Did a great job on all fronts. Honest, did quality work, and were good communicators. For water restoration you sometimes can't know how well or how honest the company is until the very end. And it was amazing to see the difference between what an honest company like Restorion sends the insurance company vs a dishonest company, which is what I had to deal with a few years prior. Also very helpful to have the water mitigation people also be the restorer, otherwise so many derails can be lost between the two companies. The restorer won't know what the basement looked like beforehand and that can lead to gaps. Also for dishonest companies I think they use the two separate companies to juice their returns and to do less restoring work. read more

I highly recommend this restoration company! They made a stressful situation so much easier by walking me through the insurance claims process, helping me understand what to tell my insurance company, submitting all the necessary paperwork, and advocating to ensure my claim covered the work needed to restore my home. I also chose them for the rebuild because they already knew what my home looked like before the damage. The finished result exceeded my expectations and looks amazing. Throughout the entire process, they were professional, communicative, and easy to work with. They kept me informed every step of the way and worked seamlessly with both me and my insurance company. I'm incredibly grateful for their hard work and would highly recommend them to anyone needing restoration services. read more

A few weeks ago, we discovered a leak from our 2nd floor bathroom which damaged the bathroom directly under it, and dealing with the water damage was incredibly stressful. The team at Restorion took complete care of us, handling both the mitigation and restoration flawlessly. They also helped us handle the communication with our insurance company, which took a massive weight off our shoulders. They were always polite and on time. They took great care to protect our home and furniture and make sure there is minimal disruption during the process. Jose also personally examined the work at every single stage to ensure the quality, which gave us great peace of mind. What truly set them apart happened at the very end: they noticed a small issue with our showerhead. Even though it wasn't related to the leak, they bought a replacement and installed it for us just to ensure we were left with a fully functional bathroom. Restorion does high-quality work, but more importantly, they are kind, honest people who genuinely care about their customers. We are incredibly grateful for their help. read more

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I just met with Emmanuel and Juan the contractor and about a mold leak issue in my house that I had addressed last year but wanted to repair the envelope to prevent future leaks. they were incredibly honest and said look we don't see an obvious problem and it could be the mold came back from before it just moisture in the air so you may not need to rebuild you roof again. So the fact that you had mold before and you had it already taken care of may mean that you don't need to do any more work and the best thing to do is either to have a full leak detection inspection or just wait and see if you see water showing up, which was different suggestions than we got from other vendors who are immediately proposing to tear apart the roof and rebuild it again. So I just wanted to leave this review as encouragement that these guys seem like pretty honest brokers and aren't just trying to propose projects that don't need to be done. Of course, if we do see water from the leak detection service or in the next major rainstorms restorion would be one of the first people we contact. read more

After a gray water intrusion impacted a quarter of the units in our condo building, we hired Restorion for the water mitigation, asbestos abatement, and reconstruction. They did a flawless job at a reasonable price, completely erasing any sign of the damage. We have already brought them back for two additional projects. Here is what sets Restorion apart from both a management and execution standpoint: Total Transparency: They provided highly detailed, itemized estimates complete with photos. Whenever the scope shifted, they immediately supplied updated paperwork. Because of this meticulous tracking, their final invoice actually came in under the original estimate after we removed a few line items. Outstanding Communication: The office sent an update to the HOA Board every evening, and the crew always arrived when scheduled. They explained the technical details without ever talking down to us. Site Management and Safety: Their containment barriers, PPE, and ventilation systems were top-tier, keeping our living spaces clean and their crew safe. They also maintained a meticulous, regular cleanup schedule. Professionalism: All the work, except for the final painting, was completed by Restorion employees, not subcontractors. That made me feel comfortable leaving the building (and my home, particularly) in their care while they worked. Every staff member was exceptionally gracious and respectful with the different personalities in our building. Special thanks to Emanuel, Ricardo, and Stephanie. José, the owner, was also amazing read more

We had an old, nasty, but well-hidden issue in part of our garage, and Restorion crew did an excellent job remediating and repairing it. They essentially rebuilt the whole area, and the results are fantastic. They were always timely, always easy to communicate to, and remarkably tidy throughout the entire process. In fact, our garage is now surgically clean--puts us to shame. Highly recommend. read more

100% you should use them. Absolutely professional. They were polite, mapped out the work, thoroughly went over the steps and cost estimate and did a fast but high quality job. I want to especially call out Ricardo, but they were all great. Ricardo went over the work planned each morning and ensured all my questions were answered at the end of the day. They handled a leaking shower that Sir Grout redid 13 months prior (never use them). Due to the leak, they had to remove part of the ceiling in the kitchen. Final results you would not even know there was a problem. Absolute A+ job! read more

