We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Matthew must be one of the most honest people in this business. I asked him to assess a situation…read morewhere we had a toilet overflow that leaked onto the lower floor. He did not try to upsell and seemed very transparent in his assessment. A few other water companies had pressured us to start an insurance claim there and then, saying the work would be more than our $5k deductible. Matthew told us that the water was very small and could be dried out with some DIY strategies. He then also looked at another issue we had and provided honest unbiased information about plumbers and contractors. He also provided a lot of small tips to prevent moisture and leaks in the future. I recommend Matthew as your first call and will definitely seek him out for future water damage needs.

I recently had the bottom of my shower resurfaced by Infinity Surface Repair, and I'm extremely…read morepleased with the results. The work was done efficiently and professionally, and the finish looks fantastic. Dan's expertise and commitment to quality are evident in every detail. I highly recommend Infinity Surface Repair for any surface restoration needs. I was so impressed that I'm already planning to call them back to refinish my cabinet doors--looking forward to another great experience

A big chunk of our marble counter broke off. Dan made it look like it never happened. Here's what…read morewent well: -Quick to respond. -No nonsense quote with detailed work plan and quality guarantee. -Bid was very competitive. -Put us on their calendar right away and kept open communication till the day of. -Work was done quickly, professionally. Left the area clean and kept going at it till he was satisfied (to his standards which were higher than mine!). Highly recommended.

100% you should use them. Absolutely professional. They were polite, mapped out the work,…read morethoroughly went over the steps and cost estimate and did a fast but high quality job. I want to especially call out Ricardo, but they were all great. Ricardo went over the work planned each morning and ensured all my questions were answered at the end of the day. They handled a leaking shower that Sir Grout redid 13 months prior (never use them). Due to the leak, they had to remove part of the ceiling in the kitchen. Final results you would not even know there was a problem. Absolute A+ job!

Jose and team did a very professional job on a crawl space drain issue I had. They were responsive…read moreand gave great value. Nice guys, very trustworthy.

It was two messey days here in Renon, and Sam and the team absulotly killed it…read more They got out of the crawl full of mud on their suits, They did my crawl insulation with PSE REBATE, and were the best price in town It looks fantastic now. I HIGHLY recommend working with Level Up, everything was very smooth compare to what I thought.

I just paid for a job they did for me. Simply put, Sam and Alex with Level Up Attic & Crawl will be…read morebest for crawlspace needs for my remodels and for clients I build for. The biggest and most important part is they run their company with care and ethics. Doesn't try to upsell unnecessary work. That is why I will stay with this company. I am very grateful that he personally came out and remedied a concern I had. Their pricing is very good, I have relations with them for a long time. Other Companies should learn. This practice of ACTUALLY caring is seen less and less these days. Thanks again Alex and Sam!

I noticed black spots on the edge of our carpet along a wall and adjacent closet, and also had some…read moremaster bathroom shower baseboards bloated and warped from a likely small weep leak in the enclosure corner over the years. I called Green Planet from seeing their excellent review history and local family ownership, and they aligned their inspection to suit my availability the next day, and the owner David sent their very capable and friendly project manager JJ. He surveyed the areas and two things became clear: he knows his craft and summarizes his findings very well, and he came to our home prepared for any eventuality with his drywall and remediation team resources to inspect as well as perform the work if we chose to (which we did). After pulling the baseboards and carpet lips back, analyzing water/humidity levels within the walls and materials and checking the inner wall beams and studs, he determined it was not black mold and could be normally cleaned as some form of soot/dirt accumulation. This put us at ease for that part. Then on to the shower area, where he not only examined the MDF baseboard area but also checked telltale signs above on the upper wall sand ceiling inside the shower and even in the towel closet. He correctly removed the shower ceiling itself and a few inches of the upper walls, ad well as some of the lower wall adjacent to the baseboard damage to get the complete picture of where mold had been hiding. His team remediated the shower itself along with the attic roof plywood sheeting and trusses which also had some mold growth. And THEN he even realized the mold went a little further beyond so they also removed a small area in the adjacent second bedroom and uncovered the other portion of that same mold stretch on the attic sheets and trusses of our roofing underside. After finding and treating it all, the verdict was that the outer roof (replaced new 5 years prior) was a likely source at one time of a leak, in addition to the contributions made by the shower area and steam buildup due to a 18-inch soffit dropdown lip from the ceiling forming a typical "shower cup" that traps steam and does not vent it properly. JJ also suggested (which we are now doing) to remove the soffit entirely and make it a smooth ceiling since we have a contractor already there and it is not load bearing, and to add a newer fan with humidity sensing if possible, to prevent a repeat of this happening. So they recommended smart things to do beyond just remediation and restoration. All of this operation was done under strict quarantine of the areas affected, sealing off the work areas with tape-sealed zippered access liner walls and appropriate ventilation and drying units, since you do not want anything to spread of be inhaled just in case. JJ was clear about the first estimate and then the second estimate in the adjacent bedroom once they realized they had to extend it. So pricing was both reasonable and accurately estimated. I was present for various stages seeing the progress and getting an explanation for anything I was curious about. Again, I would heartily recommend Green Planet for any services they offer, if this job is an indication of the quality and care they put into doing their work.

