If I could leave zero stars I would. This person who runs this place is a scammer. They offered me initially $100 for a JBL boombox speaker which was listed on Ebay for triple the price. I tried to barter for myself like anyone would at a pawn shop and this rude person behind the counter goes "Oh, you want more money? How about $80 now?". Why scrape off money you offered me initially all because I tried to advocate for 5-10 extra bucks. Extremely disrespectful, do not go here! I went to Pawn America in North Seattle and received MORE money. This place is a joke. read more

I have to say the first time i stopped by the guy was nice. He took some sterling silver from me and offered fair scrap prices. I really needed the money. I'm on a fixed budget and needed food bad. It helped me get a couple meals needed to get to the first. However the second time i came by i was offended by how dismissive and felt talked down to. They informed me they are no longer buying sterling silver???? just gold. IDK it sounded like a lie, but he didn't even look at what was brought and was a different person than first time. I don't understand a company buying gold but not silver? Wouldn't they just be losing money, out the door. The store looks like its dying by lack of inventory for such a small space. He said not interested in meta oculus virtual reality or any VR. BTW what is going on with these pawn shops around here, all they want is gold and they look like dying. sux cause i sell online but when you need quick cash pawning helps. And my stuff is legit i have copies of my receipts. But at least capitol pawn not down right wanting to sock them cause so rude, like I've ran into in the other pawn shops in Seattle. Telling me "I just don't think your coming back" when i got $40 on $700 of items pawned (when attitude should be they hope i don't come back, so they could profit more). The other two pawn shops owners are rude and looking at their shops how dare they!!! and ones a horrible stereotype,, i almost thought he was doing a bit. read more

Beware! They intentionally pull up misleading comparisons online to convince sellers their lowball offers are legit. I brought in an almost new mint condition acoustic guitar and they pull up an example on eBay with a lifting bridge which would be unplayable. I consider this fraud because when I called them out on it they saw nothing wrong with what they did. If you like to deal with cheap rude con artists this is a great place! Otherwise steer clear. As you can see in the photos they wanted to convince me that my guitar was worth 1/2 of its actual value by literally comparing it to a broken unplayable example. It's shameful they think this is ok. read more

Capitol Loans - Actual sold example from eBay that matches my item. - Pawn Shops Near Me - Seattle, Washington

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They are always very kind when I come here. Good service very friendly and professional.

Small but very well curated selection of stringed instruments, and a knowledgeable staff. Absolutely love this shop -- it's a monthly "must stop-in" just to see what they've got in stock. Honestly could not be happier with this shop. You can tell clearly the store has player roots. They're also an excellent guitar shop in a pinch, stocked with strings and capos and other bits. Reminds me a little of the out of the way shops common in Nashville. If you want to see museum pieces mortals can't afford, go to Emerald, it's worth it. But when you're seeking something affordable and playable, this shop absolutely *nails* it for well curated used stock. An absolute Seattle gem. read more

Yes, they are helpful and very friendly. However, to add another "very" be very careful - you can be lulled into a sense of false confidence. They are wolves in sheeps clothing. Standard pawn shop ethic, don't be fooled. read more

Pawn shops always have a bit of a seedy reputation. Nothing could be further from the case at Capitol loans. The staff is friendly and helpful, the selection of all manner of products is great, and their hours are very convenient. As an example, I pawned my much-loved laptop due to hard financial times and, due to life getting in the way, I missed the 90-day window to pick up my computer. Now, instead of quickly putting my laptop out on the sales floor, the staff at Capitol loans extended my loan time period automatically and gave me a call to make sure I didn't lose my pawned item. When I got the laptop back it was clean, in great shape, and none the worse for wear. Also, this week I was able to buy a like-new iPad 2 for under 300$! I will be giving this store my business from now on for sure. Highly recommend this place if you are in need of a fair price for your pawned items and you want to be treated with care and respect. read more