Jose and team did a very professional job on a crawl space drain issue I had. They were responsive and gave great value. Nice guys, very trustworthy. read more

Water damage in your home? Jose and his team at Restorion are THE people to call FIRST-immediately after (or even before) calling your insurance! A water pipe broke and water seeped through a significant part of my basement...The Restorion team kindly and patiently walked me through the process of how to get things back to normal as quickly and effectively as possible. Thoughtful scheduling and communications were efficiently coordinated by Stephanie. Jose and Emmanuel have years of collective experience that really shows in their level of expert water damage management. They, along with Ricardo and Leo are all very hard workers! Restorion was not the cheapest water mitigation bid I received, but I saw how detailed they were in assessing and documenting the damage (the other guy zipped in and out just snapping a few pictures) and knew these guys do not miss a thing! In a situation like this, especially if insurance is involved, you ABSOLUTELY want the best. It has been a true gift having the Restorion team on "my side" navigating through this. read more

100% would recommend. Any damage and restoration service needed- use this company! I regret not using them from the beginning when my shower began to leak. I had originally used a different mitigation company to dry the water damage and the company was horrible, Slow and unresponsive. Frustrated by their service, I knew I had to hire a different company for the restoration phase. Thank goodness I found Restorion on yelp. From the beginning they were so helpful and prompt- sending everything needed to the insurance company. I appreciate how patience they were in dealing with my (horrible) insurance and also reassuring me in the stressful claim process. They were so kind and helpful during the negotiation phase with my claim adjuster. With the actual restoration, Jose and team were great. Explained everything to me, gave me tips on how to avoid future water leaks, and very detailed. I appreciate how they were always looking out for me and making sure the quality of the repairs were there. I also really appreciated how fast they respond to emails and texts- I am type A so I love how responsive their team was. I can only highly recommend Restorion- I only wish they did remodels bc I would hire them in a heartbeat. read more

Highly recommend this company. Jose, Stephanie, Emanuel and all of the staff have been great to work with. Professional, on time, calls ahead every time they are on their way and very thoughtful in their approach to the job. They are definitely on your side, when you are dealing with the headache of water damage, and the challenges of working with insurance My family are very happy that we found them on yelp, and definitely want to refer others to them. read more

We had some water damage due to a hidden leak under the washer valve. Restorion team were great to work with. All work was performed in a timely manner with clear communication upfront about when and how things will be completed throughout the entire process. The work needed and cost were also clearly communicated and there were zero surprises. Restorion were transparent and 100% right about everything they said. The workers did a fantastic job and did not cut any corners, if anything the place looks better after the repairs than it did before. On top of that, Restorion handled the communication with our insurance company which took a lot of burden of our shoulders. While we hope we won't need to deal with water damage again, we would absolutely use Restorion again if needed and would recommend them to our friends and family. read more

The team from Restorion did an amazing job removing mold from our basement. They were very responsive to my initial inquiry and helped us brainstorm possible sources of the water that led to the mold growth. The office staff always kept me up to date re: when the team would arrive and if there were any changes to the schedule. They were punctual, efficient and did an amazing job with all of the dry wall and flooring repairs! I hope we don't have any more mold growth in the future, but if we do, I will definitely hire them again without hesitation. I highly recommend them! read more

We found the pipes in the walls had been leaking for a while and needed to find someone asap to do the mold remediation, water mitigation and restoration. I am so glad I found Restorion on yelp. Jose and Emmauel were very nice to work with. They thoroughly explained the extent of the water damage and the work that needed to be done. They were also very patient with me and answered all my questions. They went above and beyond on the work they did at my house. Stephanie and Fer in the office did a great job working with my insurance adjuster (who was making everything difficult), explaining the scope of the work and coming to an agreement on a repair estimate. I would fully recommend Restorion to anyone who needs to do water mitigation. read more

Called to ask for an estimate / inspection after a leak in my roof that damaged some drywall and leaked onto insulation which caused some mold growth on the underside of my ceiling. Was interested in seeing if the scope of this work could be larger and what the professional thought the best path forward would be. They called me back and told me they aren't interested in doing the job, looking at the problem, or even understanding the full scope and after informing me of this *click*. Overall, seemed like an unprofessional business, especially when dealing with homeowners that are in a such a stressful situation like water damage. read more

