Fast, friendly, and they had my part! What more could you ask for?…read more I was looking for a small but important part to complete a mini-project I was working on. Called around to all the big box stores and none of them had it. So, I took to the internet to find a local store with the part. B&R had them in stock. The lady on the phone assured me they were there and gave me the hours. After work, I made my way and picked it up. The woman in the store was very nice and witty. Made the whole transaction seamless. I recommend B&R for your electrical parts needs!

Its so nice to have found a place I can go and have competent professionals who know what they're…read more talking about and don't rip you off! I love this place, I've been coming here for years and if they do not have exactly what I'm looking for they go out of there way to help me find it.

I would like to take a moment to recognize the excellent service I consistently receive from Nazir…read moreMalik at BrandsMart (Kendall Drive). From day one, Nazir has demonstrated a level of professionalism, dedication, and customer care that is hard to find nowadays. He is always willing to help with a great attitude, treating every customer with respect and kindness. What truly sets him apart is his willingness to go above and beyond expectations. On several occasions, he has made himself available even outside of his working hours, responding to calls or messages and ensuring that any situation is handled in the best possible way. Regardless of whether the inquiry falls within his department, he always finds a way to assist. He is, without a doubt, a true salesperson in every sense of the word--the kind that is rarely seen today. Nazir Malik is a great asset to BrandsMart. I highly recommend him 100%. Quiero tomar un momento para reconocer el excelente servicio que siempre recibo de Nazir Malik en BrandsMart (Kendall Drive). Desde el primer día, Nazir ha demostrado un nivel de profesionalismo, dedicación y atención al cliente que es difícil de encontrar hoy en día. Siempre está dispuesto a ayudar con la mejor actitud, tratando a cada cliente con respeto y amabilidad. Lo que realmente lo distingue es que va más allá de lo esperado: en varias ocasiones ha estado disponible incluso fuera de su horario laboral, respondiendo llamadas o mensajes y asegurándose de que cualquier situación se resuelva de la mejor manera. No importa si la consulta no es directamente de su departamento, él siempre busca la forma de ayudar. Es, sin duda, un verdadero vendedor en todo el sentido de la palabra, de los que ya casi no se ven. Nazir Malik es un gran activo para BrandsMart. Lo recomiendo 100%.

I am reviewing ONE person with five stars, and that's Melissa Torrens from customer service. I had…read morea very difficult time getting a new washer delivered after my warrantied one broke, and Melissa saw the process through and made sure everything went smoothly. My washer broke a few weeks ago, and I got a return goods authorization from the manufacturer after they couldn't fix it. Unfortunately, I had to come into the store to get it exchanged. I was initially annoyed, but when I walked into the store, Melissa immediately came over and had me send everything to her email so she could take care of it. She told me what to do and who to see so I could get everything finalized. Then on the day of the delivery... nothing! I call the store and get transferred SEVEN times. Everyone is passing the call around trying not to make it their problem. That is, until Melissa gets on the phone. I explain my issue and she immediately remembers me and says she'll find out what happened. She calls back and lets me know they gave me the wrong date. And to expect it the next day. Next day comes and goes. I call back and ask to speak to Melissa specifically. She apologizes and says she will personally reschedule the delivery this time. She sends the confirmation and assures me it will go through. And it did, the delivery went smoothly. In a store where everyone seemed anxious to pass my issue onto the next person, Melissa took ownership of the process and ensured a smooth delivery. I'd ask for her if I had any issues again. TLDR: Melissa Torrens from customer service is the person you want helping you if something goes wrong.

Been here only once. Usually go to the one on Kendall closer to 127…read more We ordered and item Online and just needed to be picked up. Tell me how it took an hour. They had one small girl doing all the work. Between checking people out and pickup orders. Meanwhile I had to go tell the guy that a greeter to have someone help her out. There was 3 people in line ready to pay and 3 people waiting to pick up. No one noticed she needed help and no one offered. Definitely not working as a team here.

If I could give this negative stars I would. The employees were incredibly rude and unhelpful. They…read moreclosed the store one hour early, not complying with the posted hours on the doors or online. This is unacceptable and I will never return. Best Buy has lost my business and I persuade anyone reading this to follow suit and go anywhere else.

Great service. Max and Luis are very patient and knowledgeable. I take all my phones and computers…read moreto get repaired at this location.

I have used them a few times, these guys are great! very knowable and friendly. Very affordable…read morerepairs.

The guy with the pony tail He never wanted to attend to me and always looked at me with a bad face…read morePlease if you are going to go to serve people like that for that you don't even go to work none of the workers who were in the store on 10/03/26 at 3:00 wanted to serve me Please fire them all

Today I took my computer in for service after making an appointment with Geek Squad. I had…read morepurchased 3year coverage for my computer with the intent to hopefully not need. Unfortunately the time came where the service was needed and this is what brought me back to bestbuy Kendall. After speaking with one of the geek squad associates I asked about my warranty that was expiring. I inquired if I can extend it since it ended up being the last day of service.... Or so I thought. I was met with the Geek Squad manager Desmond who greeted my wife and I with the intent to help his customers the best that he could. Desmond took his time in helping us with our issue and we will be forever greatful for his help and insight. Thank you Desmond for putting customers first. We are happy with our purchase and the quality care we received from him and his team. Thank you to Emilio as well for the help in selecting the right computer for our needs.

