Marcos paz helped me buying my tv and sound bar He is the…read morebest seller on the floor Thank you

I would like to take a moment to recognize the excellent service I consistently receive from Nazir…read moreMalik at BrandsMart (Kendall Drive). From day one, Nazir has demonstrated a level of professionalism, dedication, and customer care that is hard to find nowadays. He is always willing to help with a great attitude, treating every customer with respect and kindness. What truly sets him apart is his willingness to go above and beyond expectations. On several occasions, he has made himself available even outside of his working hours, responding to calls or messages and ensuring that any situation is handled in the best possible way. Regardless of whether the inquiry falls within his department, he always finds a way to assist. He is, without a doubt, a true salesperson in every sense of the word--the kind that is rarely seen today. Nazir Malik is a great asset to BrandsMart. I highly recommend him 100%. Quiero tomar un momento para reconocer el excelente servicio que siempre recibo de Nazir Malik en BrandsMart (Kendall Drive). Desde el primer día, Nazir ha demostrado un nivel de profesionalismo, dedicación y atención al cliente que es difícil de encontrar hoy en día. Siempre está dispuesto a ayudar con la mejor actitud, tratando a cada cliente con respeto y amabilidad. Lo que realmente lo distingue es que va más allá de lo esperado: en varias ocasiones ha estado disponible incluso fuera de su horario laboral, respondiendo llamadas o mensajes y asegurándose de que cualquier situación se resuelva de la mejor manera. No importa si la consulta no es directamente de su departamento, él siempre busca la forma de ayudar. Es, sin duda, un verdadero vendedor en todo el sentido de la palabra, de los que ya casi no se ven. Nazir Malik es un gran activo para BrandsMart. Lo recomiendo 100%.

Been here only once. Usually go to the one on Kendall closer to 127…read more We ordered and item Online and just needed to be picked up. Tell me how it took an hour. They had one small girl doing all the work. Between checking people out and pickup orders. Meanwhile I had to go tell the guy that a greeter to have someone help her out. There was 3 people in line ready to pay and 3 people waiting to pick up. No one noticed she needed help and no one offered. Definitely not working as a team here.

The Geek squad service leaves a lot to be desired. Also, it is impossible to get a human being on…read morethe phone.

only place I'll fix my phones at , quick efficient and very helpful…read more staff is always proffesional as well

I brought my daughters cell to be fixed.they gave me a good price and made it look like new.i have…read morebeen bringing my things since they first opened and every time received excellent service,no matter which electronic device I brought in to be fixed. Louis s

The guy with the pony tail He never wanted to attend to me and always looked at me with a bad face…read morePlease if you are going to go to serve people like that for that you don't even go to work none of the workers who were in the store on 10/03/26 at 3:00 wanted to serve me Please fire them all

don't ever buy from Best Buy . They take your money, they steal your products from the warehouse,…read morethey don't ever deliver and they take for ever to return your money. order from Amazon; these store are set t dissapear.

Best Buy has the worst customer service. I bought a TV from Best Buy and was going to exchange for…read moreanother model. I then found out that they were charging $99.99 for the pick up of the old TV I told them that it was unacceptable. The reason was that it was being picked up by the warehouse. ?????? that's a reason. Anyway, I am buying the replacement from Amazon. I advise that no one do business at this store

Best Buy, electronics is what draws people here. They do offer a bit of candy, soda and a few other…read morerandom items. This location is conveniently located off of rt. 1 and is surrounded by a delicious pizza / Italian restaurant as well as Whole Foods and IHOP...a few other stores as well. A very nice young man answered some questions that I had about Fit Bit. In the end, I did not purchase one, but I am better informed than when I walked in the store. I'm going to consider purchasing at a later date. I didn't leave empty handed. I did purchase an "echo." I have been considering purchasing this fora little while. I want to utilize it at work. I would have given this location four or four and a half stars, but the inside of the store is a bit boring and not set up like most other Best Buy stores that I've visited. In my opinion, the store isn't set up efficiently.

They had electronics parts! The full drawers of assorted capacitors, resistors, etc, are all here…read moreand soldering equipment too! This combined with the new Micro Center make this a great destination in 2024! So rare to see this and so grateful to have it still.

Very limited supply of parts. The rest of the store is a mobile phone store and some off-brand…read moreelectronics. Having grown up working on electronics projects, it was very exciting to discover that a radio shack still exists nearby. That excitement got squashed as I was ushered into this dark back hallway at the mobile phone store. There in the hall is a pegboard wall displaying small cable and electronics parts. They didn't have what I needed, but if you're looking for a DB-9 or coax connector, a diode or small capacitor, a bit of flux wire or small resistors, they might have what you need. You'll need to look for yourself without help from the staff... they have no idea what the stuff on this wall is! I had hoped there would be an ability to order electronic components from a database or catalog, but if they have that capability, the staff is unaware of it.

First time visiting this store, and I had the best experience! Andy made everything so easy and…read morestress-free. His customer service was top-notch, and he truly went above and beyond. I 100% recommend stopping by if you want an excellent experience!

This store was so efficient and understood exactly what I needed quickly and got the job done no…read moreproblem. I appreciate Lia specifically for helping me out!

salesman denis flores was great he help us with all our new appliances for our house remodelread more

Went in to look through and compare a couple of TV options. DId some initial looking with some…read morenotes. Plenty of options as most displays should. We could see the prices are comparable n competitive to other retailers. Jonathan professionally approached us and introduced himself simply offering support for any questions we may have. We continued and after some more notes, we approached him and he facilitated information, answers, and experience. In the end, we decided on 2 TVs, personal upgrade interest. We also took advantage of an incoming need of a mattress and asked Jonathan to assist. We narrowed down and selected a purchase. Unfortunately, the item was erroneously showing as in stock but actually not available. Jonathan made all efforts to locate and facialte a replacement that met our needs. I chose an alternate option as it was for a non-local location use and had to acquire at that other city location. We asked him to update and refund that purchase and again he diligetnly supported the refund transaction. Our alternate choice was not reflective of Jonathan's service, salesmanship, or of Brandsmart. He was always professional, honest, and very communicative even after hours to ensure we were satisfied.