Some of the most competent and meticulous experts and craftsmen I've ever worked with. Extreme attention to detail, clear and concise communication, on-time, well-priced, and overall outstanding results. Like it never happened. I highly recommend Jose and his team, and I'll never hire anyone else for water damage and repair. read more

6 stars. Without a doubt, Restorion was one of the best contractors/repair companies I've ever worked with. We had a pinhole leak in our copper piping causing water damage, mold and floor/joist damage into the crawlspace. We hired Restorion. We had countless issues with our insurance company understanding our policy, paying Restorion and timely pushing the process along. Fer at Restorion patiently worked with them and acted as a buffer to get our water damage mitigated, floors re-tiled, bathroom re-done as soon as feasible. They went above and beyond by building us a back splash from extra material and made choosing tile and bathroom components easy. They carefully unpacked all my in-law's items and put them neatly in boxes. They even switched our washer and dryer around to make it easier on my mother-in-law. Outstanding all around, I would not hesitate to give them my full endorsement. Thank you so much Restorion. Major water damage to my in-law's home could have been a nightmare, but you made it stress free. read more

They were great to work with. Very responsive, transparent in communication and costs. Team was knowledgeable and explained what was going on well so we could understand. They did great work and our walls look like new, plus no more musty smell. read more

Two young men assessed the situation with water meters saying it would be a small job...just rip out part of the floor and dry it out. I got another bid from Puredry Restoration: Their assessment. You do not have any water damage. No need of repairs. Shame on you! read more

My upstairs shower was leaking and created a water bubble in the ceiling of the floor below. I worked with another company to fix the leak who told me there was mold. I then reached out to Restorion for mold remediation and had a really great experience. They were very friendly and promptly responded to all my questions. Prior to starting the work I got a detailed line by line breakdown of the work they would perform. Once I decided to move forward they were flexible and accommodated my schedule. The crew was super efficient and made sure they covered any area before they started working. After the visit I got a detailed summary with photos of the work they did. The quality of work is very good and the price is reasonable as well.iwould highly recommend Restorion for mold remediation! read more

Jose and Manuel just dropped by my house to investigate a bathroom smell issue. Super responsive and professional team, and very impressed by their helpfulness and attitude. read more

Highly recommend this company! I am very picky on details but what they did beats my expectations. They really care their customers: They did what we asked additionally and helped us to have a peace of mind. They keep the site super clean : I was surprised about how they keep the site clean all the time. Proper site containment, vacuum after every work, masks, and booties all the time in the house. They are very nice and kind: everyday, they shared the progress, concerns, and plan. Thank you so much for your hard work all the time :) read more

Restorion - Vinyl barrier / containment - Damage Restoration Near Me

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Restoration Squad and Jose did a great job restoring my finished basement from water damage caused by a bad sump pump. Jose kept me informed of the progress and their daily plans. They also did a great job minimizing the disturbance to the family and left the area as clean, if not cleaner, than before the damage. I did get a few estimates but decided to go with Jose because, to me, they seemed to be the most serious with the matter. I actually got a detailed estimate from Jose where as the other companies either just gave a verbal quote or a written estimate on a piece of notepad paper. Jose and his team also did a detailed inspection of the house for affected areas. Jose was also very helpful in coming up with cost saving alternatives to help me stay in budget. read more

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I'm so glad there are companies out there like Restoration Squad. Jose and his team came to our rescue when a plumber discovered a leak from our laundry room that was dripping into our crawlspace. Jose was prompt with his responses, worked around our schedule, was courteous when entering our home (masks, shoe covers), and worked diligently to get our laundry room back up and running as soon as possible. Jose was very understanding while we worked out our insurance claim. He took before and after pictures and responded to every question our insurance claim adjuster had. We'll be calling Restoration Squad should we ever run into any trouble again! Thanks Jose and team! read more

We had a moisture problem behind the toilet that soaked the tile floor and the base board. I had never hired a water mitigation company. We had a quote from another company that said they would ONLY dry the floor from on top and under the house and were going to charge a full $1000 over the quote I received from Jose and his team. I cannot say enough wonderful things about this company. They are a full restoration company. They are different than all the other companies I searched out in our area. Jose and his team are professional, timely and they have the fairest pricing in the area. Jose quoted us a best case and worst case scenario so that we would be fully prepared for the financial requirement. Thankfully, we did not have the worst case scenario. Their team fully removed our toilet, dried the floor from above and below the floor, removed mold and some damage from the wall, repaired fallen and missing insulation under the house, and repaired the wall and base board. I am thrilled as the work looks better than it did prior to the damage. They literally left and there was no mess to clean up or additional contractor to contact to fix items damaged by the mitigation process. Many blessings to Jose and his team. I hope you choose them and have the same wonderful results as we did! read more

