Had an iPhone XR needing a battery replacement. Was a walk-in and they had one on hand. Was…read morefinished within the 1hr-1.5 hr wait. Very friendly staff and easy to talk with about condition. They asked if I wanted a new glass screen protector since ours was cracked and they immediately replaced it with a discount on both the battery and screen protector. Would definitely recommend trying.

I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

Terrible Customer service, Left voice mail to get a quote for a 98-inch TV. No call back. Called…read morethem again and they said they would have to check with best buy first to see what they charge and would call back. No call back. Called again and he said he still had to check with best buy as they have never mounted a 98in TV. Seems really odd they couldn't give me a quote until they checked with best buy. Very unprofessional. I would think they would have mounted many TVS as this is something they state they do and should be able to give me a quote without having to go to best buy.

Well I thought I would update my review... Here is how are…read morestarted my last one... "Audio Labs is the place I would most like to spend 10,000 dollars if I had it laying around! I have always wanted a truly HI-FI amazing sound system to play my records and cd's on. Someday you will be mine!" Well now you are mine! Yep I got to sit down with the staff from Audio Labs and play some music through multiple sets of receivers, speakers, turntables to find what truly might be the best sounding hi-fi set up for my money.. Mind you I had about 9 times less then I wanted to spend as you read above but I got a really nice new set up for playing music, that fit my budget and that's what I was shooting for! Lots of options and it's cool they take the time and explain what might be best for you! Top notch stuff and top notch customer service.. They event loaded it into my trunk for me!

Rhonda at Jet Parking was very, very fast picking us up and taking us to the airport - that was…read moreexpected. The real unexpected part is when she was so quick to help us when our car car wouldn't start after sitting for ten days. an absolute God-send. there was no question what the outcome would be. she not only initiated the help, but then followed up to make sure my wife and I were ok and made it home safely. This outstanding person is the type they hire (and deserves promotion). Please consider Jet Parking the next time you fly out of DSM. - Don K

DO NOT LEAVE YOUR CAR HERE. Our plane was delayed due to weather, we got into the airport at MN, I…read morecalled for a ride back to the lot and NO ONE EVER CAME!!!

I needed an important envelope couriered between 2 locations in Des Moines; I live and work in…read moreOverland Park, KS. The "big boys" in town, King Delivery, would not deliver because I "did not have an established account with them" and they would not accept credit card payment. While Advance did not accept credit cards as well, they DID agree to deliver my envelope and invoice me for the service. Thanks, Advance, for understanding the word "service". Mark Campbell, Overland Park, KS

From the owner: Welcome to Advance Delivery located in Des Moines, Iowa. We have been providing unsurpassed…read moreprofessional customer service since 1988. Advance Delivery offers prompt local and long distance delivery service ANYWHERE! From daily routes, mail, bank

June 23, 2025 Needed to check & service AC system. Kelly…read morelooked at electrical, seemed ok. His assistant, a nice young trainee, cleaned the outside exchange screen unit. Then, my smart thermostat was discovered to be faulty. I asked for a similar smart thermostat. Kelly said he didn't like those and recommended his favorite- a manual control programmable. Being without air on 85 degree day, I agreed. He charged me $130 for the service call and $160 for the thermostat. The "new" thermostat failed after about 3 days so I called him and requested replacement with smart thermostat again, which he said was $50 higher (now $210 for the thermostat !) In the meantime, I checked local RETAIL prices on the defective therm he installed = $44; and the RETAIL price of my replacement smart therm = $90. I felt he should make it right by replacing his bad one with the better one at no additional cost. Still giving him a $70 markup. I felt he was grossly overcharging, under serving, defensive, argumentive, and somewhat hostile when he said " you either pay me the extra $50, or I'm not coming". So much for his website saying "Our prices are always fair, and we even offer a senior citizen discount." No senior or veteran discount was even considered or offered. My lowest cost option was to accept his threat and "get it done". I've been cheated and mistreated before and usually "fight" it, but he had me over a barrel. No apology for the inconvenience, the therm failure, no senior or other discount, no consideration at all for his customer. He only wanted to rip off as much money as he could. His teenage assistant was the most helpful in resetting the smart therm app for me. I'm wondering- Should I recommend, or reuse Kelly again??? I think not, and don't recommend others to use him. Unprofessional, greedy, and "my way or the Hiway" kinda guy. Sincerely, Steve Alexander , West Des Moines

Kelly came highly recommended from family and we are very pleased with his work. New HVAC price was…read morevery reasonable (out of three total bids) and he provides great advice when it comes to efficiency versus reliability. He ultimately saved us almost $4k compared to going with other dealers.

Christian Printers is one of my favorite Des Moines businesses. Locally owned, they're small enough…read moreto know my name but big enough to handle ANY job I send their way. Whether it's 100 business cards run on the digital printer or 10,000 magazines on the offset printer, they'll print/cut/bind it so it's perfect for me and my clients. I highly recommend their services.

I had carpenter ants that found their way into the house. Hawkeye came and took care of it without…read morea sell job for ongoing services, which seems to be a thing in Des Moines.

We have had them out a few times recently due to some bat issues. Both times the gentlemen that…read moreservices the Knoxville, IA area has done a good job. The second time we couldnt find the bat, he did give us some tips on how to stop future ones from getting into our living space. He also told us where he thinks they are stuck since we got our soffits fixed. I will always use them for any future needs. Thanks Dave and Hawkeye!