I reached out on a day when they weren't at the mall. She called me right away and said she would…read morebe there the next day. I showed up the next day and she got started right away on my rock chips. She was able to attend to three other customers at the same time while finishing up with mine. She really knows the protocol with insurance companies and used her cell phone to make the contact. My insurance covered it which was great! Very worth my time and money.

This is an awesome service for weird shield repair. It's decent rate and the lady was very nice …read more The location is just opposite to Kohl's near an orange chain. If you find it difficult to find just call the number and they immediately respond. The service took time but they had repaired the crack on word shield and she was very transparent on what to expect vs not to expecte after repair.

A shout out to Lone Pine for their services: replacing my windshield, and then a few months later,…read morefixing a rock chip for me. The new windshield is holding up far better than the OEM, with better camera calibration tolerances than factory. I wouldn't hesitate to recommend Lone Pine to anyone- especially over any national chain. Many thanks.

Tyler is thee person for anything glass. I won't take my vehicles anywhere else. My truck with only…read more2500 miles suffered a rock hit that I needed to address quickly, he got me all sorted in quick time. Super fairly priced and most importantly, I can tell cares about small details as if it was his own vehicle. I will be using him for our companies 40 vehicle fleet hands down. Being as organized and knowledgeable as he is allows me to recoup time and trust the job was done right. Would give Lone Pine Auto Glass a 6/5 if I could.

What the world needs now is more awesome folks like Al…read more Punctual, friendly, fair and does great work.

I called Al after getting a rock chip in my new car. He was near by and came to our house within…read morea few hours. Fixed the crack in 10 minutes. I couldn't believe the reasonable rate either. a very kind young man. We hired him for 2 other windshield replacements we needed.

The process of booking and filing a claim online with my insurance company went well…read more The staff were friendly and efficient through the whole process. The tech said my windshield was "an easy one to do." I looked everything over afterwards and was very impressed with his work. I paid a $100 deductible on my insurance plus the cost of new wiper blades, which really needed replacement. Highly recommend Safelite!

We scheduled a home installation, having read complaints of waits at the shop. Lots of…read morecommunication by our technician the day before as well as the morning of our appointment. He installed the windshield within 1.5 hours and we're happy with it, Absolutely recommend!

I called about eight auto glass shops in the Whatcom/Skagit area after having my car broken into,…read moreand Mt. Baker Auto Glass gave me the lowest price estimate and soonest appointment opening. They were ready upon my arrival and provided great service throughout; from the friendly greeting to the quick(!) and completely satisfactory replacement install. Highly recommended!

It is an Auto glass place. It has a great team of Service people. The estimate was quickly done. I…read morehave one of those new cars where the electronics need to be recalibrated when the windshield is replaced. Mount baker auto glass coordinated with my dealer so that all I had to do is drop off the car at 9am and then at 4pm I got a call saying it was done. The was done and it looked great! At other places I had a fair amount of trash with my replaced windshield. Not at Mt Baker. The car was delivered on-tome and clean

Extremely Disappointing Service and Zero Accountability…read more I had a very frustrating experience with this auto windshield company. I was charged for what I was told was a higher-quality, more expensive windshield, but they installed what appeared to be a generic one instead. Within just a few days, the glass cracked. When I reached out, I was repeatedly told someone would call me back, but no one ever followed through. After several attempts, the last person I spoke with told me I would have to pay full price for a replacement--despite the fact that the windshield had just been installed and failed almost immediately. I was also told that "all windshields are identical" and that no brand or manufacturer is better than another, even going so far as to claim that Gorilla Glass is just generic glass with a label on it. This made me feel like they weren't being transparent about the product I actually paid for. Overall, they refused to stand behind their work, didn't honor what they originally told me, and were extremely hard to reach once problems came up. Based on my experience, I cannot recommend this company at all.

Louis Auto Glass is now Safelite -- unfortunately…read more Having done thousands of dollars worth of business with LAG over the years and being treated very well, I am sorry to report that Safelite is not carrying on with that shop's ethos. About a month ago I brought my car in to diagnose a leak in the windshield, apparently caused by a lower cowl deforming over time and allowing water to leak in behind the dash. Both a technician and a manager came out to look at the issue, and the the technician told me to source the part and bring it in for an "easy 10 minute installation; I've seen this many times with this particular car." The manager concurred. I sourced the part and called yesterday to make an appointment for the install. The curt, unhelpful person on the phone ("Mara") insisted that this was not possible and that the repair must have been from the Louis Auto Glass days and was no longer part of their service. Except that LAG became Safelite three months ago--and the signs for the latter were already on the building, uniforms changed, etc. She further insisted that she had no way of billing for the job because it had no "labor code" or similar that she could send to a particular technician's phone (huh?!). Then she said I should bring the car and part in because "a technician might decide to do it." (Again, what?!) When I asked the obvious follow-up, namely why I'd bring the car in if they couldn't perform the service, she said "in case they can recommend something." Like what? Completing the job they'd already suggested and specified parts and a timeframe for? This place is somewhere between incompetent and indifferent, not a good look at a location that once housed a genuine, family-owned, service-focused local small business. RIP Louis Auto Glass. Confusingly, LAG's website is still up (they have other locations) with the Bellingham location featured. This saga does have a happy ending: Tyler at Lone Pine Auto Glass installed the part, showed me what he was doing and why, carefully explained that the part might not permanently fix the issue, and made a reasonable recommendation for next possible steps. Oh, and then he just shook my hand and didn't charge me! What a guy! So, Bellingham has lost a small business but also gained a new one. And the clowns at Safelite have lost a customer for life whereas Lone Pine Auto Glass just got a new one. This spring our ProMaster is getting a sunroof and driver-side panel windows. Guess who won't be getting that business?

