Came here craving teriyaki chicken and wanting to try a new Japanese place. Overall, the experience was OK. We were seated quickly, but afterwards, service was on the slower side, especially when waiting for the main dish. Miso soup and salad were decent, but the teriyaki chicken was -- like other reviews have stated -- bland. On the positive side, the portion was large and consisted of juicy chicken breast instead of cheap, fatty meat. The vegetables were also yummy and well-marinated. However, this dish cannot be called chicken teriyaki. The sauce was thin and had an oniony flavor (from the onion base below the chicken) instead of being thicker and distinctly teriyaki. Unsatisfied with the food, so would not come again. read more

The tom yum soup here is the best I've ever had. I tried several thai restaurants and they just dont compare. I order this soud at least twice a week. Can't go wrong with fresh veggies, seafood and a clean broth. read more

Wonderful variety of rolls and outstanding main course options. Sushi bar and kitchen both do a great job of quick, fresh preparation. Love the volcano roll and Snow White. They also have a very good selection for Happy Hour. read more

I usually order for takeout and the food is always fresh and friendly service. Love this place!

Honestly this is without a doubt my new all time favorite. Happy hour is 4:30-6 pm with great prices but a limited menu. I have never eaten a bad item on the menu. My only regret was this place has been here for years and I only discovered how amazing it is 5 months ago. read more

Ginban Sushi - Happy Hour Menu - Sushi Bars Near Me - Phoenix, Arizona

Don't really understand the stellar reviews but that could be entirely because of what I ordered. We were the first patrons of the restaurant so our service was pretty good and the food came out hot. The quality was lacking, though. I had the bento box lunch with chicken teriyaki, which came with rice, the chicken, two wontons, California rolls, and orange wedges. The roll was alright and the wontons were very good but the chicken was incredibly bland. I could barely taste the teriyaki sauce on it, and just didn't taste like anything. Maybe I'll come back here and try just the sushi instead of what I already had, but there are other places I'll probably visit before I come back. read more

Great service and food was really good. The Volcano and Edamame was delicious. Will be coming back in the future. Very clean restaurant.

Friendly service, great food and nice atmosphere there, best happy hour deal, I will definitely back !

Decent sushi and decent prices but horrible service. The waiter was nice but the manager needs to work on her own service skills. We waited an hour for our rolls, and they gave us the wrong rolls twice. They took back the rolls and then we had to wait even longer for the correct rolls - and remember, this happened twice. How about making your customers feel a little better about the experience and let them have the mistake roll (I'm sure cucumbers and rice doesn't equal a huge profit loss). Glad we tried it. Never coming back. I don't think the table that was next to us will either from what we heard. read more

First time ordering from this restaurant. I ordered two bento boxes, the first was the shrimp tempura bento, and the second was a sushi bento. Both of the bentos came with a choice of soup or salad, we went with the miso which we enjoyed. The pot stickers in the bento were crisp. The sushi rice was undercooked and had a bad mouth feel. The fish was lacking in flavor, and the CA roll that came with the bento was 75% cucumber. So, if I was looking for miso, I'd come back, but the sushi was not as good as other options in the area. read more

Yum! I came here last Friday for lunch with Sarah H and Dan H. We ordered a couple of rolls and a sashimi plate and everything was delicious. Even better was a we saw a sign for all day happy hour on Sundays. We'll be back. read more

I love this place! Favorite sushi spot on my side of town for sure! The quality of fish is fresh (well, as fresh as it gets for AZ, being that we are in the middle of the desert with not much access to SUPER fresh fish straight from the ocean). The specialty rolls are all great, I have not had one that I didn't like, and I have tried almost all of them. Service is great as well, everyone there is super sweet and rolls don't take long to get to you. I would recommend this place to anyone new to sushi and even sushi snobs, like me! -except for the calamari, I do not recommend that at all read more

What does my daughter want after a long day working the home show? GINBAN! I can't go there without getting perfect sushi. The tempura is perfect. The rolls are perfect. I'm so glad they're practically next door! Thank you for maintaining your quality and service visit after visit! I highly recommend that people in Ahwatukee give you a try. OVER AND OVER!!! read more

