I guess it's true that people are mainly driven to write reviews when they have a bad experience, because my experience at Capitol Loans has done just that. So, this was the first time I have ever pawned something, but I was in a tight spot and needed cash quick. I brought in my 64gb iPad 2 3G, PS3 w/ move and controllers, Xbox kinetic and Jawbone Jambox. Calling the shop beforehand informed me that the most I would get for my iPad was $250 tops. I was okay with that, and came prepared with more goods to pawn to hit the number I needed. When the guy started pricing everything out, he was only able to give me another $200 for everything else, and that was with "special bulk pricing" and an additional $20 that he threw on at the end. I was cool with it cause i got the money i needed, but It seemed like a major lowball considering going prices on eBay and Craigslist. Next comes me paying off the loan and picking up my gear. First, it took the guy about five minutes to find it. Lost? Misplaced? I brought my stuff in loose, and they had put it in a box, which was nice. I started pulling everything out, and the first thing I noticed was one of the rubber feet missing on my PS3. I pointed it out and they grabbed a foot off of someone elses Playstation... Mine was fixed, so I didn't think about it. Here's my big problem. I had packed my iPad in its original box that had no marks or dents when I brought it to Capitol Loans, and the first thing I noticed was one of the corners of the box was crushed, and there were marks and scratches all over the box. Thought it was weird, and took the top off the box. My iPad was on and open to the home screen. Again, didn't think anything of it, but the last thing I did when I handed it over was turn it off by holding the top button down, then sliding the power down slider. I started to look it over, and thought I saw a scratch on the screen. I held it up at an angle to see it better, and the thing was covered in fingerprints and smudges. Not damage, but the iPad was completely wiped down with microfiber right before it went in the box. Again, ignored it, and wiped it down. This showed the scratches. My iPad had no scratches on it when I brought it in. I brought this up to the guy that had been helping me, and he just kinda looked at me and shrugged, said they didn't do it or something like that. Immediately a man with a shaved head, I'm assuming the owner or manager, hopped over and said something along the lines of, ' we don't touch your stuff after its brought in. We put it in a box, it goes on a shelf until you pick it up. There is no way we did this.' without missing a beat, he gets on the computer and says he's blocking me from the system since their service wasn't satisfactory... In other words,' you have a complaint, and instead of figuring it out, I'm going to bar you from doing business with us.' Are you kidding me? How was my iPad on and open in the box? Why was it covered in fingerprints? Why is the box damaged? He went on to say if I could prove it wasn't scratched when I brought it in, if I could prove that someone used it since I brought it in, if I could prove blah blah blah... Telling someone to 'prove it' is a guilty statement to me. He was even laughing at the fact that I was so upset... BS. So, I left furious for both having my iPad damaged and used, and even more so because of how I was treated. Capitol Loans was easy to work with when I got my loan setup, hence the one star, but please document the condition of everything you bring in, because if something happens against you, don't expect any help from these guys. By the way, I still have an Xbox there, so I will write a follow-up review based on how that interaction goes. read more

When I started getting back into music I used to walk into a guitar store and get depressed because there were hundreds of guitars but I didn't like any of them, I was spoiled by the tone and action of my vintage guitars. Then I went to Capital loans and I have bought two very awesome vintage guitars from them, an electric vintage ' 72 Gibson and a vintage '73 Martin acoustic. The prices were a little high, but worth it, and the Martin is pre-truss rod, so it will need a neck reset in the next ten years, but hey both sound awesome. They both sound an play as good as my guitars form my youth. I don't say that lightly. I had also, of course, canvassed vintage guitar stores and every music store in town. Another cool thing about these guys is they allowed me to put it on lay away and make monthly payments; unheard of at most pawn shops. When I was younger I had a 1962 Gibson Melody Maker I bought in Minnesota; I sold it when I was in art school to buy oil paints. I also had a 1972 Martin D-18 that sounded like John Lennon's D-28 on 'Norwegian Wood,' and played like jewels on silk. I played in bands and recorded. I never replaced those guitars till I came across Capital Loans. I ran into a street musician at Dick's Delux who was literally missing two front teeth - he was playing a battery rechargeable amp that did acoustic guitar and vocals, had a mic stand and a Shure professional stage microphone. It sounded great, he was a good singer and a good guitarist, and I got to talking with him. It turned out the guys at Capital Loans had sold him the stuff. They could have really ripped him off, but they sold him professional gear for his street gig. I was there today, playing a 60s Goya from Japan. Rolling Stones, or with distortion punk rock; Descendents. Their on site guitar tech luthier re-fretted it, which he probably wouldn't have done if he didn't think it was a cool guitar. They are also the only music store on Capital hill. I have bought some junk their, but it was not because they were pushing it; I love that old junk music gear. I also bought a tube Mesa Boogie form them for almost the new price; but that thing sings. It's one of the nicest distortion sounds I have heard. read more

