Like Randy H in 2024, I was told my PC is outdated, because it was.. And I was expecting that. it…read morewas a Fossil! It should have been retried and replaced way sooner, but it held on! It finally got so pushed to its limits and died.. My tech Drake was Amazing! Super professional, prompt on arrival, got it back up running long enough to do diagnostics, gave me the break down and where to go from there. SURPRISE Needed A new computer. He mentioned a new power supply would keep temporary service on my computer and hopefully able save all my data. I said yes order it. He came back a week later when the new power supply came in, set me up to keep me temporarily running until my new computer came in. He was able to save all data which was an amazing blessing because I did not back my stuff up plus computer was dead. A week later my new SUPER fu**tastic computer was delivered, He came back and restored everything just exactly how it was before PLUS its new kickin massive ass speed lightning moves HAHA!!.. Unlike Randy this house call WAS WORTH EVERY DOLLAR SPENT Trust Me.... Thank you GEEKS 2 YOU! And bless your CSR Department!! They definitely put up with a lot just from me with massive Q AND A's, (especially Samantha)

Computer tune up. First the htings I liked...cme to my house and the tech did seem to know what he…read morewas talking about. Now lets talk about the se, rvice. Satisfaction guaranteed did not happen. My computer is no better, and maybe worse after service. The tech did explain to me that my PC was outdated and really could not handle its duties. And he kept reminding me of this. Yet he took almost 2 hours and it did not help ONE BIT. Over $200 for nothing. Now I understand paying him $125 for the the initial assessment, the service call and for the first hour , and that seems pretty steep. But the service should have ended there kinowing he was unable to help my claims. I could have used the next $100 or so on my new computer, which again and again I was told that was what needed to be done. I would not recommend this company as it seems they are most interested in profit and not fixing the problem. This house call did not meet my expectations and did recieve my 'GURANTEED SATISFACTION'!

Dakota is so nice and helpful. I have an old computer and he has kept it going. Even if I just have…read moretech questions I can stop by anytime. He also completes repairs quickly so you get your computer back sooner. I am a devoted customer.

Amazing I busted my new touch computer screen on my laptop went to geek squad and they quoted a…read moreridiculous amount. On top of it they said they don't do repairs in House anymore so they would have to ship it out and it could take up to two months to get the computer back. One of the guys there said he knew a place cactus computers and he recommended that I take it. I was very happy to talk to them and realize they could fix it and had had my laptop back to me in less than a week. Highly recommend professionalism, good quality and great prices. Definitely recommend.

10/10 Ben was absolutely outstanding, I paid the extra fee to watch / build my gaming desktop with…read morehim. I've always been etch a sketch with private repair from other states, but Ben handled everything amazingly and took good care with my parts. Made sure components would go to boot before even putting the build together 10/10 highly recommend, would trust leaving anything with him for future repairs and builds of anything within his capability. They also provide military discounts as well so that was a nice bonus! Couldn't have asked for better service.

Fair price for computer rebuild. Good recommendation on parts I hadn't thought of and done when…read morepromised.

Mike was great to work with. He was up front with all the prices and was in constant communication…read morewith me. He stayed with in the budget discussed and gave me additional services, free of charge. Once the work was completed, he thoroughly explained all of his work and gave advice on how to properly maintain my gaming machine. He was always polite, respectful and demonstrated high levels of expertise. I would highly recommend him.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

Took my IPhone SE in to get fixed after my daughter dropped it playing POKÉMON! They set me up a…read moretime to come back to pick it up they were a little busy that day. When I arrived I was shown the phone it looked brand new!!! They did a great job and I'm very happy with the customer service. It however does get costly for some phones. But it's easier and cheaper than going through the insurance for me.

Never again--what a nightmare! What was supposed to be a 45-minute repair turned into almost three…read moredays. I had to threaten involving the police just to get my phone back, and even then it functions poorly. While the screen was eventually fixed--at a higher price than originally quoted--I can no longer play music or videos without them breaking up. The screen sometimes scrolls on its own, and the stylus is missing. I'm stuck with this phone until my contract with my provider ends so I can get a replacement. Beyond frustrated!

Best shopping / buying experience i have ever had. Very knowledgeable and friendly staff they had…read moretons of different configurations and super cool cases. local business was a big plus for me as any problems I have they will take care of it for me. Can't recommend this shop enough.

Brought in my wife's computer because one of the fans was making a noise randomly. Within seconds…read morethey found the problem, fan on the GPU was not always moving. Wife decided for an upgrade and Noah was able to suggest a GPU that my current power supply could handle. Kept the old GPU for future repair and wife was happy with the new GPU. Great experience and will be returning when our Costco computer fails again.

This is a blended rating for two visits. We had a few issues that needed to be resolved and we are…read morenew to this area and decided to give Mesa Computer Repair Service a try. Since I retired and my I-phone was connected to my work PC, I needed my I-phone to connect to my home laptop and Microsoft with regards to the calendar and contacts. Also, our Cox provider sold their email part of the business to Yahoo so we needed Yahoo to work with our Outlook. The first tech we had did his best to handle our situation. He did resolve our email issue, but after he left, there were problems with our contacts and calendar. This was nearly a 3-hour appointment. We set up another appointment a few days later and Josh W was sent out to tackle the issues. He was able to resolve our contacts and mostly resolve our calendar issue. I was very relieved. My phone still isn't in syn with our laptop, but we'll work on that during our next visit. I've worked with a lot of IT professionals both at work and home. It can take a while to find the right fit for the problem as IT techs have their different areas of expertise. Josh W was the right fit for this issue and we appreciate his methodical review and resolution. We highly recommend you start with the 4-point review before dealing with your issues. We weren't clear that the 4-point review of your systems only takes about 10-15 minutes and it then warranties the work. We did the 4-point review on the 2nd visit. Josh W made recommendations to expand our hard drive so it will work better as well as recommended a better back-up solution that what we currently have. We are on the road to getting our IT needs "buttoned-up." Thank you, Josh W.

Was charged $244. for nothing. Tried to install HP Printer/Scanner and was unable to after 2+ hours…read morebut had to pay the above cost for work that was completed. Then thinking they would cut me a break I had them come back to install new printer and that charge was $177. Find a different business tat doesn't rip you off for uncompleted work !!

AWESOME guy! Met me at Starbucks first thing in the morning to swap out my iPhone screen I cracked…read morethe night before. Highly recommend! :)

Reached out to Mac It Better regarding an iPhone screen repair as I previously had a great…read moreexperience here. This time, not so much. I never even received a response to my inquiry. Oh well, found someone else so it all worked out.