Extremely Disappointing Service and Zero Accountability…read more I had a very frustrating experience with this auto windshield company. I was charged for what I was told was a higher-quality, more expensive windshield, but they installed what appeared to be a generic one instead. Within just a few days, the glass cracked. When I reached out, I was repeatedly told someone would call me back, but no one ever followed through. After several attempts, the last person I spoke with told me I would have to pay full price for a replacement--despite the fact that the windshield had just been installed and failed almost immediately. I was also told that "all windshields are identical" and that no brand or manufacturer is better than another, even going so far as to claim that Gorilla Glass is just generic glass with a label on it. This made me feel like they weren't being transparent about the product I actually paid for. Overall, they refused to stand behind their work, didn't honor what they originally told me, and were extremely hard to reach once problems came up. Based on my experience, I cannot recommend this company at all.

Louis Auto Glass is now Safelite -- unfortunately…read more Having done thousands of dollars worth of business with LAG over the years and being treated very well, I am sorry to report that Safelite is not carrying on with that shop's ethos. About a month ago I brought my car in to diagnose a leak in the windshield, apparently caused by a lower cowl deforming over time and allowing water to leak in behind the dash. Both a technician and a manager came out to look at the issue, and the the technician told me to source the part and bring it in for an "easy 10 minute installation; I've seen this many times with this particular car." The manager concurred. I sourced the part and called yesterday to make an appointment for the install. The curt, unhelpful person on the phone ("Mara") insisted that this was not possible and that the repair must have been from the Louis Auto Glass days and was no longer part of their service. Except that LAG became Safelite three months ago--and the signs for the latter were already on the building, uniforms changed, etc. She further insisted that she had no way of billing for the job because it had no "labor code" or similar that she could send to a particular technician's phone (huh?!). Then she said I should bring the car and part in because "a technician might decide to do it." (Again, what?!) When I asked the obvious follow-up, namely why I'd bring the car in if they couldn't perform the service, she said "in case they can recommend something." Like what? Completing the job they'd already suggested and specified parts and a timeframe for? This place is somewhere between incompetent and indifferent, not a good look at a location that once housed a genuine, family-owned, service-focused local small business. RIP Louis Auto Glass. Confusingly, LAG's website is still up (they have other locations) with the Bellingham location featured. This saga does have a happy ending: Tyler at Lone Pine Auto Glass installed the part, showed me what he was doing and why, carefully explained that the part might not permanently fix the issue, and made a reasonable recommendation for next possible steps. Oh, and then he just shook my hand and didn't charge me! What a guy! So, Bellingham has lost a small business but also gained a new one. And the clowns at Safelite have lost a customer for life whereas Lone Pine Auto Glass just got a new one. This spring our ProMaster is getting a sunroof and driver-side panel windows. Guess who won't be getting that business?

I called about eight auto glass shops in the Whatcom/Skagit area after having my car broken into,…read moreand Mt. Baker Auto Glass gave me the lowest price estimate and soonest appointment opening. They were ready upon my arrival and provided great service throughout; from the friendly greeting to the quick(!) and completely satisfactory replacement install. Highly recommended!

It is an Auto glass place. It has a great team of Service people. The estimate was quickly done. I…read morehave one of those new cars where the electronics need to be recalibrated when the windshield is replaced. Mount baker auto glass coordinated with my dealer so that all I had to do is drop off the car at 9am and then at 4pm I got a call saying it was done. The was done and it looked great! At other places I had a fair amount of trash with my replaced windshield. Not at Mt Baker. The car was delivered on-tome and clean

I have been going to Bellingham Detail since I moved to the area in 1988. I think it's important to…read morewrite reviews that actually help the consumer, so here are some reasons why I have been a loyal customer for TWENTY THREE YEARS: 1. Quality: They offer the only hand car wash in the area, and the quality has always been impressive. 2. Convenience: The shop is located on Pacific Street which is easy to get to from anywhere in the county. It has never taken more than a day for the job to be completed. I can drop my car off in the morning on my way to work, get a ride from the owner to my workplace, and get a ride back to pick up my car at the end of the day. 3. Excellent Customer Service / Accountability: I am a tough customer and not shy about making critiques, and Lee is extremely easy-going and always willing to go the extra mile to accommodate. I stopped by once on a busy day for a mini detail, and Lee didn't charge me as a courtesy because of the wait. Customer service like that is not common among small businesses in this economy. 4. "Customer is Always Right": What really stands out to me is Lee's commitment to his customers and their satisfaction. Like me, many people are high-strung about their vehicles and will except nothing less than the most superior quality. An example of this is what I witnessed about a month ago when I picked up my car after having it detailed: a customer became aggressive because he could still see a nasty ding with exposed primer after it had been detailed. He insulted the service, and belittled the employee who tried to offer help. Lee stepped in and: a. explained that the scratch was too deep to be buffed-out; and b. offered a complimentary paint touch-up. The customer quickly changed his tune in light of this outstanding customer-care. Hence, why I am writing this review. 5. Consistency and Longevity: This, coupled with the high standards of quality sets Bellingham Detail apart from its competitors - which is supported by the fact that this is a local business and has been under the same ownership since 1980.