So happy that I found Green Planet Restoration did an amazing job with our water damage cleanup and…read moreasbestos removal. Their team was professional, fast, and very knowledgeable throughout the entire process. They handled the water mitigation, drying, and asbestos abatement safely and efficiently, and kept us updated every step of the way. If you need a reliable company for water damage restoration or asbestos removal in Seattle, I highly recommend them. David was great to work with , I highly recommended!

I hired Rot Doctor to replace the original siding on my entire home. I am so very happy with this…read moregroup of humans and the project results. After getting several bids, I went with Vitaliy (owner) and his team. Here's why: - Vitaliy was exceptionally clear, punctual, and spoke in facts (he was not at all sales-y). - He did what he said he'd do (call me back, or prepare an estimate) when he said he'd do it. From the first interaction, it was clear he has high integrity. - Vitaliy noticed critical details (such as the fact that none of my windows had flashing!) that nobody else documented in quotes or discussed with me. - And, his responses to my questions were patient and thorough. Vitaliy helped me understand all the aspects of the project and design choices, which helped me feel confident and supported. And then the work began! - Slavic and Alex were assigned to my project and wow - they are exceptionally skilled and hard working! - Slavic and Alex have great attention to detail. The siding work is very precise and they made simple and beautiful enhancements along the way (like swapping out old and poorly installed vents). - Rot was discovered under a stairway off my kitchen, and I decided to have the staircase rebuilt. It is beautiful. They even noticed that the original staircase had a weird drop off from the interior floor and corrected that so there's now a seamless landing that is much safer and easier to use. The work Slavic and Alex did on this part of the build is as high quality as their siding work. - The work site was always SUPER tidy. Slavic and Alex took great care to clean up as they worked, paid attention to simple details like ensuring nails were picked up and that hose covers were back on (winter months), and they were very respectful of the driveway which I share with my neighbors. - Throughout the installation, Vitaliy kept me updated via text, phone calls, and site visits. I always knew where things stood and what degree of rot was uncovered (or not) at the end of a demolition day. The level and consistency of communication was outstanding. This is the biggest home project I have ever tackled, and it was by far the easiest. And that is because of Vitaliy, Slavic, and Alex. Their communication and the quality of their work is exceptional. Hire these folks!

When it came time to redo our sad decrepit deck, I made a few calls but it was Vitaly that got back…read moreto me right away...even though he was on vacation! I was impressed with him right off the bat. His knowledge, experience and professionalism was readily aparent so I had a good feeling he and his team were going to do a great job. And they surpassed all expectaions, by far. The team was prompt, friendly and knew exactly what to do. They kept the jobsite clean. And the price was very fair. We decided to add underdecking to the project as well as replacing the old deck. I didn't know how that all worked, but Vitaly explained everything . My husband and I were impressed at every step of the way. The deck is built extremely well and is so beautiful. We have a few more projects and I will be calling him again. Thank you Vitaly, Alex and crew!!

I want to be more than fair with my reviews. And since a lot of misunderstandings do happen I'm…read morebringing this back to 4 stars. Here's 4 solid stars for excellent and timely remediation. But I still can't offer the last star because no communication was made for my awareness when the drywall door actually became separated, regardless who created the first crack.

PuroClean responded and came on-site after less than an hour after contacting them. The crew was…read moreprofessional, timely and clean. They investigated the water damage caused by improper work done by Backflows Northwest and remedied the damage right after the inspection, all withing 1 or 2 hours after first contacting them. I'd definitely hire this company again for the work.

