Erich was very responsive to our request for a re-keying of our new house. He arrived right on…read moretime and did a great, professional job on our locks. He even put a special mark on our keys to make them easy to identify. His prices are very reasonable.

Very responsive, friendly, and extremely reasonable pricing. Would highly recommend for any jobs.read more

Arrow is excellent! First incident: They sent a great tech to my home to retrieve my (only) set of…read morecar keys locked in the trunk of my car. Great service, good rate! (and he didn't even laugh!) Second incident: The connector on my car remote broke, and I failed in my efforts to contrive a fix. So I was amazed that Arrow had my exact car remote in stock, reasonable price--and this was for a 2008 Mercury!

I had a broken lock (the latch didn't go in) and a lock that needed rekeying. After reading rave…read morereviews, I decided to give them a call. They were able to send a technician the next day. Jerry arrived just on time. He fixed the broken lock and rekeyed both locks. It only took him 20 minutes! The charges were very reasonable. $120 for a service call; $35 for rekeying each lock. The total including taxes was about $207. I highly recommend them!

If you happen to lose your car keys, give Keywest a call before you call the car dealership…read more They saved me about $300 and a lot of hassle in having to tow my car to the dealership and had me back on the road in 20 minutes. They also recommended ways to prevent my keys from sticking in my door lock, which I doubt any dealership would know.

Cameron at Keywest Lock Service was amazing. Both the door locks on my trick had been messed with…read moreto the point that neither door could open. I tried calling AAA twice and they could not get in. Cameron came by, was able to open one of the doors, and then offered a repair estimate to get everything back into shape. He did so quickly, with excellent service, excellent repairs, and excellent communication. I highly recommend Keywest Lock Service snd Cameron! Cheers-

Quick, friendly and expert service! I needed a replacement key for a lockable box and they had one!read more

Been a customer there for years because they were located conveniently. They've always been a bit…read morerude but I overlooked it. Today I was waiting for a parking space to shop next door and then swing by there to copy a key. Since I was shopping elsewhere I didn't want to park in their lot. While I was waiting for a car to pull out of the street door, my bumper was hanging a foot or so into their driveway. No cars were trying to get in. Nobody was being inconvenienced but one of their employees, who was backing out of a spot in their lot decided to get out of his car and tell me to move. He said "you can't park there" to which I replied that I wasn't parked, I was waiting for a guy that was going to pull out. He then tried to incorrectly define for me what "parked" meant and I told him I wasn't harming anyone and I'd be gone shortly. Then he pulled the classic passive-aggressive BS that "customer service" people go to when they know they are wrong: "Ok sir we'll try to have a nicer say...you seem to be really angry" The irony of course is that the guy saying this got out of his car to get mad at me for blocking 1/10th of his driveway. Last straw for these guys. Lots of other locksmiths around that aren't angry and aggressive.

First off, Arrow Lock Service and Bellingham Lock and Safe are one and the same, just different…read moredepartments. I carted a door into the establishment because a key would not fit in the outside of the deadbolt, but would in the inside. It was easier to take the door in than to remove the lock. The manager waited on me. He worked on the lock for almost an hour. He explained that somebody had tried to use a master key and screwed things up inside. At the end, he sent me on my way, a very satisfied customer, with an extra key and having paid a bill about half of what I thought it would be. I will return.

I recently needed a skilled locksmith to get me into three safes in one residence. As a former…read morelocksmith myself I knew it was going to be a difficult job, requiring real skills. Jaron Sutton diligently worked through the day and got them all opened and changed the combinations for me. He was very professional and I recommend him highly to anybody who needs a skilled crafstman.

They were ready to go let my daughter in her home at 11:00 pm and arrive within 10 minutes…read more Then she found her key and I called back to cancel and offered to pay for the false alarm and they didn't want anything for their time. Great friendly customer service!

I live on an island off of Bellingham and needed help opening and re-keying a digital door lock…read morewhose battery had died. Beattie's Lock Smith responded the same day I called, jumping on an early evening ferry to come out and do the job. Unbelievable customer service at a very reasonable fee. I highly recommend this compan!

These guys are hands down my favorite locksmiths in the entire lower mainland and valley. They are…read morefriendly, knowledgeable, and fast! I am an avid lock collector, I frequent this shop 2 to 3 times a week. I buy all my locks here! These guys are awesome! They have time for every single customer and make you feel at home. I can't wait to go back.

From the owner: Residential, Commercial, Industrial. Have a lock problem ? We can help !read more

This will be my go to locksmith. he arrived quickly, was polite, efficient, reasonable. I highly…read morerecommend him. thank you so much for the tips as well on types of locks and door handles.

Very quick to repair and appropriate with fee and very pleasant as well explained the problem to me…read more.