I've had my eye on this place for a couple of years, my car needed a new windshield. There are…read moreactually two businesses in this building, the glass place is on the right. There is one gentleman who owns and runs this business, he has a little desk inside the bay where he will install your windshield. He is friendly, but often hard to understand. He will give you a quote and, if he is available, he will install the windshield on the spot. This is what I did. He works quickly, and thoroughly. He seem to do a good job, though there was some debris left in the car when he was finished. The windshield was installed professionally, and has been working great since it was done. No issues. It took about 70 minutes for him to complete the job, less then he had estimated. The cost of the windshield was a bit more than he had quoted previously, but that was OK, it was still a fair price. I would recommend this place to someone looking to get a good price for a windshield. I sat and waited while he did the installation, though I think he prefers that people leave their car while he does the work. There is a chair available but there is no comfortable waiting area while the work is done. If you are here in winter it will be cool if not cold.

Giving one star is too generous for this business…read more The good:The glass was installed and doesn't leak. The cost was reasonable. The bad: He did not replace the molding as agreed to. The rearview mirror was remounted crooked with the wires hanging out of the protective covering. There are two electronic functions of the mirror; an on/off switch for my headlights and a switch to dim the mirror for night driving. Neither function work now. I went back to discuss the issue. The owner was confrontational and refused to take responsibility for the now faulty mirror. It worked fine before I brought the vehicle to him for the window replacement. The discussion ended with him yelling at me in broken English and rudely slamming the door to my vehicle. I'll never go back to this non-professional business and I discourage anyone from going there in the future. Go someplace else and pay a little extra. This guy isn't worth the headache.

Great service , great service quality tint , done in a timely manner ! With all my searching…read morethroughout bellingham this is what I was recommended by a friend and this is the place to get your tint . Great prices , great value

I was in and out in 30 minutes for a window installment. Got the part ordered in a day and done the…read morenext. You're not going to find anyone with a better price in Bellingham.

I have been going to Bellingham Detail since I moved to the area in 1988. I think it's important to…read morewrite reviews that actually help the consumer, so here are some reasons why I have been a loyal customer for TWENTY THREE YEARS: 1. Quality: They offer the only hand car wash in the area, and the quality has always been impressive. 2. Convenience: The shop is located on Pacific Street which is easy to get to from anywhere in the county. It has never taken more than a day for the job to be completed. I can drop my car off in the morning on my way to work, get a ride from the owner to my workplace, and get a ride back to pick up my car at the end of the day. 3. Excellent Customer Service / Accountability: I am a tough customer and not shy about making critiques, and Lee is extremely easy-going and always willing to go the extra mile to accommodate. I stopped by once on a busy day for a mini detail, and Lee didn't charge me as a courtesy because of the wait. Customer service like that is not common among small businesses in this economy. 4. "Customer is Always Right": What really stands out to me is Lee's commitment to his customers and their satisfaction. Like me, many people are high-strung about their vehicles and will except nothing less than the most superior quality. An example of this is what I witnessed about a month ago when I picked up my car after having it detailed: a customer became aggressive because he could still see a nasty ding with exposed primer after it had been detailed. He insulted the service, and belittled the employee who tried to offer help. Lee stepped in and: a. explained that the scratch was too deep to be buffed-out; and b. offered a complimentary paint touch-up. The customer quickly changed his tune in light of this outstanding customer-care. Hence, why I am writing this review. 5. Consistency and Longevity: This, coupled with the high standards of quality sets Bellingham Detail apart from its competitors - which is supported by the fact that this is a local business and has been under the same ownership since 1980.

They damaged my mirror and didn't clean the interior roofing or the fabric panels of my doors. When…read morewe took my vehicle back, the smug owner insisted that his employee who he claims is the best window tinter in town would never do such a thing. I would have definitely noticed if I had random and bizarre scratches on the rear view mirror of my daily driver. He wiped some things down and sent my father away. Mistakes happen - the detailer must have bumped it with equipment as I can assume from the marks, but I don't appreciate being patronized. I love supporting local businesses but for $220, I will be taking my vehicle elsewhere.