The host today was terrible when speaking with customers. Not once, but twice she gave a smart answer. We just decided not to dine there.

so, here's the story. me and my family are starving and we came past this giordanos. the service was fine but i ordered a small very thin crust pizza. And it took almost 1.30 hours just for me to get square slices. very disappointed 1/5 edit: as we were paying they were putting the remains into a togo box. as they did so they spilled the crumbs all over my leg. do better ‍ read more

Giordano's - Pizza Near Me - Chicago, Illinois

Your manager Caesar is a disgrace to customer service. After his staff determined that they would make whatever they wanted instead of the order that my cousin placed. She called notified your staff and Caesar acted as if he was doing her a favor by "giving a credit" on a salad because they decided that she ordered a chopped salad when she ordered a Greek salad with no chopped tomatoes. I'm not sure if they cannot read or they decided to give the order that they wanted. Either way giving a customer a credit for something that they did not order is not acceptable. The food will be returned to the store and you all can discard it as no one in my home eats chicken. Also, I ordered Calamari regularly and in the last two orders I received half the amount of food I'd normally received. Additionally Caesar's attitude and refusal to assist as well as his determination that he would not give my cousin her money back for an order that they did not deliver is disgusting and I'm quite concerned if this is the business model to take money from citizens and offer them less credit than they actually purchased. Franchise owners and operators contact information should be available in the event that the management staff is either unable or unwilling to assist customers. read more

The food is very good and unique, and the staff are friendly and always ask if we need any help. Restroom and table are very clean, they have a very good deal. I recommend this restaurant. read more

I have absolutely nothing bad to say. I had the pepperoni/house salad lunch combo. Delicious!! The balsamic dressing on my salad had some zing I really enjoyed salad was perfect size and the greens were fresh. Now on the the awesome pizza. Upside down???? Amazing crust with tall edges, filled with what seemed two layers of pepperoni followed by some great tasting cheese, then sauce let me tell you you can taste all the flavors. I'm from Oklahoma and I've never seen a pizza like this, I'll make mine like this for now on. It's soooo good. Also My waitress was only on her third day and did great! read more

Giordano's - Pizza Near Me - Chicago, Illinois

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Worse Chicago pizza. Building is gross; management should be ashamed. Location is not good. Go somewhere else.

DEEP DISH PIZZA!!! This is my first time in Chicago and my first taste of deep dish pizza. And, especially after trekking through a rain storm, I was ready for some glorious pizza. For a group of 5, we ordered a large pizza, a large salad, and a sampler appetizer to share - a perfect amount of food! Onto the pizza: ask for two styles! We asked for half "Chicago Style" and half "Meat and more meat," and it was a very smart choice to try something traditional and something Chicagoan. Being from California and having heard mixed reviews, this gave me an opportunity to compare and contrast. Meat and More Meat - This was amazing! Great ratio of meat to cheese/sauce ratio per bite, crisp crust, very satisfying. Chicago Style - I tired this second, and as mentioned from others, it's heavy on tomato paste and layered with cheese, pepperoni, and bell pepper/onions in that order. So, each bite starts with the taste of tomato and if you're not a fan of that, you probably won't like it and will prefer the "Meat and More Meat" much more like I did. read more

Giordano's - Pizza Near Me - Chicago, Illinois

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The worst service if you are bringing your kids here. They don't care for kids and the service is terrible. Don't give even a high chair, ask you kids sit in booster seat on a chair that doesn't have stable legs. Food is also over rated. Not coming back for sure read more

Sweet Baby Geezus!!! Wow! The BEST Pizza I have tasted in a very long time. I was so excited to visit Giordano's here in Chicago. First time in Chicago and this place was a must to visit. I decided to go to this particular G's due to its history and location. I only had a few days in Chicago and I wanted this venture to count! Did it ever! The place is really fun and cozy. Very sportsbarish with lots of flavor to it. Bar Tender was great and walked me through the whole process of ordering. Thanks to my YELP friends out there, I knew going in, I would have a nice wait for my pie. No problem. I was worth every minute of waiting and meeting the locals was an added bonus at the Bar. I love Hawaiian style pizza and ordered the Canandian Bacon with Pinneapples. Yummmmmmy! Hot, thick, chessey and zesty! Love the sauce here! Super impressed! I hear we have a Giordano's in Houston. I may have to go there and compare! However, something tells me it's not gonna be anywhere near the perfection of Giordano's in Chi-Town! Forks up for Giordano's in Chicago. I will be back! One day! read more

