DICLAIMER: Sorry that I didn't post any pix. I usually do but since we waited SO long for the food to arrive, by the time it did finally come to the table, I was too hungry to think clearly enough and remember to take the pix. I mean, the food looked good; it just didn't taste good.
My husband, son and I came here to use a Groupon voucher that I purchased. We were seated immediately, considering we had no reservation and the place seemed to be packed.
I didn't like the fact that every time the table next to us was visited by their server, I had more ass in my face than I would have cared for. You would think that they would be considerate of the close proximity of the tables to one another.
I understand that it was pretty busy but I do feel as though we waited an obscene amount of time to be asked for our order. When we were finally able to give our order, we ended up waiting even longer for our drinks and food. We weren't served water until after our meals came. I ordered the Thai Spring Roll which was good and a list of sushi including, a Salmon Skin Hand Roll, California King Roll and Spider Roll. They offer the option of having brown rice in the maki instead of white which is great because that's how I order my maki anyways. My husband had the Beef Negimaki and my son had the Four Seasons Seafood entree.
My son enjoyed his entree but as for myself and my husband, neither of us liked our meals very much. The Salmon Skin Hand Roll was okay but the rest of my order fell flat. I asked for a Spider Roll but I am not sure what exactly they gave me. It didn't look or taste like what I know a Spider Roll to be. I was expecting tempura fried soft shell crab but it looked more like octopus. Let's just say, I didn't finish it and didn't want to wait another hour for them to remake it. The Negimaki was bland and had it not been for the sauce it would have completely sucked.
Now on to the 'waiting-for-the-check' game. So, we ask for our bill and then we see the server was asked by a number of tables for their bills also, after we asked for ours. We also see that the server gives out, about four bills to other tables and cleaning tables in between before he even thinks to give us our bill. When he finally remembers to give us our bill, he tosses it down on the table.
Now, as I previously mentioned, we had a Groupon voucher so I looked over the bill and pulled up the voucher on my phone. I don't like the idea of staff taking my phone away to get the voucher number so I carry my own pen and write the numbers down on the receipt so that the server can cross-check it at the table and I don't have to actually hand over my phone to anyone. It took so long for the guy to come back to the table which is completely absurd considering we were seated right next to the bar that he had to go to all throughout the evening.
It took so long for him to come back that I finally got fed up and asked some other server to get his attention. Needless to say, he is lucky he got any tip at all.
Now, here's the clincher! As we are walking towards our car, the "Captain" or so he says, follows us out, holding what looked like our bill, to ask us if there was a problem with our service. My husband plainly said that the service was not good and the server was extremely inattentive. I am assuming he confronted us because we left such a lousy tip.
I won't be going back. Both Asian Temptation and Haiku have better food and they're both located right down the block. read more