Miller does excellent work and they actually take care of their customers! You can tell their…read moreperformance means something to them, which is rare these days. Thank you! You won't be disappointed if you hire Miller. A+

Things WERE going fine, we were loyal customers for about 8 or 9 years. We had bi-monthly service…read morethat we signed up for back at the very beginning. They would come out every other month for a service, they'd send the bill for that, and we'd pay it. Well, our May 2026 bill went up quite a bit from what it had been. Also, they started doing some weird shit with AI, and the notes on the service report were all jumbled up with no proper grammar or punctuation, and saying we had a bunch of things done that we didn't have done, and said the things we did have done were all done in the attic, when none of them were done in the attic. We called to inquire about the big jump in price, and asked if it was a mistake due to the report saying we had all that stuff done that we did NOT have done. Nope. Just a price increase. "Everything is going up". Refused to believe us about the jumble of a report that was inaccurate, until we sent it to them (yeah, we had to send to them what they sent to us). Then they sort of apologized for that. One of them told us that a while back (they didn't say how far back), they changed their pricing and service structure. Said that their newer product lasts longer, and that they only come out every three months instead of every 2 months, and that they now just charge $49.99 per month automatically deducted from your payment account. They never bothered to tell us, their loyal customers, about that price change back when it happened. They just thought it would be cute to continue OVERCHARGING us and pocketing the excess I guess. Because that "new" price of $49.99 per month ends up being $8.50 per month LESS than what we've been paying for however long they've been doing this new pricing system. Yep, they just didn't bother to tell loyal customers about the new, CHEAPER cost of service, played us along for the fools we apparently were. So we decided to go ahead an pay our last bill, which was more than our last one, and then tell them to cancel our account, we didn't want to use them anymore. Of course their response was "well, bye, we don't give a fuck". Like we didn't already know they didn't give a fuck with the way they ripped us off for however long they were with their "new" prices.

I called and they came out right away! Very professional and effective in solving my carpenter ant…read moreissue. I would highly recommend.

my wife and i live in a big old house - 110+ years and still going strong - in oak park. we have…read morescores of trees, shrubs, bushes, and garden veggies outside, and have had plenty of multi-legged unwanted visitors INSIDE. i managed to get rid of the attic raccoons, bats, and odd squirrels, but those darned ants and other weird squiggly things ultimately made me throw in the towel, along with my various cans of bug spray. a friend recommended dan, the bugman, and we've never looked back. dan, and over the years, also his son and daughter, have taken extraordinary care of our house, making twice annual visits, with other spot visits as the little buggers found new ways in. dan is EXTREMELY kind, courteous, and terribly patient with me as he explains every answer to the multitude of questions i come up with. he also is really great to point out ways that we can improve the imperviousness of our house and foundation, in our joint on-going war against intruders. but most importantly, the stuff he uses - sprays, powders, and magic potions - are ALL totally safe for our many greyhounds and other sighthounds we have here at the orphanage. he gets along with our dogs very well, and isn't bothered by their rampant enthusiasm, nor are his kids. i cannot say enough about dan. (in fact, i sent his contact info to another friend again just this morning.) he's great, his services are exemplary, oh, and the prices are VERY REASONABLE. why pay more and get less, when you can get "Dan, the Bugman" to do the job better?

Tyc identified termite activity at my home and explained the impact. Helped get services set up to…read moreaddress the issue

Had a Spiderxx person come by my door even though we had a no soliciting sign. I only came to the…read moredoor because I thought it was my friend who I was waiting for. Anyways he offered me services at a discounted rate because he's already in the neighborhood. Probably a lie but a good way in to make it seem that I'm getting a discount. Regardless he kept on talking. I interrupted him advising him I in the middle of work and I have to return to my office and I did it politely. He then kept on talking and did not acknowledge what I stated. I interrupted him again and then he said "So you like bugs then?" Anyways I didn't realize putting words in my mouth and being rude was a normal tactic. Great job I'll make sure to let me neighbors know to skip the bug guy with the segway.

They are prompt and personable, and very honest! I accidentally paid twice, and they called me to…read morelet me know. Our mouse problem has abated, but Pro-Staff will check regularly as the weather changes and stay on top of the situation.

We are so happy with the service Dusty provided. Every year we get mice in the basement. Dusty…read morecame to our house and looked around the outside of the house and found two places where they were possibly coming in. He analyzed possible avenues the mice were using to get from point a to point b once inside the house and came back a few days later to take corrective action. I honestly was about ready to cancel this service but I decided to give Dusty the chance to fix the problem. We are confident he will!

They provide a great service at a fair price. Their technicians and always very helpful, friendly,…read moreprofessional!

We have used preferred pest for over a decade now. Quite excellent service. I just recommended them…read moreto my daughter and her new house.

They did an amazing job on making my lawn mosquito and bug free in 2024. You definitely get quality…read moreservice and it's affordable! Can't wait for 2025!!

From the owner: We specialize in Mosquito Control, Ant/Flea/Tick & More Control, & Home Perimeter Pest Control. Our…read moreformulation will keep bugs off you, your children and your pets. While also being safe for you, your children and pets. All services are guaranteed! So if you are not satisfied we will preform a re-spray free of charge!

Service Requested: Get rid of or at least control the ants running around, all over the place…read more Quality: There is none. Value: Total ripoff. We have ants, a lot of them & spiders. I called Orkin, wound up with a outrageous costly contract. 1st so called treatment took me for $179. & change. Ants are still thriving even more so. Spiders, still hanging around. Called back as per website & contract instructions, twice. Won't come back until the 2nd treatment is due next month. You could tell. Both Orkin reps were reading from the same card as to what to say. Total ripoff. Stuck with a contract. I allowed myself to be SCAMMED. Big time.

I'd give a negative 10. Don't show on time, excuses, want a monthly contract ($$$$) …read more When they DO show., Don't do much of anything ~ Look around some.., bait a little.., Then want the monthly contract & paid over $150..., Scam just to keep coming back and getting More $$$$.

Excellent customer service. They were fast with response time. Reasonable on pricing and very…read moreknowledgeable.

I am an owner of a two-bedroom rental home. When the previous tenants moved out, I discovered they…read morehad left bedbugs behind! Plus, they had left their five cats locked in the home for a better part of a week with no food, water or litter pans. I was horrified. What was I to do? My wife said, "put a match to it!" Instead, I called KIWF. He came out and did an inspection, killed the bugs, removed a huge wasp's nest and much more! All of this for a very good price! I rarely gush over a business's efforts. This guy is friendly and knows what he is doing. I believe you can't go wrong using this business for your pest eradication needs. The cats were returned to the owners and my rental home is now pest free! Thank you KIWF!