Ordered from their website, my Auntie was very appreciative of the beautiful flowers we sent her…read more One day turnaround, and emailed us a picture of of the flowers. Super impressed and will order from them again!

The online ordering process and service were easy and convenient. The selection was wide and priced…read morereasonably. Order was delivered same day too.

I'm honestly blown away by how beautiful this bouquet turned out. The arrangement is full, vibrant,…read moreand perfectly balanced with rich red and soft pink roses that look incredibly fresh. The detail is what really makes it stand out the floral lettering and heart design are so thoughtfully done and add such a unique, personal touch. Even more impressive, these were ordered just three days before they were needed, and everything came out perfectly and right on time. You can tell a lot of care and skill went into creating this. It's not just flowers, it's a statement piece. Pictures don't even do it justice it looks even more stunning in person. Thank you to the flower shop and the artist for truly bringing this design to life. If you're looking for something that feels special and elevated, this is it. Highly recommend!

Great service and timely delivery. Floral arrangement was just beautiful! Pleasure to work with and…read morelooking forward to placing more orders.

The arrangements were perfect and beautiful. They brought us comfort, peace , and beauty during a…read moredifficult time. Would definitely recommend to friends and family.

I ordered my bridal bouquet from here, and it was gorgeous!!! Thanks for creating such a beautiful…read morebouquet with white garden roses! It was a showstopper and a dream--a bouquet I will always remember. She also packaged my bouquet very well, and told me how to care for it, so it would stay freshest at my wedding the next day. Thanks Sophia!

I had a great experience with Cupertino florist for my Daughters Birthday Party. The flowers were…read moreamazingly fresh. Also for what I paid for was really worth it!! Jay the owner was really helpful with showing and picking the right color for my event, 5 stars for sure!!

TLDR: they forgot about my order placed 5 months in advance and paid in full, resulting in using…read morethe wrong, cheap, and old flowers. they offered no apology and argued with me. Full story: I placed an order 5 months before a photoshoot where I wanted to hold a bouquet of flowers. I sent them a verbal description and a photo of what I wanted and they assured me they could do it. They quoted me for the bouquet consisting of pink garden roses, calla lilies, and lily of the valley and I paid in full as requested. The day before pickup (that we had agreed on 5 months ago), I sent an email to confirm. They replied with "Please call me to see what you are referring to." After calling, they could not find the order and after being put on hold, they eventually found it. Clearly they had completely forgot about the order. The order which they themselves said "I'll check availability (especially for lily of the valley, as it's seasonal) and provide you with an exact quote and timeline". Upon arriving for pick up, they had replaced the lily of the valley, one of the most expensive bouquet flowers, for baby's breath, one of the cheapest. Not only that, the garden roses were standard grocery store roses. The roses were also dry like paper, which isn't surprising since they had thrown it together in less than a day even though they had 5 months notice. When I asked for a 40% partial refund, I was negotiated down and patronized about how the price for the bouquet was way too low for what I had asked for because lily of the valley needs to be special ordered from France weeks in advance, etc etc. 1, it's not my fault that they under quoted, 2, I know that the flower needs to be special ordered; that's why they were given 5 months notice and I asked if the flowers would be available for that time. They also argued with me that the roses they had used were actually garden roses. The photo speaks for itself --standard roses were opened up, fluffed, and squished in the center to mimic the round shape of a garden rose, and others were unmistakably standard roses (like the one I circled in my photo). One of their employees was agreeing with me and saying that the flowers used did not match the photo and description I sent. She was shortly dismissed from the counter. They kept saying "we want you to be happy" - yet never acknowledged or apologized for forgetting the order or gave me as much of a partial refund as I was asking for. They asked me if the inspo photo I provided was photoshopped. The flowers exist in real life and they simply did not use them. They said they could create it at the time, so why would they ask that other than to make excuses? They simply forgot about the order and didn't order the right flowers and tried to pass off a cheap bouquet of old dry standard roses and baby's breath as what I asked for. I could have made what they made from a grocery store and the flowers wouldn't have been paper dry. Their tone when I was talking to them was like I was bothering them and being ridiculous for asking for money back, saying that the cheap bouquet was worth more. They said "I used extra calla lilies and I put it all together." First, there were not extra calla lilies and even if there were, it would not make up for everything else. Second, you put it together?? Are you not a florist? A florist is supposed to 1, source flowers, 2, put the flowers together. Failed on one. Bragged about the other. Sorry for not being impressed. Upon me insisting on the partial refund and arguing back with them, they offered to remake it and for them to deliver it the next day. Which would be day of the photoshoot which I had to leave in the morning for, which is why I scheduled pick up the day before. In the end, the delivery did not work for the timeline and I never got the flowers.

Mother's Day orchids, ordered by phone, were lovely and delivered on time. And in case you're…read morewondering how they lasted - here's what they looked like in October, five months after they were delivered. Obviously my mom is watering them and has them in a good spot. But equally as obvious is the fact that they were high quality to start with.

Beautiful flowers & even more beautiful customer service. Melissa is the sweetest business owner…read moreI've ever met & her flowers/arrangements are always so thoughtful, plentiful & amazing. I've been coming here since 2021, mainly for orchids but her flower arrangements are my personal favorite..not to mention best value for great quality. I can not say enough about Melissa's customer service and her care for her customers. She even went above & beyond on a delivery order for me driving all the away from Cupertino to San Mateo walking up 4 flights of stairs to my doorstep. I hope everyone can visit and support this amazing shop and meet Melissa.

