

I'm a long time film and digital photographer who has a reasonable collection of Canon digital bodies and lenses. And although I really don't need anything else, I decided to check out their website for used gear and was surprised to see some exceptional values on some very high quality and lightly used gear. I've always had positive experiences with all of the staff at Kenmore Camera - and Emily didn't disappoint. She was very knowledgeable and provided great service, it turned out to be a quick sale. I returned the following week to pick up two additional lenses that Emily had put a short term hold on for me. I've very pleased with the positive interactions I've had, and highly recommend Kenmore Camera. read more

For a touch of nostalgia in the world of photography be sure to visit Kenmore Camera.

I rarely write reviews but I was so impressed with the customer service from kenmore camera that I decided to! The staff were incredibly helpful both over the phone and in-store and helped me find the camera that I had been wanting (and was unavailable elsewhere.) They answered all my questions and left me feeling confident I could go back for more help if need be. I will definitely return if I have any more camera needs! Thank you! read more

Always had an amazing experience here at this shop! Cant express enough how many times Vinny saved my life and made my day! He's always so accommodating and kind and never once makes fun of my lack of camera knowledge. He's always recommended the best options of lens that suits my needs and never once tries to obnoxiously push a sale on me and actually gives me his attention and patience which I truly appreciate! Thanks to him as always I am loving my new Fuji setup! read more

My recent purchase from Kenmore Camera was a new GF 63mm f/2.8 for the GFX system. Kenmore Camera normally has the latest Fujifilm gear in my area and/or online before anyone else. Everyone at Kenmore Camera has always been professional and friendly. Kenmore also usually has a good selection of used equipment. Their used film camera pricing is some of the best I've seen compared to any online retailer. If you're not in the Seattle area and are planning to buy a used film camera online, check with Kenmore first to see if you're getting ripped off. I've made a couple of online film camera purchases in the past, only to see the same cameras in better condition at drastically lower prices at Kenmore. I won't make that mistake again. read more

Kenmore Camera - GF 63mm f/2.8 - Photography Stores & Services Near Me - Kenmore, Washington