I never thought I'd write a 5-star review for a pawn shop, but this place really impressed me. The shop is clean and safe, and the staff know their designers and products and offer fair prices-by far the best quotes I received in the city. They also treat their customers with respect, which is so lacking in this industry. In all my other pawn shop experiences I felt judged, shamed and bullied by the employees. Most pawn shops assume you're a criminal just for walking in the door, but these guys understand that everyone needs help every now and then. I'm so grateful I found this shop, I've been a customer now for over a year and have been in many times-I'll never go anywhere else again. Thanks for all you do! read more

Ok, so there are now two of us who review pawn shops. Or rather, pawn shop, since my experience yesterday with Moe and crew was my first actual pawn shop exchange. I'm in a cleaning out mood this week and have been trying to purge my life of excess stuff. I had a bunch of old jewelry - broken gold chains from high school in the 80s, a ring from a relationship that didn't last like the eternal circle that symbolized it, etc. I took it to Capitol Hill Loans and got $120 for it. I didn't comparison shop on pricing, but this was more than I was expecting, so I was happy. The exchange was professional - Moe got out a little tester kit to make sure it was real gold, he sorted and weighed it in front of me, and he entered all info (drivers license and SSN) into their computer system - a precaution to make sure you're not pawning stolen stuff, etc. There was a steady flow of folks in and out - definitely seem to be some regulars, but not the yelping type, I guess. Good people watching. Something about selling or getting loans off your stuff brings out stories. One guy was hocking DVDs for gas to see his mom before she moved out of state. Another guy was buying equipment for a movie shoot - and it so happened that Moe's strikingly beautiful assistant has a movie script in her head. By the time my paperwork came through they had decided it was fate that they had met there that day. I ended up waiting a bit due to the congestion in the store. Moe apologized and let me choose a pair of free DVDs for my trouble. Excellent service, I'll be back if I have the opportunity. read more

randy. "" dogg. "" frizzell the dogg. loves capital loans !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ian., blake meister., mickey & alan are the coolest people that I have ever known at least 90 % of the electronic equipment ., that the dogg has in his apartment., was bought at capital loans., ... the dogg loves capital loans., & capital loans loves the dogg !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! the dogg has.been shopping at capital loans., for almost 8 years now., and is very very happy., not only with the items that he either bought., or had them put on hold., but the dogg is also happy with the staff., as well... capital loans is the doggs favorite place in seattle., if the dogg could live there., he most definitely would !!!!!!!!!!!!!!!!!!!!!!!!!!!!! keep up the great work !!!!!!!!!!!!!!!!!!!! sincerely yours., randy. "" the dogg "" frizzell read more

I've been doing business with Capitol Hill Loans for over 25 years!! Always exceptional/kind service, fair transactions, reasonable loans that have truly helped me out in emergencies, & a safe place to sell compared to other online apps, etc., Plus, they are still at 620 Pine Street. Love with all my ! Thank you!!!! read more

This is a great pawn shop - certainly the best I have been in. The Capitol Hill location has lots of musical instruments at good prices. There are also lots of tools and some (admittedly overpriced) electronics. But they really shine with the musical instruments. And I think it's the best place to buy one because buying on auction sites online is risky, especially for larger instruments - so many sellers have no clue how to ship things. They're always nice and friendly - very atypical for a pawn shop. I got a keyboard today at a really great price and I'm very happy! Their West Seattle store is a little dingy but not bad. They have a good stock of guns there but less musical instruments. I used them to transfer a pistol to someone else and it was an easy experience. I recommend them highly if you want to sell a gun to someone else. read more

These guys are great! They have helped me a couple of times now and always with the up most courtesy and knowledge. I recommend Capital Loans for any pawn related buisness! read more

My girlfriend and I came in here not expecting much. She had some diamonds/Gold from past relationships! Ian with the chipped tooth and the guy who resembled Mr.Clean were charming yet not invasive as they hit on my girlfriend and handed her $110. We had a great experience, quick and easy - we will be back for sure! read more

My guitar got stollen from my home on Capitol Hill earlier this summer. Called Capitol Loans and left a description. They called me back the next day after recovering it from a homeless guy who had just brought it in. They knew it was stolen and got it back for me. I had it back in under 24 hours, no hassles. I really appreciate this! Very ethical and compassionate. An instrument is part of your soul. read more

I have to admit, I have never bought or sold here. I *have* however, come in many times to window shop. It's the only pawn shop that is anywhere near my usual haunts, and I love the wild and crazy stuff that sometimes shows up in pawn shops. From dreaming about the bass guitar in the window to checking out everything behind the counter, I've whiled away many a several-minutes-while-waiting-for-something else here. read more

I come here for all of my FFL transfers. Fast, friendly service with no bullshit.