I am a bit of a sushi snob as my husband used to manage a very good sushi restaurant in another state. Ginban sushi is awesome, I've been going here for 3 years. I've tried other sushi places around here and none are as good. I usually get take out, but sometimes dine in. One time we did get an order of Gyoza that was burned a bit. The manager was appalled and replaced it right away. Things like that happen, I won't ding a restaurant for that as long as they take care of it. My kids love the bento boxes. I like the rolls. All of the rolls are good, but my favorites are the Ginban roll and crunchy roll. Something my husband learned working at a sushi restaurant is to always try the house roll. If you haven't tried the Ginban roll you have to! It's amazing. Prices are pretty comparable to other places. They do have lunch specials, happy hour specials, and 20% off specialty rolls after 8 pm. p.s. I'm not sure what the other reviewer meant about non Japanese owners. I'm pretty sure they are Japanese, as I had some Japanese friends who would go there to eat and speak with them in Japanese. read more

I can't remember the last time I was positively surprised in the way I was with Ginban. I'm not sure what my expectations were but they were probably tainted by years of experience dining at mediocre sushi places in strip malls. When you walk in you notice the really nice decor. Stone walls, a nice long bar, dark colors...it's exactly what you wouldn't expect from the exterior. As far as the food is concerned, it is really good. The fish is super fresh, the rolls are very good, and the prices are completely reasonable. It is easily the best sushi I've had in Ahwatukee. read more

Fancy little mom/pop sushi resturant and bar that feels like a trendy franchise. Excellent ombiance and food! Would have rated 5 Stars if the greeting staff and overall service was a little better. The hostess/manager was kind of rude and could've smiled and been nicer. read more

When I went here, I only got very basic rolls. We got the avocado roll, sweet potato tempura roll, and I think something with smoked fish in it. With that being said, I didn't really think they were anything special, but I don't think it is fair to judge a sushi place solely based on their simplest rolls. If I were to come back, I think I would get the sweet potato roll again but trry other more fancy rolls as well. read more

We've eaten here a handful of times.The sushi here is fresh & delish. The staff is always friendly & the prices are reasonable. If you're in the area looking for good sushi, try this place. You won't be dissappointed. read more

Sushi was delicious and very pretty. Service was friendly and nice. Though the music was strange and the place was very quiet I enjoyed myself. It takes a bit for the sushi to come out but everything tasted amazing. Volcano roll was delicious. read more

This place is awesome! Great happy hour, always super fast service, and the food is great. I love coming here for a quick bite or dinner. Way better than ra and way more affordable. . read more

The sushi was delicious!! Especially the pikachu roll. It had banana in it but it turned out really good!!! The crunchy roll was soo crunchy and so delicious!!! The service was amazing and show of pride while working. It was amazing and I really hope to return!!! read more

Horrible will never in my life time go there again. First off I walked in hardly got greeted. Mind you there were only 2 other customers inside. Second of all I waited to long for a sushi roll and chicken on a stick when there were no customers. After I received food, my sushi roll was okay but the chicken was horrible and not flavorful at all! I took a bite out of it and requested that it get sent back. Here comes the nonsense.... I got my bill... The so called manager only took a dollar off and charged me pretty much for something I didn't eat. I asked to speak to the owner because I explained that it's not the money that matters it's the principal and how you treat your customers.. She said that he was in the back and did speak English.. O_o... That was fine with me...I then requested to have him come out while she Translate... She said he was very busy in the back... I told her I would wait... Then she said that he wasn't there... So, I asked her how could a owner be in two places at once if she just talked to him.. And all over a sudden he is not there.. Then she started to ignore me.. Mind you my voice never gets elevated.... I step outside for a minute.. Came back in when she would be ready to listen.. I asked for a phone number to one of there many owners she claimed previously that this company has... She said she didn't know there number... I asked her to go talk to the owner "in the back" and figured it with him... After the longest 30 mins of my life, and her realizing that I wasn't going getting anywhere she finally broke down and gave me a 5 dollar coupon... O_O.... Like I would spend anymore money in a place which tells lies and has poor customer service the only reason why she gave it to me is so I would not write this review .. Long story short... Dont come here and waste your time.. Although the inside looks great customer service fails majorly... Just drive the extra mile and half and go to RA sushi bar on Ray Rd. read more

The food is very bland. Not impressed. Had ordered the udon and had to add so much salt. Nothing special with the menu...very regular type of Japanese food. I think sushi ken has better offering of food and price. read more

I was not happy with my food, I ordered the chicken teriyaki and it was so dry and the veggies were all burnt. I was not pleased. I don't plan returning. read more

Sushi here is great and well priced. It's much nicer on the inside than I expected. Happy hour has amazing prices, staff was nice. Fish was fresh. We'll definitely be back! read more

Ok so highly disappointed with this place! It was lunch time place was empty and food tasty fishy! The sushi chefs were examining the fish in front of me making sure it was good! I was like no way. My soup and salad seemed ok until the salad was still frozen! Definitely not coming back. Hope I don't get sick! Hostess wasn't very pleasant. Off to hopefully find a better spot! read more