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(English) This place is mandatory if you are visiting Chicago for the first time, or simply if you are a local in Chicago. Deep Dish Pizza is something you do not want to miss. Giordano's is one of the classic places to eat Deep Dish Pizza. You can arrive without reservation and you will be happily seated as the service is very friendly. We ordered a small pizza for 2 people and it was a lot of food, in addition to that we asked for some appetizer tomato bruschetta that were delicious, highly recommended! But it was good because you could take some leftovers for later. Great Chicago experience and great pizza! (Español) Este lugar es obligatorio si estas de visita en Chicago por primera vez o también si eres un local en Chicago. La Deep Dish Pizza es algo que no querrás perderte. Giordano's es uno de los lugares clásicos para comer Deep Dish Pizza. Puedes llegar sin reserva y te sentaran felizmente ya que el servicio es muy amable. Pedimos una pizza pequeña para 2 personas y fue mucha comida, además de que hablamos pedido unas bruschetta de tomate de aperitivo que estaban deliciosas, muy recomendable! Pero estuvo bien porque podrías tomar algunas sobras para después. Gran experiencia de Chicago y gran pizza! read more

Giordano's - "The Best" Tomato Bruschetta- Fresh Diced Tomatoes, Mozzarella, Basil, Extra Virgin Olive Oil and Balsamic glaze on Crispy Garlic Toast. - Pizza Near Me - Chicago, Illinois

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Haven't been in years, went today, still the best. Service was great and attentive. Pizza was phenomenal. Come hungry or with friends because even a small is shareable. read more

Excellent customer service from the servers to the general manager, Oscar who went to check in on every table. The pizza was traditional Giordano's deep dished and tasted delish. Exactly what I'm looking for when I fly into the city. Due to COVID food is being served with plastic ware, tables are spread out, and mask required. Great location and service! read more

This is THE VERY BEST Chicago deep dish the city has to offer. It is a true deep dish pie. We ordered a pie after feeling disappointed by a pie we got from another restaurant. We added chicken, spinach, mushrooms, and onions. The ingredients are fresh and tasty. The cheese is plentiful. It is soooooo good. read more

My family and I were visiting from Detroit and Cincinnati. We went to Giordano's because they had never been. Giordano's used to be something that I was excited to have and a Chicago staple. I'm not sure if it's because I've tried Pizza places that are not franchised but Giordano's isn't amazing to me anymore. The customer service is so-so. All COVID protocols were being followed. read more

Giordano's - Pepperoni and Chicago Style Pizza. - Pizza Near Me - Chicago, Illinois

Banging ass deep dish pizza! My first time in Chicago and I told them they needed to represent. They sure did. Our waiter LV was very friendly and welcoming. The manager came over to thank us for coming in. Thanks for a great experience! read more

Giordano's - Deep dish pizza - Pizza Near Me - Chicago, Illinois

The service was good. The drinks felt like they were watered down. The deep dish pizza was ehhh. It was ok I guess. It took a long time for everything to arrive. read more

We took our 14 year old grandson last night for his first deep dish pizza. He gave it a thumbs up and said that it was the best pizza that he had ever tried!! Our server was attentive and personable! Just remember that deep dish pizzas do not cook fast like the thin crust ones! Enjoy and relax while waiting on your pizza! We highly recommend Giordanos! read more

Giordano's - Pizza Near Me - Chicago, Illinois

Ordered a large pizza and it was not fresh at all. Dough tasted a day old and just was not to the Giordano's order quality we have ordered from in the past. Only thing consistent was the Chicken Cobb Salad. This location use to make good pizza but it has really gone downhill. Expensive pizza at terrible quality. This is not the way to keep customers happy! read more

Thank you for being amazing with my HUGE orders today! The pizzas were a hit with the staff! Your team came together to help my team feel appreciated! read more

If you thought I came to Chicago for anything other than trying out authentic deep dish pizza you are WRONG. As my first pizza stop in Chicago this one definitely takes the cake so far. Seated quickly, nice service, clean and the pizza was freaking AH-MAZING. The crust was flakey and the sauce was absolutely delish. When I took my first bite I literally hear a chorus of angels singing. I got the Chicago classic because what else would I get for my first meal in Chicago. The ONLY complaint (and I mean only) is that it takes 45 min for your pizza to be freshly made. As an east coast girl who's used to her Pizza Hut this was a shock. But a glass of wine definitely helped pass the time. read more

