SUREDRY!! More tremendous than 5-Stars. SureDry, Emmanuel, is the water mitigation company I recommend unequivocally due to the technical expertise, genuine integrity and utmost compassion. Water damage is stressful financially, emotionally and just straight overwhelming. Emmanuel and his team are exceptional and exceeded every expectation. From the beginning, Emmanuel approached our project with professionalism, respect, and complete transparency. He was patient with us and took the time to explain the water mitigation process, the importance of proper moisture mapping, drying protocols, and mold prevention in terms we could easily understand. He also set realistic timelines, communicated consistently throughout the project, and treated our home with exceptional care. Emmanuel proactively attended the walk-thru with the insurance adjuster and proficiently explained the technical aspects of the water damage, mitigation requirements, and industry standards on our behalf; CONFIDENTLY! His depth of knowledge was immediately evident. In fact, our insurance adjuster remarker that in over 20 years of adjusting claims, Emmanuel demonstrated the most impressive knowledge and workmanship they had ever experienced and/or seen. That level of recognition, RESPECT! SUREDRY made the process incredibly smooth and reassuring as possible. Emmanuel's integrity, technical knowledge, customer communication, and commitment to doing the job right is, and was, extremely reassuring. By the way, Emmanuel exuded kindness throughout the entire process. Our recommendation to use the SUREDRY team is obvious! Call Emmanuel, he will connect with you quickly. read more

Emmanuel handled both my water damage remediation and the reconstruction, and he did an excellent job. The reconstruction involved new flooring, drywall, painting, trim, etc., in multiple rooms. He spent a fair amount of time fixing things that were damaged long before he arrived, at no extra cost, just because he wanted the end result to be absolutely perfect, and it was. Emmanuel is honest, professional, communicative, and knowledgeable. I can't imagine how you could possibly go wrong hiring Emmanuel. read more

Echoing other reviews, SureDry was fabulous to work with. Emmanuel was extremely responsive, communicative, and professional. He clearly knows his stuff, following proper protocol to ensure containment of any dangerous mold particles and documenting the drying and repair process for insurance. He was very fair in his pricing, even as the project scope grew as more damage was discovered. I can't recommend SureDry and Emmanuel highly enough. read more

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Extremely helpful and they keep you on the loop on everything. They go above and beyond to help. Joseph is the best!!

We can't recommend SureDry highly enough. Long story short, we had a long-time tenant with a bad leak under his sink, that went several years without being addressed. By the time we knew what was happening, the kitchen floor and cabinets had rotted out, and the tenant had to be careful where he stepped. Unlike a couple of companies we talked to, SureDry was able to do the demolition, remediation of mold and rot, AND rebuild the floors and walls afterwards. Again, unlike other companies, they were willing and able to isolate the area, and do the work while the disabled tenant was in the unit. Emmanuel and his staff were unfailingly polite, professional, thorough, communicative, on-time, willing to accommodate our tenants needs, and went above and beyond to deal with the inevitable bumps that came up in this 3-4 week process. We deal with a lot of contractors, and VERY few are as "hands-off" as SureDry...just show them the problem, discuss the plan, and know that it will get done right the first time. We won't hesitate to call them again if needed. read more

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Emanuel is a true professional and a master at his work. Very clear communication, documentation, and overall attention to detail. I tried to hire him for 10 other house projects, but unfortunately he only does water remediation. read more

SureDry has genuine experts and caring people working quickly to get your home safe and whole again. I had an amazing experience and would recommend this company to my family and close friends. **Timely** Emmanuel and his team responded the next day to our water remediation situation. Our upstairs toilet had clogged and flooded two stories of our home and the underground crawl space. We had 3 rooms, 1 bathroom, the kitchen, and our upstairs/downstairs hallway was damaged. Essentially 1/3 of our home needed to dry out. Emmanuel had excellent communication with me, and the insurance team and was very good about letting us know when he was coming/going. **Professional** Emmanuel and his team were professional and knowledgeable. We made it through this ordeal so well because of the time Emmanuel took to explain the processes to us. He set us up for success by doing a lot of pre-education, explaining the factors that go into the response to water damage, and the assessment process. He then also explained what would be happening prior to removing any damaged material which I appreciated since seeing your home torn up to the subfloor and wall studs was hard on me. As a bonus, Emmanuel has excellent knowledge of not only his role in water damage mitigation but of how what he does connects with the follow-on work. My contractor was very pleased that Emmanuel had sent a sample of our flooring to the itel independent laboratory to assess it's value. The contractor appreciated that report and how educated we were in the process. It made discussing the reconstruction estimate and reconstruction process much faster. I also feel like I was able to stand on my own with the insurance adjustor as we discussed compensation needs for electricity bills, content manipulation, and packing fees. Emmanuel was able to share his knowledge without making me feel dumb or intimidated. I had fun learning about water remediation and was empowered to take the next steps. **Trustworthy** I work from home, have young kids, and curious pets. So having a dry-out team in our home for multiple days is a feat of trust. Emmanuel and his team were professional 100% of the time. They respected me, my kids, and my pets. They were conscientious about where their equipment was stored, safeguarding the remediation areas, and even covered up the floor edges with protective supplies, so our feet/carpet were safe during their work and after. I also appreciated how Emmanuel let me know which days would be noisy so I could work elsewhere during those times. His team took excellent care of our home and our personal possessions. He always asked before moving items out of the way, and we had no dings/damage during their work in our home. **Great with Kids & Pets** Emmanuel and his team allowed my kids to see the process and ask questions. It was a beautiful mix of customer service, technical expertise, and science that my kids observed. Before sharing knowledge with my kids Emmanuel asked permission. This turned something scary for my kids into something fun. My kids bedrooms were impacted by the water damage. I also have a child with sensitivity to mold/dust so I greatly appreciated the air quality mitigation they did during their work. Emmanuel was also good about keeping my pets safe through the process. It can be hard to contain animals but they did a great job with their plastic barriers and advising us of hazards so we could be vigilant. **Great Company - They will Exceed your Expectations at every turn** Emmanuel's team was able to save so many of our floorboards, door frames, and window shelves to be reused if needed during reconstruction. His team even removed the majority of trim nails and carefully labeled the room's items came from. I would recommend Emmanuel to anyone. He will always be my first choice in water remediation. Thank you Emmanuel for taking good care of my family and home. Best wishes to you and the SureDry team! - Julie read more