RESTORION'S NEGLIGENCE COULD HARM YOU AND YOUR FAMILY MAKING YOU SICK!!!!! Based on my experience, my insurance company, claims adjuster, and building contractor, RESTORION does NOT know what they are doing and has NO business in this field. This company came out same day I called to address water issue. They inspected the water damaged areas only on the surface in the three rooms affected. Then they sent an invoice on 6/7/20201 for 7,315...three days after the microbes and mold has had time to colonize due to being left in an environment with excessive humidity. This company cares about getting paid, not you and your family's health. Now I am stuck with a bill for mold my insurance company will not cover. The worst part is my two year old had been in this environment the entire time. NEVER USE THIS COMPANY IF YOU CARE ABOUT YOUR FAMILY'S HEALTH!!! After learning what they "should" have done by my insurance claims adjuster, he recommended another company. I called them back on 6/15/2021 and spoke with the receptionist who identified them as Restorion and stated they do water mitigation. I inquired what the standard is for what you do in the first 72 hours. The receptionist stated they send technicians out to inspect for water damages and check for the areas which are wet. Then they will send me an invoice in 24 to 48 hours. I told him this is not IICRC industry standards to which she replied, "we are a small company." I told her that her small company is going to be bankrupt if I sue them for the damage they did. As previously stated, they have no business doing this work. read more

this company for restorations and water damage Couple a months ago my last tenants damage and vandalized my house really bad in Lake Stevens WA, so I went online for someone to fix my house so I spoke to Jose owner of this company and I hired him to the work for me and with in a month he left the like brand new. I highly recommend this company they are very professional and they are always there to answer any questions for you. These guys are great! Thank you very much for the great job you did at my house! read more

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This company is as good as it gets. We had suspected water damage behind a kitchen cabinet wall. Jose, the owner, personally came out to assess the situation free of charge. They were the only company I called that would assess for free. He spent an hour doing tests to confirm there was indeed water damage. This is contrary to the result the other company gave us. They just ran a quick tool against the wall and said there isn't any damage. They were gone within 10 minutes. Jose was very communicative and kept us apprised of the situation at all times. He accidentally put a split in our outside welcome mat but it was frozen solid from the weather so it could've happened to anyone. Next time he came over he replaced it even though I pleaded with him not to. He even went above and beyond and shoveled snow from my walkway as a courtesy. The job was finished with no issue and things are back to normal with no way to tell work was performed. Just can't stress how great these guys are to work with. Give them a shot. read more

We would highly recommend Restorion! We had multiple companies come to quote drying out our basement. We went with them as we had an initially positive read on Jose. Specifically, he ran us through all the things that he would recommend doing, both things that should be done and things that did not need to be done. Once they started work we knew we'd made the right choice, they were professional, predictable, friendly and efficient. Jose went out of his way to help us understand exactly what they were doing each day and answered any questions we had. Great communication and a great company to work with! read more

We had a rarely used bonus room in our home that we went into one day to clean. After moving some boxes we hadn't touched for months, we saw a large area of our carpet had mold growing on it. After contacting insurance, they sent a leak detection agency out, who, after an hour determined the source of the water damage was most likely ground water, and so insurance informed us they were likely to deny the claim. Fast forward 1 month when we figured we were fully on our own, we decided to hire Restorion to do some basic mold removal and restore work so we could start getting that area of our home usable again. Once we reached out and made the appointment, Jose, Fer, and the whole Restorion team were very responsive to all of our inquiries. When the time came for them to actually start the work, they were timely, professional, and communicated way above expectations so we always knew what to expect. Perhaps most significantly, they were thorough. In fact, once they opened up the walls of the damaged area, they noticed that our foundation showed no signs of groundwater intrusion at all and went the extra mile to see where the water was coming from. Turned out, the source of the water damage was a tiny crack in an old pipe. Before proceeding with work, they thoroughly documented everything and gave us their findings. We were able to provide their documentation to our insurance agent, who in turn was able to approve our claim! Not only did Restorion do an A+ job with the work we hired them to do, they demonstrated their excellent experience in dealing with insurance adjustors for these types of claims and were able to handle everything directly with our claims agent. At the end of the day, instead of a huge bill for significant water damage and a basic restore that we were expecting to pay for out of pocket, they were able to work with our claims agent to get the damage fully cleaned up and restored and all it cost us was our deductible. Beyond their professionalism, experience, and excellent work, they were also very respectful of COVID-related safety measures. The damage to our home was in an area that was able to be pretty well sectioned off from where we spend most of our time each day, so we worked out a schedule where Jose would communicate to us each evening when his crew would come by the next day, and as long as I went and unlocked a door every morning before they got there, they would get in, get their work done for the day, and get out, completely contact free. We didn't think we could get an entire interior restore job done without ever physically meeting the crew on the job, but Restorion pulled it off and they did an excellent job. Plus, even though they knew they would never see us during the day, we could see on our Wyze cams throughout the house that they still always wore face masks, shoe booties, and appropriate PPE throughout the entire process. We HIGHLY recommend Restorion for any restoration job you need help with. They're amazing! Thanks Jose and team! read more