I usually dont frequent pawn shops but having just moved to Seattle and in need of a bike I checked this place out. Great prices on pretty much everything you can imagine and really friendly staff. I will recommend them to anyone read more

These guys are awesome! I was in a pinch for rent and Craigslist was hell to deal with for selling my bicycle. Multiple people said to try these guys. They gave me a very generous loan on my bicycle and their rates are fair as can be. Thanks guys! read more

Fantastic guys. Thank you to Blake, Ian, and Travis for thinking quickly! Some jerks stole my bassist's gear out of his car. Within 4 hours of posting ads around craigslist and facebook Blake messages me that he is pretty sure he has the gear. Sure enough, it was all there! Even some things we didn't know had been stolen. They told me they were all musicians, had all had gear stolen and knew how much it sucked. Great guys you can trust! Thanks so much! read more

I do my ffl transfer here from time to time. Overall I've had good experiences. Staff does seem a little world-weary but that's to be expected give the neighborhood. read more

This was my first time visiting a pawn shop, but I was pleased from the moment I walked in to the moment I walked out. The staff greeted me as if I had been there a million times, and made me comfortable in the new environment. Looking around, I didn't see much that I was interested in purchasing, but I did have an item I was looking to sell. While we couldn't settle on a price, I was happy with how I was spoken to and was thankful for their advice at the end of our interaction. They care about their customers, so I'll be returning next time I find myself with something to get rid of or trade. read more

You wanna know how long something is? These guys will measure it with a friggin' laser beam. I'm talking precision pawning folks. Super nice fellas, gave me a great deal on a nice piece of audio gear. Impressive selection of guitars, macbooks, mixing and sound gear. Capitol Hill is full of rockers that skate by on rent, driven up by the Amazon intruders. This is where you get their goods! The rent is too damn high! read more

Oh my gosh the nicest men. They fixed my watch for free and taught me what a pawn shop was and I got drumsticks. Hooray!

The guys at this pawn shop are simply AWESOME! Honest, patient, and EXTREMELY Helpfull. Great Stuff inside! I do a lot of FFL transfers and this is the best place to do it, best price and friendliest staff. I used to live up the street and found the place walking by and saw all the amazing guitars they have. I was bummed when I moved north, however, I still make the 30 min drive to do all my transfers there because I like giving them business. THANKS CAPITOL LOANS! read more

