Chase with Pure Air Dryer Vent Cleaners is AMAZING! He came within hours of me finding a dead bird…read morein my dryer vent. He cleaned it all out, and fixed the problem so no more birds would get in! He was very professional and did a great job! I would recommend him to everyone!

Chase from Pure Air cleaned the furnace ducts and dryer vents in our home as well as my niece's…read more Chase responded immediately after requesting a quote. He did an awesome job and was very knowledge. He was kind and courteous. He was concerned with the dryer connection and replaced the elbow joint since it was just duct taped on. He went beyond what was necessary to complete the job. He was very professional and we highly recommend him.

The young men arrived on time, and were very polite and professional. They went above and beyond to…read moreclean up after removing debris from an exterior vent. They showed me before and after pictures of my dryer vent cleaning. They were very clean and always removed their shoes in the house.

Absolutely wonderful service. I originally called the company for a dryer vent cleaning and a cage…read moreover the dryer vent line so birds couldn't nest. For some reason, I agreed to do a whole vent cleaning (the whole house). I was on the fence about it because the house I bought is only four years old. Let me just say, BEST money ever spent!!! The furnace was absolutely filthy!!! The one technician said it's common for new homes to have their furnaces used with no filter whatsoever and based on the condition of my furnace, that's exactly what it looked like they did. I can't even imagine what would have happened if I didn't have the cleaning. I have never seen a filter so dirty in my entire life! How the furnace was even running should be considered a miracle!!! So all that to say, if you have a new build, you should really consider having your furnace checked. And at four years old, the vents here were atrocious. I am so so thankful I called this company. Seriously! The guys did a phenomenal job.

Called me back right away and scheduled my appointment. The technician was knowledgeable and walked…read moreme through the process! Highly recommend.

They just replaced our whole HVAC system and I very highly recommend them to anyone! They responded…read morequickly when our air went out during a streak of 90+ degree days. They worked quickly and efficiently.

Hired them twice so far. Had a sump pump and backup battery installed as well as maintenance on the…read moreAC. I found both employees to be very friendly and thorough. I signed up for the yearly maintenance plan so I think it's safe to say I'd hire them again. I can't speak for price because I didn't shop around BUT I felt it was fair based on other work I've had done. It's definitely within reason and not a rip off.

Had a new bathroom installed in our basement and the brand new sewer kept backing up. The…read morecontractor said that it couldn't have been from his work and refused to do anything about it. Called Schaal and they came out right away with a camera. Turns out the contractor dropped the flange knockout plug into the sewer line.

Schaal installed a new furnace, AC and water heater in the spring of 2021. We also enrolled in the…read moremaintenance program and still have that. Every year the AC fails to work until someone comes out to look at it. We try to book the free AC service from the maintenance program for late April/early May to have it ready for summer but they constantly call to push those appointments due to "high demand for service calls" and frequently don't get that free visit until we call because the AC is working, usually on the hottest day of the year to that point. This year is no different and we have not had AC since Friday July 17th. Called to set up an appointment and the earliest I was told was available is Monday (July 20) afternoon. I asked about priority scheduling with the maintenance program and they said they would put us on an emergency services waitlist. It is now Sunday afternoon and when I called to check they said nobody will be coming before tomorrow with our scheduled appointment. I cannot believe there are that many other priority customers that with all their technicians they cannot get someone out to my house within 3 days. I can only assume it is because the terms of the program also mean I don't have to pay overtime/weekend rates so they are prioritizing higher revenue customers. If I were a potential customer looking to replace an HVAC system I would not go with Schaal again. If I were a potential customer needing service I would not call Schaal either; look for a better locally owned company (Schall was bought out by private equity a few years ago). I'm giving 2 stars as the installation and service in 2021 and 2022 was as expected but fell off quickly after ownership changed in 2022.

Ducts got cleaned, but…read more.. Something was ruined and I had to call the company rather than letting me know at the time of the cleaning Secondly, a new furnace filter was (as I understood from the technician) was part of the service. However, they didn't have one so used a spare I had by the furnace.

Great price and great job. Made quite a difference in the air in the house. They were very thorough…read moreand very friendly. Easy to work with! Would highly recommend!

These guys are great! They let me know, after about a 1/2 hour of prep., that my HVAC ducts looked…read morevery clean - showed me photos, and saved me $100s of dollars by not doing a cleaning that wasn't needed! They also cleaned my dryer vent and my drying time for a load went from 2 hours to 40 minutes! Their honesty and integrity were much appreciated!

I called at 3 PM and explained that my dryer vent was clogged and I'd like my vent cleaned sooner…read morethan later. He showed up at 5:30 PM that night. Vent cleaned and I got to use my dryer that night.

The service technicians arrived on time and they completed the job within the proposed time and…read morethey were great. They were clean with their work. I have no complaints..

Called them out to do a fix on a shower valve. They replaced the whole mechanism, including…read moreremoving handicapped accessibility features, made more work for other crew on site doing a repair by ignoring warnings about the drain before they even did any testing, and when asked about the accessibility features removed, told us to buy and install new ones ourselves or they'll charge again to come out and undo their own mistake because they don't stock parts for that. Customer service didn't even direct the plumber calling back to the right number.