Quality of the food and service have gone down. My pizza was extremely over cooked and dry. The young staff act as if they don't want to be there and always have an attitude. Better off driving to the one at Marshall's plaza and getting food from there . read more

A warm September Friday night working over by this location I came over to Giacomo's because they were busy all day so when I got off, I took a two minute ride to satisfy my hunger. I came in and was greeted with two bright, friendly, happy faces asking how they can help me. The atmosphere was neat and looked well kept. They have many different options. I went with the basics of a margarita, pizza and a pepperoni pizza. They were a tad bit salty but everybody's tongue is different these days, but I would still come back again in one of my pictures I have a vegetable pin wheel I can't wait to taste maybe later. Watching my sugar tho they had plenty of desserts that looked great. Being my first time here and for what I got, I am happy and would be delighted to return. read more

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I will never order a dinner there again. Dry & not cooked. They charged me over 21.00 disgusting. read more

Giacomo's - I ordered the eggplant parm dinner and it was terrible!! Dry & not even cooked. I cannot believe they charged me over 21.00 for this! - Pizza Near Me - Poughkeepsie, New York

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First time I have stopped by for a slice after Dr appointment. Very quick service and they offered about 10 different pizzas (mostly squares). I choose Buffalo gourmet slice and it certainly has the Buffalo chicken taste and it was an above average slice. I will have to stop in for another option. You can dine in they have 6 tables. I'm glad I tried them. read more

Slices are great, hot and delicious. Workers are kind and accommodating. The environment is comfortable and welcoming.

After reading glorious recent reviews I thought maybe it improved since my last visit. While the others shopped I decided to grab a quick slice. Nope, still subpar and insipid and kind of expensive for what you get. $2.92 a small slice. The staff hasn't heard about the pandemic going around for almost 2 years. No masks or social distance enforced. Next time, I'll tough it out or go dumpster diving before trying this place read more

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The pizza at the Spankill location is better. This menu is overpriced. One slice of pizza is $4.76. My order was cold. The staff is not very friendly. The ladies room is dirty. read more

Been going here for slices for 4 years now. I will never go back. I ordered two slices of cheese pizza and a Diet Pepsi to go. When I returned to my office and opened the box and tada the two smallest slice of pizza I have ever seen in my 58 years. They looked like they were cut from a personal pie. They both were 5" long and about 3" wide. The salt level was unbearable. I should have hung them off a tree and the deer could have had a nice salt lick. I will now get slices from Touch of Naples. read more

Giacomo's - Very Very Very Small slice of pizza and a salt lick - Pizza Near Me - Poughkeepsie, New York

Giacomos has been in Poughkeepsie for under twenty years could be wrong. Back then it was tasty staff was friendly food was excellent. I was very unhappy that it was not as good as I expected. What did not happen when I walked in was the staff's personality was unfriendly they were annoyed that I questioned the paper menu's higher price than the one up on the Wall. Disappointed with the taste of the food and the atmosphere. I will never return to Giacomo's again. I most certainly won't recommend Giacomo to anyone. Even the food tastes different. The dipping sauce tasted like an open can of tomato paste poured into a cup. Cooks need to learn how to make a real Italian antipasto salad and an Italian combo ( it was mostly all ham). Horrible and upsetting that I spent over 37 dollars on food that tasted horrible. I most certainly won't recommend Giacomo to anyone. read more

I recently used Giacomo's Pizza to cater a work party. Everyone was really happy with the pizza. The chicken, bacon, ranch pizza was really good. We also have cheese pizza, green pepper and onion, White pizza. It was delicious and I would go back there again. read more

Dang why does this place have low ratings? Everytime I go here the selections are banging and plentiful and food comes out pretty fast too. Slices are fresh and loaded w toppings, parking is easy too. Sure sometimes the tables are dirty from prior customers so that could be improved but it only takes a minute to wipe down myself- no biggy. I'll keep coming back either way read more

Nice people average sauce and pizza. Soft not crunchy pizza crust. Cheesy pizza. Nice place.