This review is for Saturday July 5th. We have been reading the reviews and didn't believe them--- Great sushi in this location??? Cant be. Alas, the rolls, sashimi, children's bento box were all very fresh, tasty, not chewy nor fishy smell. Service was excellent, my water was filled three times! Reasonably priced and not teeny bopperized like Ra Sushi. The ONLY small complaint, no milk for my six year old. I guess that would taste gross anyway. read more

Awesome place! The sushi is EXQUISITE! Our chef "Kenny" did an awesome job at making our rolls and was very personable and speedy! Our server was nice too :) The prices are very fair during happy hour! And we would highly recommend trying this place.. RA is so overrated, support the local!! Also, the interior decorator did an awesome job! read more

Best sushi place in Phoenix! The ambiance is excellent - modern and fairly quiet. The quality of sushi and the variety of rolls make this restaurant stand out. And the appetizer "pizza" is not to be missed. read more

Good fresh fish + Good rolls + Fresh Wasabi = I'll be back!

Was excited to try his place. Our server was nice, but hardly came to the table. When we first sat down, we weren't greeted by her until maybe 20 minutes in. Drinks were slow to come as was food. This was a Friday night, but they weren't very busy. The sushi itself was just okay. I'll usually over look bad serving for good food, but unfortunately the sushi wasn't that great. Although the Bang Bang Shrimp appetizer was awesome, everything else fell short. Sushi is my favorite food, and I've eaten at probably close to 20+ sushi restaurants, but sadly I won't be coming back to this one. read more

We came here on a groupon and both of us were impressed. We had veggie tempura, a dragon roll, ak roll and the miso soup. Everything was fresh and well prepared. The decor was modern and stylish..if we are back in this area we will definitely come back :) read more

We had take out the other night because it was cold and just wanted to eat at home. The food was just as fantastic as dining in. We had a couple of specialty rolls and sashimi, all very fresh and tasty. read more

We ate here when they first opened and the service was atrocious. The server spilled a full glass of ice water on my companion. I read the reviews that continued to complain about service but I was really hoping that we might catch the staff on a good night. There were no blatant offenses, but even though there were only a few tables occupied in the entire restaurant, the server kept bringing food to our table that the table next to us ordered, and taking all of our food to them. The table next to us was more annoyed than we were, and shook their heads in frustration and said no that's theirs. It seems like the server was totally spaced out. The food itself was good. We ordered from the happy hour menu, which is quite reasonable. We got Gyoza, calamari, snow white roll, salmon nigiri, tuna nigiri and a lovely fresh salad from the sushi chef. I wish they would do some training so that The service wasn't so bad. read more

Ginban Sushi - Sushi bar salad - Sushi Bars Near Me - Phoenix, Arizona

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This place is a hidden gem. The quality is far better than most sushi restaurants in the area. The place is a little unassuming from the outside but the food is outstanding. read more

As a loyal visitor who eats here, this place has one of the best sushi in existence (don't believe me? Try it yourself)

Me and my family love this place, especially during their happy hour time, price is pretty decent, and sushi roll is same size as normal hour, we really enjoy their HH menu, and sake bomber special only $8 for both large sake and beer! What a great price! the quality of sushi always good and their service always friendly too, we will definitely come back again when we can! read more

Very good sushi. I just got back from Japan, so I have good sushi on the mind. This was fresh, tasty, and the staff were courteous. The outside decor makrs the place look nondescript, but indoors is very nice. Be sure to ask for the fresh wasabi, it's a treat. read more

Great sushi and reverse happy hour. Went last night with a group of friends and enjoyed dinner and drinks. Rock n roll was one of the best and the tuna and other nigri was yum, yum. Give it whirl next time you're in the neighborhood. read more

Food is great. It's a shame the service can't keep up. After waiting 40 minutes for an order of sashimi, we were told we wouldn't be getting it because they ran out of yellowtail. Why they didn't tell us that as soon as they noticed? Instead, we had to inquire twice. the first time about 25min in. When we were told, 'oh yes your order is next.' Then, we asked after another 10min. This time there was a huddled discussion between the manager and chef and we were told they had just run out. But when we saw them bring out more for other diners, I had to yelp about it. Even worse was the terrible "customer service" from the manager. Our server never showed up again. They put mayo on items we requested they didn't. All in all, the food was good when receive as ordered but it wasn't enough to make up for the inadequate service. read more