A great place to get beautiful flowers and even better service! Thank you Flower Cottage.read more

A Hidden Gem in Sunnyvale -- Stunning Arrangements and Truly Exceptional Service!…read more The Flower Cottage is an absolute treasure. From the moment you walk in, you're greeted by the most beautiful selection of fresh, artfully arranged flowers -- perfect for any occasion. Whether it's a celebration, a thoughtful gift, or just a way to brighten your home, every arrangement Grace and her team create is elegant, vibrant, and full of heart. Grace, the owner, delivers a level of customer service that's rare these days -- she takes the time to understand exactly what you're looking for and somehow always exceeds expectations. You can tell she genuinely loves what she does, and it shines through in every bouquet and interaction. And perhaps best of all -- The Flower Cottage is dog-friendly! My dog, Riley, absolutely loved visiting the shop (see "Delivery Dog" photo below) and instantly bonded with Grace. It's clear that pets (and their humans!) are warmly welcomed here, making each visit even more special. I can't recommend The Flower Cottage highly enough -- for the quality of their flowers, their artistry, and their kindness. This is the kind of small business that makes you feel part of the community and leaves you smiling every time you stop by.

Absolutely beautiful flowers and amazing service!…read more I ordered a beautiful anniversary bouquet for my wife, and I couldn't be happier with how everything turned out. The arrangement was absolutely gorgeous--full, elegant, romantic, and even more beautiful than I expected. The pink peonies and flowers were stunning, and the presentation was perfect. I also really appreciated the great communication and attention to detail. They were able to deliver the flowers to my wife's workplace right on time, which made the surprise even more special. Most importantly, my wife absolutely loved them! She was so excited and said they were beautiful. Thank you for helping make our 4th wedding anniversary so special. I would definitely recommend this florist to anyone looking for beautiful flowers and excellent service. I'll definitely be ordering from them again!

I love this place so so so much. The staff was wonderful and very accommodating to what type of…read moreflowers I wanted. I absolutely adore Lily flowers and was able to add them into my bouquet, it turned out so gorgeous and I can't stop staring at how beautiful it is!! I would definitely order here again for all my flowers needs!!

Ordered the flower basket bouquet online day before pick up day with who it was for and what kind…read moreof colors (i wanted like the picture) and it was exactly like the picture! I wanted pastel bright happy flowers for my grandma who was in the hospital. Thank u so much for the pretty arrangement Uni Floral!!

If you want a showstopping arrangement, this is the shop to check out! My sisters got me a bouquet…read morefor my birthday and it was absolutely gorgeous. I loved how they arranged the flowers. My bouquet was stuck in a bag with water and a floral foam block. I wish the flowers were easier to take care of though, it was hard moving it out of the bag and into a vase that fits. I also wish my flowers stayed fresh longer, the tulips were the first to go unfortunately. I give them a 4.5/5 but I'm rounding up my rating. I think anyone would be happy with flowers from this shop!

Citti Florist is truly one of the most talented florist in the san Jose area…read more They were out of the way to make our experience very special. Thank you Chris and Adrianna

Easy parking during the day. In and out in a just a few minutes. I only needed one long stem red…read morerose, so my order wasn't complicated, but I appreciated the time and effort taken on my order. Price was a tad high, but I didn't really have time and opportunity to seek out a better deal.

I had a wonderful experience talking to Steven over the phone when trying to put together a bouquet…read morefor my daughter's graduation. At that point, I had already gone to several places looking for the flowers my daughter really wanted to have in the bouquet, pink lilies. It was really difficult to find in the big box stores, like Costco, Wholefoods, Trader Joe's, or Safeway, so my husband suggested Fleur de Lis, a small business near our home in Mountain View. He said he had great experience in the past and the owner was very nice. Steven was attentive and patient and listened to what I was trying to describe, which was not easy on the phone. I also asked him to make some suggestions. Even though he said he rarely works with lilies in his arrangement (because a lot of people are allergic to them), he was still willing to put together what I wanted for my daughter. After about half an hour on the phone with him, he seemed to know exactly what I wanted and what he was going to do. Pickup was on the day after, but the next day, I was a bit nervous and anxious about how everything turned out and thought if there is the slightest chance that it didn't come out right, I still had time to get something off the shelf even if it wasn't ideal. I reached out to Steven and he sent me a picture. The bouquet looked so elegant! I only asked him to make a slight change and he immediately accommodated. My daughter loved the bouquet and it matched her outfit so elegantly and beautifully! Thank you Steven!

I ordered a floral arrangement for a very special occasion: my friend's engagement after seven…read moreyears with her partner. I didn't spare any expense and selected the most beautiful whimsical bouquet. When she sent me a photo after it arrived, I noticed that some of the flowers had bruised, weathered-looking outer petals. For such a meaningful occasion, I was concerned that the arrangement didn't look quite as beautiful as I had hoped. I reached out to the shop and had the pleasure of speaking with the owner, Steven. He explained that he usually tries to the flower mart multiple times a day to source the freshest flowers and takes tremendous pride in his creations. He completely understood my concern and agreed that some of the outer petals should have been removed by the designer before the arrangement went out. What really impressed me was how genuinely Steven cared. He was surprised I had called because he thought the arrangement was stunning, and he wanted to make sure I was happy. We had such a pleasant and sincere conversation, and when he asked what he could do, I told him to do whatever he thought was appropriate. He was more than fair. I started the conversation feeling let down, but I ended it feeling genuinely heard and valued, not like just another customer or dollar sign. Customer service like this feels like a lost art these days. Steven's pride in his work and commitment to his customers really stood out. My only regret is that I don't live locally, because I would absolutely make him my regular florist. If you're fortunate enough to have this shop nearby, you're in very good hands.