A smile and a friendly greeting goes a long way. Does quality and taste of food matter? Of course it does, but service is just as important. The young woman who is often taking orders exudes misery. I've never seen her smile, she has never greeted me or any other customers while I'm waiting. I've been ordering and eating in here for a long time. I don't think it's worth it when there are other options in the area. Losing one customer may not matter to the shop but word of mouth and recommendation of other establishments can go a long way. Consider training your staff to exhibit basic friendly customer service. read more

In my honest opinion,I love the place,this pizza place is the best one I have been to so far. The chefs were polite,I am definetely going to this place again one day! Here is what I got,It was just perfect,And the Garlic Knots were amazing! read more

Giacomo's - Pizza Near Me - Poughkeepsie, New York

I wish I could give it less. Not sure what happened to this location. They used to be amazing. The staff behind the counter are rude and untrained. I won't be returning. read more

Really good spot all around, prices are not terrible and it's great pizza for the area. Great for college kids and locals as well. Deserves a higher rating imo. read more

so sad that there are so many mean reviews. the pizza here is really good, there are so many options and there are even pizza "pinwheels" i've never tried them but they always look sooo good. i just come to satisfy my pizza craving but if u feeling frisky i heard the pinwheels are really good!!! and they look great!!!! best of all, the staff is sweet! not sure why i see so many negative reviews about them. never had a rude experience with them. be kind to food service workers it's hot back there they're working their butts off making pizzas all day have some respect read more

Pretty good pizza, even though it was 4$ a slice. Quick and easy and the place was clean. Good selection of pizza always read more

Giacomo's - Pizza Near Me - Poughkeepsie, New York

I asked for my Sicilian pizza to be cooked extra well, and the dough was still raw in the middle. Not to mention really salty

Honestly I thought Giacomo's was the way to go, but it's not. It's a fine establishment and if I'm walking home I'll stop by for a slice, but that's about it. I would choose Gia's, which isn't too far away. Giacomo's isn't worth the price in my opinion, and the toppings seem a little sparse. I think it definitely depends on the day, so it's really just a hit or miss. It's a really nice dining place, the interior is cute and it's fun to hang out with friends while eating, but I wouldn't go out of my way to eat here. It feels a little fancier than, say, Gia's, so I suppose that's a plus. read more

Giacomo's - TBR + chicken wrap - Pizza Near Me - Poughkeepsie, New York

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I've lived at my address for 2 years and have ordered food from this place for the last 6mps-1yr. Tonight they tell me I'm out of there delivery zone. I asked to speak with the manager and he told me we have made a mistake and we won't deliver there. WOW talk about customer service. They don't have! read more

Not sure why this place has horrible reviews. Personally I've ordered from their other locations and the food has been consistent. The wings are always delicious and never have had issues with the pizza. I love their veggie wrap. The delivery has always been quick. I highly enjoy them. read more

The food is still good, but wow... the minute the the previous own left earlier this year, the place completely went down hill. I've work for food service for year so I always try to give a restaurant the benefit of the doubt but when it happens every time you order it gets very annoying, especially when the employees gets mad at you for pointing out that they have forgotten part of your order for literally the 6th time in a row. They really need to get their stuff together. read more

Great speciality pies.... The broccoli and roasted garlic is out of this world.... Lots of slices to choose from if you stop in.... I do agree with other reviewers, it's a little in the greasy side.... Overall though, I would recommend here for a slice or a specialty pie.... read more

Giacomo's - Broccoli, roasted garlic and sun dried tomato pie!!!! - Pizza Near Me - Poughkeepsie, New York

Slowest service. 20 minute wait on a sandwich and reheated food. Lunch crowd shouldn't have to wait due to limited time for work lunch break. Get Some Urgency at your front counter. read more

Been going here for nine years. Let me start by saying I installed Yelp just to write this review,as I've never written a review. This location has gone down hill fast. Spoiled old lettuce bad cold cuts old reheated food. Maybe review your staff because there's nothing worse than getting a shit dinner.probably last time I go to this location. The one in Marshalls plaza is awesome. read more

Don't be fooled into going here. The management clearly has no idea what they're doing. Half the time the pies are either overcooked or raw.