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Suredry did an amazing job, taking care of water damage in our home. Emmanuel has lots of experience, is easy to work with, he communicates well, is responsive and timely, and he takes great pride in the workmanship of services performed by his company. Pricing was competitive and the results of their work exceeded my expectations. I hope I won't ever have to deal with water damage in my home again, but if I do, I will definitely hire Suredry again. I highly recommend them to anyone who has a need for water damage mediation/restauration services. Thank you Emmanuel & team for a job well done! read more

Very best experience with SureDry - remediation and construction company. I have worked with Emmanuel with water damage on my investment property last year, he was really knowledgeable, courteous, and professional, he and his team were excellent at identifying issues and fixing them quickly. I contacted Emmanuel again without any hesitation when I had another unexpected water damage in my own home last month, he examined the damage and quickly started the remediation process, and the level of detail impressed me. we were surprised that our utility room is more beautiful than my original one now. I would strongly suggest them to everyone. read more

When there was a water leak in my condo a month and a half after purchasing, Emmanuel with MoistureID was absolutely incredible. I'm a Realtor. I work with contractors on a regular basis. If you want someone that KNOWS what they're doing, is APPRECIATIVE, TRUSTWORTHY and will do an absolutely FABULOUS JOB, I recommend MoistureID. Emmanuel came out, looked at my unit and figured out the cause of the leak. He completely dried everything out and spearheaded an absolutely GORGEOUS reconstruction job in a very fast and timely manner. Not only that, but Emmanuel discovered another water leak in my wall! He then organized an amazing plumber to come out and make the fix quickly and affordably... saving me from having another catastrophic water intrusion incident relatively soon. Emmanuel communicated with me every step of the way, worked with me and my HOA's insurance companies flawlessly, made sure I was feeling good about the process and understood what was going on. I never once felt like I was kept in the dark. He reiterated frequently that he was very appreciative of my business, and is so trustworthy that I gave him a key to my unit for the entire length of repairs. He worked days, nights weekends... did whatever it would take to get me back home as soon as humanly possible. Thank you so much, MoistureID!!! I'll be recommending you every chance I get. read more

SUREDRY - MoistureID removed and installed new floors, opened up the drywall to dry out out wet beams, patched it up and painted. GORGEOUS results!! - Damage Restoration Near Me - Bellevue, Washington

What makes this company and Emmanuel so great? In addition to honesty, professionalism, attention to detail, and knowledge, I was so impressed with the creativity Emmanuel uses to problem solve. Even the insurance inspectors were impressed!! Emmanuel relates so well to the insurance people and gives them exactly what they need, and meets all their deadlines. In my experience, knowing that you can trust a business to keep its word, and keep the customer and insurance company updated, is pretty special and not the norm these days. Hoping I won't have need for a water "mitigation" specialist in the future, but if I do, I'm glad to know who to call!! read more

Emmanuel with SureDry helped me the last couple of months with drying out two different water leaks. When I was a mess after the second water leak he calmed me down and told me that everything would be OK. He doesn't always do renovations but I asked him if he would do both of them for me and he agreed. I have been taken advantage of by other contractors but not Emmanuel. He works long days and on the weekend if need be. He stays in close communication with his clients so you always know what is going on. He is very courteous and honest. Emmanuel wants to do the very best job for you that he can and treats your project like he is working on his own home and wants everything to be perfect. I felt like God had sent me an angel because of things I've been through with other contractors. He goes above and beyond what he needs to do for your project. All of my work was done during CoVid and at times Emmanuel had a hard time finding certain materials but he always found them. The woman I worked with at my insurance company even commented on how wonderful he was. She said she had worked with a lot of different contractors and Emmanuel was definitely one of the best. His estimates are so detailed that it really makes it easy for the inspectors. In the end I was very satisfied and almost sad when my projects were done. I feel like I got really lucky and also made a friend. Do not hesitate to hire SureDry. You will not be sorry. Carol G read more