Best Buy has the worst customer service. I bought a TV from Best Buy and was going to exchange for…read moreanother model. I then found out that they were charging $99.99 for the pick up of the old TV I told them that it was unacceptable. The reason was that it was being picked up by the warehouse. ?????? that's a reason. Anyway, I am buying the replacement from Amazon. I advise that no one do business at this store

Best Buy, electronics is what draws people here. They do offer a bit of candy, soda and a few other…read morerandom items. This location is conveniently located off of rt. 1 and is surrounded by a delicious pizza / Italian restaurant as well as Whole Foods and IHOP...a few other stores as well. A very nice young man answered some questions that I had about Fit Bit. In the end, I did not purchase one, but I am better informed than when I walked in the store. I'm going to consider purchasing at a later date. I didn't leave empty handed. I did purchase an "echo." I have been considering purchasing this fora little while. I want to utilize it at work. I would have given this location four or four and a half stars, but the inside of the store is a bit boring and not set up like most other Best Buy stores that I've visited. In my opinion, the store isn't set up efficiently.

They had electronics parts! The full drawers of assorted capacitors, resistors, etc, are all here…read moreand soldering equipment too! This combined with the new Micro Center make this a great destination in 2024! So rare to see this and so grateful to have it still.

Very limited supply of parts. The rest of the store is a mobile phone store and some off-brand…read moreelectronics. Having grown up working on electronics projects, it was very exciting to discover that a radio shack still exists nearby. That excitement got squashed as I was ushered into this dark back hallway at the mobile phone store. There in the hall is a pegboard wall displaying small cable and electronics parts. They didn't have what I needed, but if you're looking for a DB-9 or coax connector, a diode or small capacitor, a bit of flux wire or small resistors, they might have what you need. You'll need to look for yourself without help from the staff... they have no idea what the stuff on this wall is! I had hoped there would be an ability to order electronic components from a database or catalog, but if they have that capability, the staff is unaware of it.

Is it possible to get someone competent in their own promotions that can work here. I've come in…read moretwice. They have no idea what going on. Guys, looking for an upgrade, call T-Mobile and do it over the phone not here.

From the moment I walked in, the customer service was exceptional. The staff was friendly, patient,…read moreand highly professional. They explained everything clearly, answered all my questions, and helped me choose the perfect plan for my needs.

Went in to look through and compare a couple of TV options. DId some initial looking with some…read morenotes. Plenty of options as most displays should. We could see the prices are comparable n competitive to other retailers. Jonathan professionally approached us and introduced himself simply offering support for any questions we may have. We continued and after some more notes, we approached him and he facilitated information, answers, and experience. In the end, we decided on 2 TVs, personal upgrade interest. We also took advantage of an incoming need of a mattress and asked Jonathan to assist. We narrowed down and selected a purchase. Unfortunately, the item was erroneously showing as in stock but actually not available. Jonathan made all efforts to locate and facialte a replacement that met our needs. I chose an alternate option as it was for a non-local location use and had to acquire at that other city location. We asked him to update and refund that purchase and again he diligetnly supported the refund transaction. Our alternate choice was not reflective of Jonathan's service, salesmanship, or of Brandsmart. He was always professional, honest, and very communicative even after hours to ensure we were satisfied.

Terrible Quality and Lack of Support -- Frigidaire Refrigerator Rusted Within a Year…read more I am extremely disappointed with my purchase at BrandsMart USA. Exactly one year ago, I bought a Frigidaire refrigerator, and--to my surprise--the doors are already showing multiple rust spots. It is unacceptable that an appliance of this price point--and supposedly made of "stainless steel"--begins to corrode after just 12 months of normal use. I have been a long-time customer of BrandsMart, but I consider it disrespectful to the consumer that they sell products with such obvious manufacturing defects in their materials. The rust is not the result of misuse, but rather a failure in the finish's protective coating. I hope that BrandsMart management or a Frigidaire representative will take responsibility and provide me with a solution (either replacement doors or store credit), as a product should not become aesthetically ruined in such a short period of time. I have attached photos as evidence. I do not recommend buying this model if you are looking for durability! cell 786.307.2834 uprealtor@gmail.com

John and his guys have done very good auto installation work in 2 cars for me myself and my son,…read moreincluding in A Jeep Wrangler and a 1989 Camaro. Sound quality is great; as well as the installs. I plan to do some lighting and additional upgrades to my Jeep with John and his guys. I definitely would recommend them to friends and others.

I've been going to JR Electronics since high school (about 25 years now)! They've worked on all my…read morefamily's cars including a Cadillac, Lincoln, Astro, Jeep(x2), Corvette, and I'll be taking the new Jeep there this week. Decent prices (they'll work around your budget), quality work, and pretty reasonable turnaround time.