We recently needed a tow for our Jeep which suffered a major electrical issue…read more Dispatch answered my concerns with our vehicle delivery to the dealership. Arriving driver was polite and very experienced in getting our vehicle safely loaded. He was also observant to avoid damaging our property, while operating a large flat deck tow vehicle. This is the second time we had to have one of our vehicles towed and ASAP has become the "to-go-to" service provider! Thanks ASAP! Sincerely, Paul W. Ferndale, WA. US Military (Retired) Law Enforcement Officer (Retired)

The best service fast and friendly driver. Office help…read moreSailor does an Awesome job. Thanks again Diana Zaragoza

I was in an accident just across the border and was striking out getting any help until I called…read moreASAP. Aaron, the owner, cancelled his Saturday night plans and came to my rescue. He was kind, capable, and made me feel safe in a vulnerable situation. He towed me from Langley to Seattle so we spent some quality time together. This is a great company owned by a great guy who wants to do right by his customers. Five stars isn't enough.

Donovan was awesome and super helpful. He got here fast and gave me an idea to save a few bucks…read more Thank you Donovan for your superb experience and generous help.

These guys know there stuff. If your looking for a shop you can trust call Brandon!,read more

I had a great experience at Service Pro on January 13th. My car had a huge oil leak on my way home…read morefrom Canada and I limped into the shop. They were able to get me on the lift in a few minutes and immediately isolated the leak. Got the repair done quickly so I can get back on my way home and the cost of the total repair was more than fair. I was extremely grateful for this shop and the customer service they provided

Found a car I was interested in over the weekend. Called on Monday morning and they were able to…read moreget it in for a pre purchase inspection right away for a good price! The customer service was amazing and they did everything over the phone. They checked it out really well and explained any issues like I was five without condescension so I understood what i was getting and I trust their assessment completely. I'm super happy with the car. 10/10 recommend

Service was made so easy . The quality work was great plus.... I will always be there customer.read more

10 out of 10, would recommend…read more I think this is a gem of an automotive shop and if they weren't so awesome of a shop, I would totally gate keep them. I have to let others know that this is a safe, fair and honest shop that I recommend people to go. Thank you again Jenny and Jessie for being so helpful and kind with everything!!!!

Flat Black was recommended to me by a friend when I was literally stuck on the side of I-5 (on a…read moreweekend!) and needing someone I could tow my car to ASAP. I left the car outside their shop, tossed my key in the key drop, and first thing Monday they gave me a call with a time they'd be able to look at the car. Luckily, the problem was a minor one, and they had it fixed and back on the road in a matter of hours - for less than $50! When my daughter, who lives in Bham, was borrowing my car recently and wanted to get it inspected before considering purchasing it, she dropped it off at Flat Black for a thorough look. They called me that afternoon with a detailed list of what needed to be done, and how the car looked overall. They gave it an oil change, serviced the transmission, and a couple of other things - all in a couple of hours. I got the car back from my daughter yesterday and it's running better than it has in months. It's sometimes hard to feel like you're making a good choice when finding someone trustworthy to take care of your vehicle; but I would not hesitate to bring my car to Flat Black again if it needed anything done.

The service was great and great care was take as my baby was lifted onto the…read moreTruck. Same off the truck!Thanks much!

Amazing!!! I was really in a bind and JC-Towing, without…read morehesitation, stepped up to the plate, coming to my rescue! I had a car that was on a lease when I moved from San Diego to Alaska, ya that's another story. I was in a bind because my lease was up and I wanted to return my car to the dealer. I had to send it via the ferry system as I now live on an island. I decided to send my car to Bellingham, made the most sense. However the dealer said he would not pick up my car from the ferry, said he didn't have the staff. I attempted to contact the transport service used by dealers to get cars to their dealership, but they were not at all helpful, wouldn't return phone calls etc. I was looking at having to take 4-5 days off of work to accompany my car on the ferry just to drive it a few miles to the dealer and fly home, or fly in meet the car drive it there and fly back, less days off of work but much more expensive. I was really stuck. Then I thought maybe a Tow-truck company would be willing to entertain the idea, so I hit my Yelp. I looked through the tow companies but wasn't getting a good vibe on any of them. I saw JC-Towing with one positive review. We all know what that usually means. Someone just opened up a new place and has a buddy with Yelp write a review, something told me this was not the case here, so I called, and Thank God I did. I spoke to JC and felt comfortable. By the time our conversation was over I was confident this was the right choice. We coordinated everything over the phone and my car was delivered, without any problem, on time, as promised. I am so Thankful that I found JC`s! This man is extremely reliable, very honest and trustworthy. I cannot thank him enough for relieving the stress of trying to make this happen, and doing it with a can do/no problem attitude. ***I would highly recommend his services to anyone and everyone I know, to include all my fellow Yelpers****