I had gotten a loan on several items that were priceless to me. They were worth altogether (after being appraised) $6000. I was in a bind and needed some quick cash. Reading their reviews I felt like they would be stand up guys, and up until recently they were. I had been late on paying my loan off a few times, but I was always in communication with them regarding anything financial. Over the past year I have had these two items on loan, always paying off the amount required to re-loan said items. I made it very clear to the owner that I was coming back to retrieve these items and how important they were to me, again these items were priceless to me. One a ring that my mother wore (the only thing I have to remember her by, and the ring I hoped to present to my future wife), and a pocket watch that was my grandfathers which I received after my father passed away. I just turned 30, and I have nothing to remember them by. Now the stupid thing I did was put these precious items up for loan in the first place. In my mind I was going to get them back in no time, but one cannot predict the future. I had no way of knowing that I would lose my job due to COVID, and run into the biggest financial hardships I've ever known. About 7 months ago I reached out to Capitol Loans to give them my new phone number, which I was given the impresarios was entered into their system. My loan was due a little over a month ago. I had called Capitol loans frequently to tell them that I had every intention of paying off my debt (like I had for the entire previous year), but COVID had me in a bind. I was waiting for both my 2018 & 2019 tax returns to come back to me, as well as the stimulus check. Of course it took longer than expected to receive said checks, but like I told them every week after my due date... "I will call you and make the payment in full the moment I can. Just please don't get rid of these items." So I was last told ok we will hold it until next Friday (May 29th) upon which I called to remit payment. I was informed that they sold the items after they had tried contacting me. Upon this statement I told them that I had never received a call or text from them-EVER. It Became apparent that my new number was never entered into their system. I understand mistakes happen, but for me to be punished for one of their employees mistakes is outlandish. For them to sell these items before the date they told me they would hold them for is scummy. I would understand their need to do what they did had I not been in direct contact with them every week during COVID. I admit my part in this- which is I should have never let anything get delinquent or I should have never gotten the loan in the first place. I just fail to see why they had to sell my things so abruptly, and after I had just gotten reassurance from them? I doubt that they were in such dire financial hardships that they had to do so to keep their doors open. It's my understanding that pawn shops were allowed to keep their doors open during COVID, so I can't begin to imagine that they are struggling. They continued to ask me " why didn't you call and give us the right number." Which I have repeatedly told them " I DID!" Listen, why would I gamble with something so important to me, and not give you my newest number? Why would I be so irresponsible? It makes no sense, and it makes me even more mad that they won't own up to having done something wrong. Not even an apology, just turning it around to try and blame me. I had called several times after this news, and I was told they would ask their boss and get back to me. I even gave them my newest number (again) which still wasn't entered into their system. I feel like a huge injustice has been done. I will be seeking counsel as well as contacting very agency that deals with such matters. Firstly the BBB. To take advantage of me during a time when people are coming together is disgusting. Oh and I forgot, I took out a small loan... a very minute loan in comparison to the actual worth of these items. Why!? Because I was going to get them back. read more

Picked up a Kona 335 guitar here, and the shop threw in a free case and strap! Great customer service, definitely going again next time I'm in Seattle read more

Fast friendly accommodating service. Would definitely recommend to go here when selling/pawning

Great shop, staff is knowledgeable and efficient. Good selection of dvds, electronics, and one of the few places left on Capitol Hill to buy used instruments. read more

OK, so who writes a review on a pawn shop? I do apparently. I love Capitol loans, I love that big guy Moe and the other guys. I bought a type writer there once before I had money for a computer and did my term papers on it. We bought gameboy games there and who knows what else. I like this place, I hope nothing I bought was stolen but I'm sure it wasn't. I only took a star off because it is after all a pawn shop (but a very nice pawn shop). read more

Not you everyday pawn store shopper. With that being said I'm always looking for the biggest bang for my buck. I made a purchase and long story short two days later I wasn't given a refund but a store credit. Nothing posted or in writing anywhere over handling returns. What is said to me is " we don't deal with buyers remorse". I wasn't wanting a problem and took this credit feeling I was treated unfair. I have gone to the BBB (22446941) and this company has failed to respond . Now I've filed with AG of WA (454034) still waiting be be treated as a consumer. Is this the new customer service? Fair business practice? Adding to the community you reside in to bring in good business read more

It's the first of the month, which means, yes, rent is due again. I, like so many others in Seattle, do not get a paycheck until the 5th of the month. What am I supposed to do? Save my money and spend according to some kind of budget? Not today, friends. Instead, I thought I might sell some of my more useless possessions (i.e. gifts from the high school "sweetheart"), so with a happy sense of decathection, I googled nearby pawn shops. Capitol Loans was close and easy to find. Bus routes that pass right through the area include (but are not limited to) the 9, 10, 11, 43, 49, 60 and 84. I can't vouch for parking, but I can say that the service at Capitol Loans was professional and quick. Staff members were knowledgeable and helpful in explaining the process and laws around selling and pawning items. They ask for a valid state issues ID, address and phone number. State law also requires a social security number (though federal law does not). Overall, I'd say that this is a great place to sell your unwanted valuables or to take a loan on some of your priceless ones. read more

I used them for an FFL transfer and they couldn't have been more helpful.When my NICS got delayed they offered to stay past closing to try and help me get my rifle.Also they are the cheapest in Seattle for an FFL transfer at 25.00.Good people. read more

I was looking for a TV this past week. I searched all over Seattle, including other pawn shops, Target and Radioshack, as well as eBay, Amazon, etc. These guys were able to give me the best deal. The gentlemen working there are very nice and helpful. Good selection of gently used electronics and instruments. Their videogame selection isn't bad either. read more

