we had a running Maytag front loader dryer making some noise but working they recommended new…read morewheels and a belt $400 20 min later noise comes back next day recommend a 48 dollar blower wheel ok no problem go for it after beating and breaking it off they say need motor $300 more so they leave it broken and say it's dangerous don't use and leave. we wanted to split the cost of the motor and the owner calls me yelling at me and and won't repair it. now we have 5 kids laundry and no dryer really bad customer service for sure beware. a negative 10 You were a bully over the phone is all we got no rebate offer and nothing was seized as you know that's not true. Also the guys that came with the new unit today said we wouldn't belive how many people say the same thing about Iowa appliance and you're bad work and you guys keep them in business while ripping folks off around the area that just want an honest Job done for an honest price.

Our technician repaired our faulty refrigerator door quickly and with great professionalism. He was…read morepunctual, courteous, and ensured everything was functioning perfectly before leaving. We're very impressed with the quality of service!

I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

Friendly knowledgeable service, quick repairs, and very reasonable prices. They were amazing and my…read morephone is finally fixed!

Terrible Customer service, Left voice mail to get a quote for a 98-inch TV. No call back. Called…read morethem again and they said they would have to check with best buy first to see what they charge and would call back. No call back. Called again and he said he still had to check with best buy as they have never mounted a 98in TV. Seems really odd they couldn't give me a quote until they checked with best buy. Very unprofessional. I would think they would have mounted many TVS as this is something they state they do and should be able to give me a quote without having to go to best buy.

Well I thought I would update my review... Here is how are…read morestarted my last one... "Audio Labs is the place I would most like to spend 10,000 dollars if I had it laying around! I have always wanted a truly HI-FI amazing sound system to play my records and cd's on. Someday you will be mine!" Well now you are mine! Yep I got to sit down with the staff from Audio Labs and play some music through multiple sets of receivers, speakers, turntables to find what truly might be the best sounding hi-fi set up for my money.. Mind you I had about 9 times less then I wanted to spend as you read above but I got a really nice new set up for playing music, that fit my budget and that's what I was shooting for! Lots of options and it's cool they take the time and explain what might be best for you! Top notch stuff and top notch customer service.. They event loaded it into my trunk for me!

Terrible service and abhorrent business practices. Total scam…read more We parked there because they tell you they have a free shuttle there and back. They take your flight number so they can "watch for your arrival." They tell you that you can text or call when you get back and they will promptly come and get you. They never did come to get us. So not only were they apparently not watching for our flight, they also just didn't respond when we tried to contact them. After wasting our time waiting for them, we had to pay for a ride over to get our car. Then when we got our car, there was no one around so we just left. On top of all of this, they had the nerve to both text us and call us - finally! But not to apologise for abandoning us: they called to demand payment! They actually had the nerve to ask for $40 when it was a $10 a day rate and we were parked there for 72-73 hours. we asked if they would be camping any of it considering what a hassle it was and that they did not keep up their end of the bargain, and she offered to takeoff $10 so basically that put that at exactly the price it should have been to begin with. Between paying them the $30 that they did not deserve for not doing their part, and paying for our ride over there, we still paid over what we should have to begin with. Super sketchy. Avoid it and park either at the airport itself or at Keck which is nearby with really nice people!

Never tried "long term" airport parking before. Found a Groupon for Jet parking and decided to give…read moreit a try. The Groupon made the price even better. It wasn't expensive to start with. You jump online for their website and pick you time frame. The website has you enter in the airline information so they have the coming and going times. You pay online. When we arrived for the reservation the gate arms were up and we made our way onto the lot to find a spot. They did have good amount of spots open and I luckily found a nice corner spot. I pulled in and hugged the far line to give the one spot next to me ample space for the next week. I parked up near the fence along Fleuer. A nice lady came around with the bus and hopped right out. She snagged up our luggage and got us up onboard. She confirmed our information and took us right over to the airport. The lot is literally across the street. I know they had signs posted that they have no responsibility for damage to vehicles, but it was nice to see the fence and my spot had lots of room. The lady also informed us that their cameras on the property. I didn't look, but it was nice of her to mention. The lady who took us to the airport was very sweet. She gave us a card with the phone number and told us to give them a call when we arrived back. She dropped us off right by the check in area. It was simple when we returned. We called after we had our luggage. The driver asked if we were outside, and we said yes. He let us know he would be right back as he was dropping off another. We found the parking pick up area. The driver didn't help us with our luggage this time. He apologized and said he had a shoulder injury otherwise he would help. He got us back across to the parking lot safely and dropped us off. Again apologizing about not helping unload. It wasn't a problem as we only had a bag each. My car looked fine. No tampering, and everything as I left it. If we ever needed to do this again, I think I would use Jet again.