I can't say enough good things about Armstrong Family Autocare without sounding like a paid…read morepromoter or something, but believe me, this was an OUTSTANDING car repair experience!! Be honest: how many mechanics have you dealt with who actually aim to reduce the cost of the service?! Alex did!! My old '99 Voyager was acting wonky; it would start but then some components would work while others wouldn't.. one day the windows operated, but the wipers or heater fan wouldn't; the next day NONE of them worked; the next day they all worked fine.. and so on and so on Got a brand new top-of-the-line Napa battery.. didn't help .. so then I had the alternator tested by 3 different places who all said it had a bad diode, so I reached out to a few companies here, got quotes, and Armstrong's was the most reasonable price (plus nearby my place) so I brought the Voyager in, crossing my fingers that some unknown -expensive- additional work wouldn't be urged on me, as I've frequently experienced with other repairs Long story short, Alex told me it actually wasn't the alternator being bad, it was the ignition switch, and I gotta be honest and say I was hugely skeptical because the other companies had advised me to get a new alternator, why would they recommend it if it wasn't the problem? ...but I decided to trust Alex, and the repair cost was literally HALF the cost of replacing the alternator (which was already a very reasonable price!) But this morning was the iron test: would everything work like it did when I picked up my vehicle? IT SURE DID --the wipers, the windows, the heater fan ALL WORKED AT THE SAME TIME!! That hasn't happened in forever! LOL This review is getting long but I wanted to share the deets because frankly, given the symptoms, the tests AND my belief in the test results... Alex could have very easily done the cheaper ignition repair but said nothing and charged for the more expensive alternator replacement that I was asking for -and I wouldn't have known the difference and would've just been happy to have things working- but he was honest and upfront and didn't take advantage of my ignorance.. like other shops around here have done or tried to do to me in the past How awesome is THAT?! So believe me when I say that everyone reading this who might be searching for a mechanic they can trust as much as they'd trust a friend to do the work (if they had the skills) .....look no further This is a good person who does good work! ~~listen to Grandma, now~~

I have several older vehicles and I bring them to Armstrong because the work done is efficient,…read morereasonably priced and thorough. They're nice people and I'd highly recommend this place for your cars.

We fixed the A/C last year of one car and now we take both our cars to Lucky's for maintenance…read more Owner and staff are honest and reliable, and they do not overcharge, seriously! We'll not take our cars to any other shops!

OMG the service here was amazing! I called for a routine checkup last minute and they scheduled me…read morefor the next day. They were not only friendly but in the 45 mins I was there managed to give me a pdf with pictures and videos of my vehicle color coded in green, yellow, and red. Green being good to go, yellow being problems needed to be look at in the near future, and red being problems that needed to be addressed right now. All with explanations and questions further answered by the manager who explained it to me well esp for someone with no car knowledge. The manager was really upfront with me telling the costs of those repairs and if I was looking to buy a new car it might be cheaper to get a new one. I've had mine for 11 years that's been on multiple cross country road trips and I was not responsible enough to do good maintenance on it. It really made me trust them. I did not feel like I was getting hustled whatsoever which is something I'm sure everyone fears going into the auto shop. Not to mention they were dog friendly, had free coffee, and a record player with various records available for you to play. I got my vehicle within the hour. They gave me a new air freshener, thank you card with a company pen / business card inside, and they included a keychain with a punch card for a reward after some visits. Like wow! You can't ask for more.