Let me start by saying that I have never had to pawn anything in my life until recently. Due to me being laid off I found myself short on rent. I went to my neighborhood pawnshop, Capitol Loans. I walked in the door and there were a number of customers shopping. But I was immediately greeted with a smile and hello by one of the employees. Who let me know they would be right with me. I showed Ian my mothers antique necklace and a few other rings. He quickly weighed the necklace and rings, and told me what the current price of gold was on the open market. informed me that what they were paying for gold which seemed fair. He asked me If I wanted to sell the necklace or get a loan on it. I told him i just need a loan, and wanted it back. he gave me $150 dollars and i covered my rent. Everyone there was nice and helpful. read more

If I could I would take this one star back and advise everyone to never do business with capital loans the owner ROB chandler is all about ripping you off helping criminals pull scams to take from innocent people and he gives loans on stolen merchandise right rob.So don't get robbed from Capitol loans perfect name for you rob take your business anywhere else but here .He breaks in a house with a police officer to retrieve stolen rims but he gives loans on stolen merchandise, stolen canon camera pempco insurance,stolen camera lenses from Britney Spears tour bus,and lots more right rob.Don't steal from rob but he will buy stolen stuff from you.right ROB. read more

I used Capital Loans as my FFL transfer agent. That's a federal firearms license, which allows businesses to sell and transfer firearms. I bought a gun online and had it delivered to Capital Loans for processing. The guys there were friendly, efficient and knowledgeable. I made it through the red-tape with only minor issues, none of which were Capital Loan's fault. I appreciated their no-nonsense approach and I will definitely go back when I buy guns online. read more

Sold them some old gold jewelry the other day and they offered me a considerable bit more than surrounding competitors. Friendly and professional staff - Not really what I was expecting from a pawn shop. They had some good deals on music gear.... nothing crazy but if you are a player they have very fair prices on player peices like guitars, basses, pedals and a couple really nice tube amps. I am going to check that place out more often! read more

been a steady customer as a musician in downtown Seattle for many years ... left lots of nice vintage gear there, including vintage gibsons and fenders, old tube amps, never had any problems, everything well-cared for and returned exactly as left. good prices, fair rates. perfect place to get a quick glimpse of downtown hustle and bustle and grab some joe next door while your there! seriously great shop read more

This is a long shot, but has anyone turned up with a dove charm in the past several years? It would have been on a charm bracelet, it's a very sentimental piece. It is from the Vatican and my mother loved it. If so, I can be reached at saphin.moonvine.trellis@gmail.com Kindest Regards, Kate read more

I've had 3+ FFL firearm transfer transactions at Capital Loans. Mickey, Ian and Rob have been nothing but polite, knowledgeable, and professional. They offer affordable services at a convenient location for me. I would recommend them to anyone! read more

Some of the most upstanding people on the Hill. My office was broken into and these guys not only helped me recover multiple items within a couple days but also helped me connect with other pawn shops throughout town. read more

I love most of the staff- they are considerate and pretty cute...but there is this little leprechaun that has the worst way of making you feel like crap. Besides him I find myself going back to buy and sell items. read more

I've been going to Capital loans for years and have always found cool stuff I want. I sell Gold to Capital Loans when I need cash, I'm always happy with the transactions. Thanks guys! read more

I was two days late on getting to the store. These guys would rather steal your equipment instead sell it back to you. Pure pukes of personal that runs and owns the store read more

The other 5-star reviews don't lie - these guys are awesome!! They have gone above and beyond to help me with what I've needed, and I've had great experiences. read more

These guys are intuitive,honest and polite.straightforward..even accommodated my jewelery transaction.promptly .thanks again guys

Dickwads still haven't tried to reimburse me for the iPad they stole and sold illegally Best advice don't do business here ever

Ian,Travis are fantastic . Travis is Funny Halloween time Ian break out with afro wig. Prices fair. Thank you guys read more