First-timer here. My friends and I had a late lunch here on a Sunday afternoon. Olivia was patient and answered all of our questions. She told us what the wait time would be for our deep-dish pizzas (about 45 minutes) and was very pleasant when we decided to add a couple apps to our order. I got the Chicago-style as an individual size. The portion was perfect for me to eat by myself in one sitting. I imagine the small would be good for bigger appetites or leftovers to bring home. Speaking of which, the deep-dish reheats well in the microwave. If you're patient, I recommend the oven. Also, it is FILLING. Do not make plans after dinner here, you will need sleep or caffeine. Next time I'm in Chicago, I'll definitely come back here. read more

Giordano's - Pizza Near Me - Chicago, Illinois

Rafael Steven's Morales was our bartender and the guy was an absolute legend. The man had a great sense of humor and he made some amazing drinks. The food was on another level I would give it a definite 10/10 for rating 100% recommend everyone go to this location. As for David the on duty manager working the front counter you are amazing for your kind and patient work. read more

Quick delivery and well made pizza. I feel like with the pizza chains the quality of pizza is hit or miss but the south loop location did a good job. Also appreciated that they had a chicken sausage option. read more

Giordano's - Chicken sausage deluxe deep dish - Pizza Near Me - Chicago, Illinois

I visited three different times. The first visit was OK. The second was an annoying experience... Ordered a pick up for a meatball sandwich and some other items as well. Pick it up and when I get home and open the bag I find a meatball sandwich with NO sauce. Dried up meat and bread. I'm upset of course. I take it back and was told by the manager that the higher ups (?) instructed him/them to leave sauce out of orders for deliveries and pick up because of complaints they've received regarding the sauce making a mess of the whole package. I have NEVER received a meatball sandwich in Chicago without sauce. I was born and raised in Little Italy. This never had been resolved. The manager wrote down my info, was apologetic as he was putting the restaurants corporate bosses down to create I guess a feeling of camaraderie. Turn off. I never received my refund. It's been a while since that happened and thought I'd try again. (it's literally 3 minutes from home) Sat down, ordered a lunch special. A personal pan and salad came with the special. The pizza was only warm and it was undercooked. They will try to make you feel as though your somehow wrong when you complain. So the young lady comes back, asks me do I want it reheated or a new one. New one of course. I was waiting waiting. I waited 20 minutes. Stopped my waitress to ask about a time and she says she didn't hear me. Ok there's a little more but I'm done. I was just doing this to warn you, good people. Tourists, we appreciate you. Please don't judge us by this restaurant. read more

Hair in salad! The server was not nice about it and their beef soup has absolutely no beef.

STEVEN MAKES THE BEST DRINKS. Please ask for him when you're here and ask for the deep dish pizza read more

Giordano's - Steven made these!!! They were so good - Pizza Near Me - Chicago, Illinois

Great food. They even helped cut our wait time a bit. Deep dish is the way to go!!!! Does not disappoint. And Lisa!!!! She's great! read more

Giordano's - Pizza Near Me - Chicago, Illinois

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Best Chicago Deep Dish! I have been to the Giordano's in Evanston numerous times, and I love it. Therefore, when my husband and I were in Chicago for a conference, how could I not take him for the best deep dish pizza the city has to offer? The restaurant has a typical pizza-joint atmosphere with lots of red, black, white, and wood in the decor. This particular Giordano's has a large bar and a few TV's showing a couple games to give it more of a bar feel than my usual restaurant in Evanston (likely due to the high student population in the Chicago suburb). We were seated quickly, and I appreciated our waitress mentioning how long it would take to cook both a deep dish (40 min) and a thin crust (30 min) pizza. Despite the long wait, we didn't order any appetizers because we knew the deep dish would be filling. It was just the two of us, and we struggled to finish the small Chicago Classic pizza we ordered. We ended up taking home two slices, which I had for breakfast over the next two days. Yes, you read that correctly -- breakfast. Even cold, the slices were delicious. I love their pizza, but I am an adoring fan. Therefore, I think my husband's rave review is the true testament to the ooey-gooey goodness of Giordano's. He loved the buttery crust (not the bland, cardboard kin of other deep dish places); the melty mozzarella cheese that stretches between pieces; the spice of the pepperoni, and the perfectly sweated mushrooms, green peppers, and onions; and how filling it was. He was glad I took him, and now it's an official stop on our next trip to Chicago. read more