I must echo the glowing recommendations provided by others who have had the pleasure of working with Emmanuel. He is simply the best at what he does. He works non-stop to ensure that his clients are as comfortable as can be in what is typically a very uncomfortable situation. Emmanuel knows what insurance companies need and provides them with photos and constant updates on the progress of his work. My insurance company loves him! Communicative, sincere, reliable, personable and possessing expert skills - he makes the world a better place by just doing his work and being an amazing individual. He clearly loves what he does and his clients love him back! read more

Emmanuel was a real blessing. Within just a few hours, he called me right back (on a Friday night) and was willing to meet with me the next morning. As a professional Realtor/Broker, my reputation is tied to my abilities to refer other professional experts. Emmanuel was thorough, detailed, and extremely helpful!!! If you have a moisture intrusion issue, Emmanuel to the Rescue! read more

5 stars to Emmanuel from Suredry. Professional, Courteous, Realistic, Affordable and super efficient. We had a leak in our crawl space, a few other service providers came in with quotes/estimates but primarily leveraging fear factor on how the earth would stop rotating if we did not sign up for their service immediately. Emmanuel was different, conducted a very thorough assessment, walked me though the pros-cons, and ultimately over delivered. Strongly recommend this team. read more

This is my second time calling on SureDry for water remediation services. We were so impressed with them when we had extensive damage in our basement last year. Emmanuel and his team made an awful situation so much more bearable. They were kind, supportive, professional, hard-working, and their work couldn't have been better. When we discovered that we had a new issue after a heavy rain just days before Christmas, I had SureDry on the phone within minutes! We determined that there was no longer any water coming in, so they gave us guidance about steps to take to keep things from progressing, and then they came out to assess the damage and start the drying process the next morning. The owner Emannuel has expanded his business and has some new staff members. We worked with Nicholaus who was very knowledgeable and helpful. Even with the Christmas holiday and lots of other jobs to do, they made sure that we were taken care of. Our problem could have been so much worse and they were able to fix things with minimal damage to our walls/floor. There are a lot of things that make Suredry a really special business. Emmanuel's work ethic is unlike anything else I've ever seen. He works tirelessly, has incredible attention to detail, and is so supportive when his clients are overwhelmed and stressed. Besides that, I absolutely trust Emmanuel and his colleagues to address their problems in the fairest and most cost-effective way possible. It's wonderful to be able to call on a professional that you have complete faith in. Hopefully this will be the last time we need to use his services, but I will be keeping SureDry's number programmed in my phone! Once again, I would recommend Emmanuel and SureDry with no hesitation! Thank you, Emmanuel, for coming to our rescue again!!! read more

Emmanuel is excellent, professional, detail-oriented and courteous. He fixed the water leak from the shower drain and regrouted/recaulked/refurbished my shower also. The prep work and clean up was done professionally every time. He kept me posted with the progress the whole time and replied to questions promptly. And provided detail report at the end. His price is reasonable with immaculate quality. You can't go wrong with Emmanuel. read more

We worked with Emmanuel at our condo association for unexpected damages due to a water heater failure and water intrusion during a winter storm. Emmanuel is prompt, reliable and willing to go the extra mile to complete stellar work. He coordinated well with insurance adjusters, our property manager and board members. He is your go to guy for water mediation and restoration! read more

If you find yourself in need of water mitigation and mold remediation, this is 1000% the company you want. Nick, Emmanuel and his team took over from what had been a disaster of an experience with another company that stretched over many months leaving our home in a damp and moldy state. Nick immediately made us feel comfortable, ensured he would take care of us and finished our demo and cleanup in one week. The team also did an amazing job helping us sort through, move and document all of our damaged and salvageable belongings. I truly cannot say enough nice things. It was zero hassle. I just unlocked my basement and garage (flood area) in the morning and came home to an absolutely pristine work site. Nick also handled all of the communication with our adjuster. We were well informed at each stage and were given options along the way. Very quick response time and extremely knowledgeable. I have zero complaints and for this scope of work, it's basically a miracle. read more

Suredry was recommended to us when we experienced a sewer back-up in our basement bathroom. Emmanuel was able to meet with our insurance adjuster during the assessment of damage, provided a thorough estimate that was immediately approved by our insurance company. We were provided daily updates, felt comfortable with Emmanuel and his team working away in our household and we were very impressed with the level of commitment to the job and integrity of the work performed. We could not be happier with the results and recommend Suredry for anyone requiring water damage mitigation and restoration services. read more