Chase with Pure Air Dryer Vent Cleaners is AMAZING! He came within hours of me finding a dead bird…read morein my dryer vent. He cleaned it all out, and fixed the problem so no more birds would get in! He was very professional and did a great job! I would recommend him to everyone!

Chase from Pure Air cleaned the furnace ducts and dryer vents in our home as well as my niece's…read more Chase responded immediately after requesting a quote. He did an awesome job and was very knowledge. He was kind and courteous. He was concerned with the dryer connection and replaced the elbow joint since it was just duct taped on. He went beyond what was necessary to complete the job. He was very professional and we highly recommend him.

Nate came out to clean our air ducts and he did a great job. He showed up right on time and got…read morestraight to work. He was friendly and professional but was also all business. We love that. He asked if we had questions prior to him starting. Price did increase from our first service in 2022 (nearly doubled) and it took some negotiating to bring the cost down but they worked with us. This is the second time we've used dream steam and if they are honorable to loyal customer pricing, we will hire them whenever our ducts need cleaning. Thank you, Nate.

Have used these folks several times before and this time I inquired about a $119 3-room special. I…read morewas not home when they did the job (my wife was) and I had advised here it was a $119 special, but if they had to do anything extra, just be sure to get a quote. After the fact, found out the price was actually $206.....I asked for an explanation from the main office and got a lame response of "did you tell the tech that you were using the special"? Anyway, no further response and even though the carpet is clean, the blatant overcharge and BS response to my question makes me a future non-customer and I urge you to do the same.

They cleaned our duct work. From quote to service day was nothing but professional. The cleaning…read morewas thorough with some issues fixed to make the furnace more efficient. They communicated throughout the cleaning and the clean up was well done. Highly recommend this company if you're looking!!!

They were ok the plumber was having issues so he had to call the owner. They don't offer military…read morediscount. However the office manager made one for me. She was very kind. Review was changed to 4 stars because I hit 3 by mistake. Sorry guys!

The young men arrived on time, and were very polite and professional. They went above and beyond to…read moreclean up after removing debris from an exterior vent. They showed me before and after pictures of my dryer vent cleaning. They were very clean and always removed their shoes in the house.

Nick and Brent did a great job on my carpet! Completely got rid of stains I thought were permanent…read more They were very professional and great to work with as well. Five stars.

I paid a lot for what was actually done. I wanted the animal odors taken care of, so I paid for the…read moredeodorizer, also for scotch guard. The time it took for them to do the work, they couldn't have done what they were supposed to do. When I get my carpets cleaned, they smell fresh after, I didn't have that. I thought it may be just because I was used to the smell, but when my mom came over about 3 weeks later, she couldn't believe I had my carpets cleaned as it was bad. I made a cal to them after this, and the customer service, if you want to call it that, was awful. Interrupted me while I spoke, argued, and then told me it had been a month. Didn't care to help. I hung up and said I'd never use their service again. Almost $300.00 for nothing.

Absolutely wonderful service. I originally called the company for a dryer vent cleaning and a cage…read moreover the dryer vent line so birds couldn't nest. For some reason, I agreed to do a whole vent cleaning (the whole house). I was on the fence about it because the house I bought is only four years old. Let me just say, BEST money ever spent!!! The furnace was absolutely filthy!!! The one technician said it's common for new homes to have their furnaces used with no filter whatsoever and based on the condition of my furnace, that's exactly what it looked like they did. I can't even imagine what would have happened if I didn't have the cleaning. I have never seen a filter so dirty in my entire life! How the furnace was even running should be considered a miracle!!! So all that to say, if you have a new build, you should really consider having your furnace checked. And at four years old, the vents here were atrocious. I am so so thankful I called this company. Seriously! The guys did a phenomenal job.

Called me back right away and scheduled my appointment. The technician was knowledgeable and walked…read moreme through the process! Highly recommend.

Hired them twice so far. Had a sump pump and backup battery installed as well as maintenance on the…read moreAC. I found both employees to be very friendly and thorough. I signed up for the yearly maintenance plan so I think it's safe to say I'd hire them again. I can't speak for price because I didn't shop around BUT I felt it was fair based on other work I've had done. It's definitely within reason and not a rip off.

This claim has been open since 11/20/25, and we are still waiting for a technician to come out and…read morefix the heater. I have spoken with multiple people, going back and forth, but I still have not received a clear answer on when the technician will arrive. Yesterday, and today I spoke with Sandy from HVAC True Comfort, who stated that the part is with the technician. However, today I still have no update from the technician on whether they actually have the part or when they plan to come out. This lack of communication has been extremely frustrating. We have a tenant at the property who has a serious disability, and the cold weather poses a real health risk. It is crucial that this repair be completed as soon as possible. I hope this message reaches a manager or someone who can understand the urgency of this situation. We have waited long enough, and this situation has become unacceptable. After this I will not go for them or HWA warranty they both suck and stay away.

Minus in the ability to be timely. Arrived an hour past the time quoted. Not a service to…read morerecommend. The person doing the work was a very good worker. Never again with this company!! Didn't receive the filter that was advertised with the service. Sent an email to express my dissatisfaction. Received no response.

I scheduled to have a dryer vent cleaning for September 11 in the afternoon. All that was asked was…read moremy address, not style of home. The gentleman came out to my house alone and saw the 2nd story dryer vent was too tall to do alone. He said he would contact the main office and have them call to schedule a 2 man crew. 2 days later I called the main office as I hadn't heard anything. I specifically stated I needed a 2 man crew as my dryer vent was too tall for 1 man alone. Today, September 24th, the same gentleman came to my home. Alone. No 2 man crew that I had specifically said was needed. When I called the office immediately after he left, there was no answer. I will not be utilizing their services at all.

We've been using them for HVAC for years, but this was the first time using their electrical…read moreservice. Carlos inspected the entire line to the oven and fixed/replaced the issue with the breaker. They were able to get all work done quickly and cost-effectively, I'm very satisfied and will use him again.

We have used Schall for several years to to annual A/C and furnace checks. Recently, we had them…read moreinstall a new water softener. Work was done professionally and promptly with friendly, well trained technicians.