I have used these guys a couple times for FFL transfers. They are always polite, certainly priced right. They give FFL's a good name!! Would use them again and would recommend them without reservation. read more

Ive been coming here for years, and they really do care and try to work with you if you need a loan. They're honest and straight forward, which is refreshing when you just want to cut to the chase so you can handle business. Additionally, they have a above average quality merchandise at prices that are very reasonable. Their music selection of items is good as well, and they are well versed in the technical aspects of instruments, helping customers with questions and in need of components. read more

I came upon hard times and had to pawn one of my guns. I've used pawn shops before. Usually, if you miss your payment, they get to sell your stuff right away. Well, I was mistaken about my due date and didn't realize it until I was 3 days late on my payment. I called Capitol Loans right away and they said they still had my gun and I could still come in to make a payment. I only had a small late fee and they renewed my contract for another 3 months. These guys really have a heart. They are more willing to work with you than take your stuff and run. I highly recommend Capitol Loans if you find yourself needing a pawn shop. read more

SELLER BEWARE! I heard an ad on the radio that Capiol Loans was giving the highest price in town for scrap gold / precious metals. So I called the store and asked what they paid per gram for 14K gold. The person who answered said they do not pay by the gram but by the penny weight which is approx. 1.5 grams. I asked, " how much do you pay by the penny weight" the reply was amazing " we pay $12 dollars per penny weight" . That comes out to $8.33 per gram. This is a SUPER LOW BALL price for people who do not know better. Most reputable dealers / pawn shops / and direct assayers pay by the gram and will give a fair price. Right now gold is over $1055 per/oz. This goofball at Capitol Loans was telling me that they paid so little because they are hedging that gold will go down and they may not send off the assay until the end of the month. Gold would have to fall over $400 for the price they are quoting. What a Tool! My Advice....GO TO PACIFIC IRON AND METAL... If you have scrap gold or other precious metals they will pay the highest price in the area. I received $17.40 per gram of 14K gold sold. That is double what Capitol Loans offered. I went there today Oct. 12 2009. read more

Well..the only reason I'm giving them even one star is because they took my ring and it was very convienient. -but it is a new white gold and diamond ring...so who wouldn't take it? I've noticed the only positive reviews seem to be from people who BOUGHT stuff. Perhaps if I was only using this place as a retail outlet I'd be more favoable-BUT-this is capitol LOANS. They only gave me $30 for my ring. now, I don't have much experience with pawn shops, but with the rise in gold prices and all, that seems rather stingy. I only left it in there for 2 days. I've had it back for about 4 days and I was checking it out in the sun and was shocked to see a diamond chipped off and missing!! Now, "I'm just saying!" (too) That I've had this ring for almost a year and never have had any problem. Also it came from a reputable jewler. Also I've been kinda sick lately and have been less active than usual-so I find it very SUSPISIOUS that suddenly when I've been the least active a quality diamond chips off! Doesn't that seem wierd! I have adhd and people often think I'm on drugs or something. I can imagine that IF I was going to take advantage of, or screw somebody, I might chose myself. I can imagine them (incorrectly, improperly and illegally) thinking that the ring is likely stolen and I probobly wouldn't ever claim it. This COULD be the perfect crime. Doesn't the whole world kinda take advantage of the less fornuante? Those with less power? Yet, you can NOT judge a book by its cover. I have as much power as I chose to, I "have money"-(for what thats worth?) and luckily have insurance on the ring. SO-If I had the time, I would suggest travelling off capital hill and going to a more highly reccomended place. I had a much more professional experience and better cash at a pawn exchange. (my only other experience). read more

Used Capitol Loans for an FFL transaction. Best rate in town ($25). Every employee I interacted with was professional and courteous. They were also prompt about calling me. My only complaint (and the only reason I'm not saying "5 Stars") is that someone made a clerical error when they tagged and stored my item. I was presented with someone else's item when I came in to pick up. It didn't really matter (since it's not like I could have walked off with someone else's stuff and disappeared), but I place a lot of value attention to detail. read more