When our upstairs bathtub plumbing failed, it took our entire bathroom and most of our downstairs…read morekitchen ceiling with it. Having been through insurance-related water damage before, I knew I needed a construction company I could truly trust. Boulder Peak was the sixth company I interviewed--and the last. The moment Moses explained that they work directly with insurance companies, I was sold. He came prepared with an incredibly detailed estimate using the same software insurance adjusters use and fought hard on our behalf, from securing two coats of paint when insurance wanted to cover only one, to submitting change orders to bring our electrical up to code. Moses and Helaina were also fantastic design partners. They guided us through every decision, created multiple 3D renderings, and were endlessly patient when we changed our minds (more than once!). They even designed custom shower glass to accommodate our upgraded bench. The crew's workmanship was pristine--and that's saying a lot because I'm very particular. Today, we couldn't be happier with our new bathroom. I would 100% recommend Boulder Peak to anyone needing construction work, insurance-related or otherwise.

We hired this company after finding them on Yelp to address a drainage issue that had caused our…read moregarage door beam to rot and sag. They took the time to investigate the problem thoroughly. Moses, the owner, brought in a certified structural engineer and identified that the garage hadn't been built to code, which contributed to the damage. They explained the scope of work clearly, including the need to rebuild the front of the garage and the deck above it to resolve both the structural and waterproofing issues. While their estimate wasn't the lowest, they were transparent about pricing and focused on doing the job properly rather than just a quick patch. Mauro, who led the on-site work, was methodical and took real pride in his craftsmanship. The crew stayed focused on our project instead of jumping between jobs, and they communicated well, always checking in about schedules and making sure things worked on our end. The repaired garage looks brand new. More importantly, it's solid and dry even after several rains. When some old wall stains resurfaced, they promptly returned to confirm there were no leaks, and repainted the area just to keep things perfect. We've already recommended this company to a friend and plan to work with them again next year. Moses, Helaina, Mauro, and the whole team were professional, communicative, and reliable from start to finish.

Ivan, Jesus and Brandon were amazing from start to finish. We had moisture enter the house due to a…read moreroof leak, and these guys were professional and thorough throughout the entire remediation process. Jesus and Brandon were respectful of the space -- for example, when they had to take down some heavy closet doors and lean them against a wall, they put a cloth between the doors and the wall so as not to scratch the wall. They suggested fixes that in my mind went above and beyond, such as putting a layer of primer on the sheathing to help it resist moisture, should my roof leak again in the future. Hopefully I'll never need them again in the future, but if I do, they'll be the ones I call first.

We had Robinson come over for an estimate/inspection after we had a toilet overflow that leaked…read moreonto the floor below. After that experience, I question both the company's substantive knowledge and their ethics. First, they used some pressuring tactics to try to get me to sign on for their services right away. They urged me to make a homeowners insurance claim right away, saying that the work would surely be more than my $5k deductible. I asked what if we just took some remediation efforts without a claim, and they said just having a dehumidifier and fan in here for several days would already run $3k so I might as well file the claim. They otherwise would not offer an actual estimate for anything. The next day when they reached out to follow up, I said I didn't think it was worth it to file a claim and be out $5k. They then miraculously said they could do remediation for $2-$3k without a claim. I also had them look at another area of the house where we had some mystery water but was now visibly dry. I thought it came from outside rain. The technician said we had a leak and needed a plumber. I got a plumber in later who removed dry wall to look for the leak. There wasn't one. The plumber seemed really trustworthy and replaced a part just in case and was not $$$. But seemed to badly reflect on Robinson.

I've now had the opportunity to work with Artemio from Aquamess twice, most recently during a water…read moreleakage emergency. Despite the late hour, he responded promptly and came out to assess the situation, helping us get our water back up and running quickly. What stands out most is his honesty and transparency. Artemio goes above and beyond what you would expect from a standard assessment--he takes the time to clearly explain the issue and walks you through your options. Even when the work may fall outside his scope, he is willing to offer helpful recommendations and point you in the right direction. His professionalism, responsiveness, and genuine willingness to help make him someone I would confidently recommend to others in need of reliable service.

We had Aquamess Restoration evaluate our property in University Place where my daughter and family…read moreis living. They were wonderful to work with, responsive, honest and diligent from scheduling to actual evaluation. Unfortunately, the work needed on the attic (mold remediation, ventilation issues, removing/installing insulation, needing a new roof or extensive roof repairs) was more economically feasible hiring an insulation company and roofing company. We really appreciated Artemio's honest assessment and advice. They are a trustworthy company and do not operate by taking on any job solely to make money. They want what's best for potential customers and customers!