Giordano's - Chicago Classic deep dish pizza (pepperoni, mushrooms, green peppers, & onions). The two of us could only finish 4 of the 6 small slices. - Pizza Near Me - Chicago, Illinois

Famous Chicago pizza place but limited time. Three of us showed up for lunch , restaurant nearly empty.. the hostess was pleasant. The waiter came to our table for drink orders, I always have a mind test with servers who don't write anything down, most of the time they forget something.. this one did, after he brought my iced tea, I asked for sweetener. It was at least 10 minutes later after I had made a second reminder to him, yes he forgot. Out salads were fine, nothing to write home about. My tea was never refilled. Boo. read more

Very busy but decent service. Delicious deep dish..just what I was looking for while visiting Chicago!

Great Chicago style pizza! The salads were large so you should plan on sharing! The service was great and attentive to our large group.

Great deep dish and excellent calamari! Calamari was served with fried banana peppers, fried thin-sliced lemon and onions. Yum . read more

Giordano's - a deep dish pizza on a table - Pizza Near Me - Chicago, Illinois

First time trip to Chicago and all I could think about is having a pizza deep dish after reading reviews and suggestions from a friend this was the place to have deep dish. Upon arriving there it was a very nice place friendly staff everything was clean I couldn't be any happier. I was there with a friend of mine he had the old Bay wings and I ordered a deep dish Chicago style pizza. Pizza was amazing,But the Old Baychicken wings was a little too salty for my Taste. I gave this place four stars instead of five because there is no substitution on toppings. They will subtract a topping off the menu but they won't add a topping not even for an additional fee. Besides that this place is highly recommend. read more

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Time for an update, it's been some time ago that they started carrying the refrigerated pizza to go, so that's a nice touch. I believe those are made off-sight which is a good thing as if the ladies room is any indication of the cleanliness of the kitchen there's a problem. However, let's start with the food and service, the greeting was perfunctory, not welcoming. We sat at the bar for a bit before getting a table, bartender was very friendly and told us to enjoy our dinner as we moved to a table. Our server also friendly, efficient and made time to exchange pleasantries even though it looked as if they were short staffed. We ordered salads and a small pizza, everything was delicious and worthy of a return visit dining in as far as food and service. What failed, and concerns me was the condition of the ladies room, the floor, doors and rails of the doors. They haven't been cleaned well for a while, you had dirt on top of more dirt. The sheet indicated when the restroom was last checked was from the night before, and it was past 6p.m. I've been a server at a few places, and each time I've seen restrooms neglected the kitchens don't look much better. I may give it another shot sometime in the future. read more

Horrible customer service been in 3 times and they never get the order right. Have had to walk out. Food sub par

UPDATE - After making a big fuss, I received a call from the director of operations. She was professional and direct. My concerns were 100 % addressed and resolved. The joint effort between Giordano's cooperate staff and the director of the franchised location saved a long-time customer. Thank you, Deven read more

Came here with a friend for the first time to try Chicago pizza and it was amazing. We ordered a small deep dish pizza and it was more than enough for the two of us. We had half the pizza to take home for leftovers. Also, the drinks here are really good and the service was too! Whenever I go back to chicago, I'll definitely come back here! read more

Giordano's - Pizza Near Me - Chicago, Illinois

The drinks at the bar! Our bartender was so good here and made some amazing drinks ! The pizza however took too long to come out and it wasn't fully cooked all the way through. It was very disappointing since this was my first visit to Chicago! read more

Giordano's - Pizza Near Me - Chicago, Illinois

It was fine but I don't think it lived up to the hype. I feel like there are so many other places in Chicago that you can get better food for less money. read more

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If I could give it 0 stars I would The pizza was just average and my friend ordered the Italian beef sandwich when it came out there was hairs in the sauce that it came in. My other friend ordered bbq wings and they came out buffalo and she can't handle spicy foods so she simply asked for a side of bbq to dip her wings in to ease out the buffalo and it took 10 minutes to come after we had asked another server. Then when it came time to pay, our server insisted we tipped 18%, 20% or 25%. I'm a server so I would normally never tip below 18% but in this case I thought even 15% was a good tip given the circumstances. After he handed me the kiosk to add a tip he asked for it back after I clicked other and told me "No don't do that just click 18, 20, or 25%" after that we were just ready to get out of there and ended up tipping the lowest percentage on the screen. Not impressed don't waste your time. read more