So what's really going on at Giacomo's? I mean this particular location by Marist College has some of the laziest most disinterested people in customer service that I've ever experienced in my life. I mean you order a simple pasta dish and the pasta is cooked , but hard from being stale. As if it was precooked earlier in the day. We also ordered a chicken Caesar wrap, (please look at my photo), first of all they put tomatoes in it which is quite unorthodox for a chicken Caesar wrap, the lettuce was incredibly soggy like a wet toilet tissue, it provided no crunch at all, and here's the kicker, I don't believe they use Caesar dressing. With so many good Italian eateries in Poughkeepsie no need to spend your money on a disappointment. read more

Let me start by saying that Giacomo's USED to be great!!! However after today I will never go back. Since when are garlic knots made with dinner rolls? And no garlic?? In addition the crust must have been pre-made because it was hard and stale. So disappointed! read more

Giacomo's - Pizza Near Me - Poughkeepsie, New York

The grandma pizza here is the best grandma pizza I've tried anywhere. I always judge a pizza joint on how well they can do white pizza as well and theirs is very good. Their Standard pies are all good too. Good stuff! read more

Food delivery is slow, it's going on 2 hours and I have yet to receive my delivery. People ordering from their place of employment should not have to wait this long due to scheduled breaks. I ordered in time to catch my break, however my food is not here. Hire help, it's an urgency. read more

I went in for a to go order. I ordered a large cheese pizza, an order of mozzarella sticks and an order of garlic knots. The place had one person other than me and she was already sitting and eating. I was told 20 minutes. I came back when the 20 were up and my mozzarella sticks were sitting and they completely forgot about my pizza. The girl working goes "oh shit" and talked to the pizza guy. Her and the other worker never greeted me or told me they forgot about it or anything. Instead the two of them started playing on their phones and girl started complaining about not wanted to be there.. after 35 minutes after my order was placed, I was given my food and I left. Luckily I checked my bag when I got to the car because they also forgot my garlic knots. When I went back in, the girl was just staring and when I told the boy they forgot my garlic knots, the girl thought it was appropriate to just look at me and laugh. When I finally got them and got to leave it had taken roughly 50 minutes. Which is ridiculous! Needless to say, the mozzarella sticks were cold and gross. I understand things happen but they weren't busy. They were just hanging out, talking and being completely unprofessional! I would have been annoyed but okay with the food issues but the workers made it that much worse- Hence this review. read more

when i say extra extra welldone wings and they are soggy anyways ! this is always an issue never buying wings from there again . suite 401 read more

Giacomo's has great options and I feel like I can try something new every time I go there and not be disappointed. I really like their spicy chicken pasta and I had ordered it once but they, unfortunately, messed it up. I called and even though I had picked it up at their store, they re-made it correctly and delivered it free of charge. They were really fast about it too and I was barely waiting 5 minutes after I called. It is clear they care about their customers and the food is great for a college student looking to get a lot of bang for their buck. I usually can eat one of their pasta dishes and have enough leftovers for a few days. read more

They have varieites of pizza that they offered. We ordered some food and ask them to deliver it to our college. We ordered shrimp scampi pizza, nothing special. sauce is too acidic and on top of the cheese, full of OIL. Pesto pasta : meh, very lack of seasoning. chicken is so dry. They took 1 hour to deliver the food. beh =_= not going to order from them again. read more

We order delivery from here pretty often. Usually the wraps and sandwiches are decent. But last night the chicken was so dry you could choke on both wraps... and tasted old. Waste of money . We also ordered a pizza and it just tasted of grease. It's hard to not like a pizza but they made it happen last night ! Hate to leave a bad review but this one was definitely warranted. read more

WORST FOOD EVER...I could make a steakum philly cheesesteak at home better....two meatballs on a meatball sub...and I can't even begin to describe the extra cheese pie we got....I should have driven down the road and let $45 fly out the window!!!!!!!! read more

When my Bumble date offered Giacomo's, I was totally down because it's right across from my campus and I knew the place is always packed with students whether they are picking up or eating pizza there. I always get the chicken, bacon, ranch slice which is by far my favorite! My date went really well and we are planning to come back soon. read more

If you want to get good quality pizza this isn't the place to go! There a plenty of other better pizza places in the area where you can get good pizza. In the spring of 2016 I got a slice of bacon pizza and it gave me food poisoning! Definitely not a clean place that gives it customers fresh pizza. I've also spoken to past employees and they have told me that Giacomo's pizza is unsanitary. read more

I usually love this place but I'm so disappointed today! I ordered a Caesar salad, tortellini soup, and chicken cheese steak to go from this place and I can't believe how mediocre it is. My Caesar salad came with wilted lettuce and hardly any cheese with ONE packet of dressing on the side, the soup was just ok and they should not call their chicken cheesesteak a cheese steak! It's literally grilled chicken breast on a hard roll. I usually get the grandmas pizza and that's it from here, I guess I'll just stick to that read more

Giacomo's - Pizza Near Me - Poughkeepsie, New York