Restorion handled a water damage project for us and were on time and on budget. They did great work and the communication throughout the project was timely and informative. 5 stars for sure. read more

My wife and I are extremely pleased with Jose and his team at Restorion. Their drywall repairs are undetectable. They are also experts at mold remediation. We have used them now for a few projects. They are always very polite, punctual, and meticulous. We have used many contractors in the past, but Jose and his team are different. The best word I can use is , integrity. After every project, Jose does a final walk through and fixes minor details that we were unaware of. Integrity. A very rare find in contractors today. read more

Restorion - After, master bedroom. - Damage Restoration Near Me

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Jose and team were quick to respond to my initial call, got out to give a quote quickly, and from the onset, providing a level of service far beyond anyone else we may have considered. My restoration project was handled with care, as if it was their own home. I'll recommend these guys anytime someone is in a bind - our house looks better than ever. read more

These guys were very responsive and worked with me end-to-end through various phases of a repair project requiring tearout, drywall and painting our downstairs living room due to a leak. They were always quick to reply and work out the details. The work is excellent, and the workers were courteous and showed up when they said they would. AND they were less expensive than others. Call them! read more

Jose was fantastic! We had a water leak from our bathroom upstairs that flowed down to our living room ceiling. He was communicative, friendly and made sure everything was blocked off safely so our two little boys didn't get in. They worked fast but efficiently and were amazing when it came time to coordinating everything with insurance. Would absolutely call Jose should we experience another leak! You won't be disappointed with their work or overall demeanor. Thanks Jose for making a bothersome project kind of enjoyable. read more

Quite an unexpected and incredible experience working with Restorion. From the beginning they were helpful, communicative, always showed up on time, very respectful, and they did a beautiful job of restoring our home that had water damage. Very reasonable prices as well. Fer, Jose, and the whole crew were great to work with. Highly recommend! read more

Restoration Squad did a wonderful job! We had a water leak and contacted Restoration Squad. Jose and his son showed up on the same day, even it was a weekend! They treated the issue very professionally. What is even more wonderful is, we had a huge snow storm during that week. Jose followed the plan and came back to recheck during the snow. Thank you so much! read more

I had a water damage at a house, Jose and his team responded quickly and were at my property in 1 hour. He took various measurements, assessed the situation and offered the most efficient solution to mitigate the water problem. I spoke with 2 other water mitigation contractors, but I hired Jose because the price was right and the approach was reasonable. He and his team completed the job as promised and were easy to communicate with through the entire process. read more

I had a small fridge leak and all these companies kept telling me how I needed to redo my entire hardwood floor and even counter tops that were close to the fridge. Jose came and was thorough in checking behind the fridge and even under the fridge for moisture and he said confidently that there was probably no mold and I didn't need to rip up my floors! He gave his honest recommendation to rent a dehumidifier myself and even showed me how to set it up. All this advice and expertise and coming over was free of charge! What a great guy! I will recommend Jose to all my friends and family. read more

This is my first review on Yelp since I am so impressed. Very honest and caring business. We are remodeling our bathroom due to strong smell and suspected mold. Jose came to our place twice for evaluation for mold: before and after demolition. On the first visit he evaluated the floors, walls, and recommended we call him back once we open the walls and some of the floor as part of the remodeling, because he found traces of moisture. When he came the second time, the moisture has dried out and there was no sign of mold. He diagnosed the issue as likely drain vent, which we'll cap and fix. No charge for both visits. Very caring, honest, keeping the place clean. Will call again should I ever need mold remediation services. I highly recpmmend him. read more