We've used their services for a number of years, as have both of our families. Combined, we've used…read moreDes Moines Pest Control for over twenty years! We've always been happy with their quick, responsive services and how they will come back out and stand by their promises! We've gotten to know Robby and Chris over the years and they really know how bugs and rodents behave and what to expect from them! Fantastic at what they do! Highly recommend!!! Wouldn't use anyone else!

Super friendly. Was not able to set up a service in a time frame that would work with my work…read moreschedule. But I was able to get information needed to potentially set up future . But their prices are competitive. I also like that it is a local company! Staff was super friendly and helpful. They do 3 treatments a year Spring, Summer, and fall, with their one year contract.

Pricey pest control company however service is great. Employees are friendly. Appointments flexible…read more I'm updating my review from when this was posted originally. I tried Fenix pest control as they claimed to do better work for less- omg was I wrong. Spidexx is light years ahead of the competition-I will go back as soon as two more visits by this crappy company Fenix are done.

VERY BAD EXPERIENCE. THEY WOULD BILL MY CREDIT CARD DAYS BEFORE THEY WOULD ACTUALLY COME OUT TO DO…read moreTHE WORK. I had trees I tried to save from a certain beedle. they thought they would save my trees and more died. when I tried to cancer, I had to go through hoops. I wish I could give them negative 5 stars but 1 is the lowest. Thw owners spent all day fishng and flying on their personal jets. F**** sh*t people

I'm not sure how to rate. The technicians that have been here were so helpful and kind. They were…read morewilling to do what they have been trained to do to make things right. However, I am not a fan of their sales tactics at all and also of their tricky contract. Their sales technicians are not well educated on what the company can do and will promise anything to get the sale and a contract signed. They've done a great job with spider control and will come out extra times, if needed. But I've struggled with them making any sort of dent in our vole problem. But I had another company before them that also struggled with coming up with a solution as well. Fenix will at least try and experiment and do what they can. It just hasn't worked yet.... I would give technicians (Maxwell Johnson was the most recent) a 5 star review. The rest of this review does not pertain to them specifically.

First be aware. They will lock you into a one year contract (and to cancel the service you have to…read moremail in a request!). Second it's been almost a year and I still have pests.heres what to expect if you sign up. The last two visits their employees have spent a total of 13 minutes at my home which included sitting in their truck. Getting equipment. Walking quickly around my home. Sitting in the truck again. And leaving. My wife was home they did not let her know there were there and the inside of my home hasn't been serviced since last fall. But they still collect their 140 bucks. I'm told "it was bad employee and manager combo" and if I really wanted the inside treated I should call them back it's always free of charge. But how about you knock my door to acknowledge your presence at my home? We made effort to be there and you don't even let us know you're there? That's a company issue. I shouldn't have to correct your short comings as a client of yours. I believe that you don't fulfill your contractual agreement but here I am stuck paying 140 every treatment your employees don't do their jobs. Doing business with this company is Worse than paying your tax's.

They are prompt and personable, and very honest! I accidentally paid twice, and they called me to…read morelet me know. Our mouse problem has abated, but Pro-Staff will check regularly as the weather changes and stay on top of the situation.

We are so happy with the service Dusty provided. Every year we get mice in the basement. Dusty…read morecame to our house and looked around the outside of the house and found two places where they were possibly coming in. He analyzed possible avenues the mice were using to get from point a to point b once inside the house and came back a few days later to take corrective action. I honestly was about ready to cancel this service but I decided to give Dusty the chance to fix the problem. We are confident he will!

Service Requested: Get rid of or at least control the ants running around, all over the place…read more Quality: There is none. Value: Total ripoff. We have ants, a lot of them & spiders. I called Orkin, wound up with a outrageous costly contract. 1st so called treatment took me for $179. & change. Ants are still thriving even more so. Spiders, still hanging around. Called back as per website & contract instructions, twice. Won't come back until the 2nd treatment is due next month. You could tell. Both Orkin reps were reading from the same card as to what to say. Total ripoff. Stuck with a contract. I allowed myself to be SCAMMED. Big time.

I'd give a negative 10. Don't show on time, excuses, want a monthly contract ($$$$) …read more When they DO show., Don't do much of anything ~ Look around some.., bait a little.., Then want the monthly contract & paid over $150..., Scam just to keep coming back and getting More $$$$.

Moving into our home we knew the previous owners had treated for termites…read more Jensen has been our go to company. Knowledgeable, reliable and goes the extra mile. Very thorough and Locally owned.

Love the Janssen Crew they come out and do proactive pest control! They are super knowledgeable and…read moreanswered all my bug questions.. And show me some Bat dropping and where the bat maybe living! Bugs and Bats are not my thing so I'm happy these guys seem to love hanging out with them and taking care of them! Great service, and super knowledgeable!

Last spring, and during a wasp issue at my house, Rise Pest Control came knocking on the door with…read morea "deal" that I probably knew better than to agree to, but did anyway..big mistake. They did eradicate the wasp nests (thank you) and came back twice in the summer and fall to do applications. I questioned them about the two winter outdoor pest applications and the only response I received was "it's part of your contract" ....(must have been for ice worms or snow spiders)... Anyway, contractually bound, I endured the BS. When I was going to put the pest control out to bid and requested to cancel the (fulfilled) Rise contract, I ran into a wall of bureaucracy not seen since the Nixon administration...("no, you can't cancel via email, phone call or letter, you must send a registered, certified letter their corporate headquarters in Utah) and also not within a 30 day period of when they have scheduled another application, or the letter is not valid. Anyway, I cancelled their ability to charge my credit card (which did catch their attention), required a written notice that upon payment of their final invoice, my contract would be cancelled...and...after 45 days of hassle for what was meant to be just a vendor honesty request for proposal, they agreed. BIG hassle for what should have been a simple transaction You might want to avoid these guys. As an aside, if you are a DIY'er, I have previously and now will be doing more business with a company called Domyown.com, who provide the products and guidance to do the pest control job at 25% of the cost of you-know-who. I've used domyown at my Clear Lake place or several years (spider and ant control) and am now looking forward to using them here in Ankeny.

I was sold a program and told by the sales person that it included pest control and rodent bait…read more The first time out the technician told me that Rodent was not included in my plan. I told him what I was told by sales and he installed bait boxes and said he would put a note in the file so they would be serviced going forward. Going forward, I have been told I do not have the rodent program and need to sign up for it for them to service. They even told me that bait boxes should not be on my property if I don't have the rodent service. So they violated their own policy. A true bait and switch tactic.