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Verizon

2.3 (9 reviews)
Open • 10:00 am - 8:00 pm
Updated 1 month ago

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Zuzett D.

El peor customer service Que he visto en mi vida , por teléfono me dicen que venga a la tienda y en la tienda me dicen que por teléfono es una cosa y en la tienda otra, ni que fueran distintas compañías. No me ayudaron en nada . NO RECOMIENDO ESTA TIENDA

Pinecrest plaza

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4 months ago

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Verizon S.

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11 months ago

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Verizon S.

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2 years ago

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Verizon S.

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3 years ago

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5 years ago

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3 years ago

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Verizon S.

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5 years ago

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4 years ago

Apparently appointments are meaningless and the manager seeing the long wait determined it was a good time to leave the store.

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7 years ago

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Ask the Community - Verizon

Breezeline

Breezeline

(214 reviews)

Wanted to update my review/ Breezeline has gone through some growing pains and it was not fun. We…read morediscontinued service and tried out Spectrum. I had spectrum for 3 months and it was down 60% of the time in a major metropolitan area. Seven service calls later with their equipment, I canceled service with Spectrum. Who wants to be constantly on the phone or waiting for technicians and having to go up the food chain for price adjustments because the internet was always down, usually when I wanted to watch something. Affordable internet options were scarce in my area. T mobile had a waiting list. AT&T was nickel and diming you. I thought I was going to be forced to use my phone data. By chance Breezeline was advertising an internet deal at a third of the price of Spectrum. I called them and reestablished service which has been flawless for the last 6 months. Seems that a year ago Breezeline took over too many companies and it was a mess. But now they have a new president who is focusing on seeing things from the customer's point of view. I was asked to be part of a focus group and I let them have it. All my past frustrations which seem to be no longer a problem except my latest one...an inability to change a typo on my name simply by logging onto my account. Even calling customer service six months ago they were unable to do it without me jumping through a ton of hoops. One person asked me pointed questions for 50 minutes and I felt heard as I told them that ideally, customer service should be US based during normal business hours. It is hard to understand someone with a heavy accent and I feel bad when I am constantly telling them I dont understand. So there is a vast improvement with Breezeline and they are working to make it better. Their employees are friendly and on time and they follow up. I like that the new President is focusing on me and my experiences. Now when they allow me to create my own user name, and easily change the information in my account I will give them 5 stars.

Worst service ever. They upgraded to a newer Tivo system…read morethat is horrible. Customer service doesn't do anything to help. Find a way to not use them for cable or internet service!

Verizon - mobilephones - Updated May 2026

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