I needed an important envelope couriered between 2 locations in Des Moines; I live and work in…read moreOverland Park, KS. The "big boys" in town, King Delivery, would not deliver because I "did not have an established account with them" and they would not accept credit card payment. While Advance did not accept credit cards as well, they DID agree to deliver my envelope and invoice me for the service. Thanks, Advance, for understanding the word "service". Mark Campbell, Overland Park, KS

From the owner: Welcome to Advance Delivery located in Des Moines, Iowa. We have been providing unsurpassed…read moreprofessional customer service since 1988. Advance Delivery offers prompt local and long distance delivery service ANYWHERE! From daily routes, mail, bank

June 23, 2025 Needed to check & service AC system. Kelly…read morelooked at electrical, seemed ok. His assistant, a nice young trainee, cleaned the outside exchange screen unit. Then, my smart thermostat was discovered to be faulty. I asked for a similar smart thermostat. Kelly said he didn't like those and recommended his favorite- a manual control programmable. Being without air on 85 degree day, I agreed. He charged me $130 for the service call and $160 for the thermostat. The "new" thermostat failed after about 3 days so I called him and requested replacement with smart thermostat again, which he said was $50 higher (now $210 for the thermostat !) In the meantime, I checked local RETAIL prices on the defective therm he installed = $44; and the RETAIL price of my replacement smart therm = $90. I felt he should make it right by replacing his bad one with the better one at no additional cost. Still giving him a $70 markup. I felt he was grossly overcharging, under serving, defensive, argumentive, and somewhat hostile when he said " you either pay me the extra $50, or I'm not coming". So much for his website saying "Our prices are always fair, and we even offer a senior citizen discount." No senior or veteran discount was even considered or offered. My lowest cost option was to accept his threat and "get it done". I've been cheated and mistreated before and usually "fight" it, but he had me over a barrel. No apology for the inconvenience, the therm failure, no senior or other discount, no consideration at all for his customer. He only wanted to rip off as much money as he could. His teenage assistant was the most helpful in resetting the smart therm app for me. I'm wondering- Should I recommend, or reuse Kelly again??? I think not, and don't recommend others to use him. Unprofessional, greedy, and "my way or the Hiway" kinda guy. Sincerely, Steve Alexander , West Des Moines

Kelly came highly recommended from family and we are very pleased with his work. New HVAC price was…read morevery reasonable (out of three total bids) and he provides great advice when it comes to efficiency versus reliability. He ultimately saved us almost $4k compared to going with other dealers.

Christian Printers is one of my favorite Des Moines businesses. Locally owned, they're small enough…read moreto know my name but big enough to handle ANY job I send their way. Whether it's 100 business cards run on the digital printer or 10,000 magazines on the offset printer, they'll print/cut/bind it so it's perfect for me and my clients. I highly recommend their services.

I had carpenter ants that found their way into the house. Hawkeye came and took care of it without…read morea sell job for ongoing services, which seems to be a thing in Des Moines.

We have had them out a few times recently due to some bat issues. Both times the gentlemen that…read moreservices the Knoxville, IA area has done a good job. The second time we couldnt find the bat, he did give us some tips on how to stop future ones from getting into our living space. He also told us where he thinks they are stuck since we got our soffits fixed. I will always use them for any future needs. Thanks Dave and Hawkeye!

I cannot recommend Ethan enough. He is so knowledgeable and knew just what we wanted when we…read moredidn't. This started out as a "please frame and drywall our basement, we will do the rest" and turned into a "can you just finish it out for us?" and I am so glad it did. Not only did he frame and drywall, but did all of the electrical/heating/cooling changes needed, got the painting done, flooring installed and ensured all finishing touches were on point. Basement turned out GREAT and we could not be happier with our decision to hire him. 10/10 - definitely recommend.

From the owner: Carpenter Handyman Services is your local handyman for all your home projects, from large to small…read more From that hole you knocked in the wall from your bedroom doorknob, to finally finishing the unfinished basement that you've been telling yourself you'll get done for 10 years, let us come alongside you and assist in whatever way we can! We pride ourselves on being the cleanest, the kindest, and the best communicators in the industry. While we can't always guarantee we will be the most inexpensive option, we will always be competitive, and we will blow you away with our customer service. So, if you're looking for a good experience with a knowledgeable, kind and affordable handyman, reach out to us today so we can get you on our schedule! We look forward to speaking with you and seeing how we can assist you!