They damaged my mirror and didn't clean the interior roofing or the fabric panels of my doors. When…read morewe took my vehicle back, the smug owner insisted that his employee who he claims is the best window tinter in town would never do such a thing. I would have definitely noticed if I had random and bizarre scratches on the rear view mirror of my daily driver. He wiped some things down and sent my father away. Mistakes happen - the detailer must have bumped it with equipment as I can assume from the marks, but I don't appreciate being patronized. I love supporting local businesses but for $220, I will be taking my vehicle elsewhere.

Fast and efficient service. very responsive. Good pricing. Will use again. Did a great job!read more

From the owner: We are a mobile family-owned and operated company we specialize in glass glazing, windshield…read morereplacements. Basically any of your glass needs residential, commercial and Auto. We also do RV boats semi trucks. We can also provide mirrors and shower doors

**This business is now on 5410 Barrett Rd near Ferndale.. a little north of the Orca motel on…read morePacific Coast Hwy** Okay, now that I shared the new location, let me tell you about the extraordinary experience I had with this business! My old '99 van's window had gotten smashed on Tuesday morning, so I started calling around for a replacement estimate, and 1st Choice gave me the best price, even though it was a special-order window due to my van being so old.. Amazingly, my window was replaced just a couple days later, on Friday; and it wasn't an easy install.. during the process, it was discovered that the pre-existing dent on the door had bent the support rods on the interior of the door a little... but he was able to deal with it so well that the window now works perfectly- and here's the thing: even though that surprise damage lengthened the repair time, the price didn't change, and as someone who had to scrape the barrel for money to pay for the repair to begin with, I'm beyond grateful for that kindness! So few repair shops nowadays are willing to go the extra mile to complete the unexpectedly complex job without increasing the cost, simply to do it right.. it's noteworthy that 1st Choice Auto Glass is one of them and if you're in need of window or windshield replacement, I highly recommend this business!!

Don't use this company, installed my windshield improperly and sent us home without calibrating are…read morevehicles collision warning system. It's been over months with no communication. We showed up and a safelite truck with license plate number D96241B did installation for 1st choice and did it wrong but I don't get the quality warranty that comes with safelite.

Adam is wonderful to work with! We decided to put a ceramic coat and on our car to prevent rock…read morechip's and scratches. Even though our car is only 3 months old he found several imperfections in the original coating. He was able to correct those and now they look great! He is very professional, uses extreme care, precision, and great attention to detail. I highly recommend this company for any detail work.

Exceptionally pleased with a variety of services offered by Final Touch. After having my SUV…read moredetailed inside and out a year ago, I didn't hesitate to go back for another detail and window tint. All employees are professional, polite, and detail oriented. Super impressed by the window tint installation! Will go back again!

Jim was great, easy to work and schedule with, and best price for the labor hands down. Will…read morerecommend him to friends for auto glass needs.

Jim has helped me with my auto glass repairs for years. Now deciding to open Precision Glass was a…read morenatural. Jim is quick, responsive, high quality and honest. I would recommend Precision Glass to all my friends as I am confident Jim wont let them down.

I should have gone to Streamline Glass for my first windshield replacement…read more They did a very good job with good communication and explanation. They are honest and trustworthy.I highly recommend them!

Great service and they are very willing to work with your schedule!…read more I had a crack on my windshield from a few weeks ago which I wanted to get filled before a drive down the west coast. Called right when they opened and the gentleman told me to bring it right down and they would work on it. Got both of them repaired (didn't realize there was another one) and I was in and out of the place in about half an hour! ICBC covered it, but at $81, I would've paid it in a heartbeat for the prompt service.

Recently was in a parking lot collision. After getting 2 estimates 1 at 3600.00 including a new…read morehead light at 1700.00. Then another 1 at 4800.00. Ends up. IPEELED AWAY THE WRAP FROM THE SAID DAMAGE it was fine. The wrap just saved me a bundle .

I've taken my entire fleet to the Tint lady. The customer service is fantastic and the install…read morestaff was amazing and very professional. My vehicle was completed on time and as contracted. I couldn be more happy. Once again The Tint Lady has done a great job and I'm looking forward to my next project with them. 2018 Ford Explorer