they will hold your car hostage and threaten to charge you double and not put your car back…read moretogether properly. 0 star do not go to this place. the employee yelled at me. the owner then called with an attitude. both were on speakerphone while as was at the dealership. I was very polite, i went in and asked for permission to get pictures of the water leaking into my car. I was walked back to my vehicle. when I called from dealership for findings, because they needed to know what was leaking, I had to call police to get my car back they said I was recording them. no, I asked permission got my car only in photos and video. I was very careful to make sure only my car was recorded not the shop or employees.. when I asked for paperwork or findings the owner AL told me they don't do paperwork but they gave the officer a receipt. avoid at all costs this is not a trustworthy business

sadly I'm responding to my google review on my yellow Volvo. since it seems the owner is the only…read moreone who can leave comments. so I hope he sees this. One of your techs did say to me why not use black marker to cover up your he striping despite what you might think that aside. your tech also did peel off my weather stripping without asking. Im sure you have cameras I'd be more then happen then to give you the date for you to go back and look for yourself. don't trust this place

This is an awesome service for weird shield repair. It's decent rate and the lady was very nice …read more The location is just opposite to Kohl's near an orange chain. If you find it difficult to find just call the number and they immediately respond. The service took time but they had repaired the crack on word shield and she was very transparent on what to expect vs not to expecte after repair.

I reached out on a day when they weren't at the mall. She called me right away and said she would…read morebe there the next day. I showed up the next day and she got started right away on my rock chips. She was able to attend to three other customers at the same time while finishing up with mine. She really knows the protocol with insurance companies and used her cell phone to make the contact. My insurance covered it which was great! Very worth my time and money.

What the world needs now is more awesome folks like Al…read more Punctual, friendly, fair and does great work.

I called Al after getting a rock chip in my new car. He was near by and came to our house within…read morea few hours. Fixed the crack in 10 minutes. I couldn't believe the reasonable rate either. a very kind young man. We hired him for 2 other windshield replacements we needed.

We needed a new driver's window on our vehicle. They were able to get us in quickly, they…read morecompleted the project within a couple of hours or less, and they did a great job cleaning up the interior free of charge. The price was incredibly reasonable. Thank you so much for your friendly and professional service!

Extremely Disappointing Service and Zero Accountability…read more I had a very frustrating experience with this auto windshield company. I was charged for what I was told was a higher-quality, more expensive windshield, but they installed what appeared to be a generic one instead. Within just a few days, the glass cracked. When I reached out, I was repeatedly told someone would call me back, but no one ever followed through. After several attempts, the last person I spoke with told me I would have to pay full price for a replacement--despite the fact that the windshield had just been installed and failed almost immediately. I was also told that "all windshields are identical" and that no brand or manufacturer is better than another, even going so far as to claim that Gorilla Glass is just generic glass with a label on it. This made me feel like they weren't being transparent about the product I actually paid for. Overall, they refused to stand behind their work, didn't honor what they originally told me, and were extremely hard to reach once problems came up. Based on my experience, I cannot recommend this company at all.

I called about eight auto glass shops in the Whatcom/Skagit area after having my car broken into,…read moreand Mt. Baker Auto Glass gave me the lowest price estimate and soonest appointment opening. They were ready upon my arrival and provided great service throughout; from the friendly greeting to the quick(!) and completely satisfactory replacement install. Highly recommended!

It is an Auto glass place. It has a great team of Service people. The estimate was quickly done. I…read morehave one of those new cars where the electronics need to be recalibrated when the windshield is replaced. Mount baker auto glass coordinated with my dealer so that all I had to do is drop off the car at 9am and then at 4pm I got a call saying it was done. The was done and it looked great! At other places I had a fair amount of trash with my replaced windshield. Not at Mt Baker. The car was delivered on-tome and clean

The process of booking and filing a claim online with my insurance company went well…read more The staff were friendly and efficient through the whole process. The tech said my windshield was "an easy one to do." I looked everything over afterwards and was very impressed with his work. I paid a $100 deductible on my insurance plus the cost of new wiper blades, which really needed replacement. Highly recommend Safelite!

We scheduled a home installation, having read complaints of waits at the shop. Lots of…read morecommunication by our technician the day before as well as the morning of our appointment. He installed the windshield within 1.5 hours and we're happy with it, Absolutely recommend!

They damaged my mirror and didn't clean the interior roofing or the fabric panels of my doors. When…read morewe took my vehicle back, the smug owner insisted that his employee who he claims is the best window tinter in town would never do such a thing. I would have definitely noticed if I had random and bizarre scratches on the rear view mirror of my daily driver. He wiped some things down and sent my father away. Mistakes happen - the detailer must have bumped it with equipment as I can assume from the marks, but I don't appreciate being patronized. I love supporting local businesses but for $220, I will be taking my vehicle elsewhere.

We were driving up north and got hit by a rock on hwy 5 the day before veteran's day. The rock chip…read morewas a little smaller than the size of a dime. I immediately called around and nobody answered the phone around noon time on the day before veteran's day. Fortunately I found Bellingham Detail and Glass and "Lee/Leigh?" The owner was able to repair it for me on the same day at a reasonable price, so the crack doesn't get bigger and might otherwise require a replacement in the future.. he is super Kind and experienced and totally knows what he's doing. We are super fortunate to have found Bellingham Detail and Glass!

Jim was great, easy to work and schedule with, and best price for the labor hands down. Will…read morerecommend him to friends for auto glass needs.

Jim has helped me with my auto glass repairs for years. Now deciding to open Precision Glass was a…read morenatural. Jim is quick, responsive, high quality and honest. I would recommend Precision Glass to all my friends